I've been here before and they've done great. I took my suburu in because there was coolant all…read moreover the hood and it overheated. They charged the diagnostic and said the car was fine and there was nothing wrong with it. 2 days later the head gasket blew. I'm not a mechanic but the coolant was pretty visible and the smell was distinct. Just frustrating because I even asked them if it could be the head gasket due to previous problems.

my mechanic does an excellent job. needed to leave our car as my son lives in idaho and us in…read moreoregon and needed 180 mile round trip to pick it up we have used this business several times when in need badly ,theyare always helpful and fast. you can't go wrong with this business. thanks

About a month ago I bought an old Forrest Service pickup truck -- site unseen and 400 miles or so…read moreaway in Central Idaho (I live in Portland, Oregon). I figured the easiest (reasonably affordable) way to get the (very large) truck home would be to find a good auto service/repair shop nearby, have them get it roadworthy, then drive it home. Lewiston seemed to be the closest town of size to have some choices for repair shops, and seeing review on an online map (that starts with a G and almost rhymes with Bugle) the several reviews for Luper Automotive were all positive. Note: I usually go to Yelp! for reviews, but there were only two at the time). I gave Luper Auto a call a week before heading to get the truck and talked to Dawn -- a service manager -- who welcomed the business, and was very helpful throughout this adventure. After dealing with the logistics of getting the truck to Luper Auto, I returned home and left the truck with them for a couple of weeks, and although our business was conducted remotely -- phone calls, voicemails and emails -- I always felt that Dawn was by my side. They recommended a few minor and one somewhat major repair to make it roadworthy -- all at reasonably priced parts & labor -- and helped facilitate getting some odd-sized tires installed and a last minute add-on that I requested when I returned to drive it home. Unforeseeable, and unrelated to their work, the truck broke down the evening I picked it up and was heading back home -- about 30 miles away and after hours. I had it towed back to Luper Automotive -- dreading the thought of needing a new transmission, or at least some major transmission repair. Luper Automotive could easily have suggested those and I would have paid -- but it turned out to be a minor issue. They had a service technician in early the next day, fixed my truck, and I was back on the road (and made it all the way home without issue). All-in-all, it was a great experience to work with the fine people at Luper Automotive. They were straight forward and honest about what I needed (and didn't need) to have done. They did good work, charged fair prices, then went beyond the call of duty to expedite work so I could get back on the road and stick to my travel plans. Woo hoo! My only regret is they are 348 miles from home -- a little too far to make them my regular shop, but if YOU live (or break down) anywhere near Lewiston, I highly recommend bringing your auto/truck service, maintenance and/or repair work to them.

Courteous, clean, efficient well run operation. Got me in and out, good with their communication…read moreand seem trustworthy.

From a transmission replacement on a camry to maintaining a 90s jdm nightmare. Alex and the team…read moreare the only ones who will touch the weekend car as they have been the only shop to do anything right on this car. It's worth it to take my vehicles over 35 minutes to alex as I know it'll be done right. You can't put a price on piece of mind when it comes to your vehicle's. Talk to Alex and the team and im sure they can't help with what ever automotive issue your having. Greatful to have found an honest, quality shop with good people.

Would give them a negative review if we could. Went in for a transmission flush. Told we needed a…read moretransmission replacement. Then we were told we needed a new radiator to make the warranty on the transmission good. Went to pick up the vehicle and was told the O2 sensor was bad. Told them we would change it. Guess what? Problem not fixed $7K later. Took it somewhere else. They replaced the plugs. Also found the wires going to O2 sensor were pinched and was cut from installing the transmission. My advise is run, very, very fast in the other direction.

My daughter is a U of I student working for Fish & Game this summer. She lost a tire sidewall…read morecoming down to Lewiston, where the F&G office is. She works in the central mountains with no cell service during the week and was really concerned about getting new tires for her truck with her being gone. So she called dad (me) in a panic. I called Gill's to see if they could get her in quickly and diagnose the problem. They got her in, in about 15 minutes. We needed to get new tires anyway, so we got some on order. It took a day or two to get the specific tires we wanted in as it didn't matter. My daughter would be out of town in a state truck. She was due back on Friday. Thursday afternoon I got a call saying there was a mix up at the warehouse. They sent 4 tires but one was a different size. I started figuring out how to get up there to help my daughter out but Kerry Betts stepped in. He sent a truck from Lewiston all the way down to Boise (5-1/2 hours) to get the right size tire to make sure my daughter had something to drive when she got back in from the field. I a world where it seems like people don't seem to care as much for others as they used to, it was very refreshing to see this. Thanks to the team at Gill's Point S and especially Mr. Kerry Betts for taking care of my kids! When I need new tires for my trucks down here, I'll be driving up from Boise to get them! My daughters have a few more years in Moscow, so we are up there a good bit. You will see us again. Thanks again for all of your efforts! I appreciate you..

