I can't say enough good things about this store and the people who work there. My fiancé and I…read morecan't wait to come to this location every time we're in Palm Beach. Valerie and Lily are incredibly helpful and knowledgeable about the different brands and styles of eyewear they carry and they are also the most friendly people!! You will not be disappointed in their selection, service and professionalism. They're the best!

My wife and I ordered multiple items on March 13. We were told it would take two weeks. I…read moresupplied existing frames and ordered new lenses. When they finally got the lenses installed - sometime after two weeks - they had installed completely different lenses than the ones that were ordered. Now, its 6 and 1/2 weeks since the day of our order and still no glasses. It was allegedly "expedited" by the lab... but every day its always the next day that it will be ready. How long does it take to install lenses - obviously, even though they are over a month late, they still are not prioritizing my order and it is still not ready. Its now 47 days.... and counting... maybe it will come tomorrow? My wife also ordered glasses with a specific lense. That was completed sometime after two weeks, but once again it came with a completely different lense than the one that was ordered. The glasses were returned and that pair was finally ready after 6 weeks from the order date. There is something truly wrong when the same store installs incorrect lenses twice on the same order especially when they charge full price on Worth Ave. And then, after they recognize the problem, they have made little attempt to get this fixed on a timely basis. i guess customer service is not a priority for them.

had been searching for a very special, hard-to-find Speedy P9 Bandouliere 25 for the past three…read moremonths. I visited numerous Louis Vuitton boutiques and had spoke with online sales agents over the phone trying to locate this bag. Yesterday, I had the pleasure of visiting the Louis Vuitton store in Palm Beach on Worth Avenue. From the moment I walked into the boutique, I WAS IMPRESSED!! My sales associate, Irina Potlog introduced herself and she was warm, attentive, and genuinely focused on understanding my needs, rather than just making a sale or show me a different bag. She looked up the inventory and no surprise, my bag was sold out likely would not be found anywhere. Now, remember, I have been calling Louis Vuitton customer service at least twice a week for the past three months, hoping to find this bag with no luck. As I left, she took down my information and put me on a waiting list just in case one became available. To my amazement, just FOUR HOURS LATER, Irina called me saying that she and her team located my bag and that it would be shipped to the store and I could pick it up it 48 hours. My first thought was that this must be some mistake. It is so nice to see that is people who genuinely care about what they do and Care so much for their customers. This boutique has not forgotten that their customers are the most important thing. It's very clear that this store and all of the staff have been exceptionally well trained trained and It's very evident that they work together as a team. This level of responsiveness and follow-through I found astonishing. You just don't see this anymore. You don't see this kind of service. Every staff member I encountered at this location demonstrated exceptional training, professionalism, and sincere care. I can say without hesitation that the Palm Beach location, my SA: Irina Potlog, Store Director: David Preston and of course, the store manager: Francis all worked together to provide a seamless experience unlike any any other Louis Vuitton location I've been to. This location has not forgotten how to REPRESENT its brand "Louis Vuitton" Bravo!! Thank you, Irina, David and Francis..you have earned my business and loyalty for life. Thank you Louis Vuitton Palm Beach team for making a seemingly impossible wish come true. Highly recommend!

Bought an amazing LV bag that I saw. Susan Lucci carrying at the Breakers hotel such a good feeling…read morehaving a celebrity handbag :)

I visited the Chanel on Worth avenue in the hopes of buying my first Chanel bag. Not only did I…read morewalk out with one bag.. I walked out with TWO! I had an espresso upon arriving while I shopped. The boutique was immaculate. Jenny was my sales associate and she was absolutely phenomenal. 100 stars. She was so kind, accomodating, and honest every step of the way. She made my first experience one to remember forever! She showed me all of the bags I was looking for, let me place all of my belongings inside, and look at how they looked in the mirror. I then had a wonderful experience at the make up counter with Leticia who essentially made up my entire face while Jenny boxed up my bags. I was given lots of make up samples as well as perfume and mascara samples. Overall, I was quite weary about coming to the Worth avenue location as I had a prior poor experience at another shop on this street. However, my experience was the opposite, it was amazing and I'm so incredibly happy with my purchases! Thank you Jenny, Leticia and Chanel!

Went in just for foundation, and Letitia offered to do my entire face. She is lovely and a talented…read moremakeup artist! Ended up with other items because she was so helpful and did an amazing job. The store is perfection, the service top notch. Will be back!

