Jackie has provided us so much guidance and insight into how to best support our son. We have…read morereally found a partner who helps and works with us. Liam has blossomed since he started working with Jackie. He has a newfound sense of ease and confidence that comes through the skill building work he does in his OT sessions. Seeing her is one of the highlights of his week and we are so proud of him and the work they have done together.

We feel so fortunate to have found Wonder Land OT to work with our 7-year-old daughter. Jackie is…read moredeeply caring, highly knowledgeable, and truly engaged in every session. From the very beginning, Jackie built a strong connection with our daughter, and it's clear she feels safe, seen, and supported in Jackie's care. Our daughter genuinely looks forward to each session and leaves feeling proud and empowered. One of the most meaningful parts of this experience has been watching our daughter begin to reflect on her own learning and body needs. With Jackie's gentle guidance, she is developing greater self-awareness and confidence in advocating for herself, both at home and at school. Jackie also makes a point to connect with us regularly, offering thoughtful insights and practical strategies so we can continue to support our daughter at home and partner effectively with her teachers at school. Her collaborative approach and clear communication have made a real difference for our whole family, and we're so grateful to have her as part of our team.

My mom, Doris has been at South Marin Health and Wellness in Greenbrae for nearly 5 years, and I'm…read moreincredibly grateful for the care she's received. During COVID, she became very ill and was placed on hospice. After caring for her at home for 9 months, we were advised to find a long-term care facility. I briefly placed her at another facility in San Rafael, but knew within hours it wasn't the right fit. Finding South Marin was a turning point. My mom was diagnosed with terminal cancer, kidney failure, and dementia. The care, compassion, and respect she's received here have been exceptional. A special thank you to Kelly, the social worker, who is knowledgeable, supportive, and truly cares. Carina, the activities director, is also wonderful and brings so much kindness to the residents. All the nurses, assistants, and staff have been wonderful. I never imagined putting my mom in a SNF, but I feel very lucky she's at South Marin. As a former long-term care volunteer ombudsman, I also want to add some perspective. I've seen reviews mentioning delays in care. The reality is that staffing shortages are a widespread issue across the industry due to policy and funding challenges. That said, the staff here consistently do their best under difficult circumstances. Based on both my personal experience and professional background, I can confidently say South Marin Health and Wellness is a top-notch facility. Thanks team, I appreciate all of you!

My Mother has (unfortunately) needed rehab stays several times in the last few years at multiple…read morefacilities. South Marin is by far the best. Their PT (what she tends to need most) is terrific - the PT therapists seem to experience little turnover as the same individuals have provided PT for my mom over several stays. Despite being very busy, the social workers are also very helpful. And Dr. Susan Nguyen (the hospitalist there) is wonderful - caring, smart, and on it. Rehab isn't fun, the facilities are all really busy and frustrations are inevitable. But we will keep requesting South Marin when my Mom needs it b/c it's the best around.

