Horrible customer service from general manager. The picture shown is a Jandy three-way valve cover…read morethat was pulled straight out of the bag after leaving the store . She sold me a USED part at full price and when I came to show her, she told me oh well I guess it's your first and last time here. The only person worth highlighting in a good lighting would be Mr. Nicholas, who actually tried to defuse and solve the problem.

Absolutely the WORST experience IN-store. I called BEFORE any service was rendered and was informed…read morethat my service-request would be $50. I disclosed that there was algae presence (from Hurricane Beryl) and that I just needed the pool vacuumed. I was offered algae service, and I declined. I said I would go in-store to make my payment immediately after it was completed. When I came into the store (right after service was completed) I gathered a bunch of items to add to my service charge (a pool vacuum, a pool stick, putty, two additional parts for my filter cartridge), but I was met with a short lady with an BAD ATTITUDE and a straight bob-cut. She yelled A-C-R-O-S-S the room "THISSS ONE is YOURRRSSSS!" With this look on HER face like "you're disgusting" while rolling her eyes as I was explaining the circumstances of my services. She then walked away & went to the back of the room whispering sweet-nothings to her colleagues WHILE I was being assisted by Nicholas. Don't waste your time here. Even when Nicholas was helping me she decided to come BACK to the front and cross her arms standing beside me then raised her voice saying, "Let me tell you how we do this here!!! We charge for regular vacuuming and chemicals." Yes, I'm aware, but I didn't need chemicals and all I wanted was a vacuum. "GPS shows car turned off at 1:11pm" Yes, but service didn't start UNTIL AFTER Eric made a phone call to the office & verified with me (I had to use google translate) that all I needed was vacuuming. Point blank: Nicholas adjusted my amount due to $50 as we agreed on the phone. Invoice now sent via email. So before I left this lady said with a smirk on her face "issss everythingggg okaayyyy nowww??" I said, "No." She INSISTED on getting louder and cutting me off as I was simply asking this "bad-attitude Bob-cut Lady" to talk to me AND the other staff like we are human because she IS NOT better than any of us. Everyone deserves to be treated with common decency and respect... Pinch A Penny Pool Patio Spa on SPRING CYPRESS is NOT the place to get either. Keep moving along....

I'm not compelled to write a review very often, but Pinch a Penny Pool on Spring Cypress deserves a…read moregreat shout out. I've had them servicing my pool for the last couple of months and it always looks great after their technician leaves. Last night I determined I had an issue with my pool. I went in to talk to them this morning and they sent someone right out to get it fixed before the freeze got here so I didn't have to worry about my pipes freezing. Their entire staff is not only super nice, but very knowledgeable. I've been very impressed with the quality of their service and customer support.

We chose R Pools after receiving a promotion in the mail that stated:…read more "$25.00 Full Service Weekly Pool Cleaning NEW CUSTOMERS ONLY Visit rpoolsllc.com for other weekly service programs. Call for details. Expires 5/26/25" I called for details and asked specifically what the price would be AFTER the promotion ends. I was told that nothing would change, that's the price moving forward, forever! It was too good to be true, my husband and I thought. The guy shows up to clean our pool and we ask him the same thing. In our minds there must be a catch. But he too said, nope, that's the price, it will not change. The first payment posted and it was $108 so I called them and they stated they charge monthly. Phew! Ok so far so good!!! Next month the payment was $204!! So again, I called and asked what the extra charge was. The lady stated that the $25 a week was a promotion that only lasts the first month. I told her that we had been lied to twice, and she apologized and said well it states that the price will increase on the invoice. Sure enough the invoice stated it would increase after the first month. However, the person I talked to on the phone originally and the guy who showed up at my pool blatantly lied to my face. Just sad. Very bad business. It's wrong to lie and deceive people. It's just not nice. I hope that this stops because I'm sure the people working for you would like to work for honest people. The work however, was good, but I can find cheaper service elsewhere.

Just recently changed to R Pools for weekly pool maintenance. Kenneth came Tuesday for the first…read morecleaning, and did a phenomenal job. Looked much better than the job done by the previous company. I am highly satisfied. I will update my review after a few more visits, but this first cleaning looks great. Thank you!

