I rarely leave reviews, but I feel strongly that other families need to be aware of my experience…read morewith this company. I chose this DME provider because they were one of the only authorized providers in the area for Cubby Beds and had positive reviews--though now I question their authenticity. In August, I submitted all required documentation for my son's Cubby Bed, including a detailed letter of medical necessity and prescription for the full system (bed, canopy, mattress, and tech hub). My insurance approved everything quickly and without issue. However, the DME company submitted the order incorrectly as only ONE unit of durable medical equipment. When I called to clarify, I was told it should have been submitted as FOUR separate units. This forced me to go back to my insurance company to correct THEIR mistake, causing unnecessary delays and confusion. After finally getting approval corrected, the bed was delivered--but without the tech hub. When I followed up, I was then told (months later, on December 30) that the tech hub was actually a FIFTH unit that had never been submitted. Again, I had to contact my insurance company myself to fix their error. My insurance approved the additional unit immediately, but because it was approved on December 30 and the company was closed for New Year's, the order was delayed and the tech hub went on backorder. I was assured it would still be delivered and backdated. It is now April, and we still have not received the tech hub. To make matters worse, our insurance has since changed, meaning we will likely never receive it. This is not just an inconvenience--this is a serious safety issue. The tech hub includes monitoring features that are critical for my son, who has epilepsy. This equipment could literally help save his life during a nighttime seizure, and we are without it due to repeated errors and mismanagement by this company. The lack of accountability, poor communication, and repeated mistakes throughout this process are unacceptable. I strongly urge other families to choose a different DME provider. This has been an incredibly frustrating and concerning experience, and no family should have to fight this hard for medically necessary equipment.

Update 10/16/23: their online payment system is no longer is working (-1 star/2). Avoid: poor…read morecommunication and service and they initially overcharged hundreds for a cpap machine upfront, before processing my active health insurance (fraud).

My hubby bought me the Viper auto start. Somehow I activated the valet function. They fixed it and…read moresent me on my way. Customer service is just ok. The guys at the store are nice. However the customer service for the company when you call for help is not good. My hubby paid almost $600 as a gift for Christmas. So, I'm trying it out and believe I'll like it.

Worst fucking place I've ever been the employees are slow I wanted a Killswitch and got an alarm…read moresystem on a 2022 Daytona charger they installed the alarm system. It had my headlights going out and my dome light flickers then proceeds to tell me that my car is not new and cars have those type of problems when I just bought the car from the dealership and came there to get work done, then proceeded to backtrack and tell me that I have a faulty door. That is why the lights keep flickering so they unhook the system and told me to take it to the dealership, but why unhooked the alarm system if it's not your fault, I am going to take my car up to the dealership and if the dealership tells me there is no problem, there's no refunds for that if you don't know how to touch newer cars you shouldn't be doing the work instead. They took my money and didn't offer to give it back not even half so I spent $600 on an alarm system that I didn't even want because I originally wanted a Killswitch. And end up telling me that the lights are still flickering and the door is still saying that it's open after they unhooked the alarm the fucking car hasn't done it since.

Joe was very stand up and treated my wife and son very professionally on a recent matter. It was…read moreour first time going to a pawn shop. I would definitely go back.

I'm leaving for 14k in a few minutes. I'm trying something…read morenew where I give them the benefit of the doubt, and start at 5 stars. UPDATE: I went in at 5:45 not realizing that they closed at 6:00 (yeah, I was even on the business listing with all their info but didn't process that beforehand) but they (two guys, "Joe" & an older gentleman) gave me 100% of their attention, mainly because I was the only customer in there. Joe looked over my silver bars & rounds, weighed them & re-weighed them. Then weighed them again just to triple-check. This made me nervous because ODD numbers remind me of my darkest days when the ODDS were stacked against me, and all I wanted to do was to get even, get even, get even. Then he weighed my silver once more, for an even four times. Unbelievably, the fourth time the flaccid sack of silver was TWO OUNCES HEAVIER! Upon seeing this, I began to hyperventilate...then the air was getting thinner...the only thought on my mind was heating up dinner...the suspense was making me sick, I pulled my inhaler out to do the trick...but I fainted for just a second it seemed. Suddenly, a homeless guy was pulling my leg...just like I'm doing to you now! 14K asked me what I was trying to get, I gave him a number and he agreed with me. ID in the "system," sign here & here, right thumbprint there, and the cash go here. 12 minutes, in & out, and right at closing time, no less. The guys were friendly & convivial, casual yet professional & honest, they paid me the exact amount agreed upon I would recommend 14k Gold & Coin to cash out your silver bullion. I wouldn't recommend coming in right at closing time, but if you had to I think they would accommodate you. I stand by the initial blind 5-star review that I began with, as they have earned it when judged by all sensible metrics. I've been here before when it was across the street in the smaller location, several years ago, maybe a decade ago. This new location is very well-lit with an easily traversable sidewalk and parking lot out front. Inside is bright, airy, clean, and organized. I've been to a few Pawn Shops/Gold & Coin Stores that were more cluttered & confusing than Sanford & Son's junkyard! No agent of chaos here! Nice looking spot that felt open & serene.