We went in to get a couple pairs of prescription sunglasses about 10 days. Today we picked them up…read more Because they are Cartier there is a delay which was explained in the beginning. Our new sunglasses are beautiful and fit extremely well. Perfect experience with sensational service.

Just left the store. Needed some TLC on an old pair of prescription sunglasses. Jeffrey was manning…read morethe store and could not have been nicer or more helpful. Have bought glasses from the store before and very happy with the quality and service there.

Cleanliness, cost savings and customer service are the three top reasons you should visit this…read moreAmerica's Best location for your eye needs. Cold starts with C too and is always a permanent feeling in this store so bring your sweater or bundle up for warmth. My daughter and I have been patients here for many years. Nearly two years ago, I developed a double eye infection due to excessive irritation from allergies I experienced on a Fall trip to Upstate NY. After my return home, I was reading something on my computer monitor and noticed my vision was distorted in one eye. Alarmed and borderline paranoid - I was clearly going blind... I called for an appointment and I was able to get in rather quickly. Dr. B treated me and she was lovely, knowledgeable and patient. Her calm demeanor was most helpful because I was a nervous wreck. Additionally, her expertise was invaluable. I saw her throughout the following few weeks and she was a gem! Until this point in time, I had been accustomed to wearing contact lenses since middle school. I hadn't owned a pair of glasses since the 6th grade. Imagine my horror when I had to transition into glasses because the long term use of contacts wasn't conducive to my allergies nor the worsened condition of my eyesight post infection. She was compassionate and sensitive to my needs and it really made a huge difference during this ordeal. Fast forward to me transitioning into glasses, the gentleman who fitted and assisted me with pick-up was both friendly and helpful. The glasses didn't go well for me because I'm a runner and felt like I was running in a fishbowl when I ventured out. In the end, I opted for LASIK surgery as I was fortunate enough to be a candidate. Although I'm no longer wearing contacts nor glasses, I still visit for my annual exam and my daughter is still a regular patient. America's Best offers great customer service and is extremely affordable. More important, I couldn't imagine seeing anyone other than Dr. B (I can't recall her last name but I'm almost certain it starts with a B and she knows who she is) after having such a positive experience during one of the worst health ordeals I've experienced. Disclaimer: I know people go through much worse so I'm truly blessed. Be sure to join the eye club and take advantage of the 3 years of exams for what I believe is a $99 fee. The club also provides healthy discounts on contacts, glasses and accessories such as cases. Finally, one can create a profile and schedule appointments for the entire family online. If you reside on the South end of the County, I've visited the Boynton Beach location prior to WPB's existence and was pleased with my time there as a patient.

I've been getting my eyeglasses and contacts testing here for years. For $129 I get 3yrs worth of…read moretest. The package comes with a discount too on glasses snd lenses. Ive also had 2 eye injuries this year and I was able to to them on a Saturday and see the dr for a reasonable fee. I was able to get the script for the meds too.

Character...Longtime users of custom glasses possess an educated appreciation of how difficult it…read moreis to get proper fitting of complex and expensive lenses. I have been a customer here for many years due mainly to the excellent, professional service from the employee, who handled all lens work.. The business had always been owned by the optometrist. That is no longer the case as it has been bought by a chain. I asked when my longtime craftsman would be coming in. I learned he was no longer there. Work done in-house is no longer possible there. I asked where he worked now and then the lies started. These lies were unnecessary and a clear sign of poor character and fear of fair competition, based on quality and price point.....

Fantastic! Efficient and well run! Easy to schedule appointments and convenient. Excellent…read moreProfessional Dr does exam.

I visited this office in April. I needed to replace my glasses this month because they had…read morescratched. First, I was no longer on their computer. They used my prescription. I received the glasses, but they are not transition lenses.

The doctor I can say is amazing but the office staff not so much. I went in back February 28…read moreneeding glasses as soon as possible they told me it would be two weeks. No way to rush went in today almost a whole month later and they said it's 14 business days when they looked it up, they never ordered it. They never marked my payment as paid, so now I have to wait for them to process everything as I was getting my prescription they use the wrong insurance. Then the lady argued with me back-and-forth over everything I don't feel like she should have to argue with people when they made a mistake would never go here again. I'm off later in $312 later I'm still without glasses.

I was referred by my friend because they have high quality frames and stand by their product. I…read morewas given several choices and got exactly what I wanted! The service was fantastic!

good service. quality eyeglasses. prices are extremely high…read more i paid $ 150 for regular lenses at another eyeglass store in palm beach, down the street on worth. i was quoted a price of $600!