Excellent service was provided by Leitherer Body Shop. I dropped off my car for repairs. The shop had arranged for Enterprise Rent-A-Car to pick me up and obtain a rental vehicle. Leitherer kept me informed about the progress of the repairs. Upon completion I arrived at the shop to find a repaired car that was ready to go. The repair done to the car was explained and the car looked great freshly washed. We have used Leitherer for over forty years and every time the repair has exceeded expectations. I highly recommend Leitherer Body Shop. read more

At Leitherer Body Shop Value - Quality- Superior Service. Where I had my Lexus repeatedly repaired there. Mike-Tuan and the staff are friendly, honest, and devoted to customer SASTISFATION. AAAAA++++ TonyLong read more

Fantastic service and work. Prompt and professional in every respect and very friendly. Highly recommended!!!

They have been in business for over 65 years! Family owned! Rated one of the top ten body shops from Chicago magazine and North Shore magazine! Works with most insurance companies ! read more

Where do I begin? Family owned business that is as honest as they come. Hats off to Bob and his family for being such an outstanding pillar of the community and having the right values. We have taken our cars to Leitherer a few times and they do a marvelous job, estimates are consistently less than we expect and far far lower than anyone else, and they are just an absolute pleasure to deal with. Bob and his family member once dropped off my car as I was too busy to pick it up and needed it for the weekend. read more

This place can't fix anything complex. Small and simple things, sure...maybe, but anything serious that takes significant work on modern cars, don't even bother. They're in a horrible location in Skokie, the inside looks cheap and the head guy over here is kind of passively aggressive, rude and dismissive. Basically an a-hole. Most of the positive reviews online are probably close friends and family associated with Leitherer. Go to a place like Gerber Collision & Glass in Glenview. They know what the hell they're doing, unlike Leitherer Body Shop and the clown running it. AVOID AT ALL COSTS, DON'T WASTE YOUR TIME! TRUST ME! read more

I used Letiherer for years when Bob was the owner. I was recently involved in a crash and needed a body shop. I knew Bob had sold the business, but I decided to give the new owners a try. I was very impressed. They deliver the same quality work and integrity that Bob used to. My car looks great and they finished the work quickly and when they promised to. I would highly recommend. read more

I brought my 2014 Ford Explorer in for body work after I was hit on the freeway. I got great service from start to finish and my car looks fantastic. I was told they needed a week and they completed it a day early. I will definitely be back should I need any more body work done. Thank you Leitherer for outstanding work. read more

One of those places that has been around ever since I was a kid. My dad got all the cars I dented up in high school fixed here. My sister got her car fixed here....now I finally had a turn! I use State Farm Insurance- and of all the shops in Skokie- some had shady Yelp reviews...and so I opted to go with the familiar shop that I have personal experience with! Bob was great- called me to keep me updated. There's a DunkinDonuts a block away- Starbucks .25 mile away and an Enterprise Rent a Car two blocks away. All of which I visited- So I had like $7k worth of hail damage on my car- Bob and his crew did a great job in a timely manner- It's nice to know there are honest & caring people out there in the auto body world- I wanted leave these guys a yelp review seeing as they didn't have any- read more

This place was awesome. I first received an estimate for a bent bumper. After getting 2 additional estimates, they were the most reasonable. They were extremely professional and did an amazing job. I would highly recommend this friendly and reliable place. read more

Both of my cars suffered significant hail damage after a recent storm. State Farm recommended Leitherer and I am super happy with the work! Bob was very friendly and communicates during every step of the process. He even called me back to replace a lightbulb he noticed was out as I left his lot, and took extra time to buff out some scratches I noticed after the work was done and touched up some paint on an unrelated spot so it wouldn't rust. Great local small business, will definitely use them again if the need arises in the future. read more

Let me start off by saying I wish I could give this shop a 0 however it was not an option, so 1 it is. My truck was rear ended at a red light by someone who is insured by State Farm in February 29th, 2020. State Farm recommended that I take my LR4 to Leitherer Body Shop as a preferred shop in their network. I did. It was the worst mistake of my life. When I first took the truck in I explained that the trunk stopped opening after the accident, Bob assessed the damage and the trunk and said he could fix it and took the job with a scheduled appointment in April 2020. A week after having the truck in his possession he stated he could not fix the damage because he couldn't get the trunk open and he didn't think the issues with the trunk had anything to do with the accident. So I went to pick the truck up from Leitherer Body Repair. When I got there my truck was open, on an open lot, and pieces of my truck was in the back seat. When I explained to Bob that he needed to return the truck in the same condition it was brought in, he told me that I brought the truck in like that and he would not repair it. After 30mins of arguing, his mechanic finally admitted to removing the parts in an attempt to open the trunk and "forgot" to put it back together. It took them another week to put the trunk back together. When I returned to pick it up the windshield wipers were on backwards however this time My husband and I waited and watched them put it back together. I dropped the truck off in February and I finally got it back today a little over 3 Months later ... still Not Fixed. Granted, State Farm is also very much to blame in the length of time this claim took and the fact that my truck still isn't fixed, however Leitherer Body Repair has made this the worst experience I have ever had with a body shop. Bob should not have agreed to this job as he obviously has no experience fixing Land Rovers. He also lied about removing parts of my vehicle and refused to fix it until my husband got involved. This was just my experience, I am sure others have had different, more pleasurable experiences. With that said I would NOT recommend this body shop to anyone. read more

