These guys always treat me with respect and they aren't pushy :) knowledgeable and kind.read more

I will not be going back one start putting new oil in later the person below asked for the oil…read morefilter. In my world I drain oil then take off old filter put on new then add new oil. Then said ok good to go, started engine right away oil light is on and beeping. They said oh just needs reset, after reset still light on and beeping they recheck oil not hardly touching dip stick will try adding more oil. Sorry but somebody needs go back to auto school. Will not be back. Alan Lewis

My family has been loyal to Les Schwab for decades, but our recent experience was incredibly…read moredisappointing. My son was stranded with two flat tires and reached out to this location specifically because they advertise roadside assistance. They initially confirmed they would come to help, but after four hours of waiting, he called back only to be told they had changed their minds and he would have to find a way to get the vehicle to the shop himself. They failed to communicate this change in plans, leaving him stranded for hours when he could have easily arranged for help elsewhere. I am very disappointed with this lack of professionalism and poor communication.

We had a roadside repair on a busy holiday weekend. Les Schwab arrived less than a half hour after…read moreour call, brought a new tire, and had us on our way.

From a transmission replacement on a camry to maintaining a 90s jdm nightmare. Alex and the team…read moreare the only ones who will touch the weekend car as they have been the only shop to do anything right on this car. It's worth it to take my vehicles over 35 minutes to alex as I know it'll be done right. You can't put a price on piece of mind when it comes to your vehicle's. Talk to Alex and the team and im sure they can't help with what ever automotive issue your having. Greatful to have found an honest, quality shop with good people.

Would give them a negative review if we could. Went in for a transmission flush. Told we needed a…read moretransmission replacement. Then we were told we needed a new radiator to make the warranty on the transmission good. Went to pick up the vehicle and was told the O2 sensor was bad. Told them we would change it. Guess what? Problem not fixed $7K later. Took it somewhere else. They replaced the plugs. Also found the wires going to O2 sensor were pinched and was cut from installing the transmission. My advise is run, very, very fast in the other direction.

About a month ago I bought an old Forrest Service pickup truck -- site unseen and 400 miles or so…read moreaway in Central Idaho (I live in Portland, Oregon). I figured the easiest (reasonably affordable) way to get the (very large) truck home would be to find a good auto service/repair shop nearby, have them get it roadworthy, then drive it home. Lewiston seemed to be the closest town of size to have some choices for repair shops, and seeing review on an online map (that starts with a G and almost rhymes with Bugle) the several reviews for Luper Automotive were all positive. Note: I usually go to Yelp! for reviews, but there were only two at the time). I gave Luper Auto a call a week before heading to get the truck and talked to Dawn -- a service manager -- who welcomed the business, and was very helpful throughout this adventure. After dealing with the logistics of getting the truck to Luper Auto, I returned home and left the truck with them for a couple of weeks, and although our business was conducted remotely -- phone calls, voicemails and emails -- I always felt that Dawn was by my side. They recommended a few minor and one somewhat major repair to make it roadworthy -- all at reasonably priced parts & labor -- and helped facilitate getting some odd-sized tires installed and a last minute add-on that I requested when I returned to drive it home. Unforeseeable, and unrelated to their work, the truck broke down the evening I picked it up and was heading back home -- about 30 miles away and after hours. I had it towed back to Luper Automotive -- dreading the thought of needing a new transmission, or at least some major transmission repair. Luper Automotive could easily have suggested those and I would have paid -- but it turned out to be a minor issue. They had a service technician in early the next day, fixed my truck, and I was back on the road (and made it all the way home without issue). All-in-all, it was a great experience to work with the fine people at Luper Automotive. They were straight forward and honest about what I needed (and didn't need) to have done. They did good work, charged fair prices, then went beyond the call of duty to expedite work so I could get back on the road and stick to my travel plans. Woo hoo! My only regret is they are 348 miles from home -- a little too far to make them my regular shop, but if YOU live (or break down) anywhere near Lewiston, I highly recommend bringing your auto/truck service, maintenance and/or repair work to them.

Courteous, clean, efficient well run operation. Got me in and out, good with their communication…read moreand seem trustworthy.

