Pretty nice employees, I'll say I was a bit nervous going in reading the other reviews…read more I tried on some clothes and a nice girl helped me out, didnt end up getting anything because I didn't find anything I absolutely loved but I'll be back in the near future to check out their bags and keychains Good selection at this store for men as well

We had just come from shopping at Alo in the plaza, where we unfortunately felt watched, unwelcome,…read moreand as though the employees were annoyed that we wanted to try on several items. Walking into Lululemon afterward and being helped by Suzie was truly a breath of fresh air. Suzie was incredibly warm, patient, and genuinely happy to help. She repeatedly brought both me and my girlfriend different sizes, styles, and color options without ever making us feel like we were asking for too much. She never seemed frustrated or inconvenienced. She was open, attentive, and enthusiastic throughout the entire experience. There are several activewear stores in this plaza where we could have spent our money, but the customer service at Lululemon made us feel so much happier and more confident purchasing there. The store itself was clean, organized, and had a great selection, but Suzie's exceptional customer service is what made the biggest difference. She completely turned our shopping experience around, and we are so grateful for her help!

I like Athleta clothing for their functionality and style. I've noticed that their sizing is…read moreinconsistent and that when I buy their products online there is a 50/50 chance that I will have to return for another pair/size. Because of this I recommend purchasing in store. Luckily this store is nearby and usually well stocked. I've never had a problem with returns/exchanges here and the staff is friendly and helpful.

Julieann is so sweet and helpful and she helped me return my online purchase that didn't fit. They…read morehave really great workout clothes here!! I love the feel of my cute bell bottom leggings. Jess is the manager and she is also very accommodating and made my trip down to Encinitas worthwhile!!

Ethan at vuori found my favorite shirt and helped me out with sizes. Im very selective with my fit…read moresince I work corporate in tech and he took every step to help me. Thank tou Ethan!

Mason was unbelievably helpful and a superstar. Please clone him to work at other locations :)…read more I stopped by to return some gifts that didn't fit and he was knowledgeable, quick, and resourceful. It's not easy talking to a male associate about women's clothing questions but he must have handled other similar situations as he knew right away what I was speaking about. I have never had one of their associates give me solutions/options when I didn't there would be any. It's a smaller location but Mason took the time to find items that happened to be in the back. It's street parking so it can be tricky during peak hours (such as lunch time today). I'd return just for the service as they went above and beyond today.

This location opened in September but I hadn't had a chance to stop in yet. I was purchasing…read moresomething nearby so I decided to take a look. The staff was friendly and greeted me right away. They checked in to make sure I was finding everything okay. I found a few things I was interested in and tried them on. I loved one item. J.crew Factory is great for their basics but they really have a lot of cute dresses, skirts, pants and more. The quality is a little different from the non factory store, but I've still been happy with items I've purchased. There is definitely room for shopping at both. I went to the counter to make my purchase. The cashier was helping someone else so another employee came to help me. He was really welcoming, upbeat and helpful. My sale was quick and easy. I had a terrible experience at the San Marcos store and haven't been back since so I was a little apprehensive. After this visit, I will definitely return in the future. The service level is what I am accustomed to having been both a J Crew and Factory store customer for years. As an added bonus it's much closer to me than the other locations.

Had such lovely service at this new-ish outlet. Several employees greeted me with a smile, helped…read moreme with picking up my on-line order, offered me an opportunity to try on my items even though I'd already paid for them, and re-packaged my stuff for easier travel. The place was clean and bright and well-designed with nice-looking displays. I'll be back, and the service brightened my day.

I was provided excellent service on a recent shopping trip! I selected a holiday gift but the…read morestore did not have the size I needed. The salesperson offered to look it up and order it for me from online. I did not know this service was available. I was happy to be able to get the item that I wanted. It was received a week later. Great service during the busy holiday season.

I was in the area so I came in to take a peak. There was an additional 70% off sale sign in front…read more I tried on several things and decided to purchase a few. The cashier was friendly and I was on my way. When I arrived home I realized that I hadn't been given the correct discount on my purchase. I called and the same cashier answered the phone. I explained to him the discrepancy and he apologized saying, "my bad, just bring the receipt next time you come in and we will take care of it." I'm used to J Crew's usually great customer service so I didn't think about it. Fast forward a week, and I returned to the store. I walked around the store and shopped a little more. I tried on a few things that didn't work. As I was walking around I spotted a pair of shoes I really liked. I tried them on and decided I wanted them. They were marked down and in an area where there were additional mark down on sale item signs. When I got to the counter, I explained the situation with the previous cashier and the woman (Krystal) at the counter said to me it was not on further sale at that point and she stated the day that sale started. I pointed out to her that that was the day that I was there and it was on my receipt. She begrudgingly agreed acting like I was in the wrong. She then rang up the shoes which came up as a higher price than originally marked. When I questioned her about this, she said they were not on sale. I had to physically show her where the basket was that had the shoes in it and she still did not want to give me the sale price. There were multiple shoes in that basket, including another pair of the ones that I got. It was one of the strangest most disappointing interactions I have ever had in a retail store. It felt accusatory, as if I was trying to pull a fast one. I'm not sure what the issue was, but I won't be in again anytime soon. If I do decide to return, I will throughly check my receipt before I leave and you should too

