I highly recommend Senior Helpers. If you are a senior, and need help at home, I encourage you to…read morecall Senior Helpers. Jenny the owner of Senior Helpers and her amazing team of caregivers recently saved my day at a time of need -- so I know they can save yours! After interviewing several home health care agencies that serve my area I chose Senior Helpers to assist me with needed services post-surgery. Jenny and all of her caregivers were astonishing: utterly professional, consistently dependable and, perhaps most importantly, sincerely caring and compassionate toward their clients and about their work. And, Senior Helpers is very reasonably priced. I am deeply grateful for the assistance of Senior Helpers at a critical time of need. I will continue to use them in the future to help with tasks made difficult due to aging and physical disability. You have a great team, and run an excellent business, Jenny. Thanks so much!!!

Stay away from this business!!! So much drama in the work office!! Very unprofessional!! Under pays…read moreemployees and the pay is always messed up!!! The owner is so unprofessional!!! Terrible business all the way around!!!! Stay away!!! Do not waste your time working here or getting services!!! Lots of client complaints!!! They only care about the money!!!

Last year, my godfather's health declined rapidly after a serious blood-related illness left him…read moreunable to get out of bed. After a stay in a skilled nursing facility, he still needed daily monitoring and support--but ongoing skilled nursing care was simply out of reach financially. That's when I found Home Helpers Home Care of Concord, and I can honestly say they were exactly what we needed. From the very first phone call, I felt completely at ease. I spoke directly with the owner, learned about their services, met the staff, and immediately sensed the professionalism and genuine compassion behind this company. What really blew me away was the level of personal attention. On the very first day of service, the owner showed up in person--and early--to introduce us to the caregiver and stay for a while to make sure everything went smoothly. That kind of warm, hands-on handoff is almost unheard of these days, and it made a huge difference for my godfather, who had always resisted outside help. The caregiver they matched us with was kind, patient, and incredibly attentive. My godfather felt comfortable right away, which honestly surprised me given his history of refusing care. Home Helpers provided a cost‑effective solution without sacrificing quality, and their leadership and staff consistently demonstrated reliability, professionalism, and heart. I'm truly grateful we found this company. If you're looking for trustworthy, affordable, and compassionate senior care, I highly recommend Home Helpers Home Care of Concord. They go above and beyond, and families like mine feel the difference

Just wanted to say thank you. I live out of state and you guys made it so easy for my parents…read more Thank you for the transparency and honesty.

My father was in hospice care with Sutter Health his assigned nurse Shirley and Home Health Aide…read moreLupita was amazing! All of the nurses, chaplain, and social worker who assisted were kind, patient, and helped me to prepare for what to expect. Losing my father was difficult, but knowing he transitioned with dignity put my heart at ease. Thank you for individual partook in his care. May God bless you double!

Wound care nurse Toni, made false notes in my file saying I was an addict! I have a large open…read morewound on my forearm and due to severe pain I was prescribed Norco, never in my life have I been an opiate addict! Unbelievable. She should lose her license.

I am an employee of Best Ever, I have been working for them for 8 months now. They set me up…read moreimmediately with some wonderful clients. The staff is hard working and very dedicated to the clients as well as the employees. They are always there when I need them. They answer all my questions on spot. They meet me at new clients homes for introduction. If I need a day or two of They are always willing to give it to me. I have been a caregiver for many years and Best Ever is one of the best. Thanks, Catherine

