Customer service is lacking to say the least. They need a better service scheduling process. I had…read moremy hot tub repaired (attempted) on 5/8/26. I was told to not fill it for 24hrs and to call back if it was still leaking. (It was) called and rescheduled for 6/9/26 only to be cancelled at 10:26am due to rain that lasted 1hr!!! Then I had to call the next morning to be rescheduled for 6/30/26 RIDICULOUS! To top it off the service manager Amanda was very rude and combative with me for being upset. Do better and learn how to treat your customers before you have none!! Bring back Professionalism.

Southern Comfort pools & Spas has great customer service! I highly recommend. We bought a hot tub…read moreand had to buy replacement pillows. They were so great to work with

All American Pool was so awesome. I was in and out super quickly! That was small potatoes to the…read morefact that I got the absolute best service. The sales girl was very knowledgeable gave great recommendations on what to get and not get as we have small children. Helped us figure out how many gallons we had and gave suggestions on usage per the directions and her knowledge. The pool store will also allow you to bring in a water sample and test to see what you need to fix your problems. We spent a pretty penny to establish our first time pool supplies but feel like it was money well spent. This will be our go to from now on!

Terrible communication. After spending my money here, I expected basic courtesy. Instead, whenever…read moreI call, I get the same unhelpful, dismissive answer: 'Installer should be contacting you.' No explanation, no apology, and a tone that makes it feel like I'm a bother for asking for an update.

We love our Pool! Jake is very professional and knowledgeable and responds promptly. He has made…read morepool ownership a breeze. My pool is beautiful and very manageable. The pool is a fiberglass salt water pool. 17'x33'. we are in Louisville Ky., Pools By Precision opens it in April and closes it in Oct.. Makes outdoor living so fun for the Family. Highly recommend Jake @ (Pools by Precision). Very grateful

From the owner: We are a premier swimming pool company that specializes in designing, building, and maintaining…read morebeautiful and functional swimming pools. Our team of experts has the knowledge and skills to handle any pool project, big or small. We take pride in building long-lasting relationships with our clients and providing exceptional customer service. Explore our website to learn more about our services, and feel free to contact us if you have any questions. Thank you for choosing Pools By Precision!

It took me 5 minutes with polite knowledgeable friendly service from Laurie E. Stellar Service!!read more

From the owner: Recreonics offers Pool Cleaning and Maintenance Products. Everything for cleaning and maintaining…read moreyour swimming pool including automatic pool cleaners, leaf rakes and skimmers, pool scrub brushes and underwater cleaning equipment.

They do a great job with the closing and opening of our pool…read moreGood people who think while they work to solve problems that arise during the job

Very professional company! Ken & Ellen installed our pool a few years ago! We love it! Thanks for…read morethe awesome service and our back yard staycation... Then called then to install a new liner! Always great service! Dee Lyons Memphis, IN

Sleepy Hollow Pools did an amazing job with our pool. They have helped us with the opening and…read moreclosing process and thoroughly explained the pump, heater and salt etc. We have made many memories already! Glad we chose Sleepy Hollow Pools!

Was a very good building experience ,but one year of having the pool my filter isn't working right…read more Asked them to come and look at it and they were too busy building pools,and didn't have any one to service their existing custOmer's.

I am so over Watson's. Unfortunately I've already bought a…read morepool from them. They were quick to deliver it but not to install it. Three days after purchasing the pool on May 27 it was delivered. So I have had a huge pallet of pool parts taking up my garage. They said it would be 6 weeks before it would be installed. It is now going on week 9! The part that really ticks me off is that I've called several times trying to get an estimate of how much longer it will be but NO ONE answers the phone in the installation department and they certainly don't call you back. If you want a pool, go someplace else.

We are extremely disappointed with both the product and the service we have received. We purchased…read morea spa for more than $11,000 in April and waited nearly three months for delivery. When it finally arrived, it was not working properly. We contacted the company immediately, but we had to wait another two weeks for a technician because we were told they were behind schedule. The technician finally came last week and said the control panel was defective. He told us he would order the replacement part overnight and return the following day to complete the repair. Never returned, and no one contacted us with an update. Three days later, I had to call the company myself, only to be told that the part was not even in stock and would take an additional two to three weeks to arrive. This entire experience has been incredibly frustrating and unacceptable. Our vacation will likely be over before we are finally able to use the spa we paid more than $11,000 for. We have spent months waiting, received very poor communication, and have repeatedly been given inaccurate or misleading information. For such an expensive purchase, we expected much better quality, reliability, communication, and customer service. At this point, we deeply regret purchasing from this company.

I have used this company and their cleaning services twice this summer. Very professional workers…read more My pool came out beautiful and Chrystal clear. Reasonably priced. Definitely give them a try, I think you will be happy.

From the owner: L.C. Swimming Pools has over 25 years of pool experience. Installation and Maintenance something we…read moreknow how to do. "Quality Purchase, Quality Work", a reason our price maybe is high for some people is because of our experience. Everything my workers and I know is because of our years of experience, would your trust someone around your property is they charge less? Have any questions about our services email: lcswimmingpoolshlc@icloud.com or call us at (502)546-2474

This co repaired my pool when everyone else was telling me I needed to buy a new pool. They saved…read moreme because I was not going to buy a new pool. I am so thankful they saved my pool!

This is the first time that I have ever had to go from a five star review to a one star review…read more Jeremiah started off amazing, but has not been so great the last couple of months. It started with him not honoring the discount of the pool kit that was an extra 90 dollar's that he guaranteed that my pool would open clear, or it would go towards the opening of the pool. He also said that he would use his own chemicals but ended up charging me for chemicals used. Didn't screw down over half of the concrete pool cover anchors. And has been ignoring me about a current pool leak that I have.