I usually never have an issue with this place, but today was a whole different experience. The…read moreladies at the front desk were friendly and helpful as always, but it seemed like the guys in the back were really off their game. I ordered 21 five-gallon buckets of hydraulic fluid at the front desk and was told to head to the back for pickup. After waiting 45 minutes, I went inside to check on the delay, only to wait another 25 minutes in the back--and then was handed the completely wrong item. I totally understand that things can get hectic and mistakes happen, but when you're spending nearly $1,000 on just one type of product, you'd expect the process to be smoother. If you're planning to purchase a large quantity of anything here, I highly recommend calling ahead--maybe even twice--to confirm two things: that they have the right item and that it'll be ready when you arrive instead of doing it in person like I did... Had to come back to edit this AFTER we left. Proceeded to wait 20 extra minutes just to receive the right ones for them to "wrap them up properly".. HA THEY DID NOT. Not even close. We didn't even pull on the road before they all but 6 decided to fall over and break open. I hate to say it but I will absolutely not be buying anything from here again

Exciting place to visit and have fun.Services are great .Affordable and plenty in stock .read more

Purchased a dryer to be delivered on Aug 2nd. It was not delivered. Rescheduled to be delivered…read moreon Aug 9th. It will not be delivered. Rescheduled for Aug 11 with the request that I contact them the day before to ensure it's been updated. Seriously. Worst experience ever. If you expect an appliance to be delivered in a reasonable time do NOT purchase from this store.

The first timenI have ever used home depot and if I can help it this will be the last. Ordered a…read moreshower for my mother who is a cancer pt and had to load myself pretty much heaven forbid I ask the young guy for any help. Then to only get home to not having all my boxes!!!! So had to drive and hour back (its an hour each way to get.to this store) Got the rest of my boxes and no help loading then I requested to speak to manager and apparently that is also a task to do. So here we are with bad reciews!!! Honestly if I didn't need the shower I would send it back for full refund!!!!!

I like bargains! Ollie's Bargain Outlet has a wide selection of cookware, house, pet, books, toys,…read moreand accessories at a very good price. Just be mindful when purchasing candy or food at a bargain price. Your stomach may or may not agree with your purchase like my stomach did. Staff is working hard to stock and put away pallets. When they are available, they are helping and friendly.

This is probably one of my favorite Ollie's!…read more The building itself is pretty old, and the store looks pretty bad and cluttered... very messy. But! It's Ollie's, a discount retail store that prides itself in a crazy assortment of stuff (some good, some junk) for really good prices.. and for that they do succeed. I'd rather come into one of these places and get amazing deals if it means they have to cut corners in other areas of running a retail store. I mean some discount retail places are so spic and span that the prices for their merchandise isn't much different than a big box retailer, and sometimes it'll even be MORE expensive. Not at Ollie's. Matter of fact, of all my experiences or Ollie's in 3 different states, their prices have been consistently cheaper. This particular one in Bristol is packed with stuff. And I mean lots and lots of stuff. Wished they were closer to me.

We have purchased well over $7000k of furniture from this store over the past few years. Recently…read morepurchased a sofa/recliner. Upon inquiring about the warranty for the sofa we were told that if anything was wrong that he would ensure that the issue was taken care of and if it could not be corrected he would trade out for a new sofa. After having the sofa for only a couple of months it started breaking down. When we contacted the store manager about this issue we were once again "ASSURED" that he would rectify the issue and if the issue could not be fixed, he would offer a new replacement sofa. This did not happen. While the store manager did try to fix what he thought was the issue it did not work. And now the store manager is not standing behind his words/promise to us. We were told it's up to his regional manager. So bottom line is that his "Promise"/"ASSURANCE" was nothing but puffing (blowing smoke to make a sale). This store is NO LONGER our go to store for furniture. If you tell a customer (or anyone) that you will stand behind the item sold, then honor your words. This is definitely bad customer service and leaves no room for recommendations to others to shop at this store!!

In my honest opinion Dave, the manager is RACIST and BIAST! I worked there for a few and was asked…read moreto do things that others didn't! Tanner the owner now never even said hi or bye to me. But spoke to all the others with flair. The building is old, cold and full of leaks because they refuse to put money into a 50 year old building. There are far better furniture stores with a modern selection, price and building!

Excellent Service and Exceptional Quality. I walked in looking for a bedroom suite. I received no…read morepressure from the salesman, which is very nice. However, if had I had any questions he gladly answered them. I truly wasn't expecting to find or buy anything but I was pleasantly surprised. He gave me a deal to good to pass up. Within 4 weeks it was arriving at my house. Even the delivery experience was great. Very nice gentleman with manners and took excellent care of my furniture and placement. I will purchase again from them.

Would give 0 stars if I could! My husband and I purchased a…read moremattress, and it took two weeks just to get a call to schedule delivery. Once it was finally scheduled, we were given a 3-hour delivery window. As that window ended, I received a call from a woman letting me know the drivers were running about 15 minutes behind -- no problem. But 20 minutes later, I had to call back for an update, and was told they were still finishing their previous job and I'd get a text once they were on the way. After waiting over 3 1/2 hours, I finally got a text saying they were 7 minutes away. Twenty minutes later, I got a call from the most unprofessional man I've ever spoken to. He never introduced himself, was difficult to understand, and claimed they couldn't reach us because of a "tunnel" -- which doesn't even exist anywhere near our home. At this point, we had been waiting over 4 hours. I had to call him back to ask if they were still coming, only to be rudely told no. So now, we were left with no mattress, half a day wasted, and zero accountability. When I called customer service, I was redirected to the store itself, where the employee made it clear he didn't care and said he had "four customers in front of him" but would call dispatch later. He never called back. My husband finally called to cancel the order after an hour of hearing nothing, and was told a manager would reach out the next business day. That still hasn't happened. This company has been completely unprofessional from start to finish. We will never shop here again and will make sure others know to avoid this nightmare of an experience.