This is our trusted pool store. They are always friendly and helpful. The prices are competitive…read moreand the service is over and above.

I kept Pool People on through the winter even though I didn't really need service, just to support…read morea local business. Clearly, that loyalty was wasted. After their recent cleaning, I checked the pool the very next day and it looked like they hadn't even touched it. When I brought it up to the technician, instead of addressing the issue professionally, he told me to "go find someone else"--which I had already planned on doing after seeing the poor work. I wasn't even asking them to come back out, just giving feedback. I honestly feel they used me during the slow season just to make money. Extremely unprofessional and disappointing. Would not recommend.

Fast, efficient and professional! I recommend them to anyone needing to replace their linerread more

This place is awesome! The owner and employees have always answered all of our questions! They test…read morethe water and they tell you exactly what you need to get your water in perfect swimming condition! They have never told us wrong!! We will always go with Thompson! Been going there since 1998!

Very nice and will answer any questions you have. We have been having our…read more water tested there and they have never tried to over sale you on chemicals. They tell what chemicals to put in first and how long to wait to put the next chemical. Always helpful and always have a good stock of chemicals and parts needed.

If you're looking for a good reliable, affordable, friendly service, this is the company for you…read more He was very detailed, clean and organize. He answered all my questions. communicated the night before he came, when he was on the way and when he was done. Excellent customer service!!! Pool service is hard to come by nowadays, especially because I do not want to sign a yearly contract . I'm glad I found these guys on yelp with great pricing and a clean finish.

They were great..fast..affordable...would use again...came out quickly and were very professionalread more

Do not give these people your money! Their ability to screw up a saltwater pool is astonishing. We…read morehave a small lap pool, 8k gallons max. Yet their tech decided it needed 80lbs of additional salt (two full bags), all because he was incapable of doing the math properly. Now the level of salt is more than 50% over the recommended limit and I'm spending my day partially draining and refilling my pool. Management's response was to send me a chart, which if they had followed it, showed the pool needed no more than a few pounds of salt added.

I was so disgusted and overwhelmed that I spent thousands with another pool company on my pool but…read morenothing was keeping my pool clean. Last summer I gave up and my pool turned into a swamp. I found H2O Pool pros and Trey was at my house within a few days. He drained, cleaned and fixed things that weren't working. He was super responsive dive and reasonably priced. Looking at my pool literally depressed me and now it's sparkling and I've opened up my curtains to the back yard for the first time in over a year. I can't say enough good things about this company!!

Liner was not installed properly. Had 2 pool companies and look at why I had tears in 2 corners…read moreafter 6 years, and they both said they stretched it too much. Email..not answer. Called.... no call backs. The warranty is not worth the paper it is written on. My last liner lasted 12 years... this one just made it over 6. And I had paid for the thickest liner - thinking it would be better. Not so much.

They have been my savior for keeping my pool running and clean. You simply bring in a sample of…read moreyour water, they test it and provide you with what you need to get on the "perfect pool" board. While doing this you will be coached and educated on how to best maintain your pool. This will also save you $$$ a ton on money on pool services where you have no idea what they are putting in your pool. No fear if the job requires greater evaluation, they have great pool experts who will come out to your house as well. Highly recommend!

Trustworthy, competent, reliable and professional. They provide performance, not excuses. Prices…read moreare reasonable and fair. Our leak has been a challenge that most companies would have walked away from. Coastal stayed the course. Always did exactly as promised. We would not trust anyone else to service our pool,

Honest and reliable. I appreciate the attention to detail and wish this family owned business…read morenothing but continued success. Our little girl charlie can now enjoy the pool for another month or so before closing it for the season!!

Friendly staff, clean facilities. Classes started on time. Updated communication for class reminder…read moreand reasonable pricing.

I would NOT recommend this location for parents who are concerned of swim safety. Parents are not…read moreallowed to observe students in the small swim pool and you can't see what's happening during the class. They put two classes in the small pool at the same time and the class in the inner corner is completed blocked by the wall. It can't be observed at all when you sit in the parent area where they designated for parents to sit. There are also no other staff to observe the class to sure safety. Students who swim in the small swim pool are those who can't swim and still learning. And at their age, they don't always listen and follow the rules and need monitoring for safety. An incident happened to my daughter as she was pushed by a boy behind her walking to the other side of the swim pool, and the coach didn't see what happened (when my daughter got pushed and scraped her pinky which caused 1cm skin came off her finger). As my daughter cried, she was asked to "keep moving" as the coach didn't see what happened. As I was talking to the coach to understand what happened, she was not able to articulate what she saw "as she didn't see anything". Luckily, she is old enough (5 yo) to describe the situation. If she were younger or can't articulate, I would have no idea what has happened. Management is also not kind at all and not doing their job. They didn't want to file an incident report after what happened until I asked for a few times. After I obtained the report and return back to the swimming area (before we leave), one of the staff named Natalie (who proudly announced her name) immediately followed us warning us if we make a scene, she will have us removed. We didn't pass any of the areas where the management said we are not allowed to walk into. Throughout the process, no one in the school apologized nor showed that they were sorry what has happened - it makes us feel we deserve it and they only want to get rid of us. Also, they didn't have a proper first aid kit to wrap my daughter's finger. They provided a thin small (which they called standard sized bandit) and I found difficult to cover my daughter's wound area.