Great trip on both rides, one to JFK and one from the Brooklyn cruise terminal. Eddie and Wissem were wonderful, called in to let me know if they were running late , and were polite and friendly. I strongly recommend LI Access Limosine Service. It's a good company with excellent staff. You cannot go wrong. SP , read more

I use LI Access for all my trips and to pick up family members. Their drivers, including Eddie and Wissem who took me to/from LaGuardia, are friendly, helpful and drive well. You can not go wrong. And love that you can schedule on line. read more

They left us stranded at JFK even though they confirmed the day before. Multiple texts were ignored but marked as read. Leaving a voicemail on the website phone number was also ignored. NEVER AGAIN read more

Efrat was an amazing driver. He was very accommodating to my child and her friends for their prom. I definitely recommend this company based on him alone. The company was professional, affordable and easy to reserve. Even received a discount for reserving online. Great company. read more

Alex who owns the company takes great pride and ownership over his customer's experience. Khurram is a great driver! read more

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They didn't show up for our trip to JFK. I had to call and was told they'd find out where driver was. A few minutes later I called back to find out the driver was "rear ended" I am not buying it. read more

Easy, prompt, and courteous service. The driver, Abu, was right on time and even asked if I needed to make any stops for coffee, etc. Would definitely recommend! read more

My family used this service twice, both times our driver Abu was punctual, friendly and really considerate in terms of caring for the little one in a car seat. The vehicles were very nice, clean, and set to appropriate temperatures. Request Abu by name if you have the opportunity, great driver. read more

Great courteous service, very careful to be there before we needed them. Pricing very fair and had no hidden fees, tip built in which made it easier. Will definitely use them again! THANK YOU. read more

Wonderful service! Khurram was very professional and we couldn't have asked for better service! His car was immaculate and his driving was great! If we are in the area again, we will definitely use LI Access Limo! Highly recommended! read more

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Nadeen was super professional and courteous. This is the 5th time I used their car service to the airport. And will continue to do so in the future!!! read more

This is the third time we used Long Island Access. We are beyond pleased with the service. They are right on time, very friendly, and made "ME" a very nervous person in a car very comfortable. They are very careful drivers and courteous to the other drivers on the road. Thank you again. read more

What more can i say. LI Access Limo was on time, the car was clean, the driver (Alex) was a professional and i made it to the airport with time to spare. He even had a bottle of water and a fresh newspaper for me to read during my hour long drive to JFK airport. Will hire them again for sure. Great job all around. read more

I am Giving 3 stars simply because they used to be a great limo service. We had Abu 3 times and he was wonderful. Each time We used it since, terrible Rude drivers. Unfortunately We will Not be using the service any longer. Abu was the best driver they had! read more

Excellent service with exceptional customer service. I have been using Long Island Access Limo services for many years now with 110% satisfaction. Reliable, dependable, clean cars great prices and on time performance. I wouldn't consider any other car service for my traveling needs. Peace of mind is Priceless! Phyllis read more

I use this car service all the time. They are my go to company for the airports or wherever i need to go...I highly recommend them

Have been using this company for a couple of years. I have never had a problem whether I'm being picked up early in the morning or my flight is on time or delayed. The cars are always clean as well. I have had abu a couple of times always professional and considerate. So nice to ask at 3:00am if we would like to stop and get coffee before going to the airport. I have recommended this company to a couple of friends who now use them as well. Recently I have had a cruise cancelled 2 days before I was leaving and the company did not hesitate to refund me my full amount. I am a loyal customer. read more

Everything a limo service should be. Timely, friendly, courteous, attentive to details and professional in thought, word and deed. I frequently have used services and this is, by far, the best I have used. I have used the service for airport transport to JFK and Newark, wine tastings, trips into the city. You are in great hands as they are always there for you! read more

Great experience. I was expecting a Towncar to be honest when they said Sedan... But the Toyota Camry that arrived to pick us up was fine for what we needed. $90 all inclusive from JFK to Long Island is fair. Our flights were massively delayed and they were kind enough to continue waiting for us outside. I think the best part was that this was a completely good faith reservation- no upfront deposit or payment. Just time and terminal and they were there! read more

