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4.0 (2 reviews)

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Recommended Reviews - Level 18

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Porfirio's - Bone marrow

Porfirio's

4.3(886 reviews)
4.4 kmZona Hotelera
$$$

Dinner in the cancun strip…read more We decided to pick Porfirio's for the evening from all of the restaurants outside of the all inclusive resorts. I took some notes and this is what I thought of the dishes. Xoajacan Imoladas - The mole is perfection. The flautas, superb. Everything in this plate is a symphony of what I would expect from Xoajaca. 9.5/10 Barbacoa Bonemarrow - Barcacoa is on point. The Marrow is Sublime. Together with the accompaniments is superb. I dream of Marrow everyday. This is a 10/10 Yellow fin Tosatadas - Superb!!! One of the best tostadas I have ever had. The microgreens, the sauce and the square Tostada works well all together. 8.8/10 Salmon - Cooked perfectly. The corn is a great accompaniment. The fish is impeccably seasoned. This dish is heaven sent with a 9.8/10 Grilled Octopus - Grilled perfectly, I can tell by the texture. The mash is superb, they used margarine instead of butter and I absolutely love the contrast from the traditional mash. 9.8/10 Mexican Rice - Its pretty good. It does have a nice seafoodish finish. The pepper was actually spicy. Nice and pleasant rice dish. 8/10 Charred Avocado Salad - Grilled avocado is a bit of a wash. It did make it look good on the plate. The dressing is a little weak. Needs a little more zip, some citrus or vinegar would give this salad some justice. Its a little uninspired 7/10 Service is impeccable and attentive and the atmosphere is lovely.

Gorgeous interior & very loud: music wise. The speakers are definitely great quality though, the…read moremusic videos they played sounded like a live performance in the restaurant itself. Anyway: the food, presentation of the dishes itself, and the overall vibe: 4/5. My favorite dish was definitely the steak. The bone marrow is better off being plain without all the stuff they put on top. The steak itself was perfectly cooked & seasoned. I should've took more pictures of the food but whatever- the mango tuna thing with avocado was delicious. Very mango forward. Great alongside some salsa as well. The octopus: OK enough, slightly overcooked. Chewy. Chicharron guac was yum. Our server was so sweet in the beginning but had an attitude after getting tipped 25% LOL other than that, great experience :)

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Porfirio's - Dining room

Dining room

Porfirio's - Yellowfin tuna

Yellowfin tuna

Porfirio's - Outdoor dining and entertainment

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Outdoor dining and entertainment

Harry's - Harry's Pie

Harry's

4.4(560 reviews)
4.4 kmZona Hotelera
$$$

From the moment we walked into Harry's in Cancun, we were treated like royalty. The staff didn't…read morejust greet us; they welcomed us with the kind of warmth and attention that makes you feel like the entire evening was designed around you. Once we stepped onto the deck overlooking the lagoon, the whole experience elevated even further. The scenery was stunning, soft lights reflecting off the water, a gentle breeze, and live music drifting through the air like the perfect soundtrack to an already unforgettable night. Then came the food, each dish was its own little masterpiece. The bread service alone set the tone: warm, golden rolls with just the right touch off salt. The wedge salad followed. It was crisp, cold, and generously dressed, with smoky bacon and bright tomatoes adding all the right contrasts. The dry-aged steak was the star of the table, cooked perfectly with that deep, rich flavor only dry-aging can create. The roasted peppers and silky sauce on the side made every bite feel intentional. The octopus was another standout, tender, beautifully charred, and plated with a vibrant puree that balanced the dish with a touch of sweetness. One of the best plates we had. The table got more entrees since there were 8 of us but didn't get pictures. Sea brass was another favorite. Even the lobster soup arrived with flair: a velvety bowl paired with a seafood-topped toast that brought texture and richness together in one elegant bite. The beef tartare with fries was classic and fresh, refined without losing its fun. Dessert turned into a full performance. The liquid-nitrogen ice cream came with swirling clouds of cold vapor, dramatic and delicious. The birthday cake arrived crowned with berries and a sparkling candle that lit up the whole table. And just when we thought the night couldn't get any more whimsical, out came the towering blue cotton candy, playful, over-the-top, and impossible not to smile at. Harry's doesn't just serve dinner. It creates an experience, one where the service, the scenery, the atmosphere, and the food all work together to make you feel celebrated. Our night felt luxurious, thoughtful, and truly unforgettable for my husband's 50th birthday! Well done Harry's!

