Polite and knowledgeable staff. Hours are good.... Saturdays should be open longer.....: or have…read moresome Sundays open especially pre-winter time

I have taken my car to this dealership for the last year for oil changes. I have had four oil…read morechanges with no problems until today. Today they were suppose to fix two recalls and do an oil change. Today there was damage to my car that wasn't noticed until I got home. My husband went to the dealership to show them pictures of the damage and they refused to take responsibility. I know the damage was not there when I dropped my car off. I will not be returning there for service. I will drive to Kalamazoo the next time my car needs work.

BUYER BEWARE! DO YOUR HOMEWORK, Because you will find in my…read moreopinion Absolutely zero integrity at this stealership! . I spent $70,000 at this location and they lied to me from the moment I walked through the door. At one point I really trusted them and they showed me that you can't trust this car dealerships because they're all carnival barkers. I told them specifically I do not buy vehicles that have ever been in an accident.! They assured me this vehicle wasn't in an accident after I buy the vehicle and get the Carfax in my email I find out the vehicle has been in an accident. I spoke with the general manager about my concerns and he said began immediately deflecting responsibility stating they don't know if vehicles are in an accident or not, but in the same breathe said they have car faces on every vehicle that comes through the door. On the website when I looked at the truck said it was accident free, but when I get the carfax in my email it completely contradicts everything they said online. Then I canceled some warranties because they lied to me about the cost, the assistant finance manager told me the finance manager cancels the warranties. The finance manager herself told me she cancels the warranties, but when I called because the haven't been canceled yet, she said some other lady cancels them. Then conveniently it went from 3 to 4 weeks to eight weeks for a warranty cancellation. I've been buying vehicles for 30 years and this is not my first warranty cancellation, she didn't cancel them like she said she was going to and when I called to check on them now she's canceling them. Instead of just saying, she made a mistake like most everybody else at the LeValley Chevrolet she chose to lie. and when I mention that this seems to be a pattern to Tad who identify as the General Manager he acted like he was offended, and that he's never gotten a bad review but all you have to do is click negative reviews on their Google reviews and there's literally pages of them dictating the same thing that I just said.. Be prepared, if they treated me this way they're gonna treat you that way as well.

My Chevy Volt broke down during a weekend trip to the Lake Michigan shore -- probably a sensor or…read morecontrol module issue. I had it towed to LeValley, the nearest Chevy dealer. They went with the gouge-the-stranded-traveler playbook and insisted on a $500 non-refundable, non-creditable payment to diagnose the problem. For less than half LeValley's extortionate "diagnostic" charge I rented a Uhaul truck and trailer to tow the car home to a trustworthy shop. Read the reviews and think hard before you do business with LeValley Chevrolet. (Also think hard before you give any credence to Chevrolet's claims about the benefits of their nationwide network of licensed dealers.)

Took my car in to them to have the AC system serviced, and they damaged my serpentine belt…read moretensioner bolt while replacing the belt and AC compressor. There is obvious evidence of someone wrenching/over torqueing the mounting bolt (as the head was partially rounded), which lead to a stress failure. About a month after the AC service, the tensioner bolt snapped due to the torqueing, and left my car inoperable. When confronted, they claimed "we don't round over bolts here" and that it was fairly common for those bolts to "just break". When I pressed that they were the only shop to ever service my car, and it had to have been them doing something that caused the damage, the owner told me "I'm not going to argue with you. If you've got a problem, take it somewhere else". A hardened mounting bolt doesn't just randomly snap unless it is corroded (which it isn't), or a massive amount of extra stress was suddenly applied to it, like someone wrenching on it. I would've expected some cooperation at least, or for them to offer to at least take a look at what may have happened, but they just defaulted straight away to being fully defensive and standoffish. Customer service is definitely not their specialty. Had I saw some of the other fairly negative reviews, I would have never risked my car by taking it to Hardin's......... Be warned, they are definitely not worth your business.....

They were able to diagnose a battery problem that another shop had missed. They explained my…read moreoptions well and repaired everything within a few hours. He even came to the house to pick it up and drop it off since we were so close. We had a great experience and will be back!

I ordered a 2026 wagoneer and had it delivered to South Carolina. Amazing experience. Car was…read moredelivered right to my driveway. First class customer service.

The staff is Amazing! Eric, the owner and his wife Jennifer are great. They a have obvious…read morededication to making sure their customers are given the best experience possible. Awesome place. If you need a car go see them!

We were so pleased with the service we received from Katie in Benton Harbor, she and Mike really…read moreknow how to make you feel right at home and we be will continue to do business with them!! They took care us really fast and professionally and we could not be any more impressed.

From the owner: We know what a challenge it is to stay on the right track without safe, reliable transportation…read more That is why we offer the right vehicle for you at the right price regardless of your credit history. We work for our customers, not just by offering great leasing options, but also through our fully equipped service departments. We call it the Express Auto Advantage and we'll stack it up against any other dealership in town. 36-month, 36k mile warranty? You got it! Free oil changes for life? That too. Free maintenance program? We've got that, too. At Express Auto every customer also gets their own "personal advisor" who is available to talk to or meet in person any time the entire time their car is financed! Our customers have all the benefits a large company offers, without the chain store mentality. We're a local company, with local roots.

