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    Leslie's Pool Supplies

    3.1 (25 reviews)
    Closed 9:00 am - 6:00 pm
    Updated a few days ago

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    Recommended Reviews - Leslie's Pool Supplies

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    7 months ago

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    1 year ago

    Very helpful and pleasant. Will continue to use them for all things pool or water fun!

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    1 year ago

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    2 years ago

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    4 years ago

    Great, friendly service. Efficient system for checking your water. No pressure sales. Very informative. Will be back!

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    3 years ago

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    6 years ago

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    5 years ago

    Connor was very helpful. He explained things well. I love this store. They hire well and are always professional

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    6 years ago

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    7 years ago

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    7 years ago

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    4 years ago

    Christy and Connor are awesome I love shopping there. They are both helpful. Christy is always smiling.

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    7 years ago

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    12 years ago

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    8 years ago

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    7 years ago

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    7 years ago

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    12 years ago

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    12 years ago

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    8 years ago

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    8 years ago

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    9 years ago

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    14 years ago

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    13 years ago

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    13 years ago

    Scott the manager is very knowledgable. Go here its great. Just bought a house with a pool so this is where I go for answers!

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    Review Highlights - Leslie's Pool Supplies

    Just had Scott help us with testing our water and giving us some general pool maintenance knowledge.

    Mentioned in 5 reviews

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    Bullfrog Spas Factory Store - Chandler

    (25 reviews)

    We've had a terrific experience working with Gary at the Chandler store. He was patient and helpful…read morewith all of our questions the three times we went in the store. It's a big decision to invest in a hot tub and we're so glad we chose a Bullfrog spa. We even wore our swimsuits to the store, got in an A7L and tried out all 17 jet packs. That made it easier to pick the 5 we wanted. Josh and the crew that came out to set it up for us were super helpful. We had ours delivered and then set in place a month later after the pavers were installed and organizing that went well too. We are very happy with our A7L and highly recommend it.

    As a two-time Bullfrog Spa owner who has invested tens of thousands of dollars in their products,…read moreit pains me to write this review. However, my recent experience has made it clear that I must part ways with Bullfrog Spas due to their completely ineffective customer service. My journey to replace simple headrests for my A8 model has become a testament to their systematic customer service failures. On March 23, 2024, I met with Gary, the store manager, providing detailed pictures of my spa configuration and the specific headrests needed. He assured me these were regularly stocked items and promised to contact me upon their arrival. After patiently waiting, I followed up on April 13 for a status update. Gary's response: "I don't have a tracking number yes but should be soon." That was the last I heard until I decided to revisit the store as cooler weather approached and my family was reluctant to use a hot tub without proper headrests. During this second visit, I reminded Gary of our March and April conversations. Once again, he assured me of a quick delivery, placing what he claimed was a new order that would arrive "in a couple of days." Two weeks later, on December 21, I messaged him for an update. Silence. On December 23, I reached out again, to which he finally responded: "Hi Ken, sorry I'm out of the store here the last few days and today. I will check tomorrow when I get in and will update you." On December 26, the day after Christmas, Gary informed me that the system had "magically" changed my order to just two headrests of the wrong type, necessitating yet another reorder. Today is January 11, 2025, and I still have no headrests. In two months, this ordeal will mark its one-year anniversary. The most disappointing aspect isn't just the lack of headrests - it's the continuous cycle of empty promises and the complete absence of proactive communication or problem-solving. As someone who has purchased two premium spas from Bullfrog, I find it unconscionable that such a simple replacement part request has been mishandled to this extent. This experience has ensured that my next spa purchase will be with a company that values its customers beyond the initial sale. Anyone want an A8 with NO HEADRESTS? Me either.

    Presidential Pools & Spas

    Presidential Pools & Spas

    (401 reviews)

    First off, our Project Manager Gary was great very nice and helpful throughout the entire process…read more Gary even came out and fixed a pop-up that never worked right from the start when it was put in. It wouldn't go down and didn't do the job a pop-up does. The process goes very quickly. The pool is beautiful, turned out great, except the pool aerator was put up to close to the edge of the pool so it is crooked and askew and looks bad, very noticeable. Of course, they didn't have the attachment in when they had me sign off that everything was great. Still waiting to see what can be done to make it look better. Hopefully something! We did sign off on this ahead of time just want you to be prepared if you have anything in your current yard. So, you will have your funds. One warning when they have you sign off on them destroying your current yard meaning anything on the way to where you want your pool such as lighting, irrigation whatever is there believe them. They will destroy even where you don't think they will. Have your money ready for those to be repaired or redone.