Low class and disrespectful, don't come here unless you want to be lied to and treated like an…read moreidiot. We came to Harry's a couple years back when we visited Cancun and I am celiac and I had a lovely dinner with my partner. On this visit, we were seated at a beautiful table and we ordered drinks. Our waiter, a bald headed young man 30s, refused to check with the kitchen to see if they could accommodate me. I am celiac not vegan. I was told there was nothing I could eat except steak and he proceeded to show us the entire steak selection. Truthfully I was feeling slightly unwell from not eating the entire day. I felt like fish, he said I can give you dry fish no sauce on top. He suggested maybe we just do appetizers. We had a 8 pm dinner reservation, what the hell would I want to order appetizers and call it day? This waiter was chit chatting with his maitre'd and other wait staff and I felt terribly uncomfortable that i was told I couldn't eat anything from the men, we we all know was ridiculous and not true. We finished our drinks and asked for the check. I made a reservation for Porfirios next door bc I could see they had some gluten free options. Harry's used to be accommodating but no longer. We will not come to Harry's again for food. Not only this, the waiter was trying to once again embarrass us by advising us that we could walk to Porfirios, next door to the restaurant from the back patio. We got up and began walking towards the patio and suddenly I realized he was totally making a fool of us, why would we go from the back if we have to check in with the hostess stand in the front of the restaurant? We walked straight out of Harry's from front door. Never again. So disrespectful and such a rude experience. Not only this, Harry's canceled/ removed our open table reservation (even though we fulfilled it and paid for our drinks and still tipped generously), so I cannot even leave a review and send a private message to the restaurant. Pathetic customer service.

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Harry's
Harry's - Kobe ribeye

Kobe ribeye

Harry's - Patio view of the lagoon

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Patio view of the lagoon

Mandala - Views are amazing

Mandala

3.5(76 reviews)
0.8 kmZona Hotelera
$$$

Loud loud loud but also fun with the right music ! Service it's amazing from All the staff ! I got…read morea massage charge separately 50-90 dls with tip fand the bed space for 8 people was $850 dollars. If you want to party this is good you have the beach on front amazing views !! Food it's not bad also you drink all day you won't notice it if it's bad

Location is excellent: a short taxi/ Uber ride from Presidente InterContinental Cancun resort…read more Service: our group of about 18 adults were greeted politely and efficiently as we checked in for our private party. You will pass through a metal detector and asked if you are carrying in any food or drinks ( not allowed) EVENT SPACES: The groom had reserved two private cabanas overlooking a semi private pool just steps from the beach. There was ample shade provided by sturdy patio III umbrellas, private casitas, each seating 10 adults. ATMOSPHERE: Common areas are look tired in the day light. I'm sure that the flaws are masked by the pool lights once the sun sets. Our private party was at the far end of the club; a 10x14' pool flanked by patio furniture in one side and 5 private cabanas on the other. The cabanas were set up living room style with a sofa, coffee table and cabinets for personal belongings. The view from one of the casitas was oceanfront making a lovely backdrop for photos. The music was obnoxiously loud most of the time with pounding bass. Our crowd was celebrating the Grooms and they a great time. In our case, the grooms were running a tab- open bar and order from an extensive bar menu. FOOD: Well presented and the guests seemed to enjoy it. My allergies were an obstacle to most of the menu, but I enjoyed the fruit OUR SERVERS were amazing. Taking orders and finding the guests was like wrangling cats but somehow they did an amazing job. This please is really suited for a 25-40 year old crowd. You know: the clubbing set. Would I recommend it for an older group? No. Was the event successful? The grooms were pleased, so we were also.

