A great first time experience with Ms. Fati & Ms. K. Was willing to provide service for me so late…read morein the day & for that I'm so appreciative. Thank you so much for the excellent customer service.

I took my daughter to get her hair braided and when she left the shop and got home she noticed how…read morecrooked the parts was at the top of her hair so I decided to give them a call the next day and she told me I can bring my daughter in to get it fixed. I don't know if they was rushing to get her hair finished because it was near closing when They was about finished. Anyway I took her back and when we arrived I'm explaining to the lady that the parts are crooked up at the top she looks and tells me it's not when it clearly is. She then tells me it can't be fixed she had someone else in the chair but don't tell me u can fix then when we arrive I tell me u can't. My daughter really likes her braids but they could've did better at the top. She got knotless braids. What do yall think

Easy to schedule an appointment. Professional and friendly atmosphere . Clean environment, and, the…read moretwo proprietors are wizards on styling hair!! I needed a backup stylist and I'm so lucky to have found Nita. I'm always satisfied when I leave the shop!

Sadly a bad experience. I found them online, called ahead regarding natural hair braid down. I…read moreultimately felt I would've had to teach every part of my service to get it done to licensed standard. Of course I don't want to offend so I can't do that, instead "trust" their process. The issues: 1. My wash was not to standard. I did a scratch test & under my nails showed a lot of buildup still. A scalp should be clean after a wash. I told the girl not to be shy to scrub my scalp...I was only saying it once; I don't think she is licensed. 2. The braid down was horrendous, questionable, laughable. She "finished" and one braid was sticking out on one side, another braid on the other. I asked why didn't she connect all the braids as we agreed - that's how you protect the hair. She said "I tried but.." at that point I'm like you never tell a client you "tried but" there's no way she's licensed and should be doing hair. The braiding she did was loose also fuzzy & not clean. She gets flustered and turns me to tell the owner. The moment I ask the owners name (Mahogany btw) the owner became defensive even though I smiled relaxed just hoping for understanding & a solution. The "expert braider" is sent over to help. She says she can sew or crochet my loose natural braids into the other natural braids. I was confused as I'd NEVER heard that so asked clarifying questions which seemed to frustrate them. Totally over complicating a simple braid down lol. LSS she undos my entire braid down I noticed...mind you I had somewhere to be so without asking we reached hour 3 of a simple wash/natural braid on jaw length hair!!! Tired of the back n forth, misunderstanding, & pride/embarrassment they were all unnecessarily conveying I let her continue with the odd silence filling the air. She crochets my own hair and end pieces are sticking out its fuzzy I said I wasn't happy. 3. I got a trim. The blowout for the trim was not stretched straight and the owner proceeded to clip ends in that puffy state. The brushing of my hair felt rough throughout the trimming process. I've never had someone trim hair in that state. 4. The defensiveness, lack of listening to care therefore lack of comprehension, and pride was so not what I hoped when this is the exact persona ppl place on all black women/bwob that gives us a bad rep. I felt uncomfortable by the back n forth explaining and answering then the wild questions after "Do you want oil? Do you want oil sheen?" Would you seriously not oil a clients scalp as part of service how is that not standard? I had already noted my hair feeling dry. then before I even got out the chair the first girl had my payment on screen $58 asking how I'm paying when the expert braider turns my chair around. Terrible service handling. They can't handle constructive experiences which means they're no good for business. I cannot recommend.

love visiting this salon, but what really stood out was Natalie's amazing customer service. She…read morehelped me book my appointment over the phone when I was having trouble online, and she was so friendly and welcoming in person too. My shampoo service was great, and my hairdresser, Yoca, did an excellent job. I left very happy with my hair--thank you to Natalie and the whole team love visiting this salon, but what really stood out was Natalie's amazing customer service. She helped me book my appointment over the phone when I was having trouble online, and she was so friendly and welcoming in person too. My shampoo service was great, and my hairdresser, Yoca, did an excellent job. I left very happy with my hair--thank you to Natalie and the whole team

I did not have a positive experience at Salon 809. My appointment did not begin at the scheduled…read moretime, and I waited approximately 45 minutes before my service started. When the stylist finally began, her attitude and overall demeanor were noticeably negative, which made the experience uncomfortable. Additionally, the stylist started blow-drying my hair without applying a heat protectant. I had to request that it be used, which should be standard practice. Clients should not have to ask for basic hair care measures. I also found the pricing to be excessive for the level of service provided. Certain treatments, such as deep conditioning, are not included in some services and come at an additional cost. During my appointment, the stylist was whispering and gossiping with another stylist, which felt unprofessional. Overall, the salon appears to charge for many add-ons while not delivering a level of service that justifies the cost. Due to the poor customer service and lack of value, I would not recommend this salon.

The worst experience I've ever had in my entire life $850 literally was paid for this complete…read moredisaster of what they call service . She new I did not agree with it she new I did not like it and she new what she was doing was wrong when she was doing it, however, she still proceeded to deceive to be dishonest, less than 24 hours of me having it in my head ( you can tell the vibe in the room when she was taking my hair out was off and it was talked about this disservice ) I requested her to take it out, just for tell me she don't do refunds not even half was offered.. I would never recommend I would never go back just don't do it. $850 out of my money that was literally stolen from me.

