While this REI is a bit small, the store itself is wonderful. The selection is bigger than you'd…read moreassume. Everyone I encountered was friendly. I actually came here to get some ideas for hiking pants I want for Christmas and am so glad I did, I got one added to my list! We aren't online shopping this year so it's perfect!

I've been a member for awhile. This location is good. It might not stock everything but the sales…read morepeople are nice.

Genuine!!!! The real deal lower prices. They have real deal and prices much less than othersread more

Store hours say 10 on Sundays but they were not open. No note on the door. The one time I have been…read moreto this store before they were rude. Every other 511 has been great. Replace management here. Maybe it will get better.

Greetings, I was blessed with the honesty and straight…read moreforwardness of the employee in regards to either fixing, upgrading, trading, repairing or selling my MTB. A very eye opening experience especially with the amount of companies who are more worried with profits than honesty and morals. Kudos to the entire team. Regards, JB Free America

I brought in my older Mountain Bike for an upgrade of brakes. I asked if I needed a tune up as…read morewell. After a quick inspection the gentleman said a full tune-up was not required, that he would tighten up the headset for no additional charge. Friendly and very knowledgable staff. Super reasonably priced too!

I see a lot of bad reviews for this place however when I went the staff was great about trying to…read morehelp me. The manager on duty also seemed helpful. They have a pretty good selection, and we were able to find everything that we needed.

Honestly, the prices are a tad bit high in my opinion. The location itself has a good selection…read morewhich is a plus. The service is what you'd expect.

Amazing customer service, we were in from way out of town and the shop hooked us up with just what…read morewe needed to keep traveling. So helpful and kind!

Amazing professional and fast service. The staff is simply amazing. Patient. Knowledgeable and…read moreattentive. Thank you so much!

I spent over $1,000 at this store, returned the following day to exchange cycling gloves and return…read morea ski backpack that was too small for the gear I purchased there. I had a paper receipt for the backpack and was given a concerned look for the gloves' exchange since they were on a separate receipt, through the email, no paper receipt given for those that were purchased with ski boots and ski helmet. (and extended warranty for the boots' fitting) Manager Allen (supervisor, he said). He couldn't find my purchases from yesterday and the email attachment would not come up, only white page. He tried several ways to get my receipt up so we could exchange the gloves but I was worried that the warranty for my boots fit guarantee for an added charge would not be honored because they had no record. They tried my phone number and email, nothing. So I asked for a copy pf my receipt from yesterday, paper copy, and he himhawed around and shuffled his feet and finally came up with, "it was my fault and my phone's fault the receipt attachment would not open." So that trust is nonexistent and I will never return there. No apologies or assistance to help me, even the clerk from my purchase yesterday wouldn't help, sad place

I previously posted a negative review due to a discrepancy between Epic advertised practices and…read morepolicies and what was actually happening. In other words, misleading policies and advertisements. Epic was accommodating in following up to try resolve.

We love coming to bass pro for our Christmas photos! They offer free photos with Santa every year,…read moreyou get the one printed photo free but can purchase more, we chose to buy the online package so we could download them and it was only $20 so not bad. You have to make a reservation online but they do this for Easter as well! It's smart because it gets you in the door then we spent an hour walking around looking at the fish tank and ultimately buying a few things.

Garry did such an amazing job helping me get new string on my fly reel and he was very…read moreknowledgeable.

ABSOLUTELY AMAZING SERVICE HOLY MOLY... IM A BEGINNER SNOWBOARDER AND DIDNT WANT TO PAY FOR A NEW…read moreBOARD AND ALL THAT WITHOUT KNOWLEDGE AND LET ME TELL YOU THESE GUYS KNOW THEIR STUFF!! I got a Burton LTR series which is a great beginner board for 175 in all WITH bindings! You wanna talk about value that's value right there... I got boots which sure weren't the best but they definitely got me thru my first few weeks. They then proceeded to get me the whole bundle for $250 with tax!.... Thanks Geronimo They also helped with setting it up for me! I will be shopping here again, this board has even gotten me down blues and greens with ease to where people are surprised I've only been riding for 9 weeks now or so!!

Cody was the best, good prices. They were very nice and helpful, my mom knew nothing about skies,…read moreand now she knows so much about skies