Great fun to be had by all. Nice food good living. Fun activities the staff is fantastic. There…read moreis some activity for all. They have hair salon ,restaurant , crafts. And music,

My Mom moved in and she and the family could not be happier. The staff, nurses, care givers,…read moretherapist, etc. are super friendly, thoughtful and helpful! Mom is enjoying all the activities, crafts and music. The facility is very clean, food delicious and a great atmosphere. Seriously there is nothing we can complain about. Keep up the great work!

Went to lunch here and we had a quesadilla and chicken noodle soup. The quesadilla is super good. I…read morebelieve I think the guy working was Eric made the food brought it to was super fabulous. Everybody was enjoying the atmosphere and lots of chatting going on nice place to go and have a sandwich with some friends, it is in a retirement community so you have to be a guest of a member of the community but it was an enjoyable time. Food was good. My friend said best quesadilla she ever had. They have some fountain sodas, iced tea, coffee I wanna try some other stuff next time. The onion rings were phenomenal that was everyones favorite part of the lunch. The meal portions are huge.

My mom has lived there since it opened and loves it! She has fun with her friends and adores the…read morestaff. During the Coronavirus, the staff has stepped up even more! Carissa and her staff are amazing!!!

My mom has a wonderful apartment. The staff is warm and friendly, and the know her by name. We…read morehad a delicious omlelet breakfast, and our server Wilma was gracious and efficient. I am happy my mom is cared for so well.

New Perspective: Very troubling: another high rent increase of 8%. The quoted price for the Memory…read moreCare room is not being honored putting the resident in a very difficult position on short notice. Terrible situation to be thrust into.

New Perspectives, Long Grove has provided great care for my mother. My mother has been a resident…read morein the memory care wing at New Perspectives, Long Grove for over 2 years. She entered just after Covid, new ownership transition along with a transitional Executive Director. There were some noticeable rough spots when she first entered, however the core staff was present which did not diminish high quality care that my mom received. Shout outs to the excellent care takers, activity directors and Katherine, the Health & Wellness director, for exercising great skill and compassion during this transitional period. There has been a noticeable improvement with current Executive Director Kirsten (in place since July of 2024). Kirsten is fantastic and maintains strong leadership in providing a high quality of life for the residents. Don't be distracted with the "Shiny Brand New" facilities that are popping up. It's the staff and the care that they provide that really matter - New Perspectives, Long Grove continues to provide excellent care for its residents.

My family loves Cedar Lake. Highly recommend. Staff is friendly, chef is great, space smells great…read moreand everything is always clean. Various activities to do and great community.

My mom loves some of the staff and has made great friends but they are short staffed, and the food…read moreis cheap and repetitive. They don't act on the residents complaints.

If you are looking for assisted living for your loved one, I encourage you to talk with the staff…read moreat Eastgate Manor. They will give you your options and if their facility is right for you, they offer compassion and care beyond your expectations.

Throughout my parents' search for an affordable and appropriate facility for elder care, Eastgate…read morestands out as the best choice. The staff is warm and welcoming, Carrie S. is very caring and proactive with offering information and pacing it well with the inhouse tours. We were treated with utmost consideration and flexibility in the decision-making process for the best place for my parents in supportive living. We learned the most about this option in sessions with Carrie and Maureen and always walked away with updated info about Medicaid. the residents seem very happy, and approached us during our tours with smiles and positive recommendations about Eastgate. In all the places we visited, this experience by far is the best one.

