I have a friend who has been telling me to stop bringing my teams to ISA. However, I have been defending it because they are mostly friendly and they are situated in an excellent geographic location. However, I have finally run out of patience with this place. Where to start? They frequently schedule games at the last minute. They schedule kids' games as early as 4:25 pm on weekdays. They advertise doing soccer team parties there but then they don't work with you in scheduling dates for them when you call. Their rules are arbitrary. For example, they have a rule that after 6 fouls, the opposing team gets a PK. That would be fine, but they have a rule for U10 and older that players who kick the ball while falling down incur a foul. I've had teams commit zero REAL fouls but get cited for these funky fouls and give up PKs. Other arenas in the Sacramento area allow teams to add a player to the field when they are down by 6+ goals and another player when down by 8+ goals. ISA does not. Instead, they insist that coaches on the winning side should remove a player at their discretion. The problem with this is that coaches frequently have large teams and can't afford to remove players. Either that, or they are poor sports who refuse to weaken their team even slightly. In my current indoor session, my team has been outscored more than 40-0 in 4 games. I have twelve 6 year olds and we are playing against U8 teams from the top divisions that frequently have players that have turned 8 during the season. I knew we would take our lumps but my young players are feeling demoralized by the outrageous losses. I have asked for some assistance from the owner but he has refused to hear my suggestions. Instead, we show up week after week for another 10+ loss. I've finally decided to take the $1,000 per year that we spend there and use it elsewhere. On a lighter note, the facility is among the best in town and the referees are generally excellent. It's too bad that management makes this place insufferable. read more

My daughter first year doing indoor 14 soccer she really likes it a lot of fun and great for the whole family lots of fun to watch.

I just love this place. It feels like home when you walk inside. There's upbeat music playing and everyone comes to get some exercise, have some fun, and play the beautiful sport of soccer! There are the occasional players that take the game too seriously or a spectator that is our of control. But for the most part, it's a fun and well maintained environment. Good officials and good management. read more

I love playing at ISA. The staff are helpful and friendly. The referees are referees. If I have a complaint, I go and talk with the people behind the counter and things change. This is the best indoor complex in Sacramento. read more

We were interested in continuing our team momentum into the winter months, but this place won't allow us to join a league because our u8 team has 3 girls. They have an arbitrary "two girl per boys team" cut off, and couldn't give any reason or rationale behind that rule. These are six year olds, for goodness sake. And our girls kick ass. When asked what was inherently different about 2 girls playing with 6 boys vs 3 girls playing with 5 boys that somehow made the latter unacceptable, Jim had no good answer. It's very unfortunate. We wanted to play in their league, but we certainly don't want to break up a team because of arbitrary gender-based rules. read more

Ugh. I think this is going to be the last season with ISA and im going elsewhere. this is the 3rd tme I've witnessed people drinking in the parking lot. This time it was half our team. Now i personally don't care if you drink...ive be known to throw down a few, but not before playing. I have a job and a baby, i don't need to spend time away from either because my teammates want to joke around while i get hurt. Shame on you ISA for letting them play! Not only do people get hurt, but it's a HUGE liability. (I understand they cant police everyone but i smelled them standing 4 feet away, and they were standing right next to the ref). Please don't letthis place turn into Metro read more

I should have listened to Yelp.... Everything I read was true. TERRIBLE customer service. I emailed them asking if they had any openings for their men or co-ed teams and they responded that there was an opening and to email back if I was interested so they could set me up with the online waiver. I immediately responded that I was interested, yet never got another email. Called in, they told me to just come in. Came in and the team was full..... Waste of gas and time... What a joke. Oh, yeah... And what people say about the woman behind the counter is true--she's not friendly at all. Why do people have to be so bad at their jobs?! read more

We had a really bad experience here. The staff is not concerned about the well being of the kids. Some Refs are SUPER great and others are not. The experience we had lasted over 3 sessions , most of the experience was okay but the teams and coaches do not have ANY accountability. We did complain and were told the issues would be addressed and after the manager dismissed us and rolled his eyes we promptly quit. I hope our departure will spark some change as I know that the "idea" of indoor soccer is great there just needs to be more accountability. This is just my experience but I will NOT be coming back and my daughter has definitely learned what NOT to do on the field!!!!! read more

I probably should have written a review on this soccer arena years ago but I probably wouldn't have any thing better or worse to say about this place except that it is what it is...an indoor soccer arena. Not much to it. I've been playing here since I think 09, play on the open age women's league on Thursday nights, sub for a couple of over 30s co-ed teams on Tuesdays, and have also tried the women's 4x4 speed ball in the small field they recently opened up beginning of the year I think. They have a few sets of bleachers for spectators and a couple of vending machines and that's about it. It is not a hang out spot for ppl to chill after the game and chit chat with friends. You can if you want but it's just not set up like Rocklin Calfit or Azteca where you can order snacks and beer and chill while you're watching other leagues play. Three stars as I do enjoy the teams I play with here and have not had any major issues with the refs. read more

