From walking through the front doors, to checking in and waiting until my car was complete . The…read moreservice was awesome .. they kept me posted on my car and how much longer it would be !! Thanks to all the people that work here you're awesome !!

The visalia store is not honest and will take advantage of a woman. They told me a needed to…read morereplace a part that was not bad and was going to charge me over $ 2300 to fix it. Luckily a male friend had it checked elsewhere and the part was good. The car had a problem that was fixed for $360.00. Top it off i been a customer there for years and bought my tires there for all my vehicles. I trusted them and almost paid them for work that wasn't needed. I had other kinds of work there and wonder now if it was really needed or did I get scammed for extra money in there pocket. Do not trust their diagnoses.

Ruben has been so helpful when I called for tire prices and decided to get my tires there. Today, I…read morehad an issue and Ruben and the manager got it fixed. They value their customers.

Called this morning just to get a price quote for an alignment, and the same employee kept putting…read moreme on hold and rerouting my call every time I asked the question. It was the same person each time, and he came across as rude, dismissive, and completely uninterested in helping. Putting customers on hold without saying anything or repeatedly transferring them instead of answering a simple pricing question is incredibly unprofessional. If getting a basic quote is this difficult, I can't imagine what actual service would be like. Very disappointing customer service. Do better. I should have known what to expect since they're associated with Walmart. I wanted to add I ordered 8 tires and will be cancelling my order now

I can't say enough good things about these guys! I brought my truck in after constantly having…read moreproblems with my front differential. Every time I'd take it out to the dunes and drive through the sand to get my camper where I wanted it, the front differential would end up cracking or failing. Brett and Kev took the time to diagnose the real issue and came up with a permanent solution. They fabricated a custom bracket to reinforce the front differential, making it much stronger, and also re-geared both the front and rear differentials. I was honestly a little hesitant at first because I'd had so many failures in the past, but after taking it back out to the dunes and putting it through some hard driving in the sand, it performed flawlessly. The difference is incredible. My truck feels stronger, more capable, and gives me the confidence to drive it the way I always wanted to. If you're looking for knowledgeable people who stand behind their work and build things the right way, I highly recommend Brett and Kev at Big Boyz. Thanks again, guys you turned my truck into a beast!

I recently had my 2023 Tacoma lifted at this custom shop, and I couldn't be happier with the entire…read moreexperience. From the start, they took the time to really consult with me about how I use my truck and helped guide me toward the right equipment for my setup. That level of attention made a huge difference. Bret, Kevin, and Brenda were all fantastic -- super personable, knowledgeable, and genuinely invested in making sure everything was done right. They went to great lengths to keep me informed throughout the entire process, which gave me a lot of confidence and peace of mind. I visited a few other shops before making my decision, and none of them came close to the professionalism, communication, and overall service this team provided. The lift turned out exactly how I envisioned, and the truck looks and drives amazing. The post services they include the work they do is above and beyond! If you're looking for a shop that truly cares about their customers and takes pride in their work, this is the place. I'm beyond happy with every service they provided and would absolutely recommend them.

Pleasant surprise when had to have a screw remove from a tire .... No charge!!…read more Fast, courteous and convenient!!!

Ordered tires online and made an appointment to have them installed…read more They requested that you show up 15 minutes prior to your appointment time. I called twice before my appointment to make sure that the tires I ordered were shipped to the store and was placed on hold twice and disconnected both times. (Yes this was a sign of what to expect) I show up 20 minutes early and they have my name spelled wrong for my appointment, service guy at the counter claims it's how I put it into the computer, nope I have the confirmation email with the correct spelling. They finally take my vehicle in 45 minutes after my appointment time and then 20 minutes later advise me that the tires ordered were the wrong size for my vehicle, again I have a confirmation email. This place is operated by a complete idiot and blames the customer when the customer has a confirmation email with the correct spelling and tire size. Wasted an hour and a half of my time and strongly recommend any other tire shop other than theirs place. Zero stars this place is a disaster

5/2026 Tire service…read moreon my 2500 dodge ram. Well it happened that my tire pressure sensor lost communication with the sensor module. It happened after I had rim repair (welding at a different shop) and the Tire pressure sensor was swapped to another rim which got loose inside the tire. I visited a couple of good known mechanics and said that the sensor was detected inside the tire but for some reason they couldn't reprogram it with their scanner (no charge for that) and said maybe need to go to the dealer. I called Firestone and they quoted me for $250 parts, labor and balancing. I visited my favorite tire shop Pacific Tires 1001 E Main St Visalia CA (559) 627-8664 And right off the bat I was greeted by George and before explaining all the story he said "it is the sensor's battery or something wrong with the sensor. You need a new sensor and it will cost you $70 total" (parts, labor and rebalancing) And yes. That was the fix. They have about 8 workers and the wait is minimal. I also needed new front brakes for my Toyota Corolla and I was quoted 450 at the Toyota dealership just for the front pads (no disc) and pacific tires did new pads and new disc (front only) for less than 300 ( I forgot since was months ago) Thank you Pacific tires

Bought tires here a year ago and after a tire experienced internal damage, they did not want to…read morehonor the warranty and wanted to charge me for a new replacement. Never giving this business my money ever again and do not recommend to anyone.

Owner Dan and manager Steve are so great. I recommend them for all your car maintenance needs. I'm…read morea happy and loyal customer.

Always good service and reliable and fair. The front office…read moreis professional and the service is great .

My local go to tire shop. Never disappoints. Excellent service and fair prices. I had a nail in my…read moretire and it was only $35 to repair. Fast service. Support small businesses.

I got my tires from them after calling several different places and they were the best price! Also…read morehave great customer service. Highly recommend

The crew at valley tire and brake helped our family out when our truck broke down (tie rod…read morefailure). They got us in, quickly diagnosed/replaced the tie rod, and did an alignment. We were back on the road in no time. Fair prices, quality work, and friendly staff. 5 star service for sure!

The people at Valley Tire and Brake are very thoughtful, courteous and friendly. They were fast and…read morehonest about the repairs needed to my truck. I would recommend them for brakes. Their prices were very reasonable. They have me as a return customer.

Fast and amazing service, super friendly staff! Recommend highly!…read more Woke up to a flat tire and was able to get back on the road in less then 30 minutes once I got my car to the shop.

The tire pressure light came on during a trip. I'm not from the area so didn't know any good tire…read moreplaces. Stopped in at Auto Zone and they told me about this place. So awesome. They just opened and the nice man at the desk told me to pull into bay. A very nice young man then checked my tires. He filled them up and I was on my way. When I need new tires I'm coming here. They listened, took care of issue, very nice and helpful.

It's downright hilarious that anyone can give this business anything less than 5 stars. They work…read morehard, great customer service, and do everything great for the customer. I have been coming here for years and I have zero issues. So, don't believe what you see online! Great spot.

Really great service. Ask for Gabriel, did a great job and got me in and out quick with no hassleread more