We came in here a few times to check out the countertops. Marty and Carrie were very sweet and…read morehelped us find the right counter tops for us. They have fair pricing and as of now we are waiting on installation for our countertops so will do an update on my review as soon as that happens.

Zero stars if it were possible…read more We hired Chelsea Lumber for a kitchen renovation, and it has been an epic failure from start to finish. Our "designer," Marty, ordered the wrong parts in the wrong colors, repeatedly. The cabinetry itself, from Showplace, arrived with drawers and doors that were off by 1/4" in width and height from their neighbors, and we had to fight tooth and nail just to get matching sizes installed correctly. But the worst part by far: the delivery truck that dropped off our kitchen was backed onto our brand-new, one-month-old driveway and leaked oil all over it. Chelsea Lumber's own management admitted in writing that they knew the truck leaked. They agreed in writing to cover the damage, then reversed course, sending a letter from their lawyers refusing to take any responsibility. Wrong products, shoddy craftsmanship, damaged property, and a company that goes back on its written word. Do not do business with Chelsea Lumber. We never will again.

Yes, so bad I got my screen fixed on January of this year and two months later the screen popped…read moreoff. I came back the next day asking him to fix it. He charged me $10 for three drops of superglue. He told me that I could either blew it back or he can charge me $70 to get a new screen when it's his fault to begin with. He charged me $10 for three drops and the quality is very bad.

Jim replaced a battery in an older iPhone. Very helpful and knowledgeable service. Worth you time…read moreto see if he can fix your electronic device. Highly recommended

In the last 3 years I've been coming here since returning to Ann Arbot, I have greatly appreciated…read morethe amazing selection of items and excellent customer service. The staff has been very helpful helping me sort out best solution to a number of issues as I had an older home. They almost always have what I need, saving me a trip to a big box store. I appreciate that they are closer and the store is not enormous and it's easy to find things in - and if I can't, the staff always knows where everything is.

I am constantly finding a new home project to work on and run into more complications than some…read morefolks may as my husband and I have an old home 1950 which of course comes with lots of fun unique sizing of everything and strange setups. I have found the product selection, the staff and their knowledge (each person may have a speciality over another of course but not everyone can possibly be an expert in all things) and if they are not sure they will always find someone who does know how to help me. I have found this store to be refreshing particularly as a woman as I am oftentimes given the label of "she doesn't know what she's doing". I am actually very handy and impress my male friends more than they'd like to admit. I've been handy since I was a little kid fixing things before my dad got home from work so my mom wouldn't have to deal with holding the flashlight over him for 7+ hours trying to fix something he knew nothing about. I am treated with respect and their employees are not only friendly and proactive without being annoying they assume I do know what I'm asking for even if I may not, I applaud their team and leadership as it creates an environment that I feel excited to be in and confident I will be helped by someone who is capable of helping or honest enough to say they are not an expert in that area but will find someone who is and do some research of their own and listen in so they can learn too! I was floored by this particularly last time I visited the store. Thank you for providing a great experience and knowledge to help me figure out what I need and next steps to tackle my many many home projects. I always find the coolest gifts in here too, there are so many hidden gems. Below is a project that we were given advise on for how we wanted the end product to look, how to safely place everything and what products to use without breaking the bank or our sanity.