I expected good things from a company named 'Best Ever Home Care'. While we had to cycle through a…read morefew caregivers until they found a regular one for my mom, we had the chance of Julia being my moms caregiver for up to 2 weeks. Julia provided excellent caregiving services for my mother; taking her to the ice cream shop, and to a local man made lake to feed the ducks, she was always engaging with my mom. We then got our regular caregiver, who I thought was a pretty good math for my mom, she truly engaged with her and my mom liked her. Over the course of her week working with my mother, she divulged information that we did not need to her (her boyfriend was in jail). One day she came in, and about mid-shift, she said she needed to take a phone call and went into the bathroom for like 15 minutes talking on the phone and "cleaning" our bathroom. She came out and I asked if everything was ok, she said yes. About 1/2 hour later, sitting on my couch, her phone rang, and she asked if she could take the all, I said of course. She went out into my garage, and proceeded to yell at the top of her lungs in my garage. I went out to the garage, and asked her to tone it down, and that if she needed to leave, then she should do so, which she did. I was a little nervous with her coming in on her next day of work, but she came in, I just so happened to be upstairs showering my mother from a bathroom accident. My husband texted me and told me, the caregiver told him that she had lost her sense of taste and smell. I asked her to come upstairs and told her that she was going to have to call her company and that they will most likely ask her to go home. She called her company while on speaker phone and I heard Julia chastise her and ask her questions, instead of telling her to leave immediately. Julia wanted me to make the decision to send her home, and I told her it was her companies integrity on the line and that she needed to make the call, that I too felt she needed to leave. LONG STORY short, the caregiver tested positive for COVED-19, and we were forced on a mandatory quarantine for 14 days. This Christmas is most likely my moms last and I tried to make it as special as possible for her (she loves Christmas), and now it was all jacked up, and her other son could not come down on Christmas as planned. All 3 of us in the house went and got tested and thankfully came out negative. The hardest part of all of this is that Julie ghosted us. She was not responding to texts or calls, and then she felt like she couldn't answer questions I was asking and had to bring in other "managers" on her staff. We eventually scheduled a zoom meeting to discuss moving forward. With some troubleshooting, we finally met, but EVERY TIME I went to talk, I was interrupted, first by the scheduler Toni, then by the "risk manager" Karin. I ended up ending the Zoom since they would not hear me out or listen to me, and kept making excuses. I would be VERY wary of hiring this company to provide any caregiving services to your loved ones. Their employees to not wear their masks properly (above the nose) and that included the companies owner Julia!! The employees do not know the companies policies (mask wearing, not showing up to work when you have cold/flu symptoms), Julia kept telling me that all of their employees know their policies. Apparently not, otherwise I would not have to write this review. Hell, the company never even offered to get us groceries or send a gift card to get groceries. Never even checked on us to see how we were doing. Instead I received ZERO communication (I even had to call to find out wat the test results were from the caregiver)... again GHOSTED. This is a BAD company that provided mediocre care for my mother at $31.00/hr. I expected more! Don't expect much from this company.

Great service of therapists coming to your home and guiding you with home physical therapy. I only…read morehad 4 visits, so the convenience was nice. I enjoyed working with Jesse, professional & arrived on time . She had great suggestions for the type of therapy exercises to do. At the end of pt time she'd list the exercises to do. She really helped encourage me and challenge me which helped my improvement & for me to regain my confidence back. I'm a lot stronger, efficient and look forward to improving more each day. Thankyou for the jumpstart Home Health and to Jesse.

I had a total knee replacement last week and have been getting home physical therapy by Sally. She…read moreis very professional and listened to all of my concerns. My pain control was not adequate and she help guide me through the process of contacting my MD. She is very encouraging on this painful post op therapy. She kept me informed what time she would be arriving and was always on time. The reason behind the exercises were explained to me. I would definitely use the agency again!

My mother needed caregiving services after being discharged from the hospital. I would say that…read morethe intake and the care coordinators were nice and accommodating. I had to make several scheduling changes due to my mother's changing care needs and the care coordinators were able to accommodate. There was one time that they could not find a caregiver and did provide phone. I would say that the majority of the caregivers that they sent out were competent and my mom really liked them. The rest did not interact with my mom and just sat in the chair, saying nothing. One caregiver watched TV the entire night she stayed with my mom. I let the agency know and I asked them not to send those caregivers again. I was glad that we had access to caregivers but I think I may try to use another caregiver company if the need arises.

Great company with the option of being flexible with hours. All the clients I have had the…read moreprivilege of assisting are happy with 24hr.

Caring, professionals in PT, OT who work with clients wherever they may be along the way of their…read morerecovery.

This place was great when it was part of John Muir. Then it went private and is called 'Muir…read moreHealth' and gone downhill. Had an order for services from the doctor for my elderly parent with dementia. Called numerous times to find out when they would come and they just showed up at the facility where my parent lives without telling me. even after I had asked to please call my number. still came 2 more times without notifying me. Different nurse/PT/OT came each time. No consistency or follow up call with me after visits so no idea how visits went. Tried their advice nurse line because my loved one was having urgent issues. No answer, or call back. Left message but no one called. Stayed on hold and after 15 minute wait talked to advice nurse who said they would call the primary doctor and follow up with me. No follow up with me after 2 days. Seems doctor was never reached then it became the weekend. Had to call urgent care Person who answers main phone number is not skilled and cannot answer any questions. No point in having home health with no follow through about progress or addressing issues.

