Reliable and easy communication. Use whenever I have a plumbing issue. All techs knowledgeable and easy to work with.

We recently had a problem with our first floor toilet. The toilet fill valve was broken, and the toilet would not flush.Because my husband is not handy and our plumber retired, I called Len the Plumber. I did not get same day service, but a young man came the next morning. He was very nice and told us what it was and the cost of the repair. The amount quoted was over $400, which we knew was exorbitant for the issue. My husband purchased the part for $15, and fixed it in 10 minutes, I was shocked by the business practices of Len the Plumber. and would certainly not recommend them at all. read more

Tom was very friendly , helpful and professional . The job was done quickly and neatly . Any questions I had were answered and pricing was up front and fair . Thank you ! ! read more

Kevin was awesome! We appreciated his honesty and how he walked us through the process. He was very clean and tidy and friendly. 11/10 would recommend and would request him for any future work. read more

Tom was informative, thorough and an overall pleasure to work with. He went above and beyond to fix my issue.

Joe came to our house was new construction . Problem was pipe conect to septic tank after 2 hours in cold he fix it . Thanks again Len plumber compenny for great price and service . read more

Tom B provided quick emergency plumbing service when we discovered a leaky water shut off valve (and were flying out of the country that night!). He didn't oversell us on things we didn't need and made sure to keep us informed on everything that was going on. We signed up for the monthly service from Len the Plumber and it has already paid for itself! read more

I am amazed that the driver of one of your trucks Number 278 showed road rage this morning on my way to work. Why would someone who works for your company be so inconsiderate and drive in a manner that he decided to speed up and use his horn to try to create road rage. His purpose was to not allow me to merge into an off-ramp for my exit. This person who represents your company showed no consideration without the common courtesy to be understanding of the needs of other drivers. Our company will no longer use Len the plumber and the company HR should teach your company good driving habits, especially when using company vans with company logos on them. I hope this does not represent the quality and the integrity of what your company represents. BY MARK read more

We are so satisfied with the experience at Len the plumber heating and air! We needed an emergency visit on a Saturday. I called at noon and then had Ryan at the house by 3. Ryan was great and very informative. He was thorough with checking our water. He explained everything really well to us so that it was easy to understand. We are very pleased and grateful for len the plumber heating and air! read more

terrible value. tries to weasel out of providing a quote. then provides ridiculous amount lol. go else where. likely trying to do one of them scams where they do the work, then make an absurd quote, then put a lien on your home lol read more

if I could leave negative stars I would. my husband and I woke up to a leak in our kitchen. ceiling coming from our upstairs bath, so my husband contacted a plumber to come out same day. the individual who came out to our home was very professional and nothing short of nice but the prices were not. I had limited knowledge on what we were dealing with and felt we were taken advantage of because of this. we were charged almost $900 for the plumber to replace a part in our toilet that would cost $10 at gone depot (wish we knew this beforehand), we also were charged almost $400 just for the service and another $594 for the repair which wasn't guaranteed that they fixed the leak. I was asked to sign papers nothing was explained, do yourself a favor and don't use this company. read more

Terrible people. Won't take accountability on a repair that cost me thousands in insurance and other fees that was at their fault. Refuses to answer my insurance company with dishonesty and the audacity to even hang up on myself and the insurance when they call monthly. I will slam this company to anyone who will listen and I talk to people in my industry all day every day. read more

Horrible! Horrible company! They came out to my home a few days ago. Our oil heater was bare and when we got oil in it the heater wouldn't start. We called Len the Plumber and they came out same day. They quoted us at $3000 to fix the heater. We told them we will get another quote. We called a family friend and they saw the heater and told us that these heater have to be bled. Air gets into the tank and need to be bled. They bled it and the heater is back to working like new. So, for $3000 I wonder what Len the Plumber was really gonna do to our heater considering it just need to be bled. The tech from Len the plumber stated " these heaters cant be bled". I wonder where he got his education from. Don't bother with them....do your research before calling and wasting a service fee. read more

called Len the plumber for a clog, paid a technician for a cleaning and was told my toilet was bad as well. The issue was not resolved. Next day a new tech came with a camera and said my sewer line needs replacing. All together, the work quoted came to 20 thousand dollars, including what I already paid for the cleaning/toilet which was not necessary anyway. I reached out for more opinions and was told by multiple other plumbers the exact opposite of what Len was telling me. A different company cost me much less for more thorough work which fixed my problem. spent the next 2 weeks calling and getting dodged, put on hold, and generally ignored when trying to inquire about the additional cleaning charge on my bill & why I was sold a toilet while being told my sewer line needed replacing, which also was not true. I was charged a lot of money to be lied too and ignored when trying to ask about the lies. Unless you like being lied too and vastly overcharged, I would advise seeking another business for any plumbing needs. read more

kitchen sink clogged beyond my ability to unclog [multiple attempts with a plunger didn't work . . . baking soda + vinegar didn't work . . . Drano Max Gel didn't work]. in desperation called Len the Plumber and got a service tech out on a Saturday afternoon to unclog it. the tech [Nelson] was awesome - friendly, polite, and most importantly got the sink unclogged with little to no fanfare. no complaints on the service. so why is this review only 3 stars? well . . . maybe this is just me being completely out of touch with pricing models in the current day and age, but $505 to power snake/unclog a kitchen sink seems to me to be just a bit on the outrageous side. other than the price i have no complaints but honestly i was expecting this was gonna cost me *maybe* $200 at most. would likely look for a less costly option next time. read more

