I am a frequent shopper of Bloom but will not longer shop at this store. I purchased a skirt on…read more12/20 and took him home and realized it just is too big and doesn't fit. On 1/6 I went to the store to return it as it's too big. The manager had a major attitude from the moment I walked in and refused to do a return as it was 17 days after I bought it making it 3 days past the return window. 3 days during holiday season. I was not asking for my money back, simply a store credit as I do not fit into the skirt. I informed her that I was out of town during the holidays, but she did not care. I asked her if it was for a gift if she would have returned it and she said yes, but since it wasn't for a gift, she was not going to return my item. Immediately she put notes into the computer to inform her other store to not take my return. I am appalled that this is the customer service that the store is providing. It was three days past the window and again I was not asking for my money back. Keep in mind the store was closed multiple days during that time due to the holidays. I am shocked that any store would treat the customers this way, especially during the holiday season.

Hey there,ere fellow shoppers! I've been vibing with Bloom's style since their grand opening, and…read moreI've gotta share the love. Every visit feels like a mini adventure in retail therapy. The clothes? Amazing quality and super inclusive for all bodies and styles. The atmosphere? Super chill and friendly. Supporting local is super close to my heart. It's not just about shopping; it's about uplifting our community. And Bloom is a shining example of local done right. The owner has a great eye for the best lines out there - she just gets it. There isn't a single time I walk in there and i don't find one or 10 things I love. Oh, and if you're looking to snag a gift (or two) while shopping for yourself, Bloom's got you covered. Love their cute sassy cards too! Huge props to the owner and the squad for making every trip to Bloom a fab experience. If you haven't yet, pop into both of their locations. It's more than shopping; it's an experience, and you'll leave with a big smile and some killer finds. My most finest memory though, was my mom who has passed away knew I loved the shop so much and for my birthday she arranged a shopping spree at Bloom from the sweet owner Rejane. It is a memory I will love forever! Stay local, stay stylish, and keep supporting gems like Bloom!

Well, you know, it's that time of year to kind of update your wardrobe so my favorite place for the…read morelast 10 or so years has been Viuori. Last week I went, and as soon as I walked in the door, this lovely man Connor asked what he could help me with and I said I want something light that I can wear to dinner that isn't a fabric that is going to be too heavy and he took me to a shirt that was absolutely perfect. But that's not really the story I'm going to tell, after I left the store I got a call from Connor saying did I drop a $20 bill? Well, I keep my cash next to my wallet in my pants and I was pretty sure that it was me that dropped the $20 bill. So when I got to my next stop, I looked at my cash and yes, I was missing a $20 bill. I could not believe that any employee would care about a customer and a $20 bill. Superstar. He said he put in an envelope and I could come in and get it tomorrow. Who does that? Connor does that, you talk about earning a customers loyalty while he just did it.

I've been a loyal customer of Vuori for many years and absolutely adore the brand. Their colors,…read moredesigns, products, and overall quality consistently meet my expectations. Today, I visited the store and encountered a girl named Evie who unfortunately had a rather unpleasant attitude. While the staff is usually incredibly friendly and accommodating, Evie's demeanor didn't align with the Vuori brand's positive energy.

Pretty nice employees, I'll say I was a bit nervous going in reading the other reviews…read more I tried on some clothes and a nice girl helped me out, didnt end up getting anything because I didn't find anything I absolutely loved but I'll be back in the near future to check out their bags and keychains Good selection at this store for men as well

I love this store for me and secondly for my wife. The men's running and athletic section is…read moreunbeatable. The fabrics the cut the sizing the colors it's all perfect. They know what they're doing. Then you go over to the women's side and it's the same, all great fabrics and great design. On top of that throw in great service with people that know the product. It just doesn't get any better no wonder they're so successful.

I really like this store. I buy all my perfume here especially the store brand is my favorite. I…read morefeel like their perfumes are a little bit more natural. Their clothing is beautiful and the same with their jewelry as well.

My mother had a very disappointing experience while trying to return an item here today. She…read morebrought back a dress she ordered online that was never worn--and to be clear, it was an online order received without a tag attached--yet the employee immediately accused her of trying to return a worn item. The way this was handled was honestly embarrassing. Instead of asking questions or trying to help, the employee was rude, dismissive, and made assumptions in front of others. It felt unprofessional, unnecessary, and very uncomfortable for her. I understand stores have policies, but there's a respectful way to communicate with customers. This interaction left a very negative impression. That said, I do want to thank the store manager for stepping in and helping to resolve the issue.

I was recently sent a promotional discount via email so I decided to go see what I could find. Last…read moreyear I got a really great dress and I was hoping to find something similar. When I walked in the store, Rachel greeted me so warmly and introduced herself offering any help I may need. As I wandered through the various racks in the store, she checked up on me every so often to make sure that I was finding everything OK. Usually, this annoys me, but her demeanor was so kind. I didn't mind. Unfortunately, I didn't find any dresses that I liked, but I did manage find something. When I got to the counter, there was no one there so I waited a little bit. The girl who had been ringing up people prior, apologetically came to help me. She rang up my purchase applied my discount and I was on my way. The next day I got an email that there were further markdowns. This always seems to happen to me with loft. I think I'm just unlucky that way. Still happy with my purchase either way. It's so nice to have an easy, friendly, quick shopping trip sometimes and that's what this was. I'll definitely be back in the future.

