Valley Med Spa is a wonderfully knowledgeable and patient-centered office. Liz and Rachel are both…read morededicated to individualized skin treatment plans. They take the time to walk through your skin evaluation and do not push products or unwanted services. Very pleased and enjoy each visit!

Does not pick up calls or call you back. The phone operator system is a very unintelligent AI that…read moreredirects you onto itself in an endless loop. You have the option to leave a cell number for a call back, but good luck having anyone actually call you back.

Recently, I noticed the front part of my scalp was thinning, and I couldn't figure out why. I knew…read moremy diet had changed and I was under a lot of stress, so I tried just about every product to make my hair grow back--but nothing worked. I finally went to my doctor, who recommended this location. That's where I met Michelle, and she explained that I have alopecia. She talked me through the options we could try, and from that moment, I felt so much more at ease. When I tell you Michelle and her staff are some of the friendliest people, I truly mean it. They were very understanding about how I felt losing my hair--and even a bit of my confidence. She reassured me that everything would be okay and that, with time and the injections, my confidence would come back. I'm very grateful for her care, kindness, and support throughout this process.

Dr Parkhill is fantastic. She had help me with my condition & my olp. The office staff super…read morefriendly. I hate having skin issues but love going to see Dr Parkhill!

Very difficult to get a response to phone calls or texts. Receptionist not helpful. They told me…read morethey do not accept Medicare, which I found to be odd. They seem to be actively discouraging new clients.

Excellent visit. The facility was very clean, the reception staff pleasant. I was there for a body…read morescan. A pre-cancerous mole was found and destroyed. Other minor issues were dealt with including a biopsy procedure. All was performed with great knowledge, explanation, pain free. Over 15 years this group has provided excellent care.

A Heck no! Ever since they changed from LVHN to Jefferson things have changed for the worse. They…read moreused to have great staff and were super competent. I was seen at first by a very rude , curt heavyset dark haired Latin lady who interrupted my explanation and didn't listen to my concerns about taking my BP . She asked if I wanted to take a test first and then see the medical assistant or the other way around either way she was very rude and unprofessional. The actual MA was nice but unfortunately the meds. Prescribed were ineffective.I wouldn't recommend this place at this point. And who the heck is Jefferson medical anyway? Another Philadelphia hospital group gobbling up LVHN?

Front check in staff are very friendly and professional. I…read morewas here for my yearly mammogram. I like going to this facility due to the friendliness of the staff and technician, and I have never had to wait for my appointment. I'm already scheduled for my mammogram for next year, which is a plus, so I don't forget to schedule. They have packets to remove deodorant prior to test, and packets of deodorant to put on after test. Great idea.

I would recommend for sure. They take care of patients well and they have the best careread more

Sadly, some followup is due and it isn't good. Everything regarding the level of care I recieved…read morefrom the medical staff here was nothing short of great and things turned out as advertised. Like at so many medical practices the office staff can really be a make or break for wanting come back and the office staff at the Walbert Avenue location is truly inept. Due to scheduling issues I had to see a different doctor for the procedure & follow up visits than I saw for the initial consultation. All fine except that doctor does not accept my insurance. Every other doctor in their practice does and I was even told he accepted it but when the EOB came I got a "little surprise". A different person at the Walbert Avenue location also scheduled me at another one of their locations for a follow up visit and at NO TIME was that ever conveyed to me. Imagine my surprise showing up at Walbert Avenue, sitting for fifteen minutes then being told that my appointment was made with the same doctor, at another office location and I was now late for that appointment. The office manager at the other location was apologetic but said that "things like this happen alot from the Walbert staff especially the Saturday staff". Good to know. Hopefully I have no need to ever go back but if I do I will do my best to aviod the Walbert Avenue location as in general terms the office staff, sucks.

What a great place! From the girls at check-in to my nurse Bree, my anesthesia provider Coleen, and…read moremy doctor Dr Rakmanine, I received top notch care. Though the place is BUSY, I felt the care was very personal. Thank you.

I really don't know where to start. What started out as a regular check up and colonoscopy turned…read moreinto a NIGHTMARE! All though the procedure went well so I thought, they had cut out 3 extremely small polyps which were benign. The Dr. said to me that I had diverticulosis after the exam.....well ok no problem. But about 5 days later I had extreme pain in my lower left abdomen (never had issues before) and I was experiencing a lot of PAIN! WELLLLL I called the colonoscopy office which said that they would like me to get a CT scan stat. So I left work to go do this, they told me that I had DIVERTICULITIS now! Hmmmm odd for me since I'm 53 yrs old and NEVER had an issue my whole life! I'm put on antibiotics for 10 days.....well that only lasted for 2 days until I had such severe pain that I had to go to the ER, and after several hours, ANOTHER CT SCAN, I was then admitted so they could administer IV antibiotics for the next 3 days! BECAUSE NOW, THE INFECTION SPREAD! YAYYYY! ***************** I was told from the DR/staff at the colonoscopy center that I can continue with a regular diet of which I did! (no restrictions) I got the infection (diverticulitis) from the polyps being removed because I was NEVER told to eat a bland diet for a few days/week so that I could heal!(the infection was where they were removed) So on top of all this I have a hospital bill to pay that is over $2000 which I'm outraged about this also! ******I also had to take several medications, along with visits to my family DR to get my system back to NORMAL which took several weeks to fix! I am now eating what I want, as I did before the procedure and since I am healed I do not have any issues at all! I called the colonoscopy office and I told them that they should be responsible for the hospital bill. Their response to me was that, they can't pay that bill! WELL YOU CREATED THE ISSUE!!!!!! C.M.

Absolutely outstanding service and quality healthcare! I called in the morning with a sinus…read moreinfection and associated headache that I had let go for too long, and it was now stopping me in my tracks. The office found an opening for me that afternoon, and the staff and healthcare provider gave me excellent service and care. In a time when healthcare feels like you are being rushed in and rushed out, it was refreshing to have a healthcare provider that spent time with me, listened to my health concerns and treated me with care and compassion. As a result of the outstanding care and service, I was well on my way to recovery!!

Dr. Alex is exceptional! She doesn't miss a thing when you describe your health situation. She…read morefollows up from check-up to checkup, having forgotten nothing. It's hard to describe how confident I am in the care she provides. As for the rare "emergency" visit, the practice sees me efficiently, especially if I use the 8am slot reserved for emergent patients.

I saw the Orthopedic Specialist, Dr. Best, several times for knee pain. He was thorough and…read moreinformative about my options for treatment, and I never felt rushed while we discussed my issue. I felt that he was responsive to my concerns and included me in the decisions about the resolution. He ended up sending me for PT, which was an excellent option, and resulted in alleviating my pain. His staff is wonderful, cheerful and helpful. I never had to wait for more than 5 minutes.

I have nothing but good things to say about the St Luke network in the Lehigh Valley area. The…read moreurgent care in Hamburg has always been professional and extremely helpful. The entire network helped my husband while he was dealing with stage 4 cancer. The staff and 99 percent of the doctors went beyond what we anticipated. I usually don't post reviews but noticed the 1 star review when looking for a phone number and wanted to declare our experience.