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Mandala
Mandala - Plastic that I choked on

Plastic that I choked on

Mandala - Groom toast

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Groom toast

Avenue Bar - They also have bingo, we were old feeling and bored so we played along

Avenue Bar

4.0(8 reviews)
5.3 kmZona Hotelera
$$$

Welcome back my friends to the show that never ends We're so…read moreglad you could attend Come inside! Come inside! (Emerson, Lake & Palmer) What a crazy place this is! It's a gorgeous bar, with all kinds of fancy seats and booths and what looks like beds everywhere. It has a DJ booth in the middle of the room, which makes sense because Avenue turns into a dance club at night. It's also a place for shows and entertainment, with a show every night at 8:30 -this week you could choose from 70's songs, Carribean Night, a Michael Jackson Night, Broadway Night, Mexican, International, and Circus. We walked by last night as the Circus show was in full swing. The place was packed and folks were standing three deep in the lobby to watch the three acrobats walking up a pole with their hands and feet, spinning around, moving up and down, head first and feet first, then standing on each other. Pretty cool. We also saw a juggler with neon light rings and flaming things that created a pretty nice visual as he whipped them around. Totally fun..

We had to kill some time before our dinner reservation so we came here for some drinks and the…read moredancing! They have these cool couches and beds to lay on! Something very different! Our server Miguel was great. One of my friends ordered a apple martini. And he had this rolly cart that came over and prepared it infront of us. It had a slice of cucumber and he had then taken a fresh piece of rosemary. He lit it near the rim and aromatically added rosemary to the martini! My friend loved it so he drank 3 of them. I had a mango martini. It was good but after drinking all day didnt want to overload before dinner so i only had a few sips but it was good! Espresso martinis. Were also ordered i was told it was delicious. I dont drink coffee so it didnt interest me. 8:30 the music starts pumping the fog machine starts to pump some fog smoke. Then the dances started coming out in such vibrant costumes. In this lounge the sj booth is in the middle and open we were on the side. And everyone was all over as the dancers performed in the middle. I felt like i was at a dancing with the stars performances. Girls were getting flipped had head pieces on. And the guys knew how to shake it!! The costume changes were quick and they came out from one routine to the next! Cant wait to go back tonight and see it again. Everynight they change the genre. Tonight it was spanish. Last night we missed it but it had. American songs like ymca. Music from the 70s The next few nights the shows included. michael jackson performance. Amazing!! Mexican night with traditonal mexican clothes and dances International night. Had some bollywood dancing Broadway night. Was great had some hairspray, wicked, west side story. Numbers!

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Avenue Bar
Avenue Bar
Avenue Bar - 70s night show.

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70s night show.

Hyatt Zilara - Guest Room

Hyatt Zilara

4.3(281 reviews)
1.1 kmZona Hotelera
$$$

I cannot recommend this hotel more highly. It's the best experience I've ever had at an all…read moreinclusive hotel. At the end of my stay, I did not want to leave. Sometimes all inclusive hotels can feel gimmicky, like being on a cruise ship or something. This was not that at all. This was a high end experience from start to finish. The hotel service and facilities are impeccable. I was blown away by the care they take to tend to each guest. I was only there for a few days and people took the effort to learn my name and my personal preferences. To start, the room was incredible. I stayed in a suite and it had a juccuzi right inside the room and an ocean view with a hammock. The room also came with a mini bar which was restocked daily (although you could also call and request anything at any time). Every day they had a different schedule of activities for guests with quality entertainment (not tacky acts). They had all all white party with a circus one day which was fun, a foam party, bull riding and more. The food deserves its own review. It exceed my expectations by a lot. They had several food options to choose from, including an Asian restaurant, a Mediterranean restaurant, a mexican restaurant a cafe and a global buffet. The restaurants were all open extended hours until 10 or 10:30 so there were always food options available. The global buffet did different themed dinners every night. Of the restaurants, I liked all but I'd say the Mediterranean was the most high quality. The preparation and taste was on par with any top NYC restaurant. The octopus dish was especially memorable. Second favorite was probably the Mexican restaurant. They have a chef from Oaxaca who makes a great mole. At each restaurant, the managers always made an effort to stop by my table to make sure I had what I needed. The employees genuinely care about serving you and they do it gladly. Sometimes you go to places where the employees are disgruntled or have a bad attitude. Not the case here at all. Everyone seemed generally happy and in a good mood. It felt like most of the people here were celebrating something, whether a bachelorette party or birthday, but it didn't feel overall raucous or anything. They had a silent disco one night and I think that also helped with any potential late night noise issues. I was really impressed with how well curated the schedule of activities was. Additionally, the hotel was very clean. When I first got in, people were mopping. They're constantly changing pool towels that are left out. Everything was spotless. The sheets were crisp and white. My room was changed to my liking. No complaints. One of the better places I've stayed. I would definitely come back in a heart beat. I loved it here!