Things started out great. Scott is amazing. So thorough, so friendly, truly great. But after the…read morefirst few visits, service declined. Our pool was left on drain and we lost over a ft of water and we were blamed for our equipment being wrong. His guys moved items of our personal property and didn't put them back upon completion and they got destroyed... We were blamed. Pool wasn't being fully cleaned, entire sections untouched, and when I tried asking for more thoroughness, we were blamed for failing to maintain equipment and called names and had our service cancelled. We cleaned the filters when recommended, we replaced parts as recommended, but try to get clarity on why you'd need to spend hundreds or thousand on parts that just passed their inspection recently and suddenly you're a problem. Aaron was so disproportionately aggressive and is not open to conversation. He wants absolute obedience to anything he wants you to buy, no questions asked, or he attacks your character. There are reviews elsewhere where he doxxed a client for having complaints, viciously verbally attacks customers who complained, and always says he has 30,000 clients with no complaints to everyone who complains... With less than 300 reviews total and places where ratings are as low as 3.9 stars. Not worth the trouble if you're just going to have to find someone else in 3 months when you inevitably face his childish and crazy behavior at the first issue.

After two bad experiences with other pool companies we switched to Spring Woodlands Pools. Spring…read moreWoodlands pools turned our pool from green to a beautiful blue in a few days. Their techs spend time getting and keeping the pool clean. Their repairs are done right and reasonably priced. We've been with Spring Woodlands pools for over 2 years now. Highly recommend this Company for routine pool upkeep and all equipment repairs!

Highly recommend! Lovely staff and very knowledgeable. He really cares about the water and pump…read moresystems. Can't go wrong!

Rogelio is a pleasure to work with and is realiable and consistent. He has good communication and…read moreis honest. I'm glad we chose him to maintain our pool.

I love this Ace! I do DIY projects with my husband all the time. This location is the bomb! It is…read moreway bigger than the one in Cypress. They have everything from garage door openers, bbq grills, yeti's, patio furniture, jewelry, t-shirts and so much more. You name it they probably have it here. They have BBQ cook offs on occasion at the store. The staff here is beyond friendly. They will help you find whatever you are looking for and then some. Great staff! The best part is Ace Hardware is pet friendly!!! I wish this location was closer to me but, that might be a bad thing too.

How about bringing back the friendly helpful hardware man, ? Or at least put prices on items…read more Teenagers who don't give a crap and no price tags on anything makes it pretty much impossible to buy anything or know how much it is. And the stuff that did have prices, way overpriced. This is why Ace is going on business

I can't say enough good things about these folks. When I was purchasing my hot tub in February of…read more2019 the sells staff was like most sells staffs, very attentive to my needs and questions. My concern was once they made the sale, the quick to answer questions and address my concerns would be long gone. Kelsea, the retail sales manager reassured me that would not be the case and time would show she was and is a woman of her word !! Any question about the hot tub from set up to getting new filters and even little things like a pillow fastener. Either she would handle my issues personally or she would have someone within her organization reach out to help me. They offer a great product and its backed by outstanding support !! My only regret is that I wish I pulled the trigger on my MasterSpa years ago.

These Gentle Men Jacob and Jordon. Are Awesome, They are very professional and take care of eve y…read morething. Really appreciate there work and how honest they are. Thanks Guys. See ya soon.

Was recommended this guy, Denver, by a good friend, claimed he was best and a really stand up guy…read morefor pool equipment maintenance. Not the case at all. He installed a new filter pump to the tune of three grand that he sold us on as being really great. I wanted to get a cheap single speed and throw it on, but he claimed the variable speed would be really ever efficient and we would see a huge savings in energy and it would last us at least 6 or 7 years. Less than two years in and the thing is leaking oil from the motor/gears. His phone is disconnected and doesn't respond to emails, no one's heard from him. Not really the "great stand up guy" my friend told me he was if you ask me. A responsible independent business owner such as him would have at a minimum let his customers know he was retiring, left a good referral business for his long time customers to turn to, and at least fielded emails from his former clientele when they had serious issues or concerns about work or equipment he installed!!

I have used Denver for several years. He is honest, dependable, and has ALWAYS delivered superior…read moreservice. If you are looking for a top-notch pool guy, Denver at Aquatech is your man. Do not hesitate!