My experience was horrr-ible Took my VW..with 50k miles in…read moregor overheating. They glued my water pump together. Subsequent visits to dealership were required to feret out the engine issues. I tried to recover in small claims. Sparkle mask, my judge said you're without proof. 3k later. No compensation.

Need an auto shop you can trust? Look no further…read more.. WOODLAWN! And on top, they're a great bunch!!!

Quick and reasonably priced. Stopped in on my way to something else for an oil change, great servic…read moree

I don't recommend this service station because they appear as though they have great prices because…read morethey don't do everything that they are supposed to do to Begin with - to THEN cause you to have to come back SO THAT THEY WILL BE ABLE TO CHARGE AND SERVICE YOUR VEHICLE a 2nd or 3rd time INSTEAD OF DOING IT RIGHT THE VERY 1ST TIME ! If you wanna settle for their "so called" quick oil changes REQUEST your old oil filter TO PREVENT A HALF ASS JOB!!!

Both times I have used Fountain Street were "walk-in" or emergency needs (one in 2021 and now in…read more2026). In 2021 my tire popped and I was only able to get the car within close range of their shop. Someone came over with me to take a look and they helped me get the spare changed until a new tire could be ordered. They did not need to stop their work to help me, especially when I was not even parked in their lot. it says a lot about them!! most recently, winter storms and ice caused major damage to my hybrid vehicle's battery and additionally, AAA caused extra damage when I called for a jump, and they handled it incorrectly. Fountain Street accepted a tow on a Friday during this time when they had 0 appointments available for 3 weeks. Anthony was able to get my battery replaced, and they kept my vehicle over the weekend so they could address the electrical issues that were not there before the battery was dead/AAA caused damage. I had my car back that Wednesday. I am a single female living close by in Manayunk for the last 10 years, and I am disappointed to have ever used any other shop. I will absolutely be switching to regular service with these guys. They are kind, laid back, and in my case, made me feel confident they could handle the issues rather than causing me more stress over the unknown. That is invaluable service to me and not easy to find!

Needed an inspection and tires replaced and they did it very quickly and wasn't outrageously…read morepriced. Everyone was nice and it was easy to get everything done.

I used to really like this place... small, neighborhood business with no complaints about the…read moreservice. HOWEVER today I called to make an appointment for state inspection for my car. I'm in my seventies and live less than a mile away. When I asked if I could get a ride back home after dropping off my car, I was told NO... I'm the only one here (which is not true, as it's a father and son operation... the son is the mechanic... the father handles the phones and taking payments) and I can't leave the shop. Now this would be a legitimate answer IF the following hadn't happened: Last summer, I called to make an appointment and for an entire week, probably at least thirty calls, no one answered the phone or returned my call after leaving a message. Turns out that they had closed down for vacation without leaving any kind of message on their phone system that they were closed for the week. When I finally got through the next week and questioned why there was no phone message that they were closed, I was told that it was too complicated and time consuming to do. So, it's OK to close for a week with no information available whatsoever, but can't drive someone home, which would take maybe ten minutes roundtrip. Now, I'm supposed to walk home, and back again to pick the car back up, in 15 to 20 degree weather? Hung up and got an appointment at Wark's in Merion, where I can walk to in less than a minute. I understand that they do excellent work.

Took us in last minute on a Friday to fix my boyfriends breaks. Quick and great service and also…read morehooked us up with windshield wipers. Amazing service.

Went to Ken's for an inspection. Dropped off at 10am and had my car back by 1pm. Fair price and…read moregreat customer service. I had previously went to PepBoys for an inspection and they were very critical and ended up charging $2000 if I wanted make the fixes to pass inspection. I spent just over $100 at Ken's on the inspection, the sticker, and new window wipers. Would 100% recommend

