We visited the store because my 13-year-old son has recently become interested in dirt bikes, and…read morewe couldn't have asked for a better experience. From the moment we walked in, we received a very warm welcome and outstanding customer service. The owner took the time to answer our questions and helped us navigate the different bikes and equipment. As newcomers to the sport, we really appreciated his patience, knowledge, and willingness to help. This will definitely be our go-to place for dirt bikes and gear in the future. Highly recommended!

Called ahead to make an appt with the shop and get repaired this past week. When I pulled up, the…read moreShop was absolutely bursting at the seams with vehicles- ATVs, dirtbikes, you name it (it's Summer). Despite this, the shop door rolled up at the exact time of my arrival and I was efficiently directed where to park. I went in, dropped off my keys, and the front desk checked that they'd be able to fit me in. I understood, due to the volume of vehicles. When he returned, he confirmed it was ok to drop off, but mentioned they may not be able to get to my service that day. Not a problem, I wasn't in any hurry, and again- could see how full up they were. Imagine my surprise when I got a call saying I was ready prior to the end of that same day! I made sure to hurry in and grab my vehicle to clear up space for their shop. The service offered at this place is appreciated. I'll be back.

I am not a dealer, just end customer. Ordered several parts for my car. Was pleasantly surprised by…read morethe level of professionalism. Very quick shipping, friendly interactions and the most important - willingness to resolve issues. Definitely 5 stars. Boris G.

My wife's car needed a brake light assembly (which had been broken in parking lot recently- not her…read morefault BTW) With the cost of new parts, I thought I'd make a few calls and see if I could get a salvage part from another car. I called several "recyclers" and was quoted prices and given advice, but after giving the gal on the phone at American the specific year, model, make and the fact that this assembly was mounted on the quarter panel I was told that yes, they did have one and was quoted a price about 30% less than a new one. Excitedly I made the trip out (about 20 miles) to the outskirts of town and went into the office and repeated what it was I needed and that I'd called the day before and was told they had exactly what I needed. The gal did her computer thing and said, why yes, they did have it but that it wasn't exactly the same, probably wouldn't be an exact match and that it was from a vehicle one model year different than mine. I agreed to go and look at it and was taken out in the back of the large salvage yard and shown the part. It wasn't a match at all and my effort, gas and time was completely wasted. I'm not sure why a business would do this. I guess some folks would put a mismatched part on their car, but I think this is the worst kind of business practice (bait and switch?) and frankly discourages people from patronizing places like this. This kind of thing does get around, but maybe it doesn't matter to American Auto Recyclers. I recommend you avoid this place at all costs. You'll be much better off.

In 2018 I bought four leaf springs for my camper from Rocky Mountain Springs. In less than a year…read morethey had all flattened out and the clip on one of them had failed. I brought them the spring to request about upgrading to a heavier spring (which they said they didn't carry), or adding a leaf to the existing springs which they said would be $110 per spring (original price of each spring was $35). They told me my camper was overloaded even though I offered to show them the weight slip I have showing the camper is NOT overloaded. In summary, the springs I bought here seem to be average quality at best (certainly no better than the stock Chinese springs that came with my camper), and they are not willing to stand behind their product. On a positive note I will say the U-bolts I bought here are holding up well.

I had one of my drivers take a trailer to this place to have an axle replaced. They had the…read moretrailer for nearly two months. I called numerous times to check on the trailer and never got a straight answer as to the status and was consistently told that Mark the owner would call me back. Mark either never got the message to call me back or chose not to call me back. Either way, I am now going to pick up the trailer, as I was told that they still haven't ordered the parts and it would take another 4-6 weeks to get the parts. This is after I was told a week earlier they were waiting on the parts. I would highly recommend not taking your trailer to Rocky Mountain Spring and Suspension.

I've purchased several RVs over the years. Most were positive experiences. My experience with Pikes…read morePeak was not. Pre-purchase pricing negotiations didn't go well for me. They held their ground and knew that they had the upper hand since they had the model I was looking for, and I could not find one locally. I get that. I'm from MN and they are in CO. Buying sight unseen was difficult and stressful. I asked for a walk around video and never got one, only pictures. I wanted to have the truck camper delivered since we had an elderly dog that could not make the trip. Delivery was expensive. We agreed on a price and somehow that price went up during final invoice time. I was told the camper would be delivered on Wednesday March 11. I got a call Tuesday March 10 and was told the camper was going to arrive "early afternoon that day". I took the afternoon off work to be home when it arrived. Later that morning I was given an updated ETA of 7:30PM. Shortly after 9PM, no camper and no word from them so I reached out. I was told that the driver was "in northern Iowa and would be there in 45 minutes". I waited 1 hour and nothing, so I called again. I was told that they were a half hour away, another lie. It was almost 11PM when they finally arrived. I took delivery of a $40K camper at 11PM at night in the dark of Winter. I paid a premium price for the deliver "service".... After the next morning inspection, all looked good. I did notice that one of the dust caps was missing on one of the four electric jacks. Not a big deal, but I'm an engineer and the manufacturer of the electric jacks supplies them with dust caps for a reason. So, I went on the manufacturers web site to order a replacement. The price of one of the little dust caps was $25 including shipping. I thought before I ordered one, I will ask Pikes Peak if they have a spare. I reached out to them about the single missing cap and was told "all of our Adventurer campers on site don't have any caps, but I do have a spare set that I can send you". I thought that was an odd thing to say. So, I checked the pictures on their web site of other Adventurer campers on the lot and, sure enough, all the pictures showed the dust caps in place on the jacks. That was just weird. Two weeks later, no dust caps arrived so I reached out and was told that they were sent standard mail. No tracking and never arrived. That was weird, too. I was told that they would send another set. I'm not going to hold my breath for those to arrive.... All in all, there were a few other odd stories I could add but you get the picture. I cannot recommend this dealership and won't be going back to them in the future.

Out of state new customer!…read more Everyone here was great! They did not SELL me, they INFORMED about options and EDUCATED a new buyer with numerous texts, calls and follow up. I bought a new NOBO 20.3 and could not be happier with the experience. From sales, to tech, to the front counter, the entire staff was accommodating and respectful of my time. I highly recommend Pikes Peak RV over any dealer that wants to sell you something off their lot. IT WAS WORTH BUYING OUT OF STATE AND DELIVERING TO OUR DRIVEWAY.