STAY CLEAR IF YOU DON'T WANT YOUR MONEY ROBBED! I am a college student here in Michigan and owner…read moreof my 2001 ford f-150 2.6L v6 for an engine swap last year around november december because of a low pressure failing cylinder 5. When I took it in I was told I would get a call back with the pricings for as new engine. When I recived my estimate, I went ahead for the engine swap. For a 6000$ job I was told I was told by a man named frank, I would be getting a well done job within a few weeks and within the time frame of repair, a rental car for no charge only charge for gas. The job had taken almost over a course of a month and a half and when I went back I was being helped by a women named Sue who gave me attitude the whole time my truck was in shop until she was later fired. After time went on I recived my truck almost half a month later and it was not running right and they told me to run it to ford for an obd scan that they did not have in their system and I was also told I needed an entire new exhaust system because the catalytic converters were gone and the pipes were rusted. I spent 1000$ on that job to get it fixed and when I did they told me the engine was not right and it wasn't the exhaust system it was still the engine. The truck was DANGEROUS and BARLEY OPERATIONAL. It would turn off on me completly while driving. I was driving to ford on the highway and I felt the truck slowing down, I came to realize my truck died and did not want to turn on causing a near accident. Ford charged me for a $685 to tell me that Cylinder 1 was failing because of low pressure, misfire caused of bad timing, and also that my injectors had seemed to be broken during the process of an engine swap causing the truck to die. After I recived my truck from ford it ran a whole lot better. I ran it straight to deals on wheals shop and gave them the issue. Their response was they could not take it in because they fired their mechanic and were loooking for a new one. So my dad flew over from California to help me fix this problem and to help me focus on my finalsand in the meantime he drove me around to school and back.When they finally took it in I was getting in trouble with their rental cars and being accused of issues the car was having when I took it back. They wanted to charge me for a new tire and damges I was accused of causing even though they were already there. After finally the truck was ready for pick up, it ran a whole lot better but still seemed to die. I was told I needed an entire new exhaust system because the catalytic converters were gone and the pipes were rusted. I spent $1200 on that job to get it fixed and when I did they told me the engine was not right and it wasn;t the system it was still the engine. So my dad flew over from California to help me fix this problem and help relive the stress to focus on school, in the meantime he drove me around to school and back. The truck was sent in for repair and when recived I asked sue "if I break down on the way home God forbid how will I get it back here" her response was we will send a tow for you here with no cost. It semmed to run so much better after the second engine swap and didn't give much trouble other than some misfire here and their but I was told "it was just the new engine getting gas and its normal". When school was out I drove it all the way to california. This trip turned into a living hell for me and my dad!!!! We broke down in Illinois and when I called to get a Tow back to their shop I was told their would be a fee. So we slept in the truck at a gas station. The following morning I called a tow to the nearest mechanic. I was told that the harmonic balancer was rubbing on the crankshaft position sensor causing it to short. They did a temp. fix at a cost so I could get home. I had a low budget and no choice but to get it fixed. I got to Iowa where I broke down on the HIGHWAY!! for a SECOND time!!! We got a hotel slept the night and waited until the following day to pick up my truck. We had been told that the harmonic balancer was not put in right and it caused the teeth to break on and the crankshaft position sensor top break and the anti-freeze and fluids had not been changed. They showed me how dirty it was and suggested I get it replaced. They also said the oil was not good and needed to be replaced. I was charged about $600 for their job. In after getting it all fixed and situated we got to vegas and the tempeture levels were through the roof!! There was not enough fluid and the anti-freeze dirty. (Keep in mind no one touched fluids) Me and my dad added anti-feeze and it got us home. Until the second day where the truck just gave out. We took it to ford and they told me the engine was seized up. Oil pressure was not good at all and the oil was really black like as if was never changed. Save your money and go to a REAL mechanic shop!!!

Extremely poor service service! We brought in our 2001 F-150 for low compression on cylinder 5…read more After visiting several shops, we felt comfortable with Deals on Wheels and decided to proceed with service. We were told we needed a new engine. We were told it would have taken 4 days. 4 days turned into 2 weeks. When we got the truck back, we returned for our 1,000-mile oil change with engine issues; we were told it would be fixed with normal use. However, this was not true, and we left it for service. We were told they did not know the issue, and they ordered a new engine. After engine two, there were still issues, which we then decided to take to Ford, where we received a printout from Ford saying there was low compression on cylinder 1. A new engine was ordered and installed, and after another 2/3 weeks of being lied to, we finally received the truck back "ok." We drove to California and broke down numerous times. One mechanic stated the work was shoddy and sloppy, his exact words being, "Any respectable shop would clean all components and install the new parts and not strip parts off the old engine." The engine was sized once we made it to California the next day. We found metal shavings in the oil as well as a gray sludge. I ultimately need a third engine replacement. We spoke to the owner and were told that they were going to do nothing and that they "lost money" by adding and removing parts that they did not charge us. My answer is thats your problem cuased by, poor engine supplier choice, and shaddy work. The owner also stated that he would have denied service if he had known this truck had come in. He also stated he had asked the mechanic why he took this in and was assured it was a good deal. This is evident that this shop is a scam and a crook. We will be reporting to the state and all relevant government agencies.

Top notch service. Very thank ful for Rolph and his team. Very thorough and considerateread more

Bought a new truck... average experience. Service for that new truck... poor experience! Had low…read moretire pressure sensor active when I took delivery. Turned out to be a nail in the tire. Not a good time getting that fixed. Informed the service advisor I expected a new tire not a patch or plug on a new truck. Service manager then condescendingly informed me that "as a goodwill gesture" they replaced the tire. Wait what!? Long story short, I will NEVER go back to this dealership.