This was one of the worst experiences of my life. After paying them 7-8 thousand dollars through…read moreinsurance and personal payments. . Not sure of the final amount. I'm stuck with the cheapest looking dentures. The bottom is so big. My bottom lip sticks out. I can't speak right. I can barely fit food into my mouth. They replaced the top for being too big but refused to replace the bottom. Dr Ernst seen they were too big and acknowledge it but was like oh well you signed a contract. Sure I signed a contract but I signed a contract for what i paid for not the trash I received.

I needed crowns on some damaged teeth and had been to see Dr. Ernst. I had work done by him years…read moreago when I moved here, but decided to go holistic because of medical issues. He is covered by my insurance company so i felt comfortable to see him for this. The work is very well done. I had a lot of waiting time in the chair as he works on other patients at the same time. His assistants were all very nice. I used to be a dental assistant, so I trust him. When I used to go there, I always had a different hygienist and sometimes different dentist. I prefer to have familiar hygienists and my own dentist. My husband seems pleased with his care there.

My daughter just turned three and had her first visit to the dentist and this location was…read morerecommended by my pediatrician. This office could have not been more nice and patient with a shy three year old who wasn't too happy for the first couple of minutes being there. The dental hygienist put on The Lion King for her to watch, gave her a couple of tiny toys to hold onto, and we talked about the space mural on the wall in the room we were in - after which she was fine with getting her teeth checked. I was so grateful, as it can be stressful to take your child for their first visit and everyone was so kind! They gave her a shirt for her first visit and they had a vending machine to give her a small toy when we left. I liked that I got to be in the room with her and I felt so much better after hearing horror stories about other dentist offices. Loved this location and could not recommend them more!

From the owner: Welcome to Toothtown Dentistry for Kids! We specialize in providing exceptional dental care for…read morechildren from infants to age 18 in a fun, welcoming, and kid-friendly environment. Our experienced team is dedicated to creating healthy smiles and positive dental experiences for your little ones. We are proud to serve the Charlotte area and are excited to announce our new location in Gastonia, making it even easier to care for your family's dental needs. Se habla español!

My experience with this dental office has been extremely disappointing, both in terms of customer…read moreservice and professionalism. For my second visit, I had two appointment scheduled - one at 11:00am and another at 12:00pm. I called the office the day before at 11:57am, before my second appointment time , simply to reschedule. Instead of being treated with basic courtesy, I was met with rudeness. The staff member told me they charge a $100.00 fee, even though the office's own written policy in the Welcome to Practice section clearly states a $50.00 broken-appointment fee, not a rescheduling fee. When I questioned the discrepancy, the person on the phone became dismissive and even said " They didn't have to tell me anything". That level of disrespect in unacceptable in any healthcare setting. This wasn't an isolated incident. During my first appointment, my mother -who was sitting in the lobby- overhead the receptionist being rude to another patient on the phone. I also waited over two hours just to get X-rays and briefly speak with the dentist. No one even cleaned my teeth during my visit, despite it being my initial appointment. Between the inconsistent policies , the unnecessary $100.00 fee, the rude and dismissive staff, and the poor patient experience, I cannot recommend this office. Patients deserve, respect, and professionalism- none of which were shown here. Sorry, I forgot to say this occurred at the Indian Trail location. Sorry, I didn't look at all the negative review prior to going there.

I've been using Friendly in Indian Trail and they are great. No issues. Had a filling and cleanings.read more

My son has been coming here since he was a baby. They are so friendly and the waiting room has…read moredinosaur theme and my son loves it here. They give you great education and suggestions. The care is exceptional and love the dental team

I just want to say that my daughter feels absolutely comfortable coming here, everything from…read morewalking into the office to the checkup. They really make sure your child feels comfortable during your visit, I would recommend this dentist office to family and friends!

