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    Valley Pool Service

    5.0 (5 reviews)

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    Pool Troopers

    Pool Troopers

    (13 reviews)

    In November 2021, I had a large water leak. I was told it was likely related to the pool. It took…read moretwo months for them to investigate. I was told they would be able to fix my issues. I called again in February 2022 to "remind them"; they sent someone out right away. They gave me a quote and said they will repair next week. The pool repair guy left my pool vacuum out of the pool. I noticed that the pool cleaning guy would show up, but since it needed repairs, they wouldn't clean the pool. I was so mad they were charging me for cleaning the pool when they clearly weren't, that I canceled the cleaning service late March 2022, especially while I was waiting for them to repair the pool. It is now May 2022. They never fixed the pool leak or the now damaged pool vacuum damaged from being taken out of the pool and left in the sun, but they still continued to charge me. They are frauds. They don't clean your pool or fix repairs, but they know have to save your credit card and keep charging.

    I pay attention to the other reviews for this company. I made an appointment to get an estimate for…read moreour new pool for service and the appointment I was given by Paula was for Friday june 9th between 8 and 12. I called Friday morning at 8 AM to cancel that appointment after reading the reviews on yelp I was a little gun shy of a company that couldn't seem to get their scheduling together. So today is Monday, June 12 and at 9:30 AM this morning Paula showed up to give me the estimate for the pool. She shows up on the wrong day plus I even canceled the estimate on Friday and spoke with someone in the office, not voicemail. If they can't even get their schedule right for an estimate, I can imagine that they're showing up for pool service on a regular basis is probably not going to happen.

    Valley Pool Service - poolcleaners - Updated May 2026

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