WILL, from the GREEN TO CLEAN DEPARTMENT, came out to do a Green to Clean on my pool. He did a…read moregreat job. He went the extra mile to retrieve an umbrella from the bottom of the pool. THANK YOU WILL, for a greatly appreciated job well done. LOUIS, in the REPAIR DEPARTMENT, helped me out in a difficult situation and I so appreciate all his efforts. THANK YOU LOUIS. DAVID, from the Electrical Department did a great job replacing the pump switch. Thank you DAVID. This pool is really stressing me out.

We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

Camryn with Kaylor Pools literally saved our pool! The water is sparkling like it never has before,…read morefeels incredibly soft, and we can finally enjoy our pool again. Camryn is knowledgeable, dependable, friendly and clearly takes pride in his work. The difference is remarkable we couldn't be happier. We highly recommend Camryn and Kaylor Pools!

About a month ago we bought our house and this is our first time owning a pool but have already…read morebeen through 2 other pool services...I think we're sticking with this one! Cameron has been reliable, honest, and very fair about everything our pool needed and did amazing work! Our pool needed to be drained and cleaned before we could swim in it but today it has been filled and chlorinated and we'll be able to swim this weekend! We're very impressed and grateful for the time he took to get our pool where it needed to be and to help us figure out a few things, as well...all within a reasonable budget!

I cannot say enough wonderful things about Franks Spa Service. We hired them when we got our spa…read morealmost 20 years ago and they have been amazing! My husband and I have never had to do any maintenance on our own. They are extremely reliable with fair pricing. They are here monthly, without fail, to service our spa and not only do they do a wonderful job, but they leave the area in pristine condition. When we have had issues with our spa and needed more than our monthly service, we call and someone is out here immediately. It is great to have a company I can rely on and feel confident referring their services to others.

Franks Spa Service has serviced my spa for 5 years. They do an excellent job so that I don't ever…read morehave to worry about!

See previous review. I deducted a star because it took the owner 8 years to respond. Yes, I rented…read morethe home next door to the home I owned because I wanted a pool for that certain year while I maintained ownership of my own home. It was a rather special year with many guests. My renting the home shouldn't be a factor...rude. The owners were not paying for the pool service, that was up to me per our lease. I'm never rude to anyone as I'm also a business owner. Nevertheless, I found a wonderful company who corrected the abuse that system had suffered. But, thank you for finally responding. A proper phone call during the proper service time would've been appreciated. Also, I don't do and would not ever expect anyone else to do business Sundays. EIGHT years to respond? And the nightmare you put me through was terrible. Your harassment and lies shouldn't really be something to stir up again. My phone is the one that rang all hours after I posted the review. Threatening a woman the way you did, I would never recommend you to anyone. Also, you lied about doing the pool for other tenants. The people living there before me were the owners. Good grief. Move on. Do better. And the water looked like blue koolaid when you were doing it. Couldn't even see through it. I had forgotten all about you. You should've left it that way.

lower than whale shit. Few years back built our second pool. Took our garden hose, did a cold pore…read moreon plaster, and zero discounts. Horrible Horrible Horrible, stay clear. Then split tail in office said it was a chemical problem with pool water. Dumb B, water was balanced said it was due to Alkalinity. What a dumb B. JOHN R., business owner and you want no one to know your last, you are worthless like the rest of F TROOP

We had a wonderful experience with Trinity and Artistic Pool and Spa. Trinity was super responsive…read moreall the way from design to completion. Our backyard turned out just like we had dreamed. Pool, hardscape and landscaping all exceeded our expectations. Can't recommend them enough.

We have had our pool for 2 pool seasons and we are just as happy now as compared to when it was…read morefirst done. Trinity is definitely at the top of the pool industry as a go to guy! He was responsible for keeping us happy all the way through the entire process. We had a pool done, concrete work, fire pit and a beautiful BBQ island. If I had to do it all over again I would without a doubt go with Artistic Pool and Spa. You will not be disappointed.

These guys were easy to get in touch with and came out to service my pool fast! Their prices are…read morealso more than reasonable. I highly recommend!