One star is too generous for this company. I booked with lialstours to pick me up at the airport and drive me home. I was coming from a foreign country and emailed the company saying I did not have any data to make phone calls, I only had wifi to send emails. lialstours sent me a confirmation email telling me to go to terminal 4. So, having my suitcase, carryon, backpack and my cane (I have a disability) I trekked all the way from terminal 8, to terminal 4 where I was told to go. I waited from 1:35pm to 4:02pm and no driver showed up. I finally had to give up and take the train home. When I emailed the company asking for a refund, Joe (the rudest costumer service rep I've ever dealt with) told me it was my fault for going to terminal 4 and that he was not going to give me my money back. He said, "Once again, I do apologize for your inconvenience but have no desire to continue this back and forth since you clearly have no interest in objectively reviewing all the facts." (I copied and pasted these messages) Then he said, "Maybe as time goes by ,you will realize that not everything is everyone else's fault." Joe left me several horribly rude voicemails stating that his driver is "growing impatient" and "cannot possibly wait around all day" for me. Maybe if he answered my emails on time, instead of 3 days later, he would see that I could not answer phone calls, and that I was sent to the wrong terminal. This man Joe is unbelievably awful and i hope he gets fired. You sent a 22 year old, crippled girl, to the wrong terminal, then blamed me for coming from another country and not having access to make phone calls. read more

Having never used a car service i went with LI access due to the reviews. I contacted them online got an immediate response, we booked them and they called a day before to confirm. Khaurram arrived 15 min early (330am) was very professional got us to JFK in plenty of time. He also picked us up a week later, as soon as the wheels touched down i got a text. Super service, excellent driver i highly recommend them and will use them in the future. Thank you LI access limo for taking the stress out of our trip. read more

Best car service ever! Super fast and easy. Book online and save 10% off of total cost. So easy! I had them pick me up from long island to take me to JFK. I even needed them to come a bit earlier and despite the extremley last minute request, they still came. I called them again when my trip was over to pick me up at JFK and bring me back to LI, and again, my flights got changed at the last minute and instead of being at the airport at 7 am to pick me up, I had to call last minute and have them pick me up 5 am, and there was no trouble at all. It seems each driver is sweeter than the last. I had Alex on the way to the airport, and Rich on the way back. The topping on the cake, when Rich dropped me off, I left my phone in the car :( I called about a half hour later when I realized and they actually drove all the way back to my house and dropped it off!!! Awwwwwwwww i love them. Amazing customer service!!!! Love love love!! read more

All-inclusive, meaning the price includes everything, including the tip. No surprises. Called day before to confirm. Early pickup. Friendly service. I actually wrote this review in part so I'll remember them for my next trip. read more

I would give them zero stars if I could. Made a reservation to be brought to the airport and when they were late I called to see what was going on. The guy answered and told me he didn't have a reservation for me and pretty much told me oh well I can't do anything for you and hung up. Will never use them again if I can't count on a business to keep track of a reservation. Very unprofessional!!!!! read more

I had a great experience with this car service - we used it to get back into the city after a wedding on Long Island and they were on time and very helpful. Plus, it was very convenient to book online. read more

I don't know where to begin.... I arranged for LI Access Limo to pick me and my family up at LaGuardia for an hour ride out to Long Island. Nadeem was on time, loaded our bags into the trunk and then the ride from hell began... He either stood on the gas or stood on the brakes... this place must replace motor mounts and brakes daily! Even in smooth sailing highway with no traffic, he either was on the gas or brake constantly. I don't get it? And he cut people off throughout the ride, I literally was afraid someone was going to shoot me out of road rage. Every few minutes or so, he'd check the traffic app he was using .... on his phone .... on his lap... when he'd look down; he'd let off the gas and when he looked up; he'd hit the brakes - even when no cars were around ... and in traffic he'd slam on the brakes almost hitting cars because he was looking at his phone. This was the worst ride in a town car I've ever experienced. Poor driver with no communication skills whatsoever. At the very least - get a different driver if you hire through this company. And for the company: Vet your drivers!! Signed - Lucky to be alive on Long Island read more

We used LIaccess limo to travel to Islip Airport from Long Beach. They arrived early for our pick up, the driver was very collegial, the car was clean, the drive was pleasant. The pick up when we returned was also nice, no hassle, on time, clean car (an SUV) very pleasant. The rate seemed very reasonable, it was the same rate for either cash or credit. Highly recommend! read more

I would recommend this limo service and pricing is comparably lower than others in long island.....the driver is prompt and friendly. I would reserve it again on my next business trip. read more