Scott at Bruneel Point S in Lewiston takes great care of my 2002 CR-V…read more From oil repairs, heat/cool fan motor and oil changes. They schedule quickly and have a smoke free office.

My initial experience was positive; however, subsequent repairs on two vehicles have introduced new…read morecomplications. I entrusted this establishment with both service appointments. Following these repairs, both vehicles developed additional issues within days, exceeding the scope of the problems present at the time of drop-off. The cost of parts was notably higher compared to those offered by other vendors and local dealerships. Upon discussing these concerns with the Service Manager, I was informed that these issues were coincidental and that the hood of the vehicle receiving a new fuel pump was never opened. Apparently, no further diagnostic review was conducted on either vehicle beyond the initially reported issues. I find it rather unusual that the new radiator dual fans are so loud when they previously operated silently, to which the response was that they were not functioning, hence their prior silence. Therefore, I had one of two fans working and immediately brought it in for repairs. My vehicle never produced such a loud sound, so how can new fans be that loud? Overall, the individual claiming to be the Service Manager exhibited a complete lack of customer service, addressing me in a manner that suggested a lack of understanding on my part. I will not be returning or referring any clients to this establishment.

I trust Jeff 100%! If he says a repair is needed, it is. When he says it can wait, it does. I…read moregood mechanic is priceless! I am thankful to have found one I trust!

I recently took my Duramax Silverado in because the ( service engine soon) light kept coming on…read moreintermittently. Arland checked it out and diagnosed the cause, a injector pressure regulator that wasn't quite up to speed and was triggering the sensors. He made sure he could get the part and had me come in to install it and got it out that afternoon! I've had them do various jobs in the past ( brakes, injector work,and transmission check). I've always been satisfied with their knowledge and the quality of the work and would highly recommend them!

I have been using Shader's for a couple years. They do a wonderful job. I called them when my…read moreengine warning came on, explaining we are camping next week. Arlin got me in at 9am the next morning! He diagnosed the problem found the issue, corrected it and got me on my way within 30 minutes. I will always trust them and take ford diesel truck to them!!

Everytime we have had an issue with our van whether it was an oil change or something else they…read morehave always been professional about it...

Was so pleasantly surprised with their professional and polite service. I finally found a Ford…read moreMechanic I can trust and count on.

Went in yesterday to have my muffler looked at because it sounded like a tractor going down the…read moreroad came out with a car i could not tell if it was running! great service! great price!

Traveling through Lewiston and found my self with an exhaust leak. Called around and was…read morerecommended to Melody by a Toyota Dealership and The other Muffler shop in town that just didn't have capacity to help. James is the new owner of the shop and he's a stand up guy. He made time to look at my issue and fixed the problem in about 20 minutes. The vehicle is a custom built 100 series Landcruiser. He's a car guy so we chatted about my rig and a couple he has Incredible value for the work performed, I can't recommend him enough!

No longer able to reach them. They were so great! Had 2:cars fixed by them…read more Good pricing, on time service and never any problem.

Good prices and got me in and out with quick good satisfied customer service. They did a brake job…read morefor me.

Worst car buying and service experience ever. Had to bring my new car 4 times to finally get it…read morefixed. Was told excuse after excuse. Lie after lie. I regret giving them my hard earned money for my car.

Leased a new car from them. The market is horrible for buyers right now 2022 (chip shortage and…read moreall,) but I left enjoying my sales person a ton! Other than a positive connection with my salesperson, every other aspect left me feeling completely taken advantage of. The current approach is an incredibly short sighted way to do business, I've left thinking, if I'm paying what I'm paying, why shouldn't i move to a luxury brand. I simply cannot see myself choosing to go back to such an experience. I paid thousands over sticker price (a symptom of horrid lease ending times). The dealership has no semblance of the feeling of a place I just paid THOUSANDS of dollars to be in. I can do basic math to know that I paid a premium over the invoice price, I understand getting the vehicle stock in took a lot of work, but I also had to pay addition acquisition fees. I'd much rather go the Tesla way of paying exactly what the website says and not having a complex process of talking with 3 different people, and wires getting crossed along the way. Coffee from a tin (aluminum really) pot and an atmosphere that just puts pressure on you to buy your car and get out of the space.