They continue to take care of us even after our spa purchase 4-5 years ago!! I worked with Todd at…read morepurchase and most of my visits, however Kieth and anyone else I have worked with have been just as great!

Sunset Spas provided a wonderful experience in buying a hot tub. After looking around, they were…read moreable to provide a wealth of knowledge and get me exactly what I wanted. They were great to work with and went above and beyond to give me a superior customer experience. Todd, Keith, and Anthony are great resources to help you find the perfect hot tub for your needs. For us, it was an Escape model that sits low to the ground and the turn around on delivery was very fast. We are about to get in our hot tub for the first time! Thank you again for everything!

Best service! Very knowledgeable and professional. I would definitely recommend this service to…read moreanyone in the area that needs pool service.

We bought our Wonderful Swim SPA from Mike 3 years ago, recently 3 pumps shut down and I called…read morefor service. Mike sent his team right away to check it out, luckily it was only a couple fuses. Problem fixed, no charges thanks to the warranty they provided at purchase. Thank you Mike and your team.

Semi-inground spa buyer Have owned it for years…read more It's fantastic I wouldn't have it any other way. Easy maintaine no chlorine Great process service is in house

Creative Spa Design is awesome!!! Purchased my semi in ground spa from them in 2019. They have…read morealways been very helpful over the years helping me keep it in top shape. I would highly recommend them as your one stop shop if you are in the market for any kind of spa / jacuzzi purchase.

Xterior Creations have been nothing short of amazing! I…read moreinitially reached out to 5 pool builders to spec out a potential project I had roughly designed for our backyard. Although the other pool designers/builders did reply and some actually showed up to take photos, measurements and do a mock up design, Jason Jolfs of Xterior Creations took the cake on this one. Jason was very thorough and listened to everything I showed and explained to him about my backyard ideas. When I received the renderings back from Jason we had a winner. Out of all the designers I had met with, Jason nailed every single little detail I had shown and mentioned to him. He even included where our little chihuahua would be relaxing on the artificial turf in his rendering. Not to take anything away from the other designers since they all added their own design ideas/suggestions in the renderings but Jason just had every single thing we wanted in the design he created 1000%. The build process was swift and smooth thanks to our amazing project manager Marco. He was there with us every step of the way and walked us through everything we were to expect and encounter. The steps and time frame was quite accurate as well barring any weather delays. From the dig team to the truss to the concrete and plaster it was a very fun and interesting process to see happening. Marco always stopped by to check on the project and went above and beyond fixing/sorting a few things out himself when needed. For the cost of this pool project which was below the others bids, we definitely got our moneys worth and have been recommending Xterior Creations to friends and neighbors. Major thanks again to everyone we worked with Jason, Marco, Yajaira, Mayra, Kendrick, Rocky, Jonah! Sorry if I missed anyone else but Thank you to everyone who we worked with and made this Oasis in our backyard happen!

REVIEW DISCLAIMER: This review ONLY REVIEWS our INITIAL…read moreCONTACT and NOT ACTUAL BUILD. It highlights only the initial design process and communications leading up to our decision and does not reflect any actual construction. I feel that based on the outstanding service, this company and their representative deserves all the praise entitled. Unfortunately, many variables (cost and multiple individual projects) led us to choose another company. In searching for a residential pool build with a design in mind for our new Las Vegas home, we cast a large net using Yelp and personal references to 'interview' for this project. On first contact, we informed Jason of Xterior Creations that we were shopping around for the best builder to make our dream come true. Without going into minute details, we only wish to say that from the initial contact, we were met with friendly professionalism and a desire to make our dreams come true. Jason was able to take our conceptual design and come up with exactly what it was we wanted and answer any questions we had regarding any aspect of this proposal project. His communication was always cordial and without delay. Ultimately, the one stop shop approach turned to a contractor/builder situation to save costs for another project. Had funds been unlimited, it would be another story and it was an extremely hard decision to make in choosing. Jason, I wish we had another house just so I could give you business because you were simply awesome! We know that you did a good amount of work for us and we want everyone to know that you are an amazing representative for Xterior Creations - so for anyone reading this review, please do consider Xterior Creations for your pool project.

We were having issues with some markings/discoloration on our pool (replastered last year). Upon…read morereaching out to Blaze (spelling?) who had apparently taken over from our previous rep Luis- we weren't getting any answers other than that our pool vacuum was put in too early (it wasn't). After posting my issues here- Greg immediately reached out and offered to come check it out himself. He came, explained how to repair the issue and assured my husband that if there truly was any plaster issue he would address it through the warranty. They worked everything out to my husbands satisfaction (he can be even more critical than me). If anything changes I will update accordingly but as of now our issues are resolved pending an acid wash. If you have any issues- reach out to the office directly.