Bob is wonderful. Unfortunately my cars were damaged in accidents throughout the years and in need of repair. Bob is very caring, professional and the repair and paint is top notch. Truly looks brand new! Thank you Bob and team. read more

I brought my 2015 Mazda 3 into the shop for repair and left the shop astounded by the wonderful customer service. After waiting 45 minutes for my rental car to pick me up, the shop owner took the liberty of calling them to express his discontent on my behalf. The repairs were completed on time and there were no hidden fees or other shady business. When I got the car back, it looked better then when I bought at the dealer!!! Bob was very organized and courteous of my schedule and time commitments. His team did an excellent job! Leitherer's Body Shop comes highly recommended in my book! read more

Took car in for estimate as required by State Farm covered by other driver after waiting for two days for appointment from this facility. I already had an estimate in hand from shop I had experience with. Leitherer provided estimate approximately $3000. When we told State Farm claims that we wanted to have car repaired at a shop known to us, check was cut for $1600 based on an amended estimate Leitherer provided to State Farm, supposedly based on using a used door where the other was for new parts. My assumption is that they would have charged State Farm the $3000 if I had given them the repair, but low balled the estimate when they found out I was going elsewhere. They did not advise me of the change in their estimate. I have no idea of the quality of their work but if it is as shady as this transaction who knows. read more

This actually does reflect to your business because I left my number for YOU to call me back regarding an issue 5 months ago. Somehow, your employee got a hold of my number and chose to harrass me with an offensive racist statement while he was working, at your establishment. I do not know him. I never met him. I spoke to you about the issue yesterday, and you told me you were too busy to deal with it. You then handed me off to your employee where he went off on a tyrade. As i told you while i spoke with you, the phone call was recorded. I have all the texts from your employer harrasing me saved. When he has your work info plastered all over FB, you should be concerned as an owner. This has been broughten to your attention twice now. Have a good day. read more

I've been taking my car to Leitherer Body Shop for over 15 years. They always do a great job and are a pleasure to work with. The owner is respectful and trustworthy. Their prices are fair and the work exceeds my expectations every time. The owner takes the time to explain everything throughly with me and is happy to answer all my questions. I would highly recommend this auto body shop! read more

I had a recent fender bender and fortunately for me one of State Farm's top recommendations for my region was Leitherer Body Shop. Bob was very friendly, thoughtful, and thorough. Unlike some body shops, where cars are jammed into tight parking lots and owners are a bit gruff or rushed (enough to make you wonder if more damage is likely to occur), everything about the process gave me confidence that this place was the right choice. The repair was done on time, and the fender not only looked like it should on the showroom floor, the whole car looked better inside and out than when I brought it in to be repaired. I hope I don't need to use a body shop again, but if I do, I'll be definitely be calling Bob again. read more

Leitherer Body Shop is our whole family's go to shop. They do an excellent job and are always friendly and helpful. Thanks Bob, Jean and the rest of the crew there. Your a pleasure to work with. read more

After another body shop seemed uncomfortable dealing with the insurance company, we called Leitherer Body Shop in Skokie. The individual who answered the phone was very pleasant and explained our options and what they could do for us. It was very easy to schedule an appointment and the work was done promptly in one day, ahead of their initial estimate. The repair work was excellent. It is comforting to know that there are companies out there like Leitherer which can take a frustrating ordeal like a car accident and make it as easy as possible. Frank Y Morton Grove read more

I was in a minor fender bender and did not know where to take my car to be fixed. Being new to the area, I was not sure of a good place to take it to. Leitherer Body Shop received great reviews on Yelp, State Farm recommended them, so I took my car there. A few days later, my car was fixed and looking like a new car!!! Bob and his employees were wonderful to work with, very professional, and they did a beautiful job. My looks great again! Thank you Leitherer! read more

Great service and nice people. Couldn't get an appointment right away, but they did a temporary fix on my headlight during my estimate so I wouldn't get a ticket! read more

I have had several vehicles that have been in fender benders or vandalism cases and have taken them to Leitherer. I could not have found anywhere better. They take care of their customers, trying to save them money, telling them about important things to fix that might not have been noticed, and not fixing the things that don't need it. They are prompt, pleasant and professional. I recommend then to anyone to needs their car repaired after an accident or other misfortune. read more

I live in Chicago but I'm so glad I made the 20 min drive to this body shop!!! They were able to get my car in that same week when all the places in Chicago I called were at least a 2-3 week wait. While I waited for my estimate, I mentioned that my side mirrors were both acting up after getting whacked in traffic. Mike came out, took a look, and had both fixed within 5 minutes and didn't charge me!! It made my day! While my car was being fixed, Bob communicated well and kept me updated every step of the way. After I picked up the car (i had had back bumper replaced after being rear ended and it looked perfect) I noticed that they had buffed out a pretty large scrape on the side of my car that I hadn't even mentioned to them. Again, no extra charge. Leitherer body shop went above and beyond to make sure my car was taken care of. The quality of work and customer service were absolutely top notch. I highly recommend this body shop!!!! read more

I had a smashed rear bumper and Leitherer was on the insurance company's list as an approved shop for repair. I'm very pleased that I chose them as it was as pleasant an experience as auto body work can be. They were straightforward with me about when they could begin the work, and once I got my car in it was turned around in a single day. Other shops I've used seem to hold on to the car longer than necessary. The fix looks like new, and the quote was 15% lower than another I had received. I will definitely use them again if I'm unlucky enough to need auto body repairs. read more