I had a mail order return that I brought back to the store . Singe greeted me with a smile and…read morehelped me with my return. I didn't have the receipt from the bag, but I had the bag and I had the item with tags on . she very pleasantly through her register Magic looked up my item and seamlessly processed my return. She was very put together and stylish and as she was doing my return, we chatted I found out she's actually a high school student getting credit for work experience. She had come to her job straight from her school day. I feel she takes her job very seriously and she looked very professional. She handled herself in a very mature way, and on top of that the store was spotless. All the displays were beautiful. Everything was folded and organized. I think loft was very smart to hire this young lady . for such a young girl, She is very accomplished. She is an asset to loft.

Wonderful service; great quality clothing. And beautiful!!!!…read more Dixie helped me, and I think Samantha, but I might have that wrong.

I drive 34 miles each way just because a sales associate named Stephanie makes me feel so special…read moreand like family! She is so professional and the sweetest ever!! I take my 86 year old mom with me and we always end up having an amazing experience and will only shop with Stephanie! We go to the Forum shops in Carlsbad and live in Point Loma. As a previous manager, I wish I could have hired Stephanie because she truly is an asset and cares about everyone! Jennifer Smith

Terrible customer service and return policy is not stated when you check out. Unfriendly staff that…read moredoes not want to take care of the customer. If you want to order their products do so through revolve so you can have a pleasant experience.

Salt Swimwear is the best! I suggest these suits to any lover of bathing suits! Flattering,…read moreinteresting, and adorable designs that make any girl smile. In a Salt bathing suit, you're guaranteed to turn heads on the beach.

My wife and I visited this store to enjoy the fun experience of getting her some new clothes, and…read moresadly it was not enjoyable at all because of the awful treatment we were subjected to by the three staff members present that day. Some brief context: the store closes at 7pm on Sundays, and we arrived at 6pm. My wife excitedly picked out over 30 items to try on (17 of which we purchased). She was in the fitting rooms by 6:30 pm. Now, future customers deserve to know the details of this visit: The sales associate, Daniella, was semi-patient at best and lazy and 'inconvenienced' at worst. Whenever my lovely, polite and respectful wife asked for a different size, Daniella either said they didn't have it or would take a short walk to nowhere and return with a "no" answer, and this was the majority of the time. On one occasion, I said I would go look for the item myself since she wouldn't, and guess what, I returned with a smaller size that did fit and that we added to our purchase. By 7:20 pm it was obvious Daniella was frustrated that we were still in the store, even though my wife's "Yes" rack far outnumbered the no's, and all while she folded and sorted clothes. It wasn't as if she was standing at my wife's side, not at all. By 7:25 pm, after a shared look and an "omg" gesture with Daniella, Dalton, the cashier, came back to the fitting rooms and asked if we needed him to carry our purchase to the register, stating they were closed. My wife was visibly stressed from their urgency to get her out of the store, and she only had three items left to try on. I was furious. I reminded them not even restaurants worth a second visit force customers from their table and kick them out with to-go bags in hand. They allow them to finish. While my wife was completing her selections, Daniella, Dalton, and a woman named Rita performed what appeared to be their usual closing duties, like folding and re-racking clothes, and straightening up. They clearly had things to do while my wife finished choosing the items she wanted. Our presence was not preventing them from doing so. Once I politely but sternly told them their behavior was upsetting to us, their behavior became even worse. With exchanges of sarcastic glances between Daniella, Dalton, and now Rita, Rita stormed into the fitting rooms and demanded we go to the front to make our purchase. This is not an exaggeration on my part. Rita was spastic. This is EXACTLY what Rita did. The frustrated look on my wife's face was heartbreaking. I said to Rita "YOU HAVE NO GRACE" and "SHAME ON YOU" and walked away from her. Shockingly, Rita walked behind me and spewed her arrogant verbal vomit at me as if she was in her own living room, which clearly is her usual self outside of the workplace. I turned around to face her and said "Do not make this worse, do not speak to me another word." The final touch of this horribly failing team of three was Dalton's denying the likelihood of our being able to have a $200 blazer steamed to remove the wrinkles if we were to bring it in the following day, as I suggested, when they were "open" again. He said it wasn't likely possible, despite my mentioning the electrical outlet marked "Steamer" in red letters at the entrance to the fitting rooms. I saw it. We were at the register by 7:39pm to begin our $700 purchase, while Daniella and Rita continued their usual after closing duties. It became clear to me at this time that the three of them were doing the same thing the whole time we were there. In other words, they had already began "closing" before we even walked in the door. We didn't delay them whatsoever. The three of them did this while we were left to help ourselves, which we did. In summary, this was, by far, no comparison, the worst retail experience we have ever encountered, ever, anywhere, by any type of business. This Ann Taylor store is one to be avoided. The lack of regard for customers here is at a systemic level that can only stem from it being inherent within the people managing the place. Grade: Epic F. Stay away from this one.

Damn this Ann Taylor Factory store is like Medusa on the rock singing discounts and percent off…read morechords. They have a robust petite section, sale section and jewelry section. Everything goes on sale eventually but they only get a few of each size in some things so you have to weigh how much you want it. Service is good here. Sometimes aggressively friendly but I will take it over the silent droopy employees you can get any day. They do not take regular Ann Taylor coupons but you can use the rewards. They do not take Ann Taylor returns - pay or go to Fashion Valley.