I had an amazing experience working with Pools R Us from start to finish. From day one, they were…read moreprofessional, transparent, and incredibly easy to work with. I worked closely with Ben, who really took the time to understand exactly what I wanted and brought my vision to life. He collaborated with me on the design, paid attention to every detail, and the end result is a pool that honestly exceeded my expectations! It looks absolutely incredible. What I appreciated most was how honest and straightforward he was throughout the process. There was never any pressure or upselling. Just genuine guidance and expertise. The entire team was responsive, communicative, and made everything feel seamless. On top of that, their pricing was very reasonable, especially considering the quality of work delivered. I couldn't be happier with how everything turned out and would highly recommend Pools R Us to anyone looking to build a pool. Truly a great experience all around!

I highly recommend Priority Pools to anyone looking for dependable, consistent pool cleaning and…read moremaintenance. Alejandro does a great job--his attention to detail truly sets them apart. He always follows through on every instruction I provide, and week after week, the service is thorough and reliable. I've worked with two other pool service companies in the past, and neither comes close. They usually started off strong, but their quality quickly declined over time. In previous years, poor maintenance even caused my pool to turn completely green. Since switching to Priority Pools, I haven't had that issue once. I don't often go out of my way to recommend companies, but Priority Pools--and especially Alejandro--have absolutely earned my trust.

We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

Ordered a hot tub from Keti,he was a great help from the start. Ordering was easy,a few weeks went…read moreby and had to call Keti for an update. Turns out the wrong hot tub was delivered from the manufacturer. Keti wasn't about to deliver the wrong product and had to send it back. It took a few more weeks for the correct tub to be delivered. Had to set up an electrician to hook the tub to our power supply,again Keti was all over it helping with contacting his choices in electricians. This guy has been taking care of business a LONG TIME and it shows. Everytime I called with a question or any concern,the phone was answered. The issue was resolved. Hot tub was delivered easy as pie and my family could NOT be happier. If you're considering getting a hot tub,Keti is the guy you WANT to CALL. HE.WILL.TAKE.CARE.OF.YOU! Absolutely Delighted!

Looking for the right Spa can be challenging, with the abundance of choices on the market…read more I decided to go with the Cal Spa based on research and recommendations. As for the perfect fit for my budget and therapeutic features, Kedie got me pointed in the right direction. The store experience was no pressure, knowledgeable and honest. Kedie and Shawna's purchasing, ordering and communication are spot on. The Delivery Team did a flawlessly deliver and setup, the Set-up personal was very insightful and educated me about some of the do's and don't. As for the Delivery team were prompt to show up and in and out in no time. Kedie did a in-service at my home after delivery. Learning about how to do preventive maintenance on the spa is a need for the care of my spa and all who will be using it. Needless to say I was in my Cal Spa that same day....Impressive. Its converting to know the Dream Team has your back 24/7 for questions and concerns.

We had a wonderful experience with Trinity and Artistic Pool and Spa. Trinity was super responsive…read moreall the way from design to completion. Our backyard turned out just like we had dreamed. Pool, hardscape and landscaping all exceeded our expectations. Can't recommend them enough.

We have had our pool for 2 pool seasons and we are just as happy now as compared to when it was…read morefirst done. Trinity is definitely at the top of the pool industry as a go to guy! He was responsible for keeping us happy all the way through the entire process. We had a pool done, concrete work, fire pit and a beautiful BBQ island. If I had to do it all over again I would without a doubt go with Artistic Pool and Spa. You will not be disappointed.

Wow, not too often do you find a family run business with customer satisfaction as their main goal…read more After 17 years it was time to upgrade our pool and spa system. Researching led me to Nevada Pool supply. When I called I met Liza, She and her colleagues are amazing, they set me up with everything for my installation to be quick and easy. Shipping was free and the same day. It's nice when you're able to do business with the president of the company from the first phone call to the end of the day.

I Only Gave This Company A 5 Star Rating Because That's The Highest Rating Available. ~~ You'd Not…read moreBelieve The Extent To Which These Men Went To , Not Only Move My Hot Tub From The Front To The Back -Side Concrete Pad And Install The Unit For Me. They Even Assembled The Steps And Repaired My Side Gate Which Had Been In Disrepair For Years.~ I Was In Business For Over 30 Years Before Retiring Here In Vegas --And I'm Familiar What Customer Service Is- But This Company's 2 Men Went FAR Above Any Expectations - P.S. I Contacted The BBB And I'll Be Contacting A1 Hot Tub To Get Additional Required Information To Have Them Listed In The BBB So I Can Give Them A Ravingly Excellent Rating In The BBB Report As Well Just In Case You Haven't Noticed: " I HIGHLY RECOMMEND A1 Hot Tub And Swim Spa"- And Suggest You Hire Them As Well

Mike was absolutely fantastic!!!…read more He was honest, helpful, hardworking, and reliable! If you need any type of repair. This is your guy! Cathy was also so sweet and great! They are the dream team! Worth every penny to homer our hot tub fixed!