This gem of an eyeglass store has been around for almost 30 years. The owner, has been in the…read morebusiness for much longer, and is the finest at what she does. Gone are the professionals who can do adjustment's, or repairs. I have never seen a better selection of frames at all price points. Please do yourself a favor, and check them out for your next pair of show stopping glasses.......not a day goes by when I'm out and about, that someone doesn't comment on my glasses.. if I could give more stars, I would.

I have been filling my prescriptions and buying my frames for years at Eye wear at…read more......... I had an accident with my glasses. I can not see without them. I went to EAV for help. Mike looked at the frame, took it in the back, and after a few minutes declared them totaled. The good news was, EAV has such a wonderful selection of frames ranging from Budget to Designer Mike was able to find a frame that matched my lenses as well as my budget. I was on way in less than an hour. The bonus was my wife liked the new frames better than the ones she had originally chosen.

I found this place on my vision providers website. I'd never seen this place, but I am very…read morefamiliar with the area. Scheduling an appointment online was easy and they followed up with a confirmation call and text. The staff was extremely nice and I actually enjoyed that the practice had some updated equipment that I hadn't seen. I was so happy to pay an extra $39 to have a picture taken of my eye, rather than having that puff of air blown in my eye. While there wasn't a huge selection of frames, they had some very nice options.

I promised myself a few years ago that I would never walk in Eyetique ever again because of poor…read moreservice that I had experienced there. But a few weeks ago while looking through the window a kind woman, called out to me and welcomed me to Eyetique. I later learned that her name was Michelle and after talking with her about just the frames I had been admiring, I was ready to give them another try. Just last week my glasses arrived. Michelle called me directly and gave me the hours of the store and the times in which worked best to come in. I went to the store last Thursday. Michelle had already polished my glasses. She set me down to ensure that everything was the right fit and invited me back to have the glasses tuned up as they get more comfortable on my face. I love Eyetiques selection, but the only reason why I drove from Columbus, Ohio to the Pepperpike suburb was because of Michelle, she is kind, considerate, and a true professional.

Dr. Thatcher and Angela took such great care of me! The office is very nice and they have a great…read moreselection of frames. I would recommend them to anyone! My eye exam was easy and pain free. Thank you!

The best optometrist in the city! I am absolutely blown away by their kindness and professionalism…read more Both Dr. Thatcher and Angela were incredibly wonderful in taking care of my acute concern today, and they made me feel welcome and comfortable. I'm so grateful for their help. If you have any eye concerns, simply want a checkup and prescription update, or want some fashionable new glasses, this is the place to go!

What must have been a really faulty prescription to begin with, provided by an itinerant optician,…read morehas turned into a major dilemma for me. I have gone back three times now in the last year and each time it is "obviously my fault":. The first time I went back, I was wearing them wrong down on my nose. The second time I went back, I was wearing them with faulty posture. The third time I went back I was given a new eye exam and told that I needed prism readers. The third time cost $105 for the exam. I am the guy who is wearing the glasses and I know what the problem is with this prescription. It's simply faulty and has been from the get-go. So much for carriage trade opticians. I'm definitely going back to the Cleveland Clinic for my eye exam.

Have been getting glasses here on and off for over 20 years but the decline in service has been…read moreterrible and will not be going back. You would think that if you're spending $1,000 on a single pair of glasses, they would take some time with you. But we really got the bums rushed out the door even though there was not a single other customer in the place.

Dr. Steven Gordon .... excellent 'bedside manner" when diagnosing a problem, and making the call…read morefor an immediate referral. Handled so well Thanks. Robert was extremely knowledgable in picking the proper size and frames..... tooSk the extra time to be sure sight would be larger and better. And professional in adjusting frames for 'the first time' on the user. Stay away from anyone working there who appears to be new and nervous. Hopefully they have upgraded the rest of the staff to professionals.

I walked into the store with hopes of getting an eye exam and glasses and wasn't greeted at all…read more Walked around and looked at every wall of glasses and noticed three or four workers in the store after viewing each wall of glasses. A customer even finished with a rep and still no greeting for me. I walked out and will never return... Horrible customer service the fact that I couldn't even be greeted is insane. I'll book an appointment somewhere else! SMH

I was sent to Cleveland Eye Clinic for cataract removal surgery. The initial consultation went…read morewell as I went through the testing and meet Dr. Pierre. Say the word surgery to me and I'm terrified. I went in this morning for the first eye and I tried to remind myself I was suppose to be freaking out but everyone made this experience extremely pleasant that I was completely relaxed. I only remember seeing the very bright light over the operating table and Dr. Pierre saying he was going to start surgery, then I was done. I'm often too picky about a medical doctor and team but this was absolutely FIVE STARS.

Poor quality services. I have needed to educate several of the financial people who handle billing…read moreon how to do their jobs and they still refused to call my insurance to get payment. I needed to continue calling them to do so. Also, my prescription for Eyewear was 300.00 with my insurance and I still can't use the glasses for some reason. They suggested I complete another eye exam and to charge my insurance for completing it.

Excellent service from knowledgeable staff. They took their time and helped me find my perfect pair…read moreof frames. The lenses were spot on. They even found me discounts I didn't know I had. Couldn't be happier!

They are a very dedicated team. Professional and friendly service. They worked hard to find the…read moreframes that worked for me. They worked together and I didn't find any time that I was just left waiting for service. My glasses are done right every time and adjusted perfectly. I won't go anywhere else. I have had some bad experiences elsewhere. So glad I found them.

This is the best vision care I've ever had. Dr. Lander and all of the staff at Hillcrest Family…read moreVision are the kindest and most helpful I've ever worked with. I also get a ton of compliments on the glasses I've gotten there. I'd recommend them to anyone and everyone with eyes

I was so pleased with the quality of service at Hillcrest Family Vision. My face is not easy to…read morefit, and they did an excellent job. They also helped me pick out a pair of glasses that I'm not so sure I would have picked by myself, and every week someone gives me a compliment about my glasses. They really are great looking! And the staff there is so nice and patient. And they greet me when I come in. And Dr. Lander is efficient, thorough and really cares about her patients. I can't say enough nice things about her expertise and help with my changes in vision. I always feel like I'm in good hands when I go there.