Congrats to Len the plumber for what I feel is taking advantage of an elderly women today. Yes the response was on point did not get a chance to review the work done yet. But the price she was charged was 1400 for a sump pump replacement which included a 6 foot piece of PVC pipe ( not needed, a check valve not needed) and of course a new sump pump. This price is consistent with a new installment not a replacement. Again congrats to Len the plumber read more

They took money and were no show. Have not returned the over $5000. Taking money and no service and not returned is dishonorable. read more

Scammers!!!! Run as fast as you can from "Len the Plumber". They will rip you off!!! We had a broken shower cartridge. The technician came over & was done in 20 minutes (not exaggeratingactually done in 20 minutes). We provided the shower cartridge. The bill was for $558....what a scam!!! I am all for paying fairly for a service but $558 for replacing a shower cartridge? Look at all their reviews. They have a practice of ripping people off. They do not seem to value what repeat customers & word of mouth could potentially do to their business. Again, DO NOT HIRE them if you do not wanted to get ripped off! read more

horrible rip off. $1300 for a garbage disposal. DONT USE THEM What a racket. Garbage disposal costs one $300 on Amazon so $1000 margin?!! read more

Raymond Martinez and his team of Dave Nicenbery, and Theresa Bradsher did a fantastic job fixing our well yesterday. They are hardworking, professional, courteous and the nicest people you could meet. I highly recommend them and will use Ray and his crew for all our plumbing and HVAC needs. Good quality work! Helen and Bruce Pohlot read more

When it comes to hiring a plumber, I can't say enough good things about when the plumber... In particular Tom Bodziak and his crew. Having good experiences with plumber is not always easy but in this case not only, did they do what I consider and not extend any job, they also did the little things that went beyond what I had expected. There are no extra charges for those either the pricing was honest and reasonable. I live in the Warrington area and I see their service trucks around our development and in our area they also came highly recommended from my neighbors. read more

In regards to Len's comments about false reviews seen below is completely untrue. Len is trying to hide their tracks that their service technician worked on our water heater that they installed May 2024 for 2.5 hours on June 3rd for a pilot light that would not keep light which is a safety feature. The technician came for 2.5 hours and I was with him for 1 hour after he tore apart the bottom and was blowing on the gas line to see if it was clogged. After the hour, I gave up and proceeded with my day thinking this was a trustworthy company. The technician was able to start the pilot light and the blower another company installed was working as well. The technician worked on the vent in order to keep the pilot on as he mentioned to me. In his report from June 3rd which I asked the office manager 3 times via email for his service report the only thing that was mentioned attempted to start the pilot which was untrue. At 9pm I entered the basement which was full of smoke. I shut off the gas to the water heater which was actively on fire. Len came back out on 06/05 and the same service technician covering his tracks or Len's wrote a very legal service report in detail which my wife never signed and the service tech who wrote the report signed explaining that the warranty is void due to another company installing the vent/blower while we had no issues until this "reputable company" meaning Len the Plumber's service tech worked on the vent....they offer no solutions to our problem....again Len is not a plumber. finally, the office verbally told me that she would reach to the manufacturer to see if they could assist and than after the weekend she informed my wife I never told your husband we would do that. read more

Theresa was great! Fixed the problem quickly and wás very efficient. Thanks for your help

Professional, timely service. Resolved my plumbing issues right the first time. Definitely recommend

Complete rip off. I called them to unclog a kitchen sink drain. The guy came in saying they would have to charge me 500 dollars whether they fixed the drain or not and then tried to talk me into a 5000 dollars whole house flush. I told him I only wanted the drain fixed. He used my plunger (he didn't have one) turned on my garbage disposal and was done in less than 3 minutes. Still charged me 500 dollars. I felt stupid that I didn't think to turn on the garbage disposal after I had tried to unclog it myself. I would have thought if they wanted repeat business he would have not charged due to such minimal time spent but, he had no problem taking my money. I even asked about the plumbing discount on the website which he proceeded to tell me this was not a plumbing issue (he was literally a plumber). I will absolutely never use them again. read more

We had a bad leak and Tom from Len the Plumber came out so fast, completed the job and was so professional and made us feel at ease. Job well done! thank you! read more

It won't let me give Zero stars. But they deserve negative stars. Technician was rude. Was constantly on the phone with someone. Took out toilet and did not replace it correctly, causing major leak that now has to be repaired. Cracked my tile floor in the bathroom, left dirt/grime/grease all over the walls, doorways. Did not even fix problem and when we called to talk to a manager about issues, the "customer service representative " or the extremely unprofessional, rude person we talked to refused to get a manager on the line and hung up on us. No return call. Nothing. Had another business out, that identified incompetent work by Len the Plumber and fixed it correctly. Never, EVER let this horrible company fix anything in your home or business. read more

Initially I wrote a bad review for this company. However, the owner or manager, Mark called me back and listened to my feedback. He didn't make any excuses and did what he could to make up for it. He sure did, and I also have Mike to thank. Mike was one of the plumbers that came to my place to help fix my issue. He showed me that he had great integrity and is a man of his word. I have the great respect for both of them, as they corrected an otherwise unpleasant situation. Much respect, and thank you! read more

Jordan is the best! He was so patient with my lack of knowledge on our system and took the time to explain and teach me a few basic things. He quickly fixed the issues that we were having and was very respectful of our home. I couldn't be more pleased with the service and kindness that he provided! read more

Way too expensive for fixing an existing water line for a refrigerator ice maker. I could buy a new refrigerator for the price they quoted.

