Thank you Les Schwab , I have always loved their customer service even when they are extremely busy I am greeted with a friendly smile. Yesterday I had a horrible day two flat tires etc., it was Memorial Day so they were closed. However, Tuesday May 26 first thing this morning they took excellent care of my vehicle needs , so glad I had warranty too. I respected how they call and update you as they are inspecting the car. Thank you P.S. I believe my car is driving even better now. I feel good about it!! read more

Had a 1030a appointment. They told me an hour and a half. Went back about an hour later and they hadn't even started on the oil change. So frustrating. Why take appointments if you not really going to honor them. read more

Went here today because my tire sensors were lighting up on the car. They were welcoming, professional and gracious. Even though they were busy and serving other customers they saw me and checked all 4 tires and adjusted them. It was excellent to stop by. Will go here again! read more

Beautiful morning, had schedule my tire rotation for this morning. I had some extra time on my hands so I came in early and they were able to take me in which was great and I was in and out within 20 minutes. It was one of the best investments I ever made by buying my tires here they are so fast. My tires are doing great and complementary rotating and keeping the air in there. Their customer service is great. Literally it was like the best thing ever and they were so nice I love going to Les Schwab. read more

I feel I need to review again. This place never fails. I get my tires checked for air on a regular basis here. They always greet me and cheerfully fill my tires up. The nicest people ever. Today I took my car in for low pressure. They duscovered a nail and repaired it NO CHARGE. What the...? They are always si nice here and there is such a great vibe. When I'm ready for tires this is my place!!! I get my oil done here and check ups. They are very very honest! read more

Went here for brakes and was charged for all four brakes replaced yet back brakes went out less than 10,000 miles after they did the work? Every set of brakes in every vehicle I have ever driven over 50 years have never lasted me less than 80,0000 miles. You charged me for a full brake job and only did the front. Last time I went in for a tire rotation, I heard them tell three customers in a row that they needed new control arms. This place is scamming customers. Do better. read more

I had a very frustrating experience at Les Schwab. Ricardo, the assistant manager, stated next time we take the car for a free pre-safety check he would charge us. We had also made a change to our demographic information He also confirmed our email with us, then later changed it, apparently to prevent us from leaving a review. Also the invoice print out Ricardo did not give it to us a different employee did however,we never got the review email so we contacted a different location, When we contacted another location, we found the email had been changed. I called the corporate office for help, and the person I spoke with was rude, unprofessional, and refused to give their name. He seemed to Dismiss me while i explained the situation. He hung up on me when i told him he was unprofessional. If corporate behaves this way, it's no wonder some employees treat customers poorly. Very disappointing experience. read more

Les Schwab Tire Center - That's the corporate call what a joke - Tires Near Me - Clovis, California

I was in need of getting a screw removed from my passenger front tire and thought of giving Les Schwab a try, so I walked and and asked about the repair and the person at the service counter said it would be two hours before they could fix it, and set me up with a text service for that time which was cool. So I left and did some shopping at BevMo before returning home. I was in the process of baking some sourdough bread and the 2 hour wait worked well with my schedule, however I didn't receive a text from them until 3-1/2 hours later which wouldn't of worked...oh well, maybe next time read more

This is my second time here and both times the service has been extremely helpful and a very easy process. My tire light had been on for about three days and after refilling the air in my back passenger tire repeatedly and the light not turning off, I figured it was time to come in. I dropped it off right when they opened and told them what I thought the issue might be. They said it would be about two hours to wrap up the job. There were already 8 cars in front me, so the timing didn't feel that off. I went home to work, while the car was serviced, and at almost exactly the two hour mark I got a text that my car was ready. Turns out, I had two small nails in my tire and that it was patchable puncture. So no charge! They added air to my other tires and balanced them. Now my car is running smooth again. read more

I have been bringing my trucks here for years and it pains me to say I will no longer bring any vehicles here. I noticed my dipstick was half way out on a road trip and today I brought my truck in for an oil change and let them know about the issue. When I picked up my truck the dipstick was half way out again. Not the quality of service I expect from Les Schwab read more

Took my car in for a slow leak on one of the tires after visiting American Tire Depot who told me the tire could not be repaired and that I needed 4 new tires because mine were at 2/32nd.tread. They measured the tread at 6/32nd and said the slow leak was a simple fix at no charge. LOVE THE HONESTY AND GOOD WORK Thank you, you have my future business. read more

