Cannot say enough great things about this place. Comfortable for everyone from the newest of…read morebeginners to the most experienced of cyclists. No pretension, no elitism, just excellent service and a fabulous selection of gear and bikes. Hugh deserves a special shoutout for being a wonderful resource and a patient herder of all of the cats. Craft beer is an extra bonus. Get your bike, your gear, and your service needs met at BicycleFace!

I came in with a unique question and they went above to try to help me out instead of brushing me…read moreoff they were very helpful.

Quick turn around on my bike repairs. New back rim. Tires. Tubes. Brakes front and rear. They…read moredid an amazing job and my bike glides. I'm very happy with the repair job Dan called me with a fair estimate and I'm so happy to be riding again Thank you Pedal Power Bike Shop .......

I called about a problem I was having getting a tire to seat properly. I purchased the bike there,…read morebut it was years ago, and I didn't buy the tire there. Even so they gave me a tip which helped me to get the tire seated. The guy I spoke with gave his name when he answered but I couldn't understand what he said. Anyway, he didn't have to give me the tip. So kudos to him, and Pedal Power for having helpful employees.

Excellent customer service Mike is very helpful and friendly nice selection of bikes too. I…read morerecommend oh and good repair shop too and convenient. Seems Mike will go out of his way to help and assist customers that's hard to find nowadays that kind of customer service 5 stars to Mikes Hike & Bike

Just stopped in to pick up a static rope I've been needing…read more I was attended to by Casey and Jay. These gentlemen not only knew climbing, but were fully knowledgeable in bikes, hiking, and the outdoors in general. This is a great local business and I will happily support them in any way I can when in town. Thanks guys! Carry on.

This is the best place in the world to rent anything from E-bikes, to kayaks! The owner is very…read morefriendly, fun, and talkative! He gives great recommendations on places to ride! I have rented e-bikes from them about 3 different times, and every time I had a blast! I will continue to rent from them for ages to come! It is great fun and I will 100% recommend them for a great deal of fun! The prices are fantastic, and extremely affordable! Overall it is great fun and if anyone asks me about stuff to do around Berea, I will always recommend Get Outside Kentucky! Love renting here and will continue to do so!

From the owner: Come check us out for Kayaking, Canoeing, Paddle Boarding, and Electric Bike fun!read more

Brought in my e-bike for repair after a mishap. Quick & friendly service they were able to get me…read moregoing again in the same visit. Will definitely be the place I take my e-bike to for service & tune-ups.

When I needed service done for my bike.I had no way of transporting it.They picked my bike up and…read moredelivered it back to my home.That's what I call great customer service.

Got the privilege of being on the first group that these guys took out! We all had a blast, and the…read moredriver felt like part of the group. Can't wait to hit this up again!

From the owner: Pubcrawls, pedaling bike tourread more

Great selection of rentals. We were looking to rent some electric bikes, and were not disappointed…read more If you have never been on one, I highly recommend trying it out. They are sooo much fun, you feel like you are flying. I thought they would be intimidating but they really are amazing. It was about $20 for a 1 hour rental of an electric bike. I would consider doing a 1/2 day rental next time. 1 hr. goes by surprisingly fast. We took them over the bridge and towards Falls of the Ohio. There is a coupon online for $5 off you can try to search for. It worked for us. The employee working the stand was super nice and helpful. Good customer service really sets the tone and just being friendly makes a world of difference for any experience. I wish everyone in any front facing service position realized what an impact being nice has.

Bike rental station in the waterfront by entrance of big 4 bridge. Decent selection of individual…read moreand tandem bikes. My wife, oldest daughter and I did a tavern trolley. Cost was 27 bucks For an hour. Bike was in decent shape and wasn't too rigorous to ride. The waterfront park is mainly flat lands so that helped a lot. Since it has a covered top you can not take over the big 4 bridge. They take your drivers license up front and you pay at the end of your time. Rental is for an hour but the worker did tell me they will give a 10-15 min leeway usually.

I had a great experience here! I'm a novice with all things cycling and all of my questions were…read moreanswered and issues addressed. They have a lot more fitness equipment options than I realized! Other than road and mountain bikes, they have treadmills, rowing, elliptical, etc. I hate that I can't remember his name but the man that helped me was really great. Super helpful with my shoes, and even added the cleats himself which I know that he did not have to do. I'll be back!

During these times due to COVID-19, I appreciate the staff for following appropriate health…read moreguidelines. However, during these unprecedented times and facilities being short staffed, I was notified the next business day that the bike I received was the incorrect size. Instead of having me drive back out to Lexington, Denile H. came to my house for the exchange. Luck would have it that the Scheller's in Louisville had one of the few remaining models of the TREK FX 3 bikes (next one was over 300 miles away) and I was able to upgrade from the FX 2. Again, a special thank you to Denile H. for going above and beyond. She deserves all the recognition.

Renting an electric bike and riding the Slea Head Drive is a once in a life time opportunity! Slea…read moreHead is a 40 plus kilometer ride. Many of us middle aged folks are just not in shape to handle the ride. On an electric bike, the experience is challenging yet achievable. The bike is easy to ride and you choose the level of assistance you want from the tiny battery powered motor. You can ride with no assist or get a significant boost for going up hills. Please know that you must always be pedaling, and you will get a work out, but this is an amazing way for those of us who are not serious cyclists to experience the amazing landscape, and the smells and the sounds, of the Wild Atlantic Way. Cathal, the fellow who has just started this business is a gem. He brings the bikes to you and spends the time to make sure you are knowledgeable and prepared before he sends you out. He is charming and helpful and very willing to accommodate every requests. I truly cannot say how good this experience was; it was certainly a bucket list item completed.

This was hands down the best way to tour the Dingle Penisula. We are not avid bike riders but are…read morein reasonable shape, and we found the 42-kilometer trip very doable and nice with the electric assist bikes. We ran out of time for the entire 55-K as we enjoyed the many scenic stops and beaches along the way. The owner/operate was informative and accommodating with drop off and pick up of the bikes and with tour routes. He also shared recommendations for evening entertainment that was the perfect ending to a glorious Dingle experience.