Needed my wife's car serviced and was looking for a small shop close to home. Decided to give Gateway a shot and was very pleased with the service and staff. I got a full report of the vehicle inspection with pictures sent to my phone which I was unaware of until I got it. This puts the narrative of "adding unnecessary work" to bed. I was able to verify the discussion I had with Greg regarding maintenance needs that we had not previously discussed. The pricing was honest and fair which is what I expect, the quality of work was great. The friendliness of all the staff is what really stood out. If you're looking for a private equity ownership business, Gateway is not the place for you! This is a business that treats you like a neighbor and that is a big reason why I will bring my vehicles back. read more

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Honest, timely, fair price,, good communication...my new "Go-to" place for my auto repair needs

Upon posting this review, I have taken my vehicles to Gateway Automotive three different times over the last 6 months....most recently last week. Going to any new automotive place, I am always hesitant and skeptical if the business and employees are going to be honest or are they going to try and take me for all my money? I went to them based on good reviews from Yelp. My experience with them has been nothing but fantastic. The front office staff, the mechanics and even the owner, have been nothing but professional, courteous and honest. Upon diagnosing my vehicle, they gave me different options on repairs and did not try to pressure me in either direction but did give advice on what the best fix would be. They performed the work in a timely manner and just as important.. the cost was fair. If you're looking for a honest place that won't try to screw you over then I strongly recommend this business. I will continue to give them my business! read more

Went to Gateway this morning after scheduling an appointment for a brake fluid exchange. Receptionist was very nice on the phone. When I brought my car in, I talked to an employee (not sure if it was the owner) who was also really nice and asked me if I was doing this for routine maintenance. I told him I'd recently gotten a brake fluid exchange done at Midas, but at my last oil change at Oil Changers, I was told the brake fluid was "very low." Thinking perhaps Midas shorted me on the brake fluid, I decided to take it to Gateway for a proper brake fluid change. We went out to my car where he checked the brake fluid, saw it was a little low but not too bad, tested it to make sure it was fresh, and told me he would top it off for free. I thanked him, told him I'd come here for mechanic work from now on, and went on my merry way. Though no service was actually performed, I came away from the experience knowing the people here are friendly and honest, and that's enough for me to come back again next time! read more

Very rude customer service. Called regarding information and thought I could Maybe get serviced with them. They charge 175 Just to look at the car and appointment only. read more

Had my pickup AC serviced at Gateway. The staff there was very helpful, prompt and nice to deal with. Would highly recommend. read more

Horrible experience! Took my car in for a tire alignment. That's it. Nothing more. Nothing less. 6 hrs later...Lacey, the receptionist calls me and tells me that the alignment wasn't done cuz her mechanic and the owner diagnosed the car n needed work. Not once did I get a call for the "diagnostic". They just took it upon themselves to perform it. When my son went to pick up my car, the owner tells him "what did you think the work was going to be for free?!" N tells him that there will be a $80 charge. At this point it isn't about the $80. Is about the fact that you had the car with you for 6 hrs n then proceed to do a service without getting the okay of the owner. Their customer service from the owner, to the receptionist is by far the worst. If you want a shitty experience n you want your time wasted, then this is the place to go read more

Doug the owner is very nice and takes the time to show you what was fixed, he spent a lot of time after hours showing me the work that was done, and he is very thorough in his work. I was so impressed, and I was grateful that he fixed what I thought would cost thousands of dollars, for under $300. Very grateful for the honest work done. I highly recommend Gateway Auto! read more

Very honest and fair automotive repair shop. Took my 2011 Nissan Altima in because the transmission went out. With a car that old, and high mileage, I asked them to do a full inspection on the vehicle. They got back to me within a few hours, texting me the report and also calling to review it. They were also kind enough to give me the weekend to consider the repair, which I really appreciated. I ultimately did not get the repairs done, instead opting to get a new vehicle. At some point through this process, I spoke with Doug, Nathan and Shakira. They all offered very friendly service and detail. Definitely recommend this shop if you're looking for fair and honest service! read more

This company started out great, very honest, but over time my wife and I noticed that the prices for things started going up and we started getting the sense that we were being "taken for a ride" on some of the repairs. I recently had them evaluate my truck for a transmission repair. They quoted me $6800 to install a refurbed transmission. I did some research and found that transmissions go for around $2400-3000. That meant that they were going to charge me approximately $4000 for labor. I found another mechanic who did it for half the price and guaranteed the part for 4 years. This was very disappointing because I now can never trust them again and I will definitely never be coming back to them. read more

Great service, very accommodating, fix what we asked and provided more info on what needed to be done. Will be coming back.

