I completely recommend Cole and Garrett for cremation services. The team they sent to collect my…read moreprecious brother's body late at night were so caring and respectful. Meetings inside the facility were professional. Each phone interaction went well, people returned phone calls timely and they followed up to see how I was doing after the fact (even 2 months later). Things you expect but don't always get. This time in your life is stressful enough. It's nice to deal with a company that helps take care of YOU. Especially the general manager Lindsey.

Cole & Garrett helped us every step of the way. Nina did a wonderful job on everything. She is…read moreamazing at her job. I cannot say enough great things about the things Nina did for our family during one of the most difficult times of our lives. She listened to us talk about Mom and she took that information and wrote the most beautiful obituaries I've ever read. Thank you Nina for the help through this time.

There is so much I can say about this Caring Facility. They made our family feel like we were…read moretheir family. There was nothing they were not willing to help us with during the visitation, food, flowers, etc. The facility was absolutely beautiful throughout. The kitchen was comfortable and well stocked. They offered all the supplies needed. There was also a beautiful window looking out at a water garden. The foyer lobby was furnished with lavish chairs and sofas. The family visitation room was so very comfortable and the view looking out at the water garden and the burning fire pires with the snow blowing around was just so serene and beautiful. My mother's Funeral was planned and prepaid something I highly recommend everyone should do if they can. They have several facilities in middle Tennessee so they can help you with your final arrangements as well. I would like to thank Kimberly and Jeff Sellars who represented their company with compassion and the utmost professionalism. Well done!!!!

Obviously, this isn't a place someone visits for fun. Coming here is usually done with a purpose,…read moreespecially if you're from out of town. I was there to visit someone very near and dear to my heart. The last time I was here, I had his brother to help me locate the plot, but he was unavailable to help me this time, so I had to try and figure it out on my own. I ended up calling the funeral home. The wonderful lady who picked up was able to locate the plot and, not only that, was waiting for me right there when I arrived to make sure I could find exactly where it is. Cannot even begin to express my gratitude for her kindness and patience. I truly feel like any loved ones here are in excellent hands.

Having to deal with the loss of a loved one is stressful, devastating, emotional and very painful!…read moreIn a time of sorrow, I was dreading having to choose a company to help me with the cremation of my mother!! Tammy and Jeff were nothing but professional, empathetic and informative!! I filled out the online form ahead of time and Tammy called me personally to go over the arrangements I had chosen. She didn't try to "sell me up" on any of my choices and even told me if I wanted a different Urn then they offered, that Amazon had a lot of options too. Sadly, my mother passed away at 12:30am on Thursday and they personally came to the Hospice and expressed their condolences and then took full control of cremation arrangements. It allowed my husband and I to grieve and process the loss we were feeling without having to be burden with the cremation details. I truly cannot thank them enough for making this such an easy process during such a difficult time.

Losing my dad has been one of the hardest experiences of my life, but I am so incredibly grateful…read morefor the care, compassion, and respect shown by Jeff and Tammy. From the very first moment, they treated me with kindness and patience, guiding my family through every step with understanding and grace. They made a difficult and emotional process feel a little less overwhelming, always taking the time to answer my questions and honor our wishes. Everything was handled beautifully and with such attention to detail. They truly care; it just wasn't about doing their job, I will always appreciate the warmth and professionalism they showed during such a painful time. Thank you for helping me give my dad the farewell he deserved.

I lost my Dad in 2016 and never had to plan a funeral. The people that work here made such an…read moreeffort to help out in any way and made sure all my wishes and needs were met. Last month sadly I lost my Mom. I can not say enough positive things about they helped me again through this process. They are so kind and so helpful. They truly care about you and your love ones. Bless them.

These folks are outstanding. Our mother passed unexpectedly and we were in terrible shock and…read moremourning and had no clue now to prepare the proper memorial service. Chuck Ramsay and his team were extraordinarily kind, helpful and professional and gave us all the right tools to ensure a beautiful memorial for my mother. Thank you Woodfin....you made the most difficult time in our lives easier and we are so grateful!

Paula, TJ, and the entire team did a perfect job helping us say goodbye to our family member. The…read morevisitation and service were flawless. Every need was anticipated and last minute request were handled professionally. On behalf of the entire Augliera family, we say thank you!