In my opinion, informed by my own experiences and by witnessing the maltreatment of others,…read moreNorthgate's top priority is increasing profit regardless of how much their cost-cutting modus operandi and associated perpetual negligence puts resident/patients at-risk resulting in easily avoidable suffering, illness, isolation, malnutrition and even patient mortality all due to their far-too-frequent negligence and immoral, unprofessional lack of concern for client safety and overall health. To state it euphemistically, while there are Northgate staff who display a high level of caring, responsibility and professionalism, there is a statistically significant population of NG staff including medical doctors, upper management et al, whose lack of concern, engagement and failure to meet the basic CA expected standard of care is so poor that their disregard for resident/patients' well-being results in frequent severely undesirable outcomes. Failure to diagnose, failure to prescribe and failure to treat even the most obviously severely ill resident/patients who ultimately end up enduring a miserable day-to-day existence too-often en route to knocking on Heaven's door. One out of hundreds of examples: the single medical Dr. on-call here along with the D.O.N. et al decided that ignoring increasingly severe respiratory distress symptoms (i.e. the terrifyingly long death-rattle wheeze of a resident-patient discharged from a hospital to N-Gate to recover from a preexisting serious respiratory distress diagnosis) was perfectly fine even with multiple resident/patients testing positive for COVID-19 and then quarantined at the exact time this resident's breathing went from an alarming cause for concern to horrifying as anyone hearing his liquid-y death-rattle knew instantly that he was going to die very soon unless placed in the care of a specialist in a hospital setting and sure enough: Three days after he began presenting symptoms of the severe chest infection (COVID-19) going around - which I had suffered through for a full month yet unlike other residents I was not tested for COVID-19 until AFTER my symptoms were fully extinct - the poor gentleman expired. And on top of his preventable death, the actions of staff re: resuscitation were both inappropriate and far too late as they did not begin compressions until 30 minutes after discovering him unresponsive and quite dead but still warm; timing it so that they began resuscitation just as the paramedic arrived and sharply informed NG staff that they had failed to notice the patient's DNR (Do Not Resuscitate) bracelet and as this was not the first time such an incident had occurred the paramedic chastised the NG staff quite severely for once again failing to pay attention to important patient information details such as the fact that he did not desire resuscitation in the event of physical death and so on. The paramedic quickly reviewed an extensive list of past NG staff mistakes and warned them that moving forward they'd best keep their eyes on the ball so to speak or he'd be professionally, legally and morally obligated to file a report on behalf of patients made to suffer needlessly even unto death thanks to NG staff carelessness. The above is just one example of negllasuffering and/or death-via-negligence from a total population of disturbing instances of medical staff ignoring severe symptoms and pretending-at-responsible-behavior when in reality their actions reflected the unprofessional profit uber alles Northgate status quo. In short, Northgate Post Acute is the antithesis of a quality, responsible, caring and productive skilled nursing facility. Northgate Post Acute is an endless nightmare of criminal neglect resulting in needless suffering, illness, injury misery and even death. As others have noted, Northgate is not a place to send family and loved ones for any form of medical care as the LLC that operates Northgate and other Nor Cal SNF facilities cares nothing for the well-being of clients and instead prioritizes securing as much wealth as possible by billing Medi-Cal over $10k a month but providing super low-quality room, board and the absolute most inadequate forms of nutrition (food so bad you can't believ), diagnosis, PT, medical treatment and every other integral component of a skilled nursing or other medical facility. Bottom line: Northgate Post Acute is the antithesis of quality health care. And like a vast majority of U.S. skilled nursing, physical rehabilitation and nursing home facilities, cares nothing about providing healthcare (they will ignore their own Dr's diagnosis and specialist consultation orders for months and years, intentionally delaying every form of needed medical including imply "dropping" patients outright). Northgate is, in short, a prime example of the horror of the USA's for-profit health care system, the ONLY for-profit health system in the free world and the reason why our #1 cause of bankruptcy is healthcare costs.

Do not send your loved one here. My brother was at this facility for six weeks and was neglected,…read moremalnourished, and unattended. This facility has every sign of a negligent care facility which is criteria for a lawsuit: my brother was depressed, he lost 20 pounds because the food is inedible, he had bed sores, he had a bandage that was not changed for six weeks, he was hallucinating for lack of sleep because of others screaming all night, he was laying in a bed for 23 out of 24 hours, except for mandatory physical therapy, which was only done because it was mandatory. He was sitting in a dirty adult diaper for up to three hours before being changed. When the administration was confronted about all of this misery, "Alberta" said she was unaware. Go figure . . .

