Due to an unexpected change in our landlord's life my partner and I unexpectedly had our journey to…read morepurchasing our first house go from a multi-year plan to a 2 month plan. I met Andrew Hansen by complete chance at an open house while frantically looking for options and he was immediately welcoming and helpful. Within the week we started working with him as our realtor and my partner and I are endlessly grateful that we did! Within two weeks he submitted my partner and my offer on what is now our home. He helped turn a whirlwind nightmare into the smoothest process that it could have been. He was incredibly kind, knowledgeable, and supportive through the whole process and his communication was seriously top notch. In spite of the very short timeline and chaos of several other major stressors happening all at once, he helped us get back the excitement that should be part of the experience of becoming first time home owners. I highly recommend working with Andrew to purchase your next home!

KRAMER SMITH was our agent and we couldn't have asked for a better person to help us through the…read morestressful process of selling/buying. He truly went above and beyond for us. There was an an issue with our buyers financing that caused a delay in our closing but he ensured that both our deals still went through. He literally offered money out of his own pocket to keep the sellers from walking away. There is more to choosing a real estate agent that just finding someone who has sold a lot of houses, you want someone who will fight for you and Kramer is 100% that person!!

Beware, working with Jennifer and CJ is the worst experience I've ever had either buying or selling…read morereal estate. Communication,honesty and reliability were the major issues I had with this firm. They had a very good sales pitch, thats where the professionalism ended. BEWARE!!!!!!!!!!!!!!

This review is specific to Carol Di Mundo, our Broker/Agent with Hawkins-Poe Real Estate Services…read more  We just closed on the sale of our home in Gig Harbor, WA on 1/13/2017.  She gets a definite 5 star rating for reasons described below.     Let me start by saying I was the last one interested in selling this house.  It was a personal fulfillment of a life long dream.  We chose the land.  We had a house designed for the property.  I personally built the house... all 5750 sqft.  I ultimately agreed to the sale as a concession to or in deference to my spouse inasmuch as she had decided she wanted out of Gig Harbor. As you may have gathered, this was raw and it is definitely personal!  My point is I was kind of a hostile customer to start with.  Keep that in mind as you read about my remarks about Carol.  We were originally represented by Coldwell Banker Bain by an agent/Broker I had worked with for 20 years and multiple transactions.  Our relationship and business were completely taken for granted.  It was my impression that we received nothing in terms of support or effort to get our house sold by them other than a 45 minute lecture (before I terminated the relationship) as to why their lack of a strategy and effort was the right solution.  So we switched to Carol.    Carol was amazing in so many ways.  She never stopped pouring her heart and energy into getting the property sold... and it took a long time.  She tolerated me and brought me along every step of the way.  She was always positive.  She was always thorough in her research and documentation.  She was relentless in creating new strategies and approaches to getting the word out and traffic in to see our place.  She held open houses and other events on an ongoing basis weekend after weekend.  She did targeted mailings to non-mainstream groups to market a concept. She got our home featured several times in periodicals getting it great visibility.  In short, she did everything humanly possible to get the visibility of our home as high as possible.  She was always open to new ideas.  She was always timely and prepared and NEVER, EVER gave up.   We went from almost 6000 sqft down to about 1000 sqft of living space. From a 6 car garage equivalent to a zero car garage (no garage).   Needless to say there was lots of furniture, artwork, appliances, tools and "history" to get rid of.  She was even a willing and capable resource in that regard.  I am sure I will edit this down over time, but the most important thing I liked about Carol was her humanity and grace in a very difficult transaction.  A consummate professional on all levels. A beautiful human being. I don't know how you beat that combination. Thanks Carol!

Elizabeth B. was an AMAZING property manager! Any and all maintenance concerns are addressed timely…read moredespite a small team that gives you such a close-knit feel! Coldwell Banker Danforth has been great with communication as well; I accredit that to Liz's work with her tenants and commitment to find them a perfect home at their perfect price and weighing sister communities/properties CBD has nearby potentially and truly wants to help. She made it so easy to feel at home, I'll definitely miss Rickdal Apartments and the CBDPM team!

I highly recommend this realtor company especially our realtor, Corey Orvold! We were working with…read morea local WA lender who gave us the classic runaround and as our closing date grew closer, they created more obstacles. It was our realtor, Corey, who assisted us with locating another lender who approved us with ease and we closed on our contract in a matter of days. This company's agent went above and beyond all expectations and helped us secure our first home! Expedient service, relentless tenacity and valuable ally when securing home financing!

Alvin is great. I'd love to work with him again. He knows everything about home buying from start…read moreto finish. He will learn what you like and dislike, then help point that out in the houses. His scheduling is masterful, no matter what he will keep you able to visit houses. We ended up seeing something like 35 - 40 houses in the end and he didn't complain at all while rescheduling everything for me because I ran late most of the time. Great guy, and I enjoyed working with him. The only thing that would've been nice is if he knew the financing process slightly better, but that isn't really his business.