Great location, easy in and out. Quality of work - fantastic. My car runs way better now. Communication - spot on. I was kept updated on the status of my car. Staff - rock solid. Very friendly, greeted upon arrival, bill was reviewed and questions answered, pricing was better than originally feared. Thank you! read more

I had extensive repair work performed on my vehicle, it was done in a timely manner. Later when there might be a problem the immediately took back in and promptly found and fixed the problems. No charge no issues I highly recommend them they stand behind the work with a two year warranty. read more

We got our engine lifters done. Very professional and great service. Highly recommend this shop.

i've taken my car here a few times and they've always been so so kind + the great work they've done on my car. thank u gateway!! :)

I would give Gateway 10 stars if I could. I had been having battery problems and didn't know where to go for an auto repair shop. I called Gateway and Doug answered and went above and beyond the call of duty to help. Thank you Doug for squeezing me in to your busy schedule to help me with my battery issues last minute. I can't thank you enough for helping me and my daughter out. You guys are the best! read more

I had a really good experience working with this repair shop. The staff were friendly, they all seemed knowledgeable and did a really good job at explaining things clearly and respectfully. They communicated updates every step of the way while getting my car repaired. I would definitely return in the future and recommend to anyone needing a good, fair, fast, reliable repair shop. They know what they're doing and run a good business. read more

Excellent service and fair price for services. Very knowledgeable, professional technicians .

Doug is truly an honest mechanic, one of the few in the Central Valley. I needed the valve body in my Subarus transmission replaced and not only did I get a good deal, but the work was done 3 days sooner than the time I was quoted. At this point it wouldn't make sense for me to have anyone else work on my car. Thank you Doug and thank you Gateway Automotive! read more

Doug and his team are always friendly and willing to answer questions. They are thorough with their inspections and don't suggest/recommend unnecessary services. read more

Very honest and fair quotes. So far I'm happy with my repair and the kindness and courtesy given. I would recommend this business.

One of the most honest auto repair shops around! Nathan and his mechanics are top notch in my book. I've been taking my vehicles to them for years. They are always reliable and perform quality work at reasonable prices! read more

Rear door actuator assemblies replaced. No more clicking door locks. Thanks Doug and Nathan!! read more

Gateway Automotive Repair - Auto Repair Near Me - Clovis, California

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Gateway Automotive fixed my air conditioning and did my front brakes which was unanticipated in a very quick timeframe. They are very friendly and accommodating to customers. Great prices too and excellent work! They truly stand behind their work and if something goes a bit wrong they correct it immediately. Honest and fair pricing read more

Honest, trustworthy and knowledgeable car repair. We've gone here for over 25 years and the original owners were great and the current owner Doug is wonderful also. He recently covered an $1100 repair because it *may* have been due to some minor work they did a couple of years ago that *could* have contributed to the issue. We didn't expect or even inquire about this as a possibility, Doug just said he felt it was the right thing to do. Refreshing!! I wouldn't hesitate to recommend Gateway to anyone. read more

Don't bring your vehicle here. We had a horrible experience with them. They were very kind and friendly, but a couple things went wrong that makes this a place I will never go back to and won't recommend. 1. We went in for an oil and coolant leak. Upon doing an inspection, they found a few other things wrong with the vehicle. We agreed on them completing the work for all that was necessary. However, upon looking at the final invoice, noticed that there were several double charges. There were also parts on the invoice that were significantly marked up in price after we did more research. We brought this up with the manager, and they agreed these were errors and refunded us around $300 for their errors on the bill. But this also made me think.....what else did they add into the bill that I didn't catch? 2. When we picked up the vehicle, we noticed it had the wrong color coolant. The coolant should always match to the color that the manual recommends. However, it seems they decided to use a different color coolant. When we brought this up with them, they also agreed to correct the error. I'm glad they were kind and friendly about the change, but this also made me think....what else was done in error that we didn't catch when it came to the repairs? Overall, they seem to be very kind people, but after the errors on the bill and error in coolant, I wouldn't bring my vehicle back to them. read more

Doug and his crew always do a great job in getting my car in and out as soon as possible. This time we needed fix a leaking timing cover, a large job that requires removing the engine from the car. They did a great job. read more

They got me in the same day I called in and replaced my head light. I was in and out quick and all ready to head down the road safely.

