Done right and at the estimated price. I really appreciate the time they take to assess what is…read moreneeded, check and double-check the parts required and then confirming the availability of all of the parts. After three trips to monroe auto body, whatever has been fixed is still fixed - and I wouldn't hesitate to go back again.

I could not be happier with the service I received at Monroe Collision Repair! My Mazda Miata was…read morehit, and I needed the front bumper and side panel replaced. They did an amazing job blending the paint to match the hood and door. Within a week of the accident, they gave us the estimate, ordered the parts and the repaired the damage. I was only without my car for two days. My car looks like new! I highly recommend MCR to anyone needing repairs! Thank you, MCR!

I can't recommend Jake and his crew enough! After I was in a fender bender, they made the entire…read morerepair process incredibly easy. They quickly gave me a fair quote, got my car in right away, and kept me updated throughout the entire process so I always knew what was happening. The quality of the work is outstanding--my car looks amazing, and you'd never know it had been damaged. On top of that, everyone on the team was genuinely friendly, professional, and great to work with. It's rare to find a shop that combines excellent craftsmanship with such great customer service. If you need auto body work, Jake and his crew are the ones to trust!

Slow replies via Yelp, held up all the other quotes to help me make a decision. I suggest calling…read morethem instead, maybe they are those old school shops. As far the the paint work is concerned, i cant judge. Edit: got a response sort of blaming me for not giving them a valid email, causing the delay. We have an active chat via Yelp, that's why it's there to use. And other shops were able to utilize this, and not this shop? That's why i mentioned "slow replies via Yelp" i didn't say email or phone. Removing one star. Edit again: New response was edited and service advisor explained and sounded respectful now, moving to 4 stars.

Jerry was competitive priced and very thorough and nice to work with. He did an excellent job!read more

Best body repair experience by far. Jerry provided personal service and was very quick with the…read morerepair. I highly recommend Alpine for any body repair needs. Customer service was excellent, he could teach the competition in Issaquah a few things!

This is one of the best body shops in greater Seattle area. The owners are very nice, even though…read morethe had a tooth surgery today they were empathetic and took a look at the car damage and provided a very genuine quotation that would solve the problem. In addition the offered to attach the bumper with zip ties without additional costs and that was them going above and beyond and showing true customer obsession. I would highly recommend them to anyone who wants their car fixed from Toyota to Mercedes.

I turned to L-M when insurance wanted to total my car (storm damage) and their partner body shop…read morewould not considering finishing repair even if I paid for it. I thought car was fine as it seemed mechanically sound. Lorri took all my info and pictures and did the research that led to the same conclusion. I would be better off accepting the settlement offer from insurance. L-M could have taken my money and made repairs that didn't make sense but did the right thing and gave me good (and free) advice. You can bet where I'll look first next time I need body work.

Garth came to my house and took on a very tricky door ding. He brought it back to near perfect…read morecondition without the need for paint. He also did two other dings while he was there. I wouldn't hesitate to call on Garth again if I have a need. The man is a magician!

Dunno, he always wasted my time and I talked with him on the phone and he requested photos and then…read moreturned down the project. Silly and annoying Beurgious only taking on Tesla cars and no other clients. He called me and requested more information after declining the work. His statement "never been his customer" is true because he refused the work. Although if fits his description of paintless dent repair. Small crease caused by shopping cart or door ding no paint needed.

Mike was so helpful and friendly. Walked us through the insurance maze and getting a rental car…read more Very happy with the quality of the work. Our car looked like nothing had ever happened to it! Would use again and recommend to others.

My beloved car was recently involved in a hit & run, and my insurance claimed it a total loss. I…read morewanted to get a second opinion so I hit up Yelp and set up an appointment at Michael's Collision Center. Right away, Mike greeted me warmly - and by name! - upon arrival. He got a quick overview of my accident and where I was in the insurance process, before assessing the damage. He thoroughly explained what repair would entail, the timeline to repair, and ran some quotes. My previous collision evaluator provided a similar repair quote, but Mike made everything much easier to grasp and comprehensively overviewed what each step would entail. Mike told me he operates the way he'd like to be treated, and that very much came through. He was extremely professional, approachable, and real, and talked to me like a human not a checkbook. He took the time to explain allll the nitty gritty and gave me all the data I needed to make an informed decision. I ultimately chose to let my car go (still sobbing!) but I felt empowered and comfortable to make that decision based on Mike's thorough assessment. Our interaction was relatively short, but I'd absolutely return to MCC if - god forbid - my future car requires collision repair. Mike is the man!

The service here was amazing, coupled with an OUTSTANDING job on the repair work of my Lexus that…read morewas struck from behind while waiting at a red light. They expertly and quickly diagnosed the issues needing repair/replacement after removing the back end then worked quickly in procuring the OEM parts. They finished the work 1-day sooner than expected (less than a week), and the finished body work was beautiful! They coordinated seamlessly with both my insurance company AND a local rental car agency for drop off and pickup service. Though I hope not to need these services again, I now know where to go should the need arise. Eric and his team are the best!!

I was in an accident a few weeks back and was given the option to leverage crash champions for my…read morerepairs from insurance. I'll admit, at first I was nervous, the other locations didn't have the best reviews but this location seemed to have good reviews so I gave them a chance! I'm so glad I did. Eric and the team were great. They got my vehicle in quickly, were accommodating when I needed to coordinate getting to and from the shop when I was solo parenting during the week my accident happened, and communicated clearly and often with the status of my car. They were able to get no only body work but internal sensors and cameras all repaired in less than 2 weeks- and when I picked up the car it was clean and looked great. Thanks so much to the crash champions team! I hope I never had to come back, but if I do I will trust them 1000%

Decided to try this shop after my first car accident. Luckily was only the front bumper. Box truck…read morebacked into my front bumper and dragged. The bumper mount screws have been damaged, which made super loose. I used duct tape to hold together until I reached the body shop. My first interactions with Ricky has been honest and humble. He inspected the damage and gave me rundown what type of repair phases this is going to be. Mostly going to be alignment with bumper bracket and painting the replacement bumper. The bumper not repairable and went with replacement. After confirming with the quote matched with insurance check, he went extra mile to re-attach my loose bumper to be secured until the replacement arrived. Provided peace of mind and I removed the duct tape holding the bumper. Called-in after he got the bumper replacement arrived and painted. Brought into the shop and performed the repair in an hour. Seeing the aftermath looks pretty good. I opened up the hood to see the mount bracket been fixed and secured. The bumper alignment looks identical.

I had a very disappointing experience with Custom Auto. I brought my front bumper to be painted,…read moreand the job was so poorly done that multiple wrap shops refused to touch it. Every shop I spoke with said the same thing: the paint was done incorrectly, most likely outside, and nowhere near industry standards. To make matters worse, parts of my bumper were glued together even though I brought every component separately and had already test-fit everything myself. There was absolutely no reason for anything to be glued, and now the repair is even more complicated. Because of the poor workmanship, I'm now paying more than double the original cost just to fix the mistakes and get the bumper done the right way. Based on my experience, I would not trust this shop with your car. The quality, care, and professionalism simply weren't there.