Of course. I only added Eddie into the service section and left everything else the same…read more I have gone back and forth on writing this review because there are so many things this resort does well, but overall my experience did not quite match the expectations I had from previous Hyatt stays. This was not my first visit to Hyatt Zilara Cancun and it was actually my amazing experience here in 2019 that started my loyalty to Hyatt. I am currently a World of Hyatt Discoverist member, and after my first visit to Zilara, we loved the Hyatt experience so much that we chose Hyatt Ziva for our vow renewal in 2022. Because of that, returning to Zilara was something I had looked forward to for years. First, the staff at this resort deserves so much recognition. My concerns are not a reflection of the employees because the service was consistently excellent throughout our stay. From before we even arrived to our final day, everyone we interacted with was friendly, welcoming, and genuinely wanted guests to have a great experience. Before our trip, Eddie reached out as our concierge and was extremely helpful in making sure we were prepared for our stay. He helped coordinate our spa services ahead of time and assisted us with securing a late checkout, which made our trip much smoother and more relaxing. At check-in, Luis helped us on the World of Hyatt side and was wonderful. He explained the changes and additions to the resort, helped us understand reservations, and made sure we had the information we needed. Throughout the resort, the service remained consistent. Even when I had a meal I didn't enjoy, a staff member at the teppanyaki restaurant was genuinely concerned, offered alternatives, and wanted to make it right. That level of care stood out. Our room was excellent. We stayed on the fifth floor in a corner room and it was clean, spacious, and comfortable. The bed was fantastic, and I loved the pillows so much I am actually trying to find out what kind they are so I can buy them for home. The bathroom was great, especially the mirror with multiple lighting options. The shower had great water pressure and plenty of hot water, which I always appreciate. The only thing I personally missed was having a bathtub, but overall I had no complaints about the room. The resort itself is beautiful and extremely clean. The pool area is relaxing with comfortable chairs, and it was never difficult to find a place to sit. The atmosphere is definitely more quiet and relaxing rather than a party environment, which can be a positive depending on the type of trip you want. The beach was well maintained, especially considering the seaweed situation during our visit. The staff worked hard to keep it cleaned up, and the things outside of the resort's control, like weather and ocean conditions, did not impact my opinion. The spa was absolutely phenomenal and I wrote a separate review specifically for that experience because it deserves its own recognition. The gym was also impressive for a resort gym. There was plenty of equipment, treadmills, a stretching/yoga space, and even a Pilates studio. I was hoping to participate in Pilates, but the class filled up quickly. I thought the fitness offerings were a nice addition. Where this stay fell short for me was the food. At an all-inclusive resort, the food experience is such a huge part of the overall value because you are eating every meal on property. When we visited in 2019, one of our favorite memories was eating at Pelicanos by the pool, so we were excited to return there first. We knew things had changed since our last visit, but unfortunately the quality and options did not feel the same. We tried several restaurants, and while the service was always great, the food itself was disappointing. The Italian restaurant felt very bland overall, although the bread service and tiramisu were enjoyable. The cacio e pepe and pasta dishes did not meet expectations. The teppanyaki experience also was not what I expected. I was hoping for more of a traditional hibachi-style experience, and the meat quality was disappointing. The buffet was fine, especially breakfast, but nothing really stood out. Room service was quick and the staff was friendly, but again the food itself was not something we loved. My favorite treat on property ended up being the ice cream at the coffee shop. The biggest thing I missed was having easy poolside food options. When I'm at an all-inclusive, I love being able to relax by the pool and grab things like quesadillas, ceviche, or small bites without stopping the pool day. The lack of that type of experience was probably my biggest disappointment. Drinks and pool service were great, and the staff did a wonderful job checking on guests. I personally don't drink alcohol, but it was clear they were attentive with beverages. Entertainment was limited compared to some other all-inclusive resorts. There were some activities and a few performances, but not the larger

