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    Preferred Choice Insurance Agency - President

    Preferred Choice Insurance Agency

    (15 reviews)

    My car insurance was about to expire the next day, my current insurance raised the price in $500 so…read moreI wanted to check with Preferred Choice if they can give my a price for all my cars, and honestly I didn't know what to expect. I received a much lower insurance for the same coverage and an excellent, efficient and fast service from Christian. He was courteous and took the time to explain everything. I ended up switching my car insurance and my home owner insurance. This is an agency you can trust! Highly recommend them.

    I would give 0 stars if i could i been given the run around for months now and still no solution,…read moreignoring my calls and emails still waiting for my refund thats more than $1466.00(down paymenti had to pay in advanced)i took down my first review on yelp because i was gaslighted thinking that i would be insured and given my refund by now. This has been an ongoing issue since Feb 2025 this year very bad at communicating and even given a update or follow up on the situation. I DID EVERYTHING I WAS ASKED TO DO ON MY END. My insurance(integon) got cut off off the negligence of the company i would always send the letters and contact the agency when the insurance company would mail me letters and this couldnt be stayed on top of now my car is in the street with NO insurance at all and i been robbed for my money. My other option is paying them another downpayment for another insurance so i can be covered which is more than a thousand dollars but i dont want this issue happening once again so the money thats going to be refunded from the prior downpayment would go towards that but yet im still awaiting MY REFUND. I am not going to pay double to the company for nothing. Oh yea and on top of that i paid insurance for no reason which is paid in full on the website i have proof of so that's means i would be getting my downpayment back and MORE since i paid for no reason everything off because i have no insurance now that randomly cut off for months now.

    Liberty Mutual

    Liberty Mutual

    (2 reviews)

    I was rear-ended by a driver insured with Liberty Mutual. They have been unresponsive to my claim…read moreand I had to call them repeatedly to inquire about getting my car fixed. Now they want me to drive to a body shop 20 minutes away for an estimate. What happened to the days when an adjuster would come out to the home of the driver who wasn't at fault? Don't believe the commercials you see about Liberty Mutual. They're the most unresponsive company out there.

    The worst insurance system ever. the staff are so rude. lying all the time. I had accident and…read moresomeone hit me from the back. my car was almost new. I just bought it. the accident wasn't my fault. someone hit me from the back and my car got totaled. I had such hard time understanding where my car is located after the claim representative told me that the car is in the shop waiting for damage review, I called the shop and found out it is not even in the shop, after the damage review they told me they don't fix it and I was ok with it. but they lady told me I have to be responsible for paying the garage parking cost. which again the accident in not my fault. they didn't send the car. the staff are so rude. again about cost of the car, they have funny expression. cost value of the car. for BMW 528i they willing to pay almost as much as Toyota 2000. I couldn't be more angry. now losing all the stuff that was in the car. and again the insurance told me they were sent to me two weeks ago. called the shop and they tell me they can't get access to the car. :))) I just don't know how to deal with them anymore.

    Liberty Bell Auto Protect - Liberty Bell Auto Protect - Extended Auto Warranty

    Liberty Bell Auto Protect

    (30 reviews)

    I lost all my money that I paid filed a claim and it was not accepted due to fact company went out…read moreof business. How are the owners of this company not in jail? This is criminal. They obviously made a ton of money and went out of business.

    In writing this review I hope that I save you from a massive disappointment in working with this…read morecompany. Headline: this company is set up to scam. Circumstantial Evidence: Try this. Call their 1-866-542-2355. Press 1. This is their Sales Department. You will undoubtedly get someone on the phone immediately. Now. Call the number again and press 4. This is for Existing Claims. I have been on hold waiting for someone for several HOURS...on several occasions. And when I do reach someone, in my case a man named John Davis on all my occasions, the rep is rude, will not get their manager, will not give me their manager's name, will not have corporate call me, and hung up on me when I said that I was recording the call. I chose this company because they were considerably cheaper than the alternatives. I guess I get what I pay for. I hope you don't make the same mistake. Here's my story. I purchased my "warranty" on March 6, 2020. I purchased their best plan, the Platinum Prime Plan (5-years). In February 2021, almost a year later, my 2014 vehicle had trouble shifting. I took it into the mechanic and had the transmission looked at. The mechanic found dark fluid and metal shavings in the pan, a sure sign that the transmission needs to be replaced. This is when Liberty Bell showed its scam of a business. I called nearly a dozen times trying to reach someone in claims. My wait time was as little as 15 minutes (once) and over 3 hours (twice) just to reach a live person. Again, I always reached rude John Davis. I also took snapshots of the wait time from my phone and provided them to Bell. No apology nor acknowledgement. During the 12 days of trying to reach someone, I emailed their support email several times and received 2-word replies at best. My request to have someone from corporate call me was never met. When the claims department finally did respond, they asked for service records. I only had two services completed on the vehicle over the first year that I owned the vehicle. Both of them oil changes. One of the oil changes I did myself. I kept the receipt of the oil and oil filter. The claims department stated that they are denying my claim because I did not have an ASE-certified mechanic do the oil change. What a racket, especially considering that my contract with Bell allows for maintenance work do be done by oneself, as long as one keeps receipts of the parts, which I did and provided to Bell. I am now trying to trigger the arbitration clause in the contract, but I can't do so because I can't reach anyone at Bell. PLEASE, don't give your good money to this scam of a company. You will regret it if you ever need actual warranty coverage.

    Liberty Mutual - homeinsurance - Updated September 2026

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