For a rotate and balance, the final torque on the lug nuts is important, however they did not use a torque wrench for the final tightening as they have in the past. They just ran the nuts on with the impact wrench. While some impact wrenches can be calibrated, it's not always a sure thing and it's easy for the wrench to be set wrong. I checked the lug nut torque at home as over-torqued nuts and studs are over-stressed and can break (one did when they were trying to get it off). One side of the car was OK but the other side was way over-torqued to the point where it took most of my strength with an 18-inch breaker bar to get the nuts loose. In the future I will insist that a torque wrench be used for the final tightening. read more

This company scams people. We paid over $1,500 last year to get all new tires on my car with a warranty that covers any tire repairs up to 80K miles. Currently at 77K, on our way home from Mammoth Lakes we got a flat in Delano. Over an hour from home. We changed the tire and went yesterday to repair it using our warranty. My husband took it in and they gave him a hard time about the warranty. I had to call in to speak to a "Manager" who did not have an ounce of sympathy and who just blamed my husband. The fact that I had to call in to clear things up and ensure it was handled right while I am at work was appalling and just displayed a lack of integrity this company has and its employees. I am very disappointed in the lack of service and hospitality they showed my husband and I. We will never come back and the "manager" I spoke to should understand the importance in how he treats people and how it directly effects returning customers. read more

On Sunday, I noticed that air pressure of the right rear tire was low around 22 while it should be around 32. Then I found a nail on the tire. I immediately make an appointment at Les Schwab for the next day at 1:30 pm. Next day, Monday morning, I dropped off my car and went to work. Before 10 am, they called me and fixed the tire. After work, I picked it up and they said it was an easy fix and didn't charge me anything. It was free. Next time, if something happens, I would go to Les Schwab to fix the problem or maybe in the future I would buy new tires from Les Schwab. I don't know if this is a company's strategy but I have to say it's working. Fix tiny thing for free, then get bigger things later. Good strategy! read more

Came in to get my flat tire replaced. I scheduled an appointment but decided to try my luck as a walk in. I was immediately greeted and my vehicle was taken in. I also needed to get to a drs apt that my daughter had and they offered the shuttle service which was great. Overall, I had a great experience. Highly recommend to anyone needing to get their vehicle serviced. read more

This happened about a year ago. My husband brought my car in for an air check because we noticed a leak in my tire. The manager Brad said it was a unpatchable leak so i would have to buy an entire new tire. I had just boughten new tires a month or two before this, and i just drive my car to pick up my daughter from school and to work and back. Tires were still perfectly fine. He tried to get me to buy an entire new set of tires because they were "below the wear bar" but they were definitely not. A worker named jayson came to assist me because Brad went back to the front since i requested the tire technician. He was extremely nice and told me that my tire was patchable and he did it for me. Brad was just extremely rude and tried to lie to me to get me to spend money. I will not be coming back to any les schwab locations until that store gets a new manager. A lot of my family members will not go to that store either because of the attitude and dishonesty Brad shows to paying customers. Highly disappointed. Get a better manager les schwab. read more

They took care of me quick and respectfully. Gaves me the noties on what i need to be cautious about and so on. read more

Les Schwab Tire Center - They took care of me quick and respectfully. Gave me the noties on what should be checked or replaced soon and I appreciate it. - Tires Near Me - Clovis, California

I've always had great service from Les Schwab when it was family owned but now it has been sold to a hedge fund and my last visit was not quite satisfactory. I came in for a rotation and balance and I have learned to always watch when work is done. I noticed that the tech was putting the wheels back on without balancing the tires. I asked if he was going to balance them and he said he was told not to. Huh? It's on the work order: rotate and balance. Why would you rotate and not balance? I also noticed that the tech did not check the air pressure -- a basic check that should have been done. Cutting corners and skipping the ordered work is not OK. read more

Came In at 9 for flat tire and left almost at 11 without getting any service done. I just wasted my time here with 2 year old. Try to avoid this place. read more

Les Schwab Tire Center - Tires Near Me - Clovis, California

Well my tire was flat again ( Les Schwab fixed the flat the first time at no charge ) . I made the appointment on the App that was easy to use . The staff was nice and professional. read more

Les Schwab Tire Center - Getting my flat tire changed out . - Tires Near Me - Clovis, California