The customer service that Doug and Nathan provide is spectacular. Very honest and upfront with pricing and work to be completed. Would highly recommend this business to all needed honest customer service. read more

Friendly, caring, fast, and reliable work. I only take my car to Gateway for repairs.

Doug and his crew are efficient and quick. They know how to diagnose the problem, fix it and get it back quickly. We appreciate the efficiency. read more

I really wanted to come to this spot due to stellar reviews that I've read so Gateway was my first option to get in contact with to get a quote or idea about how much it'll cost to get my car fixed. Due to my baby not allowing me to drive around and stop at every shop to get a quote or to see what's wrong with it I decided to call around my first call attempt was at 10:04am Kenny answered put me on hold to get "the guy" that would be able to help me was on hold for 14 minutes, hung up waited a bit then called back again at 10:59am spoke to Kenny again told him make mode of my vehicle and what was wrong then again he said "let me get the guy that can help you" was on hold again for 40 Minutes! Not once did anyone get on the line and say that they were busy or can we give you a call back nothing, so I guess I'll continue to look. read more

Gateway Automotive Repair - Just so y'all know I wasn't over exaggerating about being on hold - Auto Repair Near Me - Clovis, California

Great service, it's hard to find a shop you can trust. You can absolutely trust Gateway Automotive.

Honest and hard working staff! Very thorough with their inspections and they are great communicators with respect to making sure I understand the scope of work. Never any surprises with this company. I highly recommend this shop. read more

I dropped my car off here Monday morning for a check engine light and coolant leak from the radiator. I was told by Nathan that he would try to look at it Monday but if not for sure on Tuesday morning. I called to check on my vehicle Monday afternoon but Nathan told me he had not had time to run the diagnostic, but he would be able to do it Tuesday morning for sure. He mentioned needing to take some parts off the car to see where the leak was coming from. I called Tuesday at noon and they had not gotten to my vehicle yet. I called again at 1 and was told that the tech had been looking at it for 45 minutes but they could fix the coolant issue but I would need to take it to another repair shop to do the engine diagnostic. Why not tell me this before I signed a contract for a check engine diagnostic and coolant leak? I called back at 2:15 to find that I was still in the same position but Nathan claimed they had not taken any parts off the vehicle. Here I am with two wasted days and a car that is probably further damaged because I believe they removed things and caused further damage as opposed to simply telling me they were not equipped to fix this type of foreign car. Here I am at a loss of two days and needing to take my vehicle elsewhere. I will provide a follow up review once the new repair shop fixes my vehicle. As opposed to admitting fault, the owner further fabricates his story in a response, indicating I did not mention the Check engine issue when it's clearly on this write up. And when I picked up my vehicle, I still had to pay the 160 diagnostic fee in addition to them having a technician top the coolant because of the leak. The technician himself didn't even know that BMW requires a double click to open the hood. Do not accept vehicles you are not equipped to repair. I went to you previously for my brakes and my oil change and the check engine light was an issue then and you told me to bring it back and you'd work on it. You didn't even bother removing the old repair markup. read more

I took my moms car in for an oil change and apparently the oil cap wasn't secure The oil leaked out and the motor was eventually ruined Shortly after the company was aware of this incident, they contacted me immediately. I explained the situation to them and they were very accommodating. The car was repaired and I was not charged thousands of dollars. I appreciate the excellent customer service and I'm happy with their work read more

Great experience start to finish, Doug is the most professional, knowledgeable, and trustworthy mechanic that I have ever met. My clutch went out on me and Gateway Automotive gave me the best quote out of the 8 shops I called in the Fresno & Clovis area. We will definitely be returning for future repairs. Thank you once again Doug & Gateway Automotive. read more

Doug and Nathan work very hard and as fast as possible to get stuff fixed. Will never say they are too busy to help

The entire team was great to work with! Came in with a sound I wasn't sure about and of course the sound never happened for them. They showed me another issue I had that I had no clue about. It was great to have a mechanic actually show you the issue instead of just calling you and telling you what needs to get done. Definitely telling everybody about them and will be coming back. read more

This is an amazing honest automotive repair garage. Nathan and everyone are honest and reliable. Thank you. We will continue to come to Gateway for all of our auto needs read more