After coming here for 4 years for their overpriced and deceptive services, I'm taking my business…read moreelsewhere from now on. Granted that I don't know much about cars, I initially trusted the highly rated google reviews on this place since they seem to be run by honest people who are trustworthy. I really should've trusted my guts after my car's AC suddenly stopped working after taking it in for a yearly inspection here a couple of years ago, but I kept coming back in hopes that it was just a one-time thing (when I took the car back to have them take a look at it after that incident, they claimed the issue was not reproducible that there's nothing wrong with it. As if by magic, my AC suddenly worked after I picked up my car from them). This year, I dropped my car off with them for the yearly inspection and oil change (each of those services cost at least $100 btw). I was pretty busy at work when they texted me several images of my car tire. When asked if it needed a change, I was told it's highly recommended but not needed to pass the inspection. On the other hand, since I just replaced my car battery, I needed to drive my car in order to generate sufficient emissions data for the inspection. When I called them to ask about the tire issue on the phone, I was also told that the tires would only last around 25 more miles before they gave out. Since I don't wanna risk having a flat/blown out tires, I asked them to give me the quote for the cost of the tires. On the phone, they mentioned a set would be around $621. I thought it sounded a bit expensive, but after checking online, it seems like a reasonable range so I proceeded with it. They later sent me a text that all services (oil change + state inspection + 3 tires) would cost around $840. Mind you, whenever someone mentions a set of tires, one would assume they meant the entire set of 4 tires unless you're driving a tricycle. I didn't pay much attention to the part where they mentioned 3 tires since I thought it was a typo. Nope. I was fooled. They REALLY meant the change was only for a set of 3 tires. Since I picked up my car at the end of a workday, I didn't have much energy left for anything else than to just get home and rest. Granted that I've been going to this place for the past 4 years, I also thought that my loyalty to them would allow me to trust them with a high level of service. To hell with that expectation since none of the following were provided on the day I picked up the car: 1) the digital invoice (they link they sent on the day of service did NOT work), 2) the physical copy of the invoice, 3) the information on the tires' warranty, which they claimed verbally was only 6 months from the date of service or based on the tires' thread life, and 4) the safety inspection results. Before I picked up my car, I looked up Yokohama tire's website (the manufacturer of the kind I purchased), and it clearly states that they offer a warranty up to 65,000 mile and a 30-day trial satisfaction guarantee. After mentioning this to Ken's Auto on the call, they said that guarantee is only applicable if I were to 1) purchase 4 tires, and 2) submit the claim on my own on Yokohama's website. Granted that I last changed all 4 of my tires at Costco at the same time, I fail to understand why they'd only change only 3 of them ESPECIALLY if it would limit me from being able to get the manufacturer's warranty honored. Any automotive resources would also tell you the replacing either a set of 2 tires (front-wheel drive) or 4 tires (all wheel drive) simultaneously would be optimal to prevent uneven wear and tear and maintain balanced handling. This place has snake oil dripping down their teeth when they mentioned that the last tire didn't need to be replaced since it's still in good working condition and that I'm being charged fairly since I wouldn't be able to find a business that'd install my tires without charging for the labor costs (hello, Costco does this ALL the time). The part that pissed me off the most was how gaslighting they were about all the things they mentioned on the phone call and texts as follows: 1) they claimed they never told me my tires would only last 25 more miles, and 2) they claimed they DID inform me that I'd be charged for 3 tires by the 3 text images (despite the fact that they look like they're pictures of the same tire but from a slightly different angle) as well as on the phone (a complete lie). If you're looking for an honest and trustworthy car shop, this place isn't it. Keep looking elsewhere and save your money. Update: In response to Ken L.'s reply, I'd like to clarify that the estimates were provided AFTER the complaint call. The link to the invoice on the date of the service only says to "contact the shop to reshare the link". I was probably put on blast/speaker by the business during the complaint call rather than when the original conversation concerning the tires issue and pricing. So much for customer service...

This team is absolutely awesome! I took my 2017 BMW 330i in after a window was broken, and they…read morerepaired the damage with exceptional care, precision, and expertise. I was truly impressed with how great my car looked when I picked it up. They went above and beyond with a high-end detail, removing every piece of glass and debris and leaving my BMW looking incredible. The quality of their work is truly one of a kind--you can tell they take pride in what they do. Thank you, Vince, and the entire team, for the outstanding work and excellent service!

I called to get a ballpark estimate of a repair on my vehicle. While they would've preferred to see…read morethe vehicle in person first, they did provide the ballpark I requested, which I appreciate. However, the person I spoke with was rude and dismissive. When I asked if they'd be able to skip some of the recommended repairs due to budgetary constraints, he refused, saying they would get a bad reputation if they let a car leave without doing every possible repair, and they would refuse to service my car rather than work around my budget. That is predatory upcharging in a nutshell. I definitely would not trust them to responsibly and fairly assess and repair my vehicle without overcharging me for unnecessary work.

Do NOT take your vehicle here. I had taken my car to have the driver side mirror replaced, as…read moresomeone had hit and detroyed mine. They charged me over $700 to replace it & when I went to pick it up, the mirror they had put on my car was clearly from a junk yard--the paint finish didn't even match. I asked them to order me the NEW mirror that I paid for & slightly embarrassed, they said they would. I took my car again, & when I picked it up, they simply had spray painted the junkyard mirror and put it back on. it's not even the correct size--the enclosure doesn't even snap closed. They charge for new and salvage from junkyards. TOTAL HACKS.

Im very disappointed with my experience at Midvale Ave automotive. I dropped off my car at 8am on a…read moreMonday to evaluate a humming issue. I didn't get notified of the diagnosis until 4pm and couldn't get my car back until the next day. The humming noise could not be identified and suggested I change a tie rod. I thought this was the issue. I called on Tuesday morning to get an estimated time to pick up my car I was told 3pm. I arrived on time at 3pm since I had to get to work that evening, I was charged for the tie rod and sent on my way. Driving back home, I noticed the humming sound was still there and even louder. I looked at the repair bill and it stayed that the humming sound was possibly from the rear differential and could cost upwards of 2k dollars, I was shocked they didn't tell me this in person when I picked up the car. I called to get more information on this and they told me they could not exactly point out the source of the humming sound and that they were only 70% sure it was the rear differential. For 2k I wasn't sure if I could trust them to do the repairs given my experience so far. I'm very disappointed with the lack of communication and lack of solution finding to the problem I walked in with. About an hour later, I didn't feel safe with the car driving as is and called back asking to go ahead with the rear differential repair. They told me that they will shop around for parts and give me a call back. It is now Thursday and have not heard back from the shop. Terrible service. Go somewhere else

I came here in a panic because the car I borrowed I backed into a cement structure. I was frantic…read morewhen I drove up and the owner assessed the damage immediately. He explained to me what needed to be done and he gave me a fair timeframe being as though I explained I needed it done ASAP. I was VERY nervous about this process, but I was THOROUGHLY surprised at how well him and his team had the car looking like new! Especially for what I paid! I will always recommend anyone I know to bring their car here. Hopefully, prayerfully, I will won't need to again, but if I do, I'm coming back to S Murphy!!!!

I previously reported a horrible experience, but I retract that because I was somewhat impatient…read more The owner had his workers stay late and complete the repair an excellent repair job. Great service after all.