My car gave me an alert about low tire pressure, and I was concerned there might be a small leak because it only seemed to affect one tire. When I was looking up auto shops, a coworker recommended Les Schwab. I had never heard of it before, but people seemed to say good things about this location. I made an appointment for Friday at 2pm because it was the soonest available. I stopped by Thursday afternoon around 5:15 just to see if they could squeeze me in at a more convenient time, knowing they close at 6pm. The guy in the front was friendly and said there were 2 cars ahead of me, but they'd be happy to take care of it. They didn't seem like they were in a rush to leave. They inspected my brakes, tires, and everything. They ultimately did not find a leak, but I said I was still concerned because this has happened before where it was just very small. He could tell I was worried. He said to just keep an eye on the pressures and if one tire started going down again, I could bring it back and they'd check it out for free. I was done before 6:30 and on my way home. Overall it was a pretty smooth process and I'm glad I found this place. read more

visited this location to get a flat repaired... sammy was super friendly and efficient... they were busy and gave me the option receive a 20 minute heads up text for service... i was able to grab lunch and run errands then return when it was my spot in the queue clean and comfortable waiting area muro was quick and complete with the repair and no charge for the amazing service will definitely remember them when i need additional service or repair read more

Very friendly, help me out with a problem I've been having for a week now. One of the best tire shops I've ever been too. Shout you guys

employees not taking responsibility for work not done correctly. employees rude and non caring

Just wanted to give a shoutout to Les Schwab tires for patching my flat on my jeep . 2nd time I've been there . Great service every time I go there . Thank you again . Clean store , and snacks were provided . read more

I found a flat tyre on my car today and sweated in the hot Sun while I fitted the temporary 'Donut' tyre. I washed up, changed my shirt and looked up the number of my regular service shop, only to find that they went out of business some time ago. Well, this branch of Les Schwab's looked good (according to the remarks of fellow Yelpers) so my girlfriend and I headed here to get the deflated tyre fixed and the others rotated. The staff are super friendly and David (who handled our needs) was efficient and such an obviously good guy that we felt instantly safe in his hands. Though every bay in their repair unit was occupied when we arrived, LS got the punctured tyre fixed and the others switched around in a very swift time. Imagine my surprise when David refused any payment for their work and sent us away with a complimentary repair/rotation! No doubt about it - this is my new regular tyre stop from now on. 12/14/19: Dropped in as their first customer of the day to get 4 new tyres. I explained that I needed to be at work very soon & Andy & his colleagues got the job done fast & efficiently. I had a nice cup of free coffee during the short time I had to wait too. read more

I usually go to a competitor but I decided to go Les Schwab for one of my vehicles as I found that they were cheaper at that time. Staff at this location are very nice and listen. Turnaround times, with an appointment, are faster than usual. When I got new tires, prob 30 mins max wait. Rotation with appt, 15 mins or so. Walk ins are always welcomed but making an appointment over the phone or online will probably streamline the wait times. read more

Always a good experience with Les Schwab. They always go out of their way to help. My go to tire store in the valley

Helped me out in a pinch with a tire repair when I was very stressed. I really appreciate it- they saved my tire.

No, do not come here if you think there is an issue with alignment or tires and they don't fully inspect. I brought my car here about a month ago to check the alignment and was told- after waiting for an hour- that it was a body issue and there's nothing they could do. Well that is fine but the service person I had was not even polite about it and was quite rude to me, like I was just wasting their time. I left and then found out this week that it was in fact a tire/alignment issue and unfortunately for them they DID NOT get my business and they are getting this review. read more

Armando, was extremely friendly and answered all my questions. Excellent Customer Service and I will definitely be back to buy my next 4 tires!! read more

Came here to get my brakes checked they were not sure what was going on completely but they guessed about what could be wrong and told me it would be only $300 to complete including the labor. That nothing was wrong with my break pads or breaks. A week goes by until the appointment I show up and the woman assisting me says that we never confirmed our appointment so she sent the guy home. She said that they could do it but it would be a few hours OK I was willing to wait then she prints out the quotes and there were two separate quotes. One was for $500 and some thing the other was for $700 and some thing that's a lot more than $300 that they quoted us the first time around the person that quoted us wasn't there, of course so there was really nothing I could do other than to get serviced for these things that were not mentioned before or leave, and I chose to leave . I would only go here for an oil change. read more

Les Schwab Tire Center - "Poccible" ...smh - Tires Near Me - Clovis, California

Great service. Great staff. I would've think of going any where else! Jon and his team always take care of their facility and their customers!!! I actually look forward to needing to bring my vehicles in for service! read more

Without any specifics, Les Schwab's Tire Service (Herndon and Fowler) recent service 'did me right' and this is greatly appreciated...I also believe that your involved staff was professional and concerned. This specific location has always been my tire/engine repair and I'll continue as such. Again, much thanks! read more

Came in Tuesday because my tire light came on. Drove up and someone immediately ran out to meet me at my car and asked me what I needed help with. They brought my car in, filled the tires up, and told me to bring my car back in if my tire light were to come back on. My tire light came back later on that day so I took it back in. They ended up finding a metal blade in one of my tires, and patched it back up. Upon checkout, they told me that the service was complimentary, and to just keep them in mind next time something came up such as an alignment or an oil change. Excellent service. Honest people. read more

