Been coming here a long time They actually care about their…read morepatients Front desk Stephanie is awesome.

The "in-depth cleaning" took 3 minutes and left a hole they swore was there in a front tooth. Had…read moreto pay another dentist to smooth it out properly. These folks don't care about quality just the $$$. AWFUL.

If you would like a horrific dental experience, go to A Family Dental Care Center. I went to them…read moremonths ago with tooth pain and they performed a root canal on that tooth. I paid in full and on time for the root canal. Today I had an issue with that same tooth and I recalled Dr. Yasir Siddique (who performed my root canal) telling me "If you have any issues with that tooth, please call US back so we can help you out." I took this as kind and genuine customer service, but it was a total ploy. I went in today with pain to that tooth, got an appointment scheduled, sat in the chair, had a tech come over and eliminate the issue, all within a span of 2 minutes. Sounds good, right? Nope. This office is in the business of price gouging you for services at every turn. I was told multiple times to get an X-ray of the tooth that I had an issue with "to make sure it was not part of the problem". I declined the X-ray, thankfully. I then went to the front of the office where they told me I would be charged for the service today. After pleading with the people at the front of the office, they asked Dr. Siddique if they could waive the fee from today's visit. He told them no, because the appointment today had nothing to do with the tooth... but I thought he wanted me to get an X-ray to make sure it was not the tooth... Which one is it? Save your time and money and go somewhere that cares about you and your health, not just what is in your wallet.

This has been my go to dentist. They are simply the best. Dr Saddiq is super nice and informative…read moreand his assistant Liz explained everything that was going on during my time there to make me feel super comfortable. I HATE going to the dentist, but Dr Rosen and his team makes going to the dentist less scary. So far here I've had 2 teeth extracted and am currently in the process of getting a crown put on. I will make Dr Rosen and his team my primary Dentist from now on. 5 STARS FOR DR ROSEN AND HIS TEAM!!!

Medicaid is accepted but you get a "Medicaid quality" cleaning. Less than ten minutes. Wasted…read more"cleaning".

Was in extreme pain from two teeth that needed work done immediately. Since I've been unemployed,…read moreI've been on Keystone First and needed to find a dentist ASAP to take care of this pain. Called Joy Dental and they said they could see me in 2 days. Perfect. I showed up, and X-Rays were taken. The dental hygienist struggled to get the machine to save the photos and once it was done the dentist came in, confirmed that I indeed had 2 issues with my teeth and told me SHE COULDN'T HELP ME. She then told me two dental schools in the city to go to. WTF. I came here with two teeth that needed work done as soon as possible. Unbearable pain. After the dentist told me to go somewhere else, she put a bib and glasses on me. I asked what she was doing and she said OH WERE GIVING YOU A CLEANING. I did NOT come here for a cleaning. I came here for issues with two of my teeth and was willing to pay to get them taken care of. Instead I was passed on to another dentist in the city. What a joke. This dentist, after going here once, gives me this impression: Joy Dental only caters to those with Medicaid and does the absolute bare minimum. If you need anything done besides an X-Ray, you will be sent somewhere else. I left here after scheduling an emergency appointment, with my teeth cleaned, a new tooth brush, and a recommendation to go to Temple Dental school to get what I needed done. Needless to say, I will NEVER be returning to this joke and mockery of a "dentist". What dentist confirms that I have two issues, and sends their patient away?

I received good cleaning but the examination was fast and something questionable was not addressed…read more I came back to have him reexamine the area and he was trying to ascertain if it was decay or just stained. It was like that before my original appointment and I guess he didn't notice it. Upon leaving they wanted another $85 to look at it. I have hardly any work done to my teeth and they are basically in good condition.The original appointment with a partial X-ray, cleaning and exam ($90) was $270. I couldn't believe they'd charge me again to look at something he missed. I thought it fair to tell them that the charge wouldn't be paid and that they could cancel my next appointment. They said they no longer wanted my business and they were sending me to collectors. Fine with me. This place will rob you blind. FYI their parking lot cluncks the bottom of your car. Watch out!

I've always had a great experience here! They always take me on time, no long waits, which I truly…read moreappreciate. Everyone on the team is super friendly and professional. I've gotten some great tips and recommendations that have really helped keep my teeth cleaner and healthier. Chris, in particular, is amazing--so kind, personable, and always makes me feel comfortable. Highly recommend!

Positives: the facilities are clean, hygienists are friendly and make you feel at ease prior to…read moreprocedures. Meh: the dentists are mid as I had a dental crown fall off within two years (for context, my other crown from a different practice stayed put for over 15 years). Some of them also try to aggressively push for services / procedures you don't need - seek a second opinion when in doubt. Negatives: their billing department runs an absolute racket with shady practices. They try to charge you upfront prior to submitting to your insurance, lie to your face that insurance denied the claim (it was denied because the "claim" was integral to the procedure and no separate payment was applicable), and try to charge you beyond insurance negotiated rates by calling it an "upgrade". Take a printout of your insurance EOB and compare with their itemized invoice prior to paying anything!