I was extremely upset with this company. We were moving from the East Coast and needed help…read morepurchasing a house here on the west coast. Dennis was helpful as far as showing properties, but his honesty lacked tremendously.

"As the owner/manager, I am positive you will receive professional & smooth transactions when…read moreworking with myself & our agents. We maintain the highest level of ethics, honesty & integrity!" The foregoing statement is an abject falsity. Mr. Hulen epitomizes what a respectable brokerage should NOT be. The North Proctor franchise is a blight to the otherwise good name of Better Properties. I won't dispense with the details fueling the impetus of this review now, but I'd be glad to share the events substantiating my claim upon request. I've saved the botched paperwork & drafted a timeline chronicling the inane replies, appalling incompetence & brazen lack of care displayed by Mr. Hulen... & YES, I have hard evidence outlining the blunders warranting Mr. Hulen's prompt, decisive attention. . I hope the foregoing serves as a caveat for prospective clients of this brokerage, lest they risk enduring the same fiasco as me. I nearly lost my $2,000 earnest money & the reason I didn't lose it was by ZERO effort of Better Properties. I WAS ON MY OWN & ultimately I was fortunate enough to get the debacle under control with careful strategizing, help of friends in the know & a few prayers!

Cheryl Capps was my realtor and she was absolutely fantastic to work with! I could always call or…read moretext and she would answer! Always knew the time-line and where we were in our sale. She navigated the rough patch we went through and made it right. I trusted her with my home and I was justified. She is to the point and honest. Some people may prefer the slick sugar coating, but I wanted honest answers, advice and feedback. That is what I received and I am grateful for her.

I have sold two houses to Legacy and they have been great to work with. They're very helpful and…read moreeasy to get a hold of with quick response time. They have a great team. They also offer a cash advance which is nice if you're in a pinch.

Unprofessional service, I've contacted them several times and each time I received rude service.read more

I only continued to work with the agent, after the loss of our first house, because I was getting…read morepaid to. I drove 1200ish miles one way to look at houses. She didn't have time for two days with us. The day we had almost ended in 2 car wrecks due to her poor driving. She lacked in communication. I felt very much in the dark about everything the whole time. We had to file an extension but she made it out that she was getting us the house early. That extension ended up costing us thousands of dollars. She gave bad advice and recommended friends, vs intelligible people to do their jobs. In the end it wasn't worth it, even with us being paid. She didn't even check in after we bought the house and moved in. She left us to get the keys, without so much as a CONGRATS! Or even good luck. At least it's done and over with. I steer people FAR away from this place and Allison Smith.

I contacted Melanie Coehlo directly today about a condominium for which she is the listing agent as…read moreI do not currently have an agent. Realizing it was a Sunday evening at approx 7pm, I apologized profusely when she answered the phone. I offered multiple times to schedule a time for a call later in the week since I could hear a bit of agitation in her voice and knew it was non-business hours. New to this area, and highly interested in the condo I asked her whether she could do a "dual rep" situation, to which she replied that she could. With every question, sentence or anything I had to say she sounded agitated and annoyed. Again, I told her I was sorry for calling on a Sunday. When I casually asked what the story for the condo was, whether they were military, etc., she responded with disgust and dismay. I quickly ended the call, as I was appalled at her continual snarky remarks. As a CA Attorney and former CA real estate broker, how could I ever use her in a dual rep scenario if she was so annoyed to speak with me? If you want to be spoken to in a condescending manner, and feel like you're bothering your agent, then Melanie Coehlo is the agent for you!

Think3RE and Mike was great to work with on our transaction. He was very responsive and on top of…read moreall details. Our transaction was very smooth and I will definitely be working with Think3RE again. We highly recommend consulting with them first for any of your real estate needs!

My mother passed away in September of 2024. My wife Liz and I had not been in my mom's house in…read moreover 27 years. When we opened the door, we knew we were in way over our heads. The house needed extensive work, and we had neither the time nor the money to do so. We contacted several local and regional real estate agents, all of which declined to take on the task of selling it, even "as is". In desperation, I created a post with a call for help on a Facebook page for real estate flippers. Enter Mike Slusher of Think3RE, LLC. He answered my post, and we talked on the phone. He was very sincere, caring and understanding of our situation. Even though he lives on the west side of the state, we arranged a meeting, and soon he was walking through the house, using his knowledge and expertise in explaining what was wrong with the house, and what needed to be done. He made us a most generous offer for the house, even with the knowledge of the structural issues. He handled everything, including the contract, contacting contractors for bids, and handled all of the details involving closing. Even though we had to deal with the probate attorney and use their title company rather that his, the transaction was smooth and painless. Closing occurred approximately one month after our first contact with Mike. We could not be happier! My wife and I will soon be moving to Tennessee, and Mike has expressed an interest in purchasing our home as well! Liz and I can't thank Mike enough for what he has done for us, and I would heartily recommend him and Think3RE, LLC to anyone who is stuck with a house the can neither afford nor want. Thanks again Mike, you're the best!