Horrible. If you're looking here for your loved one, ask them how many Executive Directors they…read morehad. At least 10 since the place opened in 2022. Just this week, Jim, one of the Activity Directors, was fired suddenly, after three years of providing great service to the residents. Food is awful, and lacks choices or quality. Have a special diet? Too bad. Eat what they make-- and pay $400/month for it! Mom needs low sodium and asked for alternatives for breakfast. She was told that she should just eat the sausage. Ummm....no. She cannot. Please do not treat her like an incompetent child. She is fully aware of what she can and cannot eat! But the most egregious?? Try having no way for the EMT's to access an apartment after hours. My mom fell and hit her head. She couldn't open the door. They had to break the lock to get in! And five months later, the lock is still broken. Still not convinced to stay away? This week, they drove my mom to Sherman Hospital for an appointment she had there. The bus never returned. My mom called me, saying she'd been waiting over 2 hours. My mom, who is 87 years old, was told they were coming and they never came. I called to find out when she could expect the bus and was told, 'oh, I thought she was home'. They had *no idea* that my mom was left behind. I had to go and get her and bring her back. Needless to say, she is moving to Clarendale at the end of this month. Do yourselves a favor and stay away from this den of incompetence and disregard. oh, and the other review that mentions the wonderful Director, Brian? he lasted about 6 weeks.

1 review 7 minutes…read moreago NEW What a great experience ! It started as we were greeted when we walked in the door. Brian is very knowledgeable about The Oaks. He took us to the desired apts, allowing us to " get a feel" for the size and style, layout while also answering all questions , ( trust me there were a lot ). As we were looking at the different floor plans, he was also talking and showing us all of the amenities throughout the community. We ended up at the main restaurant, where he invited us to return and enjoy breakfast ,lunch, or dinner, , further getting a feel for what goes on, and resident interaction.After we completed the tour, we asked for a few minutes to sit and chat, but also observe how some of the other residents interact daily. We were very pleased, with the looks, the tour, and also with Brian's patient and knowledge, and the "No Pressure" attitude. My mom said she felt good about everything!! We agreed to return the next day with my son so he could see and get a feel for the community where she would be staying. He agreed, it was comfortable and the right place for grandma. After having a little discussion, we all agreed and signed the lease. What a wonderful experience for mom, as well as myself, and even my son.

It is my life's greatest regret that I chose this place as my mothers' final residence. They lure…read moreyou in with empty promises, it all sounds lovely until your loved one is in residence, then it's a very different story. GET EVERYTHING IN WRITING!! But also, good luck with that, as the communication once all the forms are signed and the automatic payment is set up is an absolute joke. I have pages of emails that went unanswered (I live out of state). My sister called with questions and left multiple voicemails over 12 months, not one call was returned. Not one! It wasn't until I copied every name I could find that I finally received a response to questions like How do I get my mom on the schedule to see the onsite doctor? Who can I talk to about her prescriptions? Her refrigerator is still not working... 3 months later. Etc. In hindsight, I am convinced the reason they never responded to my emails is, so I did not have their response in writing. When I asked very important questions in writing, then escalated my email after weeks of no response, I would get a phone call saying I should come in to discuss it. Never a written response. This happened multiple times. My final two emails asking how to close out my mom's accounts, after months of no communication, also went unanswered. I had to call corporate to get a response. Julie is the most unprofessional person I have ever had the misfortune to interact with. There were 3 different Health & Wellness Directors in the 12 months that my mother lived there. That alone speaks volumes. Read the reviews on Indeed! I wish I had. For the most part, the medical staff was good. There were a few that were rude and borderline negligent toward my mom, and there were a few that were absolute gold and genuinely caring, but that just goes with the territory. My issue is when I tried to address some of my mom's complaints or concerns, I was met with "I'm sure that's not what happened". Or "She must have misunderstood" or nonsense like that. I witnessed one event, and it wasn't until I said Are you accusing her of lying? that she backed off the narrative that there's no way anything my mother was saying happened. Beware! They will not believe your loved one. They will deny everything instead of simply addressing the issue. They'll tell you their average response time is 6 mins from when the resident hits the button to call for help, that is not the reality at all. I witnessed multiple times where it was over 15 mins if not longer. Most times it was around 10-15 mins but there were far too many times when it wasn't. There were 2 instances at night when there was no response at all until the next day. The bigger issue for me was when I tried to speak to Julie about my mom's concerns about the long wait times or lack of response entirely, her response was to tell me that my mom was the 2nd highest quantity of requests for help. And? She's there because she needs help, and their response to not keeping up their end of the very expensive bargain is to say it's my mom's fault because she asks too many times??? Absolutely unacceptable. They'll tell you housekeeping is included - not true. I had to clean every time I went to see her. The hospice nurse even cleaned while she was there. When we moved my mom's furniture, the extent to which they did not clean was gut wrenching. They did keep to the laundry schedule for the most part, but they left us with a full hamper of dirty laundry when she passed. Over a weeks' worth. They didn't even have the decency to spare us that even though she was still under their care and we continued to pay for weeks after her death. They didn't call to offer condolences, but you better believe they called to find out when the apartment would be vacant. They did not return my calls when I asked when to expect the refund due to us 4 months after she passed. I could go on and on but just writing this breaks my heart. Don't make the same mistake I did. A mistake that will haunt me for the rest of my life.