Got quoted for $550 for a rear brake job. Quote included replacing all parts including drums and cylinders. Took the drums off and they're original. hardly any rust. Being resurfaced as I write this. Watched YouTube, got some tools and parts and doing the job myself. I cannot trust these guys any longer. I'll be closing my account as soon i pay it off. read more

I recently decided to get my alignment checked to see if my alignment was off or if my tires have a radial pull. Dropped off the car at Les Schwab and when I picked it up, I was informed by the tech that the front camber could not be adjusted (Les Schwab did not have the proper tools), but the rear camber, front/rear toe were adjusted since they were noted to be out of spec. The tech further went on to state that the car was still pulling to one side after the visit, which seemed worse than when I brought the car in. I had an alignment completed 700 miles before this visit and the car was tracking straight. I replaced the wheels/tires and noticed an alignment pull after the new wheels/tires so I wanted to verify that the alignment was still in spec, which it should have been since no suspension parts were changed. After this visit, I went to another repair shop where the alignment specs for the rear toe/camber were out of spec. After my third alignment, I noticed that the car was tracking better than my visit to Les Schwab. I highly recommend against visiting this store for alignment checks/adjustments. While the techs are able to complete the work, the alignment specifications are not correct or their alignment machine is improperly calibrated. Furthermore, they do not know if they have the proper tools to align your vehicle until after they charge for the alignment. After communicating my concerns with the manager and the improper alignment, Les Schwab has decided against refunding me for the repair, even though issue was not fixed. Go ahead and read the other reviews - you will see that other customers have experienced the same problem as well. read more

I got my rear brakes and rotors replaced yesterday at this location. It took quite a while (dropped the car off at 10:30am but I didn't end up leaving until 40 minutes after their official closing time), which really isn't a big a deal. The problem I have is that they left the inside of my car absolutely FILTHY. Where the mechanic grabbed the car door to close it is covered in black grease and brake dust, same with the gear shift. The steering wheel cover is the same. Smears of grease on a cloth cover that can't be run through the wash. I'm going to have to get my car detailed to get it removed, which after an expensive brake job isn't exactly what I want to be spending my money on. I wouldn't go here again. read more

Les Schwab Tire Center - Tires Near Me - Clovis, California

The is absolutely the best tire shop that I have ever been to. This trip the staff came running out to my car to check me in. She was great, wish I remembered her name. Tiger service is fast.. I was out in a little less than 40 min for a flat repair and a tire rotation. And this is typical for the other times that I have been here. Just a flat was 30 min, and new tires were less than an hour. And both times the staff were awesome! read more

Over charged me $520.00 for four tires. This week I had a flat rear tire on took my Tesla S and took it to Les Schwab to get the tire repaired. They called me stating that the rear tires needs to be replaced. Salesperson Jorge stated that I need to replace front tires soon as well. Since I have a busy schedule, I decided to change all the four tires on my Tesla to save time. They gave me a quotation of total of $2185.13. As usual, I thought that I am getting a good value and fair price on tires, so I agreed to pay. Mr. Jorge stated that they don't have tires in stock, and they have to order them from warehouse and will arrive next day, and they will call me when tires arrive. Two days passed and no one called me, so I called them to check, on the status of the tires and they stated the tires have arrived and I should leave my vehicle. I later realized the price seen a bit high, so I decided to check the price of tires on line. Les Schwab charging me $ 405.99 for each of the front two tires and $ 494.99 for the each of the two rear tires. When they checked online the actual price of the front tire was $293.08 and $ 346.61 each rear tire. So, Les Schwab charged me $512.16 more than it was available on line at multiple sites. I called and spoke to George, and he said the that he will talk to manager Sammy. After a long hold he came back online and stated Manager Sammy is asking for the the printout of the price of tire to adjust the difference. So, my daughter left them the printout of the price of same tires available on line. When I went to pick up the vehicle the receptionist had no idea about the price difference. S o I talked to the manager SAMMY, and she stated the web site giving me the price is a sham. I was really shocked at her statement since the printout of prices was from the official Walmart Website. She offered me a $100 discount which I refused. Then she offered to charge me another $197.9 service charge to take tires off and replace them with my old tires, which was rather a ridiculous proposal. I have never come across such an uncooperative and irrational store manager in my life. I have decided never to go back to Les Schwab again and Manager SAMMY need training in customer relationship. Call me if you have any questions. read more