Dotty offers great customers service and options for eyewear. It had been several years since I had…read morepurchased new glasses and she found me the perfect pair. I love them! I highly recommend her!

I bought glasses here in 2012 and just ordered another pair in November of 2016…read more My experience in 2012 was great. There was a minor issue with one screw having been replaced with another that was very slightly shorter in length. They offered to obtain a whole new frame set for me. I declined as the issue was basically invisible. In the event, it never caused any problems in over 4-1/2 years. Based on my experience in 2012 I felt that they would do just about anything to ensure my satisfaction. I am clearly looking to have the same experience again. I will post an update in a few weeks once the new glasses have been delivered. Update August 2017: Same great service. I've had my new glasses for going on a year now and they are top notch. Update April 2023: I got another pair for a new prescription in February of 2022. Same story, great service and glasses.

Very nice people at the front to greet and help you get checked in. The optometrist was very kind,…read morethorough and helpful. Large selection of frames. Prices are reasonable. They accept insurance or you can pay out of pocket. They do have contact lenses if needed. I recommend this business for glasses. Call to make an appointment. They do accept new clients as of 4/4/2026. Still call to make sure. Awesome plenty of parking. In the same space as Starbucks (opposite end)

Great selection, customers service and hours. I got safety glasses and personal glasses here. I get…read morecompliments on both.

John is very professional l, friendly, provides quick service and is well priced…read more While he was repairing my sunglasses, we had a great conversation and a good business is hard to find these days with honesty being his highest quality . Thank you again John, I will see you soon and hopefully my regards bring you more awesome business. Semper fidelis

I have an old pair of glasses that one nose piece was lost. Mr. Bae scrolled through an online…read moresight and had me order what he thought would fit. When the order arrived I took my glasses to him. He had to twerk the piece to get to fit. He then put in my prescription for reading. I also had a pair of Ray Ban's that were cracked. He fixed those too. He's quick and his prices are reasonable.

Dr. Corliss and his staff are very knowledgeable and caring. I'm so glad we found Corliss!read more

Upon walking in you'll notice a strong mildew smell, the office hasn't been updated since the…read more80's/90's, which should've been a blaring red flag to gtfo. Both my husband and I had back to back appointments.The dr was extremely short staffed. They had 2 employees missing that day, one had just quit(I think I now know why and the other sounded like they were on an extended vacation?) we waited over 2 hours to be seen. We were essentially seen together,husband did go back first,had his exam then they called me back for mine while my husband sat in during my exam. The dr essentially ignored any small talk I had towards him and would only really respond to my husband, I picked up on some misogyny, however considering the drs age it's par for the course. I was just there for my eyes after all, not to gain a new friend,so I chalk it up him having absolutely terrible personal skills. After our exam is complete he tells us to go pick out glasses. They really give you zero options of going outside their office for frames and they have a terribly small selection of frames. Then we were brought back to the bookkeepers office...wooo boy back to the 80's again. She even used an adding machine! What in 1985 is happening!?? Stacks of file boxes..they need to update badly. The price for the mediocre frames/lenses for both of us was almost TRIPLE the price than the previous year buying both sunglasses AND bifocal glasses elsewhere!!TRIPLE!!!!! After investing close to 3 hours of being at the appointment,we just paid what we could and ordered the glasses. We just wanted to get on with our day! Now comes to picking them up..they don't really keep with the hours posted, they leave early and whatnot so my husband and I got there @3:30 on a Friday, as we had called ahead.The door was locked,but the elderly bookkeeper opened it and led us to the room where they fit glasses. She hands me mine and the card to test how well you can see fine print, I can clearly see the fine print, she never once asks me how the far vision is, and I cannot test this because the room is so small. It took some adjustment to get them not to sit crooked on my face. She kept setting them upside down on the counter saying "see see they are even on the counter laying flat!" Last I checked people are not symmetrical and glasses are fit to your face not how flat they sit on a counter. I've never in all the years having glasses have such a weird fitting. Thankfully my husbands fit with only a little adjustment, even then she didn't seem to know wtf she was doing. Clearly this was NOT what she reg does in this office. Later in the evening when I try to watch tv, I realize I cannot see any of the letters or subtitles that I could see with my old glasses! The script is terribly wrong! I can see infinitely better with my old glasses and everything is blurry with the new glasses. I call the following Monday and they say they had a cancellation @1. When I get there the dr is huffy. He said to me "well I don't have time to give you an exam today!! But I can check the glasses to see if there was an error" yet they told me they had a cancellation...wouldn't that be a whole appointment worth of time??? He then comes back in and I can tell he's agitated and he starts being really short with me. He starts asking me about my diabetes and says it's my diabetes that's making my new glasses wrong.. and when I keep asking why my old glasses were still pretty great, that I could read far away and see subtitles with the old glasses but not the new ones,he is dismissive and starts grilling me about my diabetes control again,then he starts mentioning the slight cataract he diagnosed me with and then says he needs me to test and log my fasting blood for 2 weeks until my next appointment ,because it's my fault my new glasses don't work.. I still keep asking about why my old pair work fine and he just wouldn't have it. He just kept gaslighting me, telling me it's my diabetic issue. I am closely monitored by my primary dr and I tried telling him this but he was continuously dismissive.He made a mistake with my vision test and he's too proud or whatever to admit he's wrong. My new glasses are definitely NOT correct! If I can see better with my old glasses IT IS NOT MY HEALTH THATS A PROBLEM ITS THE INCORRECT GLASSES HE PRESCRIBED! Dr Ken Corliss needs to start paying for competent staff,update his office to bring it into the current decade AND not be greedy for money by continuing to over book himself so he doesn't make mistakes like he did with my glasses. We will NOT be returning, as well as 3 other family members. They have permanently lost our our families business! Don't go to this office it's a waste of your time, money and is a giant headache! Highly DO NOT RECOMMEND!AVOID!

