Makes service appointment with 2 hour window. Not here. I call. Oh we will check. Tech calls 5…read moreminutes later to say running late. Must be slow learner since he couldn't figure that he was late when he was late and he has his cell phone he could've used to say so, but never did it. So it was 4 o'clock on a Friday at which time he says oh I'm 45 minutes away per Google and I said it's a Friday night and you're gonna be here after five and how long are you gonna be here and don't ask me if I have another appointment or is there anything else I have to do besides wait for you Disrespectful and unacceptable on every level. Not mentioning the fact that they upsell on every other visit bye-bye.

We unfortunate lost our hot water heater Sunday night we were lost on who to call to see what was…read morewrong. I then thought, well I'm a yelper, yelp. LOL. I looked at many companies and decided to give Infinite comfort a call Monday morning. They were able to get a technician to my house after only a couple of hours of calling. Fabio Dasilva showed up and was very informative and was able to pinpoint the issue. He also was realistic and told us that the heater was way past its life expectancy and we should think about a replacement. Did not force a sale or anything but did give us a quote for a replacement. The next day we decided to call back and just replace the system to avoid going through this again. They came in the next day, replaced the system and took care of all necessary permits. I would recommend INFINITE COMFORT to anyone!!! Thank you so much.

Lenny's is outstanding! They helped me multiple times with very odd situations by just giving…read moreadvice over the phone without needing to deal with a technician. It's clearly a business that puts people ahead of profits, and run by people who genuinely care about their customers and strive to do what's right. As the son of small business entrepreneurs, I feel like I have a good sense of how it should be run, and Lenny's checks off all the boxes. Special shout to Dawn of their company who was ready to move mountains to help me get an urgent scheduling set up.

I had a horrible experience they told me I had a crack in the sewer line they could tell by the way…read morethe water came up don't know how that was possible they did not pull up the carpet to actually look at the drain He did not use a camera I think that he thought because I was woman that I would accept his evaluation and I would agree to his assessment he would dig up my concrete floor and replace the broken pipe He charged me over $600 for his service I did not go down and examine his work that is my fault I hired another company that fixed problem and showed me pictures

We would happily call them again for any water heater problems. Patrick arrived on time, was…read moreprofessional, and pleasant to deal with. He answered our questions and fixed our problem.

A new water heater was installed within five hours of us making the first call. Thank god we have…read morewater now. Thank you!!!

I had issues with my kitchen sink and contacted Bob. He responded promptly. He arrived on time and…read moremade an assessment of the problem. Based on the assessment he was transparent with all the potential issues. He fixed the problem by clearing the drain. I recommend his services.

I just called to see if I could get a free estimate. Kitchen sink faucet was leaking underneath…read morethe sink. no free estimate and wanted to charge $300.00 then stated job was too small for him. In addition had a bad attitude.

Waited days for proposal. Time of the essence. Never provided. Admittedly minor faucet install so…read moreultimately Denny must decided not worth his time. But here's a suggestion: don't agree to do a job provide a proposal by a date certain and then just ignore two or three follow up emails as a potential customer's time runs out. Pretty simple. We move on. Actually worked out better - found a far more reliable, friendly local plumber who was responsive and charged me $200 less. I should have known Service Tech wasn't reliable when they - well Denny, just threw out a nearly $600 flat quote to install one simple bathroom faucet...without ever seeing the job. I asked if he wanted the model number for the faucet. No need for that when he had no intent to follow through. Makes me wonder about all the other positive reviews. Maybe they were customers who paid for more expensive jobs. What a shame I just had a faucet.

Dennis did a great job! On time, courteous, and efficient. I would how him again next time I have…read morean issue.

Just five years into its 10-year warranty, my Goodman HVAC system developed a coolant leak. I hired…read morea local Goodman dealer to repair it. It took them 5 weeks to get the replacement part from Goodman, and they charged me $3,500 for labor and materials to fix it under warranty. A month later, the condensate line began leaking water. I called them on Friday, but they couldn't come until Monday to look at it, and I had to shut off the AC until they showed up. At that point, I was so done with them. I called Good Tidings the following day, 3 PM on a Saturday. They offer 24 hr. emergency service, 7 days a week. Good Tidings had a technician at my home within ninety minutes, and an hour after he arrived, the problem was permanently fixed. Good Tidings pricing is in line with or less than other plumbers that I have used. I like their business model, was pleased with their service, and will use them again.

Called them twice for an estimate for a new hot water heater. They said, both times, they would get…read moreback to me but never did. No wonder why they got all these bad reviews.

Very quick service, good prices, and very professional. Frank responded very quickly and came…read morewithin an hour of our request to fix and overflowing toilet. We would use him again!

Frank replaced my sump pump and toilet and did a great job. He was straightforward, fair pricing…read moreand everything works perfectly. I couldn't be happier with how it turned out. I highly recommend.

Called because we had a leaking washing machine spicket that was very old. They came within a…read morecouple of hours and to my surprise it was the owner himself. Very respectable and knowledgeable. Assured that the work could be done that day. Great work and very clean. I had both replaced and also asked him to replace our outdoor spicket which was old and he gladly did. Price was very reasonable and fair. He pulled no punches and the work was expertly done. Would recommend them to everyone!!!

I would give more than 5* if available. I had a clogged shower drain. From the start Mike (owner)…read morehandled the call like I wish every owner would. He answered the phone and took my information and scheduled me for later that day. He arrived later that afternoon with a call before coming. He analyzed the problem including taking pictures and gave me an estimate. He snaked the drain and then tested the results. He guarantees the work for 1 year. He was very conscious of cleanliness (wearing booties and the like) and very efficient. He left me a very happy customer. I will definitely be using him again.