    Communication with our project manager was like talking with a brick wall. Horrible communication,…read morepool orientation happened much later than it was supposed to when talking with the orientation person,they installed equipment incorrectly which took them months to address and fix (which for a pool builder who's the number one builder in AZ you would think they would know what they are doing), incomplete landscaping which also took multiple months and me stating I was going to go to the ROC before anything happened, and it still looks bad. They sub contract most things out and don't care when they're not up to standards as they already got paid. For how much I paid for this pool you would think they would care more but they don't. Honestly wish I could have gone with anyone else as they just don't seem to care. I almost went with Dolphin pools but felt slightly guilt tripped by the salesperson. Please do your research and hold them to a timeline if you go with them otherwise they will just take forever to fix anything or just ignore you.

    JNK Landscaping and Pools - new pool construction, backyard remodels,, paver installation, hardscape design, outdoor kitchens, firepits, complete landscape design-build

    JNK Landscaping and Pools

    (287 reviews)

    A major landscaping project is among the most important upgrades to your property. Choosing the…read morebest landscaping company, comparing quality, timeliness of completion, and price can be a signifcant challenge as there are so many variables to handicap. We used JNK for a minor project two years ago, and Naji and the crew were superb: they showed up on time, worked diligently to finish the project in a professional manner, and brought a remarkable attention to detail to their work. Therefore, we chose them again for this much larger project, and I'm pleased to say they exceeded our expectations in every way. Naji arrived to discuss the project, and based on our conversations with him, was well-prepared to discuss options. He is a deeply knowledgeable person who is personable, professional, and truly customer-focused. The crew showed up right on time, and the point person on the job, Joaquin, explained the process of removing sod and dirt and installing the pavers--over 1,000 of them. They hand-measured and hand-cut the pavers that created the circular mesa around each tree--they look exquisite. It was a crew of seven, who were perfectly coordinated, worked well together, and hustled to get the job done in the promised timeframe--one day, which astonished my wife and me. Because the job required cutting a number of pavers there was quite a bit of brick dust. After completion, Joaquin used the hose to meticulously spray off all of our trees, shrubs, and all of the rock, to make it look pristine--that's going the extra mile! You can evaluate other companies, but if you want exceptional quality, attention to detail, honesty, and integrity, I recommend JNK without exception or qualification. Naji will take good care of you!

    JNK just completed a total backyard re-landscape for us. Bottom line, would use again…read more Found them on Yelp - had great reviews, which I read very thoroughly and compared to other companies. I am sure there are other great landscaping businesses out there, but the reviews were key for me - I had nothing else to go by, since we haven't used any landscaping services. Reviews were accurate. Service-communication: very good. My main contact was James. Took a lot of time with us. We were going from scratch, so it took a while for us to figure out what we wanted. Plus, had to get HOA approval for a pergola - never fun, but finally got through that. Second contact was Ali toward the end with the irrigation and plants. Easy to deal with. Once the contract was signed, they indicated 2-3 weeks to begin, and that was accurate. Supply delivery began about five days prior to commencing work. The initial crew wasted no time getting to work. They kept the premises clean. Everyone professional. Quality: All I can say, is so far so good! Nice paver work, Pergola looks great. Electrical all appears properly done. Turf looks great. We are very happy with the results. Everyone cleaned up after themselves. Delays: none of any consequence. Toward the end, had to wait for the pergola parts to arrive. About three weeks to complete entire job.

    Spas by Design

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    $$

    Have you ever done business with a company that makes you feel like you are their only customer?…read moreHave you ever worked with a business who knows you on a first name basis? Have you every worked with a company who seems to drop everything and run across town to help you out? Do you ever wonder what has happened to good customer service? You must go and and see Tim and his staff they will treat you like family. Their service is second to none!

    To Gary and his wonderful staff,…read more Our boring backyard has been transformed in to our own little oasis!!! Neal and I can't begin to express our appreciation for a job "very well done"! The entire project ran like clockwork. The planning and execution was seamless. Your work crews are craftsmen, very skilled and meticulous. Gary, the project started with your creative design. You listened very closely to what features we wanted and you incorporated those ideas into a masterpiece we now proudly call our backyard. Throughout the project, your team was very responsive to any concerns or questions we had. As our daily point of contact, Mike was wonderful to work with. To say that you and your staff went beyond our wildest dreams in the quality of work and customer service would be an understatement. Our backyard project also included a spa built and installed by your company, Spas by Design. The quality of your spa is untouchable. Also, I can't say enough about Bob Campo, your sales manager. When, as new spa owners, we were having some concerns about how to maintain the proper water quality, he came right over to help with a big smile and words of encouragement. Gary, this is what we learned about you during our backyard project. You LOVE your work. You're very good at it. You run your company with integrity. Your word is golden. We can't thank you enough! Neal & Lori

    Leslie's Pool Supplies - hottubandpool - Updated May 2026

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