My wife and I visited this store to enjoy the fun experience of getting her some new clothes, and…read moresadly it was not enjoyable at all because of the awful treatment we were subjected to by the three staff members present that day. Some brief context: the store closes at 7pm on Sundays, and we arrived at 6pm. My wife excitedly picked out over 30 items to try on (17 of which we purchased). She was in the fitting rooms by 6:30 pm. Now, future customers deserve to know the details of this visit: The sales associate, Daniella, was semi-patient at best and lazy and 'inconvenienced' at worst. Whenever my lovely, polite and respectful wife asked for a different size, Daniella either said they didn't have it or would take a short walk to nowhere and return with a "no" answer, and this was the majority of the time. On one occasion, I said I would go look for the item myself since she wouldn't, and guess what, I returned with a smaller size that did fit and that we added to our purchase. By 7:20 pm it was obvious Daniella was frustrated that we were still in the store, even though my wife's "Yes" rack far outnumbered the no's, and all while she folded and sorted clothes. It wasn't as if she was standing at my wife's side, not at all. By 7:25 pm, after a shared look and an "omg" gesture with Daniella, Dalton, the cashier, came back to the fitting rooms and asked if we needed him to carry our purchase to the register, stating they were closed. My wife was visibly stressed from their urgency to get her out of the store, and she only had three items left to try on. I was furious. I reminded them not even restaurants worth a second visit force customers from their table and kick them out with to-go bags in hand. They allow them to finish. While my wife was completing her selections, Daniella, Dalton, and a woman named Rita performed what appeared to be their usual closing duties, like folding and re-racking clothes, and straightening up. They clearly had things to do while my wife finished choosing the items she wanted. Our presence was not preventing them from doing so. Once I politely but sternly told them their behavior was upsetting to us, their behavior became even worse. With exchanges of sarcastic glances between Daniella, Dalton, and now Rita, Rita stormed into the fitting rooms and demanded we go to the front to make our purchase. This is not an exaggeration on my part. Rita was spastic. This is EXACTLY what Rita did. The frustrated look on my wife's face was heartbreaking. I said to Rita "YOU HAVE NO GRACE" and "SHAME ON YOU" and walked away from her. Shockingly, Rita walked behind me and spewed her arrogant verbal vomit at me as if she was in her own living room, which clearly is her usual self outside of the workplace. I turned around to face her and said "Do not make this worse, do not speak to me another word." The final touch of this horribly failing team of three was Dalton's denying the likelihood of our being able to have a $200 blazer steamed to remove the wrinkles if we were to bring it in the following day, as I suggested, when they were "open" again. He said it wasn't likely possible, despite my mentioning the electrical outlet marked "Steamer" in red letters at the entrance to the fitting rooms. I saw it. We were at the register by 7:39pm to begin our $700 purchase, while Daniella and Rita continued their usual after closing duties. It became clear to me at this time that the three of them were doing the same thing the whole time we were there. In other words, they had already began "closing" before we even walked in the door. We didn't delay them whatsoever. The three of them did this while we were left to help ourselves, which we did. In summary, this was, by far, no comparison, the worst retail experience we have ever encountered, ever, anywhere, by any type of business. This Ann Taylor store is one to be avoided. The lack of regard for customers here is at a systemic level that can only stem from it being inherent within the people managing the place. Grade: Epic F. Stay away from this one.

Damn this Ann Taylor Factory store is like Medusa on the rock singing discounts and percent off…read morechords. They have a robust petite section, sale section and jewelry section. Everything goes on sale eventually but they only get a few of each size in some things so you have to weigh how much you want it. Service is good here. Sometimes aggressively friendly but I will take it over the silent droopy employees you can get any day. They do not take regular Ann Taylor coupons but you can use the rewards. They do not take Ann Taylor returns - pay or go to Fashion Valley.

I just don't understand this store. It's an outlet store, so prices should be lower than the…read moreregular store, but that's not the case. My husband has great luck here, but I don't. Nothing ever fits here. For example, I try on a medium shirt and it's hanging all over me, then try on a small and it's too tight. This happens with pants as well. Maybe it's just easier for men. Anyway, long lines are a guarantee. Wish I could find something I like there.

Located in the Carlsbad Outlets, I found myself at this store looking for clothing for my niece and…read morenephew, both of whom are older kids and too big for the clothing sold at Baby Gap Factory a couple doors down. I hadn't been into a Gap store in decades. It was my go-to store for clothing when I was in my early 20s, before everything had gigantic logos plastered on them. This store seemed to have a lot of selection and was well organized. The discounts seemed to be pretty good. Employees were helpful and found an additional discount for our purchases (shorts and a shirt) as we checked out. If the Gap is your style then this store is worth a visit.

As a person who has had 2 toe surgeries, I invest in only high quality footwear. The Encinitas…read moreBirkenstock store carries several lines of wearable shoes. I appreciated the ability to try on the different sizes and customer service and left with 3 sets of sandale. The prices of Birkenstocks across retail and online stores is very similar so I purchased mine from this brick and mortar store. Birkenstock has always been popular with the hippie crowd, but I love seeing preppy people switching to the wearable comfort of Birks.

I bought a pair of shoes from this store and only after a few weeks they we falling apart. I got in…read moretouch with the store and they were able to replace them. Great service, in a time when that's hard to find. I'll definitely go back to this store when I'm in San Diego. Thank you so much Lonnie!