Matt is wonderful. He was recommended by our realtor. He is reasonably priced, shows up when he…read moresays he will show up and does meticulous work. He did an excellent job replacing our pool light. After the pool was filled back up, he came back and serviced the pool. He is super friendly and very knowledgeable. We are so happy for the referral. Connolly Pool Care is now doing our weekly service. Our pool looks so much better than it did before!

On 4/16/24 at 4:00 pm a company vehicle with Sun Devil on the side of it ran a stop sign and almost…read morehit me while I was pulling into my driveway. This young man didn't even acknowledge that I honked at him let alone care that he almost caused an accident. As far as their business services go I can't say because I'll never use them now.

Ken and Mitch was super great , they were very prompt they installed a new Pentair intellipro pool…read morepump and replaced a actuator on my system Explaining everything about new pump and getting me setup with new system highly recommend these guys very honest and straightforward on everything would definitely use these guys again

The only redeeming factor for this establishment is that they have the product I need and they're…read moreopen right this moment. I was gonna buy an expensive pump too but instead of telling me how much it is the guy kept asking me questions... how big is your pool, what's your phone number. BRO JUST ANSWER THE QUESTION. guess what?!!! A woman is extremely capable of identifying the product she needs and all I wanted was the answer... then he tells me it's $800 more than what the list price is. When I say that's ok I can get it elsewhere for $1650 and have it delivered, he says "is that Amazon?" I might be able to price match if you wanna show me the specs AS IF I DON'T LNOW IT'S THE SAME PUMP. When I tell him I'll just take the cyanuric acid THIS MAN SAID "they sell conditioner on Amazon too" ARE. YOU. SERIOUS?!!!!

This was one of the worst customer service experiences I've had. We waited patiently for…read moreassistance, yet the lead sales associate, Randy, repeatedly ignored us while helping customers who arrived after we did. Not only were we never acknowledged, but it felt as though our time and business simply did not matter. As a lead sales associate, Randy should be setting the standard for customer service, not demonstrating how to disregard customers who are waiting. A simple greeting or acknowledgment would have gone a long way, but we received neither. Customer service is about treating people with respect and fairness. Unfortunately, that was completely lacking during our visit. Based on this experience, I cannot recommend this location and will think twice before returning.

If you're looking for a pool builder, we highly recommend Xterior Creations!…read more From the initial design to the final walkthrough, their team was professional, knowledgeable, and communicative every step of the way. They listened to our ideas, kept us informed throughout the project, and delivered exactly what they promised. The craftsmanship and attention to detail exceeded our expectations, and our new pool has completely transformed our backyard into a beautiful, relaxing space that our family will enjoy for years to come. A special thank you to Dan, Jason, Yajaira, Mayra, and Yovany for making the entire experience so enjoyable. Your dedication, professionalism, and outstanding customer service made all the difference. Thank you, Xterior Creations, for bringing our vision to life--we couldn't be happier with the final result!

Xterior Creations have been nothing short of amazing! I…read moreinitially reached out to 5 pool builders to spec out a potential project I had roughly designed for our backyard. Although the other pool designers/builders did reply and some actually showed up to take photos, measurements and do a mock up design, Jason Jolfs of Xterior Creations took the cake on this one. Jason was very thorough and listened to everything I showed and explained to him about my backyard ideas. When I received the renderings back from Jason we had a winner. Out of all the designers I had met with, Jason nailed every single little detail I had shown and mentioned to him. He even included where our little chihuahua would be relaxing on the artificial turf in his rendering. Not to take anything away from the other designers since they all added their own design ideas/suggestions in the renderings but Jason just had every single thing we wanted in the design he created 1000%. The build process was swift and smooth thanks to our amazing project manager Marco. He was there with us every step of the way and walked us through everything we were to expect and encounter. The steps and time frame was quite accurate as well barring any weather delays. From the dig team to the truss to the concrete and plaster it was a very fun and interesting process to see happening. Marco always stopped by to check on the project and went above and beyond fixing/sorting a few things out himself when needed. For the cost of this pool project which was below the others bids, we definitely got our moneys worth and have been recommending Xterior Creations to friends and neighbors. Major thanks again to everyone we worked with Jason, Marco, Yajaira, Mayra, Kendrick, Rocky, Jonah! Sorry if I missed anyone else but Thank you to everyone who we worked with and made this Oasis in our backyard happen!