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Hyatt Zilara - Recreational Facilities

Recreational Facilities

Hyatt Zilara - Restaurant

Restaurant

Hyatt Zilara - Restaurant

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Restaurant

Congo

Congo

3.3(44 reviews)
0.8 kmZona Hotelera
$$

The Congo Bar is a crazy place no doubt. It is a standalone bar and tight (literally) dance place…read more It is loosely related to Congo Bongo and also used by promoters as a starting line leading up to showtime at Congo Bongo. Outrageous lighting, falling balloons, super loud music, buckets of beers, cheap alcoholic drinks, loud MC yelling, and dancing girls on small stages rounds out the Congo Bar. You will also have the typical opportunity to buy jello shots, roses, and photographs of you and yours; pretty standard at these types of places in Mexico. The Congo Bar is a fun place, and almost every crowd I have seen there has been friendly. Everyone just wants to have fun. On only one occasion did I see a drunk out of control, and the security quickly dealt with it. Speaking of security, the bouncers are very good keeping an eye on who's coming in and going out. They seem to do a good job searching folks on the way in and making sure people don't get too out of control. One of the officers, Alexander, is awesome. He always greets us and hangs out nearby while we visit. We don't stay very long, but it's still a fun place to visit.

Came here on a Saturday night around midnight. It was a process to get it. Had to find one of the…read morehosts on the street who you have to bargain with for a price to get in. They say it's all you can drink but this was the most crowded club I've ever been to. They overpacked the place so so much. There was constant pushing and shoving. It didn't stop. Had so many drinks spilled on me. The floor was literally black with mud, dirt, and drinks, they had people coming around to mop the floors. It was insane. We spent an hour just trying to get drinks at the bar and they were not even strong. The music was ok. Mostly hip hop. It finally got less crowded at 2am but the place closed at 3am and it was a very rough place. Absolutely zero room to move and dance. One of the worst club experiences. Only good thing is it's open air so it didn't get too stuffy or hot.

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Congo - Congo Bar_cancun_Sanju-4

Congo Bar_cancun_Sanju-4

Congo - Congo Bar_cancun_Sanju-1

Congo Bar_cancun_Sanju-1

Congo - Congo Bar_cancun_Sanju-2

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Congo Bar_cancun_Sanju-2

The Surfin Burrito

The Surfin Burrito

4.1(429 reviews)
5.0 kmZona Hotelera
$$

Tastiest food I've had so far. The smash burger is so juicy and flavorful. The oxtail queso…read morebirria taco is so great. The consome is mouth watering. The drinks are huge. The staff is very friendly and helpful. This place is a 10/10 in my book. I honestly hope they expand to more locations and eventually come to the USA. This place would be a hit in New York. I loved the tiki bar esthetic lots of palms and reeds. Great music and they were playing the Knicks game when we arrived. Really an awesome place. Probably great for grab and go as well. I was there with my wife and kids but I could really see how this place is great for a date or quick bite with friends. Not a huge restaurant there were maybe four or five high tables but they use the space very well.