Let me just start by saying that this ONE AND ONLY bad review is NOT an indication of the quality…read morecustomer service and treatment that I received on today, but that my mother, niece and sister (who are non-yelpers) receive on a consistent basis!! And for ALL intensive purposes....Ebony (who is named in the first review) did NOT....I repeat did NOT do my hair So this salon to me resembles something similar to salon plaza where all of the stylist rent a booth space and maintain and schedule their own clientele. Gone are the days when the salon had a receptionist and did all the scheduling, and the shampoo assistant washed your hair, etc. Here, the stylist does your hair from beginning to the end! I had the pleasure of sitting in Toya's chair. She has a very sweet spirit and greeted me right away when I walked in. The other stylist Nikki and Paula greeted me as well. Nikki was working on a child's hair doing a Cornrow and beads install...and it looked nice! Toya, was busy adding color to the client that was scheduled before me(I came early). I was entertained by the television, my phone and the typical salon chattered about kids, family, food and life....nothing inappropriate for a child's ears to hear. So, Toya's specialty is weaves and Nikki does everything, however she says that she is not confident in doing short hair but she would say her specialty is styling children's hair. There is a barbershop that is literally next door and has a constant flow of customers. Follow Toya on her business page on Facebook StylezbyToya and check out her work! She's awesome! Toya's contact is 301-523-7399 You can contact Nikki at 301-395-8447 she's great on these braid styles on this children!

Amazing experience. The process may a little longer, if you are used to three persons doing your…read morehair. My appointment was 8 hours and I didn't feel like I was there that long. This was the first time I have had a pre- treatment done to my hair before the start of the braiding. The stylist gave me that one on one attention and great hair maintenance tips. I plan to return in the spring/summer .

Got knotless braids for the first time, and I'm so happy with them! Blessing did a great job on my…read morehair, and she's also very friendly and fun to talk to. I highly recommend her.

I try to say one thing nice in my reviews, unfortunately, not this time. This was the WORST salon…read moreexperience of my entire life. The stylist promised but failed to deliver, and the owner was very unprofessional and unpleasant. Instead of trying to fix it, she blamed me for my style choice. As if that was why the stylist couldn't actually do the style despite having pictures. Then the stylist told the truth and said she was still learning and hadn't quite gotten the hang of it. Then, an attempt was made to make me pay even though my hair was undone, and I left looking like a troll doll. If you want a fabulous loctician in class, style, and professionalism, try one of the stylists at Urban Naturals or somewhere similar. I know bad reviews are never good, but I have to share my experience.

After taking down my 11 year old locs this salon was exactly what I needed moving forward in my…read moreloose natural hair journey. I have thick type 4 hair. I arrived early and was greeted promptly. At the wash station I realized I missed taking down one of my locs and instead of cutting it out for time sake they combed it out and saved my hair! I got a wash deep condition and style (braided twist out). My hair feels soft and looks great. Pros: The salon is very clean. It was not crowded and I was seen promptly and left looking great. The pricing was decent as well. There were no hidden costs. They took the time to care for my hair and have an interest in keeping your hair beautiful and healthy. My stylist was very patient with me and answered all my questions. I even received a text after my appointment on hair care tips! Cons: The stylist I had Ashley seemed a little rough when detangling my hair. After mentioning it got better though . (Disclaimer: I have a lot of hair and after locs you can imagine how hard the process can be)She also used grease on my scalp which I thought was a lot and old school but my hair is moisturized and soft so as the week goes by ill see how it holds up. Overall it is hard to find a good stylist. A woman's stylist becomes like family. I will be returning to this salon and continue to grow my loose natural hair!

Salon Plaza is the place to go for ALL hair care needs no joke ladies. Stop struggling, as I did,…read morelooking for the right place and person to fix your hair. Please visit Salon Plaza and have an amazingly awesome experience as I did. I would not have discovered this wonderful place had my sister/best friend still been alive and taking care of my mane, may she Rest In Peace . She too, would have wanted to take part in the joyful experience as I did. My stylist, Christy, love love love you lady! I am tender headed and I could not feel Christy's hands on my head! How amazing is that?!? Super awesome!!! I will always be at Salon Plaza and in Christy's chair for my beautiful braids. Check them out ladies you will not be disappointed and that's coming from a lady who takes pride in ALL I do for myself and children. (I'm an extremely picky person!!!) lol Love Lady B.

I went to get my eyebrows threaded and i LOVE them! Took about 7-10 minutes (if that) very…read moreprofessional, sweet lady! Highly recommended.

I called Braids by Aminah on Friday night, AFTER hours, and left a message, Aminah called me back…read moreimmediately. She made an appointment for me, accommodating my schedule. As soon as I arrive, she assessed my hair and started the braiding process. She was professional, quick, efficient, and soft-handed. This was the first time I did not feel as if my scalp was being pulled from my head. I went through cancer treatment and my hair grew back except in one very noticeable spot. Aminah braided my hair so that that spot is covered. I've never been happier. She is a master of her craft. If you are looking for professionalism and someone to braid your hair, look no further, Braid by Aminah is the place to be! The shop is beautifully decorated and SHE HAS SNACKS! Thank's Aminah. I appreciate you!

I have been to Aminah's salon twice. I texted her on Friday the 29th of May, sent her a picture,…read moreand asked her if she could do the style I wanted. She agreed. I asked her if I could come on Wednesday, June 3rd, and she said yes. I am leaving to go out of the country on Thursday, June 4th. This appointment was very important to me. I arrived this morning right on time, but Aminah was not there. There were three women who was there in the shop. One of them called Aminah and informed her I was there. I spoke with Aminah and she informed me that "Binta" was going to do my hair. I responded, "Okay, no problem." Binta told me to sit in her chair. I showed her the style and she said, " I don't know how to do that style" She called Aminah back, and I guess she explained she couldn't do it (speaking French). Sidebar: if it involves me, please speak English. After speaking with Aminah, Binta said, Aminah said she can't come. I asked why she didn't call or text me, but nobody responded. Now I'm riding round looking for someone to braid my hair. TRUST ME, IF YOU HAVE ANYWHERE IMPORTANT TO GO, DO NOT MAKE AN APPOINTMENT WITH AMINAH; she is neither professional nor reliable.