I've had 4 pool companies over the years. Most were inept or dishonest. Caught one on my camera…read moresabotaging my equipment and then tried to charge me $1500 to fix it! Then came Puddle Pools. The service is absolutely top shelf! The weekly detailed report is emailed at the end of their service with photos and water analysis. They are super responsive and the value for what they charge is excellent. I can highly recommend them if you are looking for a new pool company.

Great company and it was a pleasure to do business with. My pool wasn't being maintained by my ex…read morehusband for months and turned into a swamp that even an crocodile would've rejected. Owner Matt and his tech Jesse reached out and took care of everything for a reasonable price. Wouldn't hesitate to use them again.

Always professional and extremely knowledgeable. I have had two outdated pool pumps replaced by…read morethem and would highly recommend them for all your pool services. They answer quickly and were quick to schedule and complete the services with no surprise costs or deviations from the estimate. This is our go to pool service company.

Jose and his crew have been amazing! I could not say enough good things about J Pool Service! They…read morewere quick to answer my questions, knowledgeable, well priced, and taught me about my pool. Highly recommend them!

I Only Gave This Company A 5 Star Rating Because That's The Highest Rating Available. ~~ You'd Not…read moreBelieve The Extent To Which These Men Went To , Not Only Move My Hot Tub From The Front To The Back -Side Concrete Pad And Install The Unit For Me. They Even Assembled The Steps And Repaired My Side Gate Which Had Been In Disrepair For Years.~ I Was In Business For Over 30 Years Before Retiring Here In Vegas --And I'm Familiar What Customer Service Is- But This Company's 2 Men Went FAR Above Any Expectations - P.S. I Contacted The BBB And I'll Be Contacting A1 Hot Tub To Get Additional Required Information To Have Them Listed In The BBB So I Can Give Them A Ravingly Excellent Rating In The BBB Report As Well Just In Case You Haven't Noticed: " I HIGHLY RECOMMEND A1 Hot Tub And Swim Spa"- And Suggest You Hire Them As Well

Mike was absolutely fantastic!!!…read more He was honest, helpful, hardworking, and reliable! If you need any type of repair. This is your guy! Cathy was also so sweet and great! They are the dream team! Worth every penny to homer our hot tub fixed!

Bernie was great to work with and the prices are reasonable. Best quote for draining pool and…read morewashing and refilling. Used them for weekly service. Would recommend.

Quick response and service! Bernie came out to give my above-ground hot tub a deep cleaning. He was…read moreeasy to communicate with, easy to schedule, and transparent with pricing and service. I will definitely use his services again. Thank you!

OUR POOL IS GREEN AND UNUSABLE BECAUSE OF THIS COMPANY. (See before and after photos attached) THEY…read moreTAKE YOUR MONEY IGNORE YOU AND NEVER SHOW UP! We paid $2,000 to this company for them to service our pool as well as fix our pool filter and bring our new filters. Not only did they not show up appointment after appointment but they didn't feel like responding consistently to calls or texts after we paid them the money. Robert showed up for only 1 appointment and made an excuse for missing every other appointment. Trinity just ignored messages or gave me the same excuses as to why they wouldn't be out. (We were told our item was in stock then back ordered them in stock then back ordered again.) After almost a month of little to no communication and no servicing, we got an email this morning saying they would no longer be servicing our pool or fixing our pump.

I'm not sure what happened but it's been weeks and I haven't heard from anyone. The phone number is…read moredisconnected. If they are going through a change and need to pause the service that's fine but I paid for the month of august and no one has shown up. Our pool is now green and I don't even know how to get our money back. I'm so disappointed and honestly sad that a company could take our money and then just ditch their customers. Now we have to pay $500 to get it fixed. I can't believe it!

From sewer to bluer! Diego made it all happen. I swear I'd never buy a house with a pool, again,…read morebut Diego's "no worry" and "go for broke" attitude has changed my mind. His work ethics are amazing! He's not afraid to work or of working hard! In fact, he loves to work!!

My pool looks cleaner than it has in years! And they actually show up on their scheduled days and…read moretimes, unlike the parade of other companies I've used in the past. I highly recommend them!

Used these guys for two separate houses. First house last year they did decent and moved quick so I…read morethought I'd use them again. My personal house I'm not happy about a few things. The main thing is the rock wall. The job they did started rusting in under a month. Then the attempt to water seal the concrete left an eye sore and also dripped into the pool and on the tiles. I had to fix all of that myself because the more they tried to fix things the worse it got. The pipes for the waterfall leak inside and behind the wall causing white streaks everywhere. And in terms of time to complete, it was not great. Took nearly a month and a half because they would sometimes not come for a week at a time often without communication for days on end. The overall construction of the rock wall is not good or what was advertised in the quote. It looks very amateur and the structural issues will ensure that I will have issues now and down the line. I had to intervene several times and it still missed the mark. On the good side their prices are competitive and basic plastering and tiling seems to be alright so far, but I wouldn't use or reach out to them again. Nobody should expect their pool to look like this weeks after paying for a remodel.

They were recommended to me by a friend, within just a couple days of contacting them, they were…read morealready out fixing my pool. I would rate higher than 5 stars if possible. Very friendly and professional as well.

This company has serviced my Pool for the last 8-9 years…read more Sal is phenomenal! He's professional, extremely knowledgeable, always goes the extra mile, and is fun to chat with as he efficiently does everything the pool needs done. Jonathan is also a very nice, reachable expert who runs his family staffed company as a friendly, efficient, reasonably priced, competent company. I very highly recommend Pool Era/Sin City pools for your pool needs.

This company was hired through my warranty company. Pool pump died on a Saturday. They Came to look…read moreat it Monday afternoon. I guess it's this Jonathan that owns it with his 21 year old nephew. If the nephew did everything I'd say they'd be a five star company. He could seriously be the backbone of the company. But just like every company lately too much work and not enough workers I guess. I knew the warranty company would approve the replacement. But guess they needed confirmation. Which I get as well. Pump was fixed first thing Friday morning. All is well in my world. I'd love to meet the owner face to face at some point and maybe do monthly maintenance. I'd recommend but with questions????

Greencare pools just finished an installation of 65ft of Deco drain around the pool, they did a…read moreoutstanding job and it looks great. Quality work with great communication. Highly recommended

I cannot say enough wonderful things about Franks Spa Service. We hired them when we got our spa…read morealmost 20 years ago and they have been amazing! My husband and I have never had to do any maintenance on our own. They are extremely reliable with fair pricing. They are here monthly, without fail, to service our spa and not only do they do a wonderful job, but they leave the area in pristine condition. When we have had issues with our spa and needed more than our monthly service, we call and someone is out here immediately. It is great to have a company I can rely on and feel confident referring their services to others.

Franks Spa Service has serviced my spa for 5 years. They do an excellent job so that I don't ever…read morehave to worry about!