I had been a loyal customer of Tucson Cleaners for years, consistently paying the same amount for…read moretheir services. Out of nowhere, they doubled their prices. When I asked about the sudden change, the employee working that day (Olga) laughed at me. Not only did she fail to provide any explanation, but her dismissive attitude quickly turned rude and condescending. Unsatisfied with this response, I called to speak with the manager, hoping for clarity. Instead, I was told, "Oh yeah, we weren't charging enough before, so we had to change it." Are you serious? No notice, no explanation, and no chance for a loyal customer to weigh in. I only went there because they were inexpensive and somewhat near my home. This place is NOT worth the hassle of dealing with such unprofessional staff. If I could give negative stars, I would. Save yourself the headache and take your business elsewhere!!!

So clutch! I needed a garment cleaned with very little notice and they were able to accommodate my…read moreneeds and so professional will use again!

Myra is amazing. I get a personal phone call when my items are ready and I love that they have the…read moredrive through. They are very thorough and honest about what can be done and what can't be done, especially with natural materials like leather and suede. I've brought some of the craziest stuff in for dry cleaning that I didn't think I'd ever be able to wear again because it was ruined by a previous owner. They have brought items like a suede jacket back to life again. I have never felt like their services are too expensive for what is being done or it has taken too long. Thankful to have Palo Verde Cleaners in my neighborhood!

Cleaning a silk comforter It came back in perfect condition…read more Was not too expensive. The lady was lovely. The big dry cleaners on Campbell ruined the first comforter. Don't go there

Dropped off my full size, white, king size comforter late this morning and requested same day…read moreservice to machine launder (does not fit in my washing machine). Was ready by 4:30 pm pristinely cleaned and folded. Super friendly customer service. Was more than I expected to pay, but totally got my money's worth. Highly recommended!!

Response to owner's response to original review: When I…read morebrought in my dress it only had dirt at the bottom. I explained this and that it was dirt from red rock to your staff over the phone when I called to inquire about cleaning the dress. Any person would be emotional to find their prized possessions returned ruined and to be asked to pay $300 for the ruined dress. Any person would also be shocked to be talked to so aggressively while they are processing that their wedding dress is ruined and they are being threatened by Aiden that he would have to "take things from here" if they didn't run their credit card. The staff at Dove Mountain Cleaners were clearly out of their scope and had many opportunities to communicate this to me or inform me of what was happening with the dress throughout the process but they chose not to. It's clear that your company just wanted the money for the services even if you weren't capable of doing the work and it was out of your scope. I have since taken the dress to another company who informed me that the whole dress should never have been soaked in water and that you should have only cleaned the bottom of the dress, as the rest was still white and any small stains on the rest of the dress should have been spot treated only. The other company was shocked that Dove Mountain Cleaners would take a job they aren't competent to complete and then charge me for ruining my dress. It was clear negligence. Your staff being so unwilling to do anything to rectify their mistake is unacceptable and that is an unethical way to do business. The dress in all 3 of the pictures I posted is the same dress and it is illogical to blatantly deny that it is my wedding dress. Anyone looking at those photos can identify that it is in fact the same dress in a bag with a tag showing the dress was serviced at your store on that specific date and time. I also have pictures of the dress still perfectly white except for at the very bottom during the red rock photo shoot (see attached). I would have had to lay on the ground and roll maybe a dozen times to get that dress the same color that you returned it to me in. Let customers be on alert that Dove Mountain Cleaners will not inform customers if they are out of their scope and competency. As evidenced in their reply, they will not take accountability for their mistakes, and they might be so defensive as to even accuse you of a scam if they ruin your items. Take your clothes elsewhere if you care about your items and want them back in the same or better condition than you dropped them off in for cleaning!!

They did a great job with dry cleaning a dress for me. The spot came out and it was finished within…read morea week. I deducted a star due to lack of communication while waiting. No tickets, no text or anything once your clothes are done. However, the value was good so I would still recommend.

A new scam by Mountain View cleaners - rip the suspender button off your tuxedo pants and then…read morerefuse to repair them - just a flat out refusal. Might as well called me a liar - put me in a spot when I got dressed the night of my event with no way to attach the suspenders. Will never go there again - man was rude, dismissing my request instantly - said I would have to pay for the damage they caused. Scammers alert!

I have been in Tucson almost a year and realized during the Covid 19 stay at home issue that I had…read morea large quantity of clothing that needed dry cleaning. My guy saw this shop during our neighborhood errand running so he dropped them off here. Now, be aware this place is only open towards the end of the week only, not daily. No big deal because those clothing items have been there so long in my closet. He took them and asked for heavy starch, nothing unusual. And left. So my other half picked them up a week later and I have to say I am not impressed. Most of the clothes look like they were maybe washed, still wrinkly, and some of them smell strange. My blouses look like they came out of the dryer only and then were hung on a dry cleaners wire. But his pants! Oye vey! What a mess. The creases are not straight on either leg so they hang on him strange. Heavy starch? No way. Barely starched if there was any. He says they just don't feel starched at all. You bet, I am not pleased. The worst part? It cost more than I ever paid in Denver for the same items . Needless to say, we won't be back nor would I recommend this shop to anyone. Save your money, go elsewhere. Zero star rating from me, but Yelp doesn't give that option.

Okay I wasn't going to review this but honestly I'm impressed. These people are miracle workers…read more They got a stain out of a pair of pants that I seriously thought I'd have to throw away. And for $4, that was a major value for me. This is where we will be going from now on.

Vernon and Hannah were great to work with--friendly, professional, and made the entire process…read moresmooth from start to finish. My items came back clean and well cared for. Would definitely recommend!

They are liars, do not trust what they price quote over the phone! I called and ask the exact price…read morefor a king size comforter and was told $45. When I got there he said it was heavier and could not do it for $45! Liar! I drove a long way and just wasted my time with them! Don't trust them if they cannot be truthful!

Great job, I've been using them for years, never had a problem . Would definitely recommendread more

I have used this cleaners for years with no issues. however I dropped off a huge load to be dry…read morecleaned and spent over 127.00. everything seemed fine on pick-up, but out of town for a show and several of the outfits have been seriously shrunk!! these are expensive suits that get dry cleaned for a reason. this is not minor shrinkage-I am talking several sizes smaller. not only am I out what I paid for the cleaning but now I have several St John's suits that are ruined!! would give no stars if I could!

Excellent customer service! Eddie is such a nice gentlemen. It is a Great family business, this is…read morethe only place I will use. I have been taking my dry cleaning there for years... Thank you Garcia's cleaners!

Best cleaners in country and I have tried many. Their attention to detail. Still cowboy starch and…read morecrease my clothes perfectly.