Karen H I've used Conroe Funeral Directors 3 times since…read more2001 when my mother passed away, then in 2014 when my infant grandson passed right after birth and again in 2018 when my nephew passed. Stephanie and her family are the most caring and loving people I've ever met. Over the years I called every once in a while just to check up them. They are family to me and they made these extremely hard times so much easier. I would recommend them to everyone. They are family owned and operated and they treat you like their own family. I could go on and on about them but just know if you need a great place to take of you and your loved on please use them. They are the very best in Conroe

Conroe Funeral Directors handled my mom's cremation with so much love, care, and support during one…read moreof the hardest times in my life. Stephanie and Jessy were especially amazing-- their kindness, compassion, and attention to detail made everything feel a little easier. They have been family friends for years and have taken care of all of our family's services with the same level of care and professionalism. They truly create a space where you can honor and celebrate your loved ones. If you're looking for a place that treats your family like their own, Conroe Funeral Directors is the best. I'm so grateful for everything they've done for us.

Grieving families deserve patience, respect, and understanding--not sales tactics…read more Our experience with Cashner was disappointing and added unnecessary stress during an already painful time. Less than 24 hours after my father passed, the representative began a fast-paced sales presentation while our family was still in shock and barely able to process the loss. Being pressured to make permanent decisions without empathy was overwhelming . The interaction felt rushed and transactional, with little compassion shown to our grieving family. Having to advocate for basic empathy while planning a parent's burial is unacceptable. I strongly encourage others to request a different representative before making any final decisions. Our initial representative was John. After we requested a change, Chrysten was assigned and was wonderful to work with; however, this occurred after all decisions had already been made, and we did not meet her until the day of our father's celebration of life at the church. I hope this feedback helps the cemetery reflect on how important patience, clarity, and compassion are when families are at their most vulnerable

After spending 4 hours there for presentations and selecting a cremation package we headed over to…read morethe burial site. The funeral side and burial side are two separate packages. We picked out our plot and package and just as we were about to sign, they said oh these prices aren't correct. After quoting us one price all through the walkthrough of pricing, they left the room to talk to the general manager and when they came back, the price doubled. I felt like we were in a used car dealership. We left buying nothing. It was a bait and switch.

Eickenhorst just arranged my mothers funeral service. I was so impressed with them. It was at…read moretheir new facility on FM 2854 in Conroe. I met with Rebecca and there was no high pressure up sale tactics that went on. She listened to my needs and simply made them happen . Rebecca was in close contact with me throughout the process. They also guided me to Reverend Kidd who performed the service and we couldn't have been more satisfied with his services. He read the eulogy I had written fluidly and clearly. He added the proper amount of scripture and reverence to the service. I highly recommend Eickenhorst it's privately owned and operated so no big corporation behind it pushing hard sales tactics that take advantage of one in their time of grief.

My first funeral planning, for my wife of 51 years, who had been ill for 9 years, my experience…read morewith Rebecca and her assistant at Eikenhorst was one of respect, honor and comfort. Obvious to me that she cared about our needs, her professionalism added to an experience that met my needs to honor my wife!