Great place my mom worked their an all the residends are nice very clean i loved bickfordread more

my mother was a resident at this and was well cared for and loved. I highly recommend and think…read morethe caregivers are exceptional.

From the owner: Eden Vista Barrington is a high-end senior living and memory care community located in the heart of…read morebeautiful Barrington, Illinois. To help you feel right at home and meet your personal preferences, you will have an opportunity to choose from a variety of spacious and comfortable unit floor plans. From exercise programs and religious services to scheduled outings and intergenerational events, our monthly calendars have everything our residents need to stay active – body, mind, and spirit. With 24/7 staff, dementia-trained specialists, a full-time licensed nurse, ongoing staff training, and personalized emergency call pendants, families can rest easy knowing that their loved one is in good hands. Our specialized memory care programming helps ensure residents are happier, healthier, and more engaged. We can’t wait for you to call Eden Vista Barrington home!

My grandma (and my 4 year old son's GREAT grandma!) lives here. She is 104 years old and lived on…read moreher own (after out-living 2 husbands whom she adored) until about 99. She was fiercely reluctant to leave her solitude and "stuff"...but I feel she is in a good place, with good people and surrounded by other seniors - some of whom she relates to, others maybe not so much (she is a tough cookie). Being a retired teacher and very involved in politics, environment, juvenile rehabilitation (amongst many other things that make me feel slightly unworthy...LOL as she is one to look up to!) it was hard for her to accept the reality of her life. I live in SF, CA. I grew up until age 7 in Michigan, spending summers in Ohio with my mom and grandma, sometimes my older brother too. My grandma taught me many things. I lived in the moment with her, picking berries as we floated down the river by her home on a canoe, to later make pie. We played piano, did ballet, wrote letters, cooked many meals, told endless stories. She taught me how to sew, how to make an entire outfit. I could go on and on about this amazing lady but this review is about Sunrise, right? Well, I have been here once. I plan to go back in the next few months. The 1st time I went, my son was 2 - now he is 4. The place is clean, well staffed and has upbeat lively old time music playing in the background (think "somewhere over the rainbow!"). I was worried about seeing my dear grandma in a "home." She took care of her parents, avoiding nursing homes for as long as possible. She took care of her ailing husbands in the same regard. So, to have to see her in a place that she worked to avoid putting those she loved....was hard. Sunrise helped alleviate this anguish with me. The people were warm, engaging and helpful. While I was there, I did not see too much interaction with my grandma. This worried me. It made me wonder how she was treated while I was not there. They would abruptly enter her room, do what they needed to do and then leave. I removed a star because I would have liked to see more warmth and engagement. I will be back soon and will observe any updates and report. But I can say, if you are considering an assisted living situation for someone you love - this is a place to consider. They do a good job here.

Mom was here for a year and I would rate it the only place to have your family staying. I would…read moresay that the care givers are the BEST anywhere..