The lady that helped me was awesome. I think she was actually better than the location where I…read moredropped almost $1000 on 2 pairs of glasses. She also definitely knew how to adjust my glasses so they would stop falling off. She even cleaned the glasses I had on that were filthy. I would definitely recommend this location over others.

This was my first time at this location. I had an appointment for an eye exam for contacts and eye…read moreglasses. My appointment was confirmed by phone call 2 days prior and I was assured that there would be no issues, and that my insurance would be accepted. Upon entering I was not greeted, I was gawked at and immediately judged. The employee pictured, took one glance at my insurance card and rudely said, WE DON'T TAKE THAT HERE, BUT WE HAVE GOOD DEALS HERE! Nevermind that I had an intial appointment for an eye exam and to be fitted for contacts. She spoke over me, and made condescending comments as I tried to speak. She asked if there was an E in my name 5 times as if to try to get a rise out of me. But I kindly responded in the same kind tone each time I was asked. I tried to explain that I had a confirmed appointment, and that I was told that there wouldn't be an issue with my insurance because it had been accepted for other people who went to this location. But she wasn't having or hearing that. Horrible experience, vile employee. Never Again!!!

This place is a trip. Seems the white guy receptionist don't really want to work here. He is very…read morerude. The doctor does a half-@$$ run through of the exams. My prescriptions at the end did not come out right. Worst yet. The receptionist kept on insisting that I get the Sept tinting glasses. I told him I did not want them. He ordered them anyway! I will not come here again!

Honestly insane experience…read more Walked in to two receptionists trying to answer the phone. The male receptionist is being really rude to the Korean woman receptionist. I felt so uncomfortable right away because his attitude towards her was awful. Then I filled out my form and gave it to the male. He calls me over and immediately after I tell him why my doctor referred me he goes "we don't do that here, you need an ophthalmologist" so you're telling me, my NEUROSURGEON referred me to the wrong type of eye doctor? And in addition you don't test pressure behind eyes?? Isn't that like a common part of ANY eye exam? These people actually called me after my doctor made the referral. So they saw my reason for being referred, called me to schedule, just to tell me they can't help. INSANE.

Dr. Stacy Harrison is professional, friendly and very skilled. This is the only optometrists…read moreoffice I will use because of her quality of care, and the excellent staff at this location. Visits are quick and enjoyable, and my prescriptions are always exactly right. On my most recent visit I selected 2 frames and the second pair had a odd defect in the lenses that created a halo effect when light shined into them. Nothing looked wrong when examining the lenses in regular light, but the staff believed me about the halo effect and immediately reordered the lenses for me (which came in perfectly the second time). I can't adequately express how highly I think of Dr. Harrison and the entire staff. Anyone within driving distance to Gig Harbor should consider using this optometrist.

Well my one "eye" goal this yeat was new contacts. It's september and I still don't have them…read moredespite three visits. She doesn't listen at all. I told her my vision GOT BETTER first contact trial the RX was for WORSE. I almost got in a car crash they were so bad. Went back and explained and instead of getting multiple pars of trials I get one cool. Well they work but I dont know what RX they are... so I write to ask she she never responds w what the add power was, despite multiple asks. At this point Im now waiting till 2027s benefits to go to someone else. Not communicative enough, Doesn't take care of each individual if you you don't get the RX right the first time perfectly you are screwed

Always the best costumer service! Located inside JCPenny…read more Great parking Plenty of selection of glasses! Super nice people!

So wxyrely frustrated we paid for our glasses March 9th 2026 and have never received them. We…read morefound out they have closed. Not only have we been waiting months for our glasses but we are out about 1200 for 4 pairs