I had a stubborn clogged drain. It was a very deep clog too. I live in a mobile home. After I called McHales they told me they would damage my pipes. They said they're not even going to try and send out a technician. So I desperately called LEN. They fit me right in their morning schedule and they unclogged my drain with ease. For a reasonable price! Thank you so much for the fast service. read more

Scam artists should change their name to flim and flam plumbing. For a leaky shower head they wanted to charge my gram over 3 grand to cut into the wall on the opposite wall side to put in handles for what? Made my gram put down a 1400 dollar deposit which they used the good old elder abuse to wrench that one in. My dad who is a lawyer had to call the attorneys generals office to get them to refund the 1400 cuz they wouldn't when there is law on the books to prevent such action. We Called a other plumber and fixed leaky faucet for 400. That seems more reasonable to the parasite quote which was almost 4 times greater just for the deposit. If you are a financial masochist choose these schemers they won't fail you. I cringe everytime i see their advertisement; it's everywhere. Choose better don't be dumb like me read more

UNRELIABLE! We were 2 hours into our 4-hour appointment window when the office called to cancel even though I had called them at 9AM to re-confirm. We needed a leak repaired under the kitchen sink for a pending sale of the property. They said they had too many other emergencies to fit me in even though my appointment window started at 11AM. Thanks.... read more

Great job, quick emergency service. Price could've been lower but it's expected with an emergency plumbing issue. Anthony was great!

Strange that they keep texting and calling me saying they had a wrong number, yet texting the right number. I scheduled in advance to use a coupon and not have staff come out during the holidays. The Tech was experienced and brought someone with him. Way over priced at over $1700 for water heater dripping out the overflow pipe. read more

Michael Barron and his team were fast and professional replacing my sewer line. They did there best to put everything back together. Highly recommend them for sewer ling replacement. Thank you for the good quality work! read more

We had an emergency with our hot water heater on the Saturday of Memorial Day Weekend. Tereasa was on her way home for the day when she got our call. She turned around and arrived within the hour to assess our situation. She was knowledgeable, professional, and explained all our options. We had a brand new hot water heater installed that day. Reggie went to their warehouse and picked one up, and they completed the project with no hassle or mess. I would highly recommend Tereasa and Reggie from Len The Plumber in Horsham- if I could give more than 5 stars I would. read more

A friend asked if I had ever used Len. I shared an experience from 2 years ago. I will NEVER use this company. I had water leaking from my upstairs tub down into my laundry room below. Plumber said he'd need to replace some pipes but that I would need to call a HVAV Co. first to remove the vents that were in the way. Total cost with vent removal and his job was estimated to be around $2,000!! When I asked if he could just replace a tube right below the tub (green and whitish from mineral stain from leakage) that was above the vents and see if that could be the culprit or at least start from there, his exact words were, "We don't do small jobs, you can call a handyman for that ". When he left I got a flash light and looked underneath the tub, just like he did and noticed an area right below the tub drain that looked corroded. However, when I took a closer look I realized that it was not metal it was disintegrated rubber. I went to Lowe's and asked an employer in the plumbing section about the parts of the drain plug area and if he thought that gasket could be the issue. He said an easy fix to check before replacing any pipes. The rubber gasket cost me only $2.99 !! I removed the drain plug with a special tool that he suggested could make it easier. I screwed off the drainer piece to reach the underlying rubber ring, tightened it back up and not a drop of water has leaked to this day. And ... I am a woman! Didn't need plumbing school for a common sense "visual" issue. This plumber was seriously ripping me off ... "attempting" to rip me off. I have never written a review for anything but felt compelled after my friend said she was thinking of using them after seeing a lot of commercials on TV. So, that was my experience that may protect others!! Not sure if this plumber represents all the other plumbers of this company who may in fact be honest workers. It only takes one bad experience (very bad) to steer me clear from this company and protect my friends and others! read more

Arrived in a timely manner. Did what needed to.be done to fix our leak under the sink. Seem a bit pricy. May want to ask cost before they begin. read more

Had gas line moved that leaked. Had kitchen faucet installed leaked. Called customer service told me to call gas company. Manager called will send Supervisor out. Sent a 2 month employee out could not fix other issue they messed up did not have right tools. Question is are individual employees have to be licensed and trained ?. read more

Len the Plumber - Did not cover Brand New Floor. Terrible work. Leaking faucet. - Plumbing Near Me - Horsham, Pennsylvania