I received such outstanding service at Rogers Toyota in Lewiston Idaho on May 26, 2017, that I want…read moreto extend my compliments. I was in the area having driven all night from Los Angeles to be with my family and 95-year-young mother for Memorial Day and to participate in decorating family graves at two cemeteries. To set the stage for the reason for my visit to Rogers Toyota, I had been advised by Los Angeles Police about a week prior to my departure that my low beam headlights were out. Timing had forced me to make the trip with only operational high beams. I had purchased what I believed to be the correct replacement bulbs via the internet for my 2007 Lexus 350 and brought them with me. After being stopped both State and Federal law enforcement for not dimming my lights in Nevada, I was somewhat distraught by the time I reached Lewiston. After my brother-in-law and I attempted to replace the bulbs I had purchased on line for $100 a piece we discovered I had the wrong bulbs. My brother, Bill Stillman, who has done business with Rogers previously, recommended that I take the vehicle to them. I did so and was warmly greeted by Saffire in service and Brandon in Lube Bay. I briefly explain my situation and Brandon offered to have his team check out the low beam issue. I was impressed by the simplicity of checking in for service. There were "no brainer" signs that pointed me to the left side of the service bay for "no appointment" and an "appointment" sign to the right if I had one. Next I received a warm welcome from Glen in parts who checked out the availability of the proper bulb for my vehicle. Upon learning the price for both bulbs was $44.95 and that they would install them for free, I advised them to proceed. Next I meant Christianna from Admin who graciously processed by payment. She offered me coffee and a cookie while waiting. Within a few minutes, less than 8, Ricky from Lube came in with Brandon to advise the new low beam lights had been successfully installed. Brandon then ask if I would like to have the car washed. As it was covered with bugs from the over 800 mile trip, I had planned to wash it myself later in the day. I ask Brandon how much it might cost and he advised it was free. Needless to say I was over joyed and told him to proceed and Cody took charge of the wash. Brandon indicated it might take a few minutes. I decided this would afford me an opportunity update myself on Toyota pickups. Jack walked me through the new and used vehicle options and answered all my questions. He was polite and professional and obviously knew the inventory well. My vehicle wash was completed in less than 10 minutes, wiped down and all the bugs I had collected on my journey from Los Angeles had disappeared. I can't say enough about the user friendly experience of my visit to Rogers Toyota. It is obvious to me that not only the design of the facility and staffing was well orchestrated. It is evident the entire staff is well trained. I want to extend my compliments to everyone that assisted me. The crew at Rogers Toyota is living evidence that exceptional customer service still exists. Thanks to the entire team of professionals who provided me with outstanding customer service.

bought a truck recently after my check cleared . zero help with concerns I had with my with my…read moretruck. pretty much told me to go kick rocks. I will never buy a from this dealership! very disappointed!!!

I would highly recommend buying a car from Joe Hall Ford! The car buying process was daunting to…read moreme, but their professional team made it very easy and enjoyable. They helped me get the right car for me! In addition, their service center helped me get off the lot with my car running perfectly! Great people, great vehicles, great service! Thank you Joe Hall Ford!

Bought a 2017 Escape from Joe Hall. Less than 500 miles later had wheel bearing and water pump…read morebearing go out. They would not cover any of it. Even a small gesture would have gone a long ways for my customer satisfaction. Sorry was all I got from them.

My review is PDQ used to treat me and my vehicle very well. I have a 2000 MB 230 SLK Kompressor…read morewhich after moving to Eastern WA, PDQ was recommended. I liked the service and personnel. Right now I am dealing with a glitch on my car and PDQ/Cory just ignores me. I wish I could speak to Dave Kavanaugh, but I am sure like Cory he doesn't care because being a monopoly in the greater valley means they do not need my business.

The man at the desk was very knowledgeable and polite. my mini countryman had the electrical system…read moreblow up because the dealership in Spokane but a generic, too big battery in and looking back we should have made sure all mini countryman parts were used but we trusted the dealership. I did email the explain dealership but to date have not received a reply. Anyway they i appreciate themwere able to get the car fixed quickly after negotiating with the insurance company and

My daughter is a student at WSU and called me to tell me her car's brakes were squeaking. I found…read moreHeritage Auto Repair on Yelp and saw their high rating, so I called on a Friday afternoon and spoke with AJ. He was able to schedule an inspection for Monday morning and quickly put our minds at ease that everything is just fine and safe. I really appreciate their choice of honesty over opportunity. Thanks AJ and crew at Heritage Auto Repair!

I would strongly caution anyone considering Heritage Auto Repair…read more We brought in our 2018 Nissan Murano because of a screeching noise. Heritage diagnosed the problem as a serpentine belt and tensioner and charged us over $560 to replace them. The very next morning the exact same noise returned. When we contacted them again and sent a video, they told us it was actually a wheel bearing issue and quoted another $1,150 for repairs. At this point we lost confidence and sought another opinion. A different shop diagnosed the actual problem immediately: the transfer case, which explained the noise and the acceleration issues. So to summarize: * Heritage charged us $560 for a repair that did not fix the problem * They then misdiagnosed the issue again as wheel bearings * The real issue was the transfer case, which they completely missed What is most concerning is that they were prepared to perform another $1,150 repair that would not have solved the problem either. Good mechanics diagnose problems before charging customers for unnecessary work. This experience felt like guessing at repairs while the customer pays the bill. I would recommend anyone experiencing drivetrain or noise issues get a second opinion before authorizing repairs here.

Everytime we have had an issue with our van whether it was an oil change or something else they…read morehave always been professional about it...

Was so pleasantly surprised with their professional and polite service. I finally found a Ford…read moreMechanic I can trust and count on.