If you want your kids to fear the dentist for the rest of their lives, this is the place for you!…read more The, "dentist" is really a butcher. He won't treat your child as a human and talk them through the process. This location would much rather fumble over themselves to find instruments for the procedure. While talking over each other and repeatedly asking if the same instrument is a completely different instrument over and over after being given the same answer..over and over. This place is amateur hour when amateurs are also running the show. Picture that. No clue how this place is in business. Save yourself the stress and more, save your child the torment. Take them to tooth town up the street. Not only is the service better but the prices are literally half the price. This place was charging 150 for laughing gas while the other charged me 50. This place is a butcher shop. Stay away

staff is somewhat friendly but appointments not on time I wouldn't recommend coming hereread more

We love Dr. Jason and all the team here! I have been taking my son for 2 years. He has to have a…read morefilling and they are so kind and careful and thoughtful about every step of the way. I always had good experiences at the dentist growing up (maybe because I never had a cavity until 40) but I have some friends with trauma from their childhood dentist experiences. Here they making everything calm but playful for both regular appointments but also this recent experience with a filling. They Explained all of it so nothing is a surprise, but they use kid friendly terms. They teach you about that before hand so you can use them too! They used laughing gas and a movie to help the little ones stay still and calm. They also took time to talk directly to my son about his habits and help him be informed instead of just me. He took it really seriously and on his own stopped eating an Apple right before bed (after brushing teeth) and changed his routine based on what he planned with Dr. Jason and he's just 4.5! I saw a review about billing being poor but I have always had great experiences with them!

We loved Dr. Sperati for our autistic son however the office staff seem to not be on par with his…read moreservices. My child was sick and we had to cancel his cleaning in August. I was told he would be seen faster if he was placed on a cancellation list and did not need to schedule a new appt. I called 6 months later asking where we were on that list and was told there was no such thing as a cancellation list and I should have made an appt. I was then told the next available is in August, an entire year later. This Dr is amazing but obviously prioritizes more patients over current ones.

I had a great experience at this dental office. The staff was friendly, professional, and made me…read morefeel comfortable from the moment I walked in. The dentist took the time to explain everything clearly and answered all my questions. The office is clean, well-organized, and runs on time. I highly recommend them to anyone looking for quality dental care.

Waverly Location-Dr. Nate Shaw and his whole staff are simply the best. They are so patient,…read morecareful, loving, professional and the facility is clean and organized. I highly recommend Dr. Shaw and his whole staff.

I mean it when I say Dr. Wong and her staff are the best! I always have the best experience at…read moreevery appointment. My teenagers LOVE Dr. Wong. I have one child that always had anxiety going to the dentist and this place is the only place where she feels calm and cared for. We will have a hard time when my teenagers age out, I'm grateful we found Southern Charm.

So glad we chose this practice for our son! First, the staff is always attentive, friendly and…read moreknowledgeable. I love that they greet me and my son by name. There's also a welcome sign with all the patients of the day on it. It's just the extra step of intentionality to say "we prepared for you" that I appreciate. Dr. Wong also does well with our toddler and all his squirming. She's patient, kind and engages with him every visit to make sure he's comfortable. This is key! Not to mention, our visits are usually quick with little to no wait when we arrive. I'd recommend to any parent looking for a caring dentist for their child.

This place is amazing! The staff is so kind. I've had a couple of issues with a new crown and…read morethey've been super helpful. I highly recommend

Awesome Dentistry , very polite and professional. State of the art Equipment, Beautiful waiting…read moreroom and plenty of parking. I liked my experience. They are truly the Best in the Land. Landmark Dentistry. They are excepting New patients

EXCELLENT! I was very impressed with Michelle his nurse as far as explaining what was going on. She…read moreis almost a dentist herself. Dr Richardson was super. This is a bright office and no sounds of drills blaring . Very professional!

Dr. Galich graduated from Carolina, instant bond, and has been my dentist for a decade. I always…read moreget compliments on my teeth & it's definitely thanks to him and his dental hygienist. The staff is always friendly and personable. They remember everything that was going on in my life since last check up. I love it & the great care that's provided for my teeth.