We're still in the early stages of setting up all my son's services, but so far it's been organized…read moreand pretty timely. Cortica definitely has more of a "big chain" feel compared to the small, family-style clinics we were used to... things like multiple phone lines and staff menus before you get to the right person. But that's kind of expected with a nationwide company, and options in Marin for ABA and OT that take insurance are limited, if any others? The process has been clear: we started with a Nurse Practitioner, then an ABA assessor, and then the ABA supervisor who continues to meet with us regularly. They've taken into account data from our previous clinic down south, which we appreciated. Everyone has been super knowledgeable and kind. It's true there's a wait for RBTs due to staffing shortages, but once you're in, you still get regular parent training sessions with the ABA supervisor, which helps keep things moving while you wait. We're hoping to get an RBT soon. And Dr. V, the neurologist on site, is amazing. She's been fantastic with my son. Super communicative, supportive, and easy to talk to. She's very organized and her medical assistant has provided so much info for us which is great. It can all feel overwhelming, but I think the systems (online portals, phone mazes when calling, just the corporate infrastructure) is what kind of kills it for some folks...as it can start to get frustrating to have to do so much to get to the right 'person' for answers. However, I think some of that will fade away...as the rhythm of a schedule for therapies, follow-ups, etc. gets in the groove.

Knowledgeable and caring staff; MD, music therapy, OT and ABA under one roof. I highly recommendread more

"Thank you for finally summing up my boy: "kiddos who are so brilliant and full of energy, and are…read moreworking on their impulse control and attention skills." That's exactly it! I always struggle to describe him and that is spot on! So glad we found Little Hands and look forward to continuing to partner together in the coming months :-)"

Hi Folxs, I really appreciate working with the Sport &…read moreSpine center in San Anselmo. The staff really are 1st rate. Lisa Story is my main person, I work with and she is so friendly, caring, kind, thorough, and up on so much health stuff. She sincerely believes in connecting with her clients and I have seen her friendliness with all her clients, not just me. She's also in tip top shape, but can relate to climbing out of an injury hole, as she has had to recover from various injuries herself. The whole staff is vary caring, kind and accommodating. They are all good listeners & without trying in some contrived way, get you to laugh and feel hopeful. I really recommend Sport & Spine wholeheartedly.

I have been seeing PT Mike Mottola at Sport & Spine Therapy of Marin, doing rehab for total reverse…read moreshoulder replacement surgery. Thanks to Mike's expert treatment, my shoulder is progressing well. What sets Mike apart in the PT arena is his combination of technical skill and genuine caring for his patients' recovery. From our first session, it was clear that he has extensive knowledge of anatomy and rehabilitation techniques, and is able to explain them so that I can understand what to do and, importantly, what not to do. He masterfully developed a personalized treatment plan that managed to tailor the PT regimen so that I can strengthen my shoulder without aggravating my degenerative spine condition. At each session, Mike begins with soft tissue mobilization to reduce the scar tissue in my shoulder, and as a result, my post-surgery range of motion is now excellent, with an absolute minimum of scar tissue impeding movement. Even though the Sport and Spine facility is quite understaffed at the moment and he's got to juggle 2-3 patients at a time, Mike carefully monitors my exercises and makes adjustments as needed, ensuring that I am achieving the proper positioning so as not to risk further injury. One of their PTs just left, and I understand that it's not easy to fill her spot. I do hope he gets another certified PT in soon though, because it's otherwise an excellent facility, and Mike's overload of patients is far from an optimal set up. Meanwhile, he maintains both good humor and really superb care. In sum, thanks to Mike's care and the thoughtfully tailored PT program he devised, I've seen significant improvement in my mobility and pain levels, and my strength is finally returning. My shoulder surgeon is pleased with the progress, and I am eagerly looking forward to resuming normal activities. Mike's expertise and dedication to his patients are top of the charts. 5 stars and huge applause for Mike Mottola!

I had an order to schedule an appt for outpatient PT. I left 3 voice messages and received one…read morecall back saying they could not schedule an appt until my order was reviewed by a physical therapist. The receptionist was very cold and said I would get a call back in one week. I never received a call back and after leaving 4 more messages I finally got a message to call them. I have never been able to talk to a person each time I called their clinic. I would not recommend this clinic.

I was referred to MGH for an Out Patient CT exam. The exam itself takes only 5 minutes. Told to…read morearrive at 11:30 for a 12:00 apt. Parking is very tight. But arrived at 11:30. Told they were running 2 hrs behind. Asked why I wasn't called ? No response. If you need an Out Patient CT I recommend looking for a true Out Patient facility.