These guys have arbitrary rules about the gender of little children playing on their fields. The girls on my son's co-ed U8 soccer team are the best players. We have asked for a co-ed team here and been told we can have two but not three girls, as if the X chromosomes of the six-year-olds would just overwhelm the place and bring the other team down with their girlishness. Then, when our coach kept asking, he was told, "OK, then we'll just change the rules so that no girls can play." What childish spitefulness is that? What's the big deal? I cannot understand what harm one extra girl would do to our team or any other, but also if you have girls or care about them, don't go here. He's willing to spite them just because he was mad about someone questioning him. read more

I called to schedule a birthday party and the woman (co-owner) who answered the phone was extremely rude! I was trying to ask about dates and was continually cut off. When I was trying to explain I was interested in having it on a weekday after school is out, I was once again cut off. Unfortunately, I have children who have played/play indoor soccer there and will look for other places to go. They were to busy for new business or continuing business with current people who pay to use their facilities. read more

New owner came in recently and the staff are indeed more friendly and willing to work with the customer. It's early in the transition but I'd say it appears to be a change for the better. read more

This place has gone downhill and it shows. Player safety is a big concern as the ref's do not control games. No response from the manager when issues are brought up...guess he hopes they will just go away. It made taking my business elsewhere an easy decision. read more

My daughter's rec team had played here for two years. We didn't have any big problems for the first year but last year was a nightmare! They have a couple of awesome refs who get how to referee 10-12 year old girls but some of the other refs clearly don't care. We played a Citrus Heights team, and mind you, this is rec soccer, and the ref allowed the coach of the other team to actually call our girls names and swear at them! Our coaches appropriately went to management who effectively blew them off. Our team, our club, will never play there again! read more

I don't know why this Lets Play ISA 2000 soccer has 2 Yelp pages but I'll post my review on both. I typically take Yelp reviews with a grain of salt and try and judge for myself. I could write a short list of the some goods and long list of the big time bads of this place but ultimately in the case of Lets Play ISA 2000 soccer the low star reviews are accurate. Unfortunately it seems most indoor soccer facilities in the area have similar poor Yelp reviews. Still, I recommend Lets Play ISA 2000 be your last resort and try another facility first. If your options are NO Soccer or Lets Play ISA 2000 you should play at Lets Play ISA 2000 just don't expect much. We will be trying Metro or Off The Wall next season they both seem to have a better "word of mouth" reputation. I do however hope Lets Play Soccer can turn their reputation around and make ISA 2000 a friendly, fun, safe, fair, honest, competitive place for our kids to grow and learn to play soccer. read more

(Copy & pasted my review from Indoor Soccer Arena 2000 because I didn't know that their business was under 2 different names on Yelp and I believe customers should know what they're getting themselves into.) This review is focused on the management and customer service as I was not able to use the facility as explained below. I was using ISA for my indoor soccer PE class through ARC since I needed a PE class. I was excited to play soccer again but after our first class meeting going over the syllabus, I got off the wait list for one of my other classes and dropped this PE class. I had already paid a separate fee to use the facility on the first day when we got our syllabus (this was required because the payment for the class did not cover the fee of using the facility). I asked my professor if I could get a refund since I was dropping the class. He said yes and to go to ISA to ask for one. I went in the morning and Jim was there. He was nice about it and told me that the other lady (who I learned on the first day of the class was his wife) would be able to help me with refunds later in the day since he did not know how to work the system... however after thinking about it, since he is one of the owners, he should know how to work the system and know how to issue a refund. Anyways, later in the day I came back and there were a few games going on. I went up to the lady by the cash register who was his wife and asked for a refund and told her of my situation. She told me rudely that she needed some sort of proof of dropping the class and that I would need to wait for Jim to be there in order to get a refund. She was speaking in a nasty tone the entire time and made me feel like I did something wrong. Man, I'm just a broke college kid trying to get my money back for a service I never used. I asked where Jim was and she told me he was reffing. It didn't make any sense why she would need Jim when Jim told me earlier that day that she was the person who issued the refunds. I was confused, so I asked when Jim was done reffing and she told me in an hour. I waited in my car in the parking lot and then came back in after an hour had passed. I asked again for a refund and she issued it to me right then and there!!!! She didn't wait for Jim, she didn't ask for proof of dropping the class, and she didn't ask me any questions! She just had this angry demeanor the entire time. Honestly it was like she was trying to scare me off from issuing a refund and waste my time. I try to be understanding and was thinking that maybe it was just a rough night for her but after reading the other reviews on here, it seems like it's a normal thing. I will not ever be using this facility and would recommend you to trust the other reviews on here as well as my experience was very similar. If you are an ARC student, I would not recommend you take this class unless you really love indoor soccer. Even though they wasted my time, was rude, and unprofessional, at least I got my money back. read more

I'm a fan of the people, the location and atmosphere in general but the customer service is awful. The older woman working the register is the most unpleasant person I have ever run across for no good reason and obviously unhappy working there, as it shows on her face! Not to mention she is rude, does not make any eye contact when addressed and I don't think I have ever heard her say, you're welcome or thank you to any one while standing at the front waiting. Every time I go there, which just so happens to be a couple times a week if not more, she is there and it's annoying to have to put up with her. We are your customers. I would leave and so would our teams if it weren't for the convenient location at the moment. I have spoken with numerous people and they all share the same feelings. This is not at all good for business, especially if you are representing the company and you are the face everyone sees. read more