It was 20 years ago that I lost one of my favorite students in a tragic auto accident. He's never…read moreleft my memory. But after all these years, I've never had a chance to visit his gravesite. On this beautiful, sunny day, I found myself across the street from Williamson Memorial and I felt it was time to get some closure and see the final resting place of my former student. He was a brilliant mathematical mind. But I had no idea where he was buried in this vast cemetery. I walked into the main building to ask for assistance, and the staff was busy juggling multiple memorial services and a number of funerals. I already felt intrusive and hated to bother employees with a simple grave location request on such a busy day. And that's when I met Joe. After a sweet young lady told me she didn't know how to find a grave but knew someone who could, that's when Joe emerged from an office to assist. He could have easily told me he was too busy, or blown me off because he was coordinating bigger events. Instead, he looked up the name I gave him and found the site. But that was hardly the end of his generosity. Joe literally walked with me into the cemetery to show me the precise location. He actually took the time to leave the main office just to help me find the gravesite, allowing me to get closure on a day that was long overdue. This is the most wonderful example of customer service I think I've ever experienced. And if that's how they handle a random person stopping by for a visit, just imagine how they work with families during their most difficult time burying a loved one.

When my mother died, we relied on Crawford Mortuary & Cremation to pick up her body from the…read morehospital, conduct the cremation, and return her ashes to us. We were highly pleased with their services. Their representatives were courteous, dignified, and professional. Their costs were less than we had anticipated. Highly recommend.

I was not allowed to simply see my deceased brother's body without paying 175. This is unethical…read morerobbery of a human right. I paid the money for a "Witness Cremation" and then was told when I got there I would not be allowed to witness and they would not cremate him until two days later because the urn that was ordered was not there yet. They took my money and did not deliver the service that was promised.

They were cheaper than anyone else and treated us like royalty when my father passed away. The best…read moreI have ever dealt with

The spouse and I made our annual trip to Springhill Cementry to decorate gravesites of 10 family…read moremembers. When we arrived, we found one headstone broken; I was not a happy camper. At the business I met Gwyn Winstead the manager of operations. She explained they had experienced a horrific ice storm earlier in the year and the ice brought 100-year trees and limbs down on the gravesite resulting in damage. Ms. Gwyn explained the insurance company had recently settled a claim for damages and she assured me the gravesite would be repaired. To carry things a step further she insisted we show her exactly where the gravesite was. After she inspected the headstone and assured us the stone would be repaired, she asked if we'd like a tour of the grounds. Of course, we said yes! Ms. Gwyn was an excellent historian as well as tour guide. She answered many questions and solved mysteries I had wonder about my entire life. Ms. Gwyn commented as we started our tour, she loved her job; halfway through the tour it occurred to me, she was serious. Ms. Gwyn truly loves her job, loves Springhill and ensures the folks resting there are taken care of. The spouse and I have been in discussion for over a year as to where we should choose as a final resting place. We were considering Arkansas or California; neither were appealing. After our tour we almost said at the same time; this is the place. We told Ms. Gwyn our plan and she promptly introduced us to Tonja Hebrank who is a planning advisor. Ms. Tonja was AWESOME! extremely patient, suggested issues to address that never occurred to us. There was no pressure to purchase anything or to upgrade what we wanted. Ms. Gwyn and Ms. Tonja turned what was expected to be a depressing and morbid experience into a very pleasant and lighthearted experience; there were a few tears but there was also a lot of laughing and fellowship. When we left the Springhill business office, we felt good about our decision to be at Springhill, felt good with our purchase and most importantly felt good about the 2 individuals that helped guide us through the process. Ms. Gwyn and Ms. Tonja, these ladies are not pretentious; they love what they do, love serving families and that love radiates from them. To be honest; the entire experience was so pleasant I wouldn't mind doing it all over again!

My father 95 years( WWII vet) old lived in Nashville but move away 10 years ago. Two weeks ago he…read morerequested a release of assignment so he could be buried with his family. He contacted the life insurance company he purchased his policy from and they sent Terra Blessing at Spring Hill the "release of assignment" on 1/4/2022. I spoke with David Thain and he confirmed Terra had the paper work and she would call back. I have followed 5 time( today is 1/17/2022) and left messages but to no avail. I'm confused on why they would treat anyone this way. Please Terra simply call me back. Thank you. Follow up: Terra called me back shortly after this review was posted. Terra was polite and processed my dads request.