We've been using Allen's Pool catering for over a year now. They're reliable and do an amazing job.read more

So we've been using Allen's Pool service for about a year! After trying different companies we…read morefinally have found our "home" Allen himself is pretty darn cool. Even came out personally to check things out on a needed job. Our current weekly tech Garcia is so amazing! He's thorough. Takes his time. Is polite, respectful and just a great worker. Seriously ask for him!!!!! Today we ran into an issue with the pool pump and collectively the whole team jumped in, figured it out, got the necessary parts and fixed it the SAME DAY!!! This prompt reaction saved us thousands of dollars! The attention and love is beyond our expectations and so so very much appreciated! This is how people should care for each other! I'm highly recommend them! We've referred them to family and will continue to do so! Look no farther! THIS IS YOUR TEAM!!!

The owner of this company, Rod, got right back to me within minutes. I was a little panicked…read morebecause my pool wasn't operating properly and I was about to have a large pool party. Despite the fact it was after hours (evening before the party), Rod actually spent 20 minutes with me via FaceTime to diagnose the problem, assist me with repairing a valve and priming a pump. He provided me with specific instructions and he was able to get everything working again all via FaceTime. HE DIDNT CHARGE ME ANYTHING! He was sympathetic to my time critical situation, and he genuinely wanted to be helpful. He would not accept any money despite my insistence. You just don't see this type of authentic integrity anymore. Excellent work ethic, extremely knowledgeable, quick response, and he didn't feel right charging me simply because he wasn't there in person. The FaceTime instruction was extremely educational and his thorough step-by-step guidance was spot on. He was very patient with me. Other companies said it would be $475 just to come out and take a look. This is the only company I will use for all my future pool service needs. Hard to find people like Rod these days. Thank you!!!

A couple weeks ago, I needed my sand filter recharged. Island life responsive to my quote requests…read moreand many questions (who knew there were so many variables to a sand filter recharge?) In the end, they were also super flexible with my schedule and needs. They did a fantastic job and answered all my questions while here, even going so far as to explain all the parts and operation of the sand filter midway through the process. I appreciate all the help, flexibility and information!

We had an issue with our spa cover that was most likely a product defect. Jeremy handled the issue…read moreprofessionally and even went the extra mile and delivered a new spa cover to our house. I found that to be outstanding customer service. Thanks Jeremy and Henry. You guys are the best. Paul & Cathy Kukla

Wanted a HotTub for a very long time and visited a few local stores closest to Goodyear( live up in…read moreEstrella ) . Decided to visit Southwest Spas's website and decided to visit in Mesa ( because they have been in business for 40 years ). We were greeted by Jasmine and gave us the tour of their spas with spas with different sizes and options. One of the Spas worked for us and Jasmine gave us a great price . Henry ( Manager ) called us and gave us a further discount( after seeing a picture of our Cane Corso Rescue, Henry loves dogs ) and arranged Nick to install delivery and electrical (220) the next day. Five outstanding individuals delivered and Spa was working perfectly. They took their time to demonstrate chemicals to maintain water clarity. Yes, Nick was outstanding! Always go with a Business that's been there for 40 years!

Pool turned out great. Employees were all very professional to deal with…read more Dave, the owner, which is also the project manager was very good Michael, the sales manager was also a pleasure to deal with would recommend to friends and neighbors

Amazing customer service. Phenomenal pool tech was in and out in a hour to replace pool light and…read moreequipment gears. Only reason I didn't give 5 stars is because charge for parts was double the retail cost everywhere else.

When my pool filter gave out at the start of the season, James came through fast. He diagnosed the…read moreissue with confidence, and walked me through my options without any pressure. On top of that, he took the time to educate me on key maintenance points that were never mentioned in two years with my last service. That level of transparency and care really stood out. Switching to him for ongoing service was a no-brainer. Great service, fair pricing, and someone you can actually trust. Can't recommend James enough!

James was awesome, he responded within 30 minutes of my inquiry and came out the next day to…read morediagnose my in floor cleaning system on my diving pool. I had never been happy with the cleaning this system provided and James gave me an option to either fix it or put in a wheeled pool cleaner. His pricing was more than fair and I opted for the wheeled cleaner. The pool hasn't looked better than it does now with this upgrade. I highly recommend James and Elite Pool Pros, they won't let you down.

Had several issues with my pool and spa filter. Dan was quick to give me a call and provide a date…read moreto come and survey the entire scope of work. Very polite and professional and was great a not only diagnosing the issues but also explaining them and providing honest suggestions on future maintenance tips. He provided a scope of work needed and was quick to order the necessary parts and returned to not only fix the issues but also did a few other maintenance items to ensure the whole system was back up and running, and pricing was very fair and the finished work looked great. As long as Dan is running this business I will absolutely be using him for any thing needed for my pool and referring him to anyone that needs an honest and skilled pool professional. Thank you again Dan!!!

Highly qualified and professional. Showed up on time, diagnosed fast, fixed old solar motor at an…read moreaffordable rate.

Contacted Paul, owner, Boulder Valley Pools, at random from list of Hayward dealers. He was quicky…read moreresponsive in finding the PC Display Board needed for my controller. His Technician was out the next day, installed the part, ran through the Menu checks with me and ensured all functions contolled by the PC Board actually worked. Very efficient install at a fair price. Very pleased with my choice of dealers and certainly will use in the future. Riley Whitman 6/11/2025

I have known Paul since he began in the pool business. Paul is a considerate business man, a great…read morefriend, a hard worker, wants the best for his customers. He always makes sure his employees do a good job and when it isn't up to his expectations he makes them fix it. He has done several jobs for us. We're satisfied with all of his work. He just finished redoing our jacuzzi, since it leaked no thanks to the previous builder an idiot. He repaired the leak, built a step, replaced the tiles, put in new pebble tech, put in a new hand rail, rescheduled our pool system, leveled travertine pavers. Paul made it a point to make sure we could use our jacuzzi on New Years Eve. He values your business and keeps it by giving you reasonable prices. If you need any pool work done, give Paul at Boulder Valley Pools a call. (480) 268-6654

We've had nothing but great experiences with Angel. He's always helpful whenever we have questions,…read morevery communicative, and consistently on time. Our pool is always left spotless after each visit. Works with our schedule if ever needed. He's honest, reliable, and his pricing is very hard to compete with. Highly recommend if you're looking for dependable pool service!

Angel provides great quality pool service and is very knowledgeable about his trade. He…read morecommunicates frequently when there is an issue and always looks to get the best product for his client.

Very Honest person took him a few days to get to me north Glendale. looked at the unit recommended…read morenew temp sensors gave me part number and where to get them. replaced myself. He did not try to upsell me or talk me into parts i did not need.

Contacted DJ about a spa plumbing leak. He came out within a day or two and gave me a diagnosis of…read morewhere the leak was coming from, but he needed to order the part. DJ initially kept me updated with this backordered part. Three weeks later DJ texted me saying the part would be in on Wednesday and he would be out to finish the repair on Saturday. I never heard from DJ again, completely ghosted me. I called another spa service and they came out the next day (a Thursday), diagnosed the leak (DJ's diagnosis was WRONG) and returned the following Monday and completed the repair. Would have done it on initial diagnosis, but had to get part from shop. For 3 weeks, I had a spa that was partially torn apart (I allowed this because DJ was going to return to complete repair in one week) and then wasn't even given the courtesy of telling me what was going on. I stayed home all day on the Saturday, but DJ never showed, called, or sent me a text. What I find weird is that all of our correspondence was cordial, so I'm not sure why I was just ghosted. That said, I would avoid doing business with this person.