Always on time great work great workers. The only plumbers I'll ever use. The best I've ever used…read moreneat and very polite workers

They came out to snake our drain and sent their least experienced person. This individual did not…read morespeak a word of English, which isn't a huge deal given translation apps are available, but it makes communication stressful. He barely tried to snake the drain and said it wouldn't work. He called his supervisor who said he needed a chain snake. The next evening he returned with the chain snake and it proceeded to fall apart IN the drain. He claimed that his colleague didn't put all of the parts in the box correctly so he'd have to come back again for a third time. He came back with his supervisor and they couldn't even get past the trap! They claim they used a camera and they saw a corroded pipe that needed rerouting. I called another plumber who came and cleared the clog in two minutes. They may be a bit less expensive but they are inexperienced and a total waste of time and money!!

Above & beyond when it mattered the most. I got the text from my Wife that no one wants to see when…read morethey're in the middle of an event "we need a plumber ASAP." November 26th (the night before Thanksgiving) at 7:38pm. She was prepping and suddenly there was a water leak in the kitchen coming from the cabinets and it had even run down into the basement from the ceiling above that area. After contacting multiple plumbers and getting exactly what you'd expect on Thanksgiving Eve, no answer or we'll get to you Friday/Saturday. Michael responded just before 10pm and by 11:03pm he was at our house assessing the situation, and got right to work. He managed to have the perfect balance of work and getting things done and making great conversation. Even when I would walk away to not hover, he just liked having a good convo while working. When I started to fade from the time, he never slowed down, he stayed alert, positive, & friendly the entire time. He worked until just before 4am to repair the problem and get us back on course to host Thanksgiving. After he cleaned up the area, took out trash, removed debris and never wavered due to the hour. It's worth noting that he ran a vacuum hose while cutting, removing insulation, & any other time he would generate dust particles so that it wouldn't get all over. He actually left the area cleaner than when he started with the meticulous way he cleaned. 10/10 kinda guy & service!

Michael is always quick to respond to your initial call, and is happy to show up and get to work…read more He is very clean, and takes pride in his work. I recommend him!

Great job. I called them on Monday morning on a panic with water heater broken and dripping water…read more. By 11 they where done Thanks

They don't seem to know what they are doing Came to the job…read morewithout a ladder and made a hole in the wall for a clogged sink

I was really impressed by their persistence in tracking down the source of the odor in our…read morebasement. Even after they established that the odor was not caused by a plumbing problem, they just kept looking for the source of the odor until they were successful. They didn't have to do this; once they determined (and demonstrated) that the problem was not caused by our drain system, they had the right to leave. But, they stuck with it until the problem was solved. For this sort of problem, we will not use anyone else.

When our shower clogged, Nick from All Day came out quickly and snaked the drain. With a house full…read moreof teenager girls, that was a lifesaver. Plus, the price couldn't be beat. I highly recommend him.

This was our first time using Bugsy's Rooter and we were referred to him by our plumber (Joe from…read moreAll Pipes Plumbing, who we trust immensely). Joe said that he had never met Bugsy, but he heard he was a nice guy, he has referred him before and he heard that he does an excellent job. Joe was right. I agree with the previous reviews on Yelp about Bugsy- if there was a way to give him more than 5 stars, Bugsy's Rooter would deserve it. Bugsy stated he said that he would be here within two hours and he was. He kept his word. Very professional and easy going. He explained the entire process to me throughout. We had a clog in the main line that had backed up into our basement bathroom. Bugsy came over before the 2 hours had passed, was here for just over an hour and was knowledgeable, professional and NEAT! You can tell that he is a guy who knows what he's doing because while he was here, he must've had a dozen calls from other plumbers looking for his help. He also gave us honest feedback about other issues that we might have in our house related to previous plumbing work from a renovation years ago. Who does this? Fantastic! I believe that the price was very reasonable given the time and skill level involved, as well as Joe "preparing" me for the clog removal estimate. He worked very efficiently and took time to minimize any mess to our stairs and basement and cleared the clog. He also gave us advice I'm preventing future clogs. Having two kids who frequently take showers and use the toilet, I can't imagine having to wait a day or longer for someone to get here to fix the clog. Overall, Bugsy is a friendly guy who knows what he's doing, solves your clog problem and cleans up afterward. if you need someone to clear a clog, this is the place to call. Excellent customer service! I highly recommend him.

Very knowledgeable personable fellow who came. He costs a lot less than the typical Rotar Rooter…read more(sp?) companies or plumbing company. He snaked most drains all the way out to the street. We are good for many more years to come. Thanks Bugsy

I can't believe how quick I got a new heater. Will work with Magic Drain again soon! Quick to…read morerespond, good advice, and great can-do attitude.

We contacted Mike to unclog our kitchen drain and had asked him in advance via text--two days prior…read moreto the visit--to remove his shoes before working. We have a toddler, and he would need to walk through our child's play area where our son is barefoot, so this request was made for basic cleanliness and sanitation. When he arrived, his attitude was extremely poor and unfriendly. Despite the prior request, he did not remove his shoes. When we politely reminded him, he sighed and left the house without informing anyone. The job was never completed. Throughout the interaction, we were polite and courteous, and there was no justification for his behavior. This was highly unprofessional, and I would not recommend his services.

I recently called A1 Plumbing because I had some issues in 2 bathrooms. Joe picked out a new vanity…read morefor the small bathroom. It changes the whole look of the bathroom & gives me some storage space. I love it! Jose installed it while Tom worked under the sink in the other bathroom. The toilet got fixed & the stall shower too. All 3 men....prompt, communicated clearly, professional, friendly....& Reasonably priced. A1 Plumbing is THE best!

Didn't have any problems getting a reply from Joe, plus gave an estimate and stuck to it…read more Work done and very pleased.

I needed a plumber after a drip developed in my shower. I was unable to find the cause of the drip,…read moreso I called Dennis at Right One to see if he could help me out in the next couple of days. Fast forward to less than an hour later, and I had a technician at my door, helping me diagnose the problem and come up with a plan to resolve the issue. It's very good to have a good local company like Right One in the neighborhood. With so many big companies out there looking mainly to increase profits and sell unnecessary add-ons, I feel very lucky to have Dennis and his crew around. They may be a little more expensive, but you're paying for quality, professionalism, a straight answer, and no added fluff or unnecessary additions. I've said it before, and I'll say it again: they have a customer for life.

Had 3 issues that needed attention (parts in toilets needed replacing + a leak in the shower…read morefaucet). Received an outrageous quote months ago so I delayed the work. Finally called Right One, was easy to make an appointment with Dennis. He asked for information on the parts in advance. Jason & Joe came out the next day; arrived with covers for their work boots (I was impressed). They had all the parts needed, were efficient, and gave helpful advice. Price was more reasonable.