SCAMMERS!!!! SPEND YOUR MONEY ANYWHERE ELSE!!!!…read more They will tell you it takes 10 minutes and it takes half an hour - I had an excursion booked and couldn't waiting any longer, just to take your money!! I was staying at a hotel next door, WAITING to try this place. I came before it opened was told to come back at at 8. I had an excursion booked and was waiting on my shuttle at my hotel, I asked the blonde bartender how long it would be for 2 burritos, she assured me 5-10 minutes. She said she UNDERSTOOD I couldn't missed my shuttle for my trip and it would be fast!! By 8:30, my shuttle had arrived and I had to leave. I told the bartender I can't wait any longer and had to leave, she asked would I be coming back tonight after my excursion. I told her I would. When I came back at almost 9pm, I had to go back and forth with the manager about what happened. He said he understood about catching the shuttle and he had to make a call to his boss. After 45minutes of waiting and going back and forth, he said his boss checked the camera and I left even after waiting half an hour for 2 burritos, so I get no refund and no burritos!! I SHOWED HIM SCREEN SHOTS OF MY RECEIPT WITH THE TIME I was charged and the time I had to leave!!AND HE ACCUSED ME OF LYING SAYING I SHOULD'VE WAITED LONGER than half an hour, so he wouldn't help, just argue with me about why I left? I came back later that night thinking they would give me a burrito that I paid for!!! To go back and work and argue over something so frivolous, after THEIR EMPLOYEES misinformed me of the time it would take!!! If the PERSON YOU HAVE AT THE FRONT IS TELLING PEOPLE IT CAN BE MADE IN 5-10 minutes THATS WHAT SHOULD BE IMPLEMENTED!!! They took my money and REFUSED THE COMPENSATE!! Then the manger accused me of lying - disgusting business and unprofessional management. Took my money and my food. Trash business. Unprofessional service. While we were arguing, other people weee complaining about their service too. If you're a tourist, DONT COME HERE!

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The Surfin Burrito - Dining area.

Dining area.

The Surfin Burrito
The Surfin Burrito - Smoothie (1/2)

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Smoothie (1/2)

Canopy by Hilton Cancun La Isla - Roof deck Bar

Canopy by Hilton Cancun La Isla

3.9(31 reviews)
2.0 kmZona Hotelera

Very nice, reasonably priced hotel in the heart of the hotel zone in Cancun…read more Rooms were nice, super quiet with good service and some amenities--small rooftop pool overlooking the bay and a small gym. Nice breakfast buffet, with cook to order eggs that is complimentary for Hilton Honors members. Got a fantastic deal as an AMEX Platinum cardholder where I received a $100 hotel credit applicable towards food and beverage with a 3rd night free. When combined with the biannual $300 AMEX hotel credit it netted my 3 night cost down to $150!! Good value if you do not want to pay extra for an oceanfront resort with direct beach access and more amenities. Very good location next to La Isla mall which has nice shops and restaurants, such as Cambalache.

Our stay at the Canopy was very upsetting. Although we had a great greeting when we first arrived…read moreand the staff were very friendly, the place itself was dirty. Our pillows had stains and hair on them. Every single towel was stained. When we called to ask for more pillows and towels they brought us just one pillow. On the subsequent day we called again no one answered. During one morning there was a cockroach dead under my chair. The restaurant itself was pretty spectacular. I loved their fish tacos and churros. The mushroom Al pastor taco was also really flavorful and unique. Their daily breakfast was also nice. It had a good mix of local and international cuisine with very fresh fruits. The staff are friendly and nice, which is why they get another star but overall we were so disappointed since this is considered part of the Amex Hotel Collection. Their pool is also nice. The view would've been nice if it were facing the sea instead of the lagoon.

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Canopy by Hilton Cancun La Isla - King room, 4th floor

King room, 4th floor

Canopy by Hilton Cancun La Isla - Steak

Steak

Canopy by Hilton Cancun La Isla - Desk area

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Desk area

Level 18 - lounges - Updated June 2026

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