Comfort Keepers is EXCELLENT! Their management team were responsive, empathic and supportive…read more They listened to our needs, assessed my husband's physical and medical status, and sent caregivers who helped us beyond measure. Every single caregiver was on time, friendly, and helpful in every possible way. We felt safe, cared for and supported in healing. The overnight caregivers allowed me to sleep and helped my husband with medications, bathroom needs and making sure he was safely in bed whenever he got up, or moved around. The daytime care was equally attentive, friendly and engaged with our needs without being invasive or hovering. As my husband's health is now better, we are beyond grateful for all of the attention and care Comfort Keepers provided. THANK YOU!!!

ComfortKeepers really stepped up after my surgery to provide a kind and competent care giver for…read moresix days. Even though it was a last minute call, they provided service within 24 hours and at a very reasonable fees. The staff are super professional and stay in top of all changes in schedule or staff and accommodations needed. My particular caregiver - "T" - was excellent: compassionate, engaged and sensitive to my tiredness and other needs.

Vision Home Health Care offers amazing employees willing to always go up over and…read more....... beyond their call of duty to easing the pain,trauma,discomfort & worries and anxiousness of feeling inadequate & immobile and not wanting to be a burden to our friends and family members , cause my daughter basically is taking care of my whole self from head to toe sort of like I'm feeling similar to a precious toddler needing help with shower, she comes my hair , she puts nice clean clothes on me , cause both my shoulders are needing OT help so I can figure out how i can eventually figure out how to use my shoulders to get clothes on my body cause I'm too weak in my arms and legs from falling down my stairs 4 times ,makes me breakfast,lunch & snacks and dinner cause otherwise and she washes my clothes and my bedding ect. Basically I'm like her babydoll & now she takes care of me like she is the mother to a precious newborn I'm so grateful for my VISION TEAM of : HOME NURSE Emmy!! Gem - assessor for services with OT and DME ordering my shower chair, PT assessor Norm, and my social worker Fatima !! Everybody named and unnamed have all worked simultaneously as a team to offer me the absolute best of care physically, emotional and all have literally listened to be patiently rabble about how I don't want to feel like a burden to anyone and they have all heard me or seen me cry like a baby cause I'm so grateful I came back from the brink of death while trying to overcome my organs on the edge of shutting down in December days before Christmas Day I was fighting for my life literally !! Vision Team !!!!! I give my vision team 20 stars . I'm forever grateful !!! !!!!!!!'

This is my second time to use vision home care and I have been very happy with them. I signed on…read morefor physical therapy after a broken leg however, I got other care from them as well. I was worr about how to get to the doctor office to have my stitches removed and mentioned it to my PT and she arranged for one of Vision HNHC's nurses to come to my house where it was completed in about 10 minutes while I sat in my easy chair.

I like to compliment the home health nurse, Shiva Shadloo, RN who takes Excellent care of me after…read moredischarge from open heart surgery. I have never been a heart patient. I was diagnosed having a rare, quiet and non-genetically linked heart tissue disease. She guided me along and encouraged me to speak with my cardiologist as well as sending the attending cardiologist her questions; helping me to understand my concerns, side effects and benefits about heart medications. Her weekly visit helps me to stay positive and less depressed; feeling confident in self care. Just want others to know that home health visits are valuable, providing education and support for your self care at the comfort of your home; especially when one is not allowed to drive during healing period. Health Link is the place to look into when one needs support after being discharged home.

This agency had one of the highest ratings in the paperwork given to me at the hospital. We had a…read moremis-step on the intake but once Carrah was assigned my therapy went extremely well. My vitals were taken, I was shown the exercises, but what set her apart is that I was treated in such a compassionate way. I was not just a body healing from surgery. I was treated as an integrated person, recovering from surgery while all the daily stressors of life continued. My surgery was to relieve spinal compression, and it felt confusing to have some of the same symptoms as my nerves were waking up. I looked forward to Carrah showing up and reporting my concerns as well as my progress. The exercises helped to strengthen my body but I shared stressors that impacted my recovery and she patiently listened which made it possible to feel a sense of release. As I mentioned to Carrah, endoscopic surgery can be a bit misleading because you have less pain but your body has still been through surgery. I recommend Carrah highly. She is not only compassionate but skilled and experienced. I will think of her when I walk down to the far end of my street. I felt like I was walking with a friend and stopped to feel the wind on my cheeks and that I getting back to my life that I have missed. Kindly, Lauren