Good luck trying to reach anyone live or receiving a call back. Too many patients and not enough…read morestaff I would assume.

Today was my first visit as a new patient at Plymouth Family Dental. I was informed that a new…read morepatient appointment includes several X-rays, a full dental evaluation, and a cleaning. After completing my X-rays and consultation with the dentist, I was then advised there was "no time" left for my cleaning. I expressed my concern because only part of the appointment was honored. I arrived 20 minutes before my scheduled appointment time, so the lack of fulfillment was extremely unprofessional and showed very little consideration for patients and their time.

Extremely disappointing experience with this dental office…read more Before any treatment, I clearly stated that I did not want services that were not covered by my insurance. Despite that, I was later billed for charges I never knowingly approved and never agreed to pay out of pocket. What made this worse was the lack of transparency. I repeatedly asked for clear documentation, itemized charges, and proof that I signed for certain services they later claimed I owed. Instead of properly resolving the dispute, the account was sent to collections and reported to the credit bureaus. I already paid significant amounts directly to the office, including payment for Invisalign by credit card, yet they still pursued additional disputed charges without properly explaining them. Patients should be very careful here and request everything in writing before agreeing to treatment. Make sure you fully understand what insurance covers and what they may later try to bill you for. Very stressful experience overall, especially the handling of billing and collections.

Dr Khudir is very rude, she rushed into pulling my tooth and lacks patient care and compassion. The…read morestaff was friendly but she was so rude and got irritated at me asking questions about the procedure of my extraction and even got annoyed bc I was complaining of pain. I DO NOT recommend coming here for any thing. Save yourself the trouble. I asked for pain meds bc I had my wisdom teeth pulled before and if you've had that done you know the pain. She refused to give me anything stronger than Motrin. A real c*nt. I'll never go back there again and I'm going to report them as well.

My company changed dental insurance for the first time in over 25 years, causing every employee to…read morepretty much find new dentists or pay out of pocket. I loved my old Dentist and hygienist, two people I've gone to twice a year for close to twenty years. I started researching Dentists that accepted my new insurance and found Dr. Fournier's office. Then, while flossing (proof I floss), I ripped out an old filling. I called this office to set up an appointment and they told me November was for hygiene checks, about five months from now. A great sign that they are busy, but I explained I had an issue. They told me they could see me sooner for that, so we set an appointment for Monday. The staff were friendly, but after meeting Dr. Fournier, I knew I had my next dentist. Her personality was amazing, bedside manner was perfect. They had to drill and fill my tooth today, no lie, I think I was out of there in fifteen minutes... She kind of joked about how I am with Dentists, am I nervous, am I okay with needles, all sorts of questions, because we don't know each other. When I was injected, she told me to breathe out and breathe in. Did that work? When I had that tooth drilled before, I teared up. Not from pain, but because that spot was connected somehow to my left eye's tear duct... Did the breathing work? Maybe? After my appointment, they told me there were some cancellations the week of the Fourth of July, so no more November check. I'll be back this month. The only two things that make me nervous are having to make a left out of that parking lot. I could make a right and find my way home, but I feel it could not be good at rush hour. No issues today. The second thing is that I have an internal dread that Dr. Fournier is going to retire someday while I still need dental work... I don't want to find someone new. I also befriended everyone in my HR department to ensure they won't switch insurance on me again...

She is extremely good at what she does. I had a filling filled buy-her before. She made sure they…read morewere good if there was any problem she would take care of it. She always loves cats and dogs when you go in you get the tooth fixed while cats are on tv in the room. Taking off the stress people usually feel at any dentist well done

You can't find a more superb dental office!…read more I'm a super nervous & uptight patient, and Dr. Marc Baker and his staff always do their best to put me at ease. Their front desk staff is friendly, the dental hygienists are gentle yet thorough and listen to your concerns and/or fears, and Dr. Baker is a home run personality and good with the teeth.

I would not recommend him to my worst enemy he is an arrogant prick! I went to him once 3 years ago…read moreand called recently over a month ago when my cap came off and they made me wait 2 weeks before they saw me and then I had an infection and needed an extraction then a week later needed a tooth filed that the oral surgeon said I needed done from my dentist that baker basically told me was another capped tooth and tried to pick it off my natural tooth as trying to argue with me, until he realized he was wrong then said I needed that extracted or root caneled I said I would be back the following week for a cleaning and when I did go back he tried to tell to get the $500 discount plan for xrays and cleanings and discounts when I have dental insurance. That 3 weeks ago he took. But today he all of the sudden didn't take. That's all about money. Not helping fixing someone's teeth. That's an arrogant fucking man right there! Who should not be allowed to practice