Promised to contact my tenant to schedule an inspection and estimate. Never followed up and left me in a tight spot with my HOA. They make all the right noises but follow-through seems to be a weak point. From my perspective, there are much better choices out there. read more

Excellent price, customer service. The crew was professional, efficient and clean. Will use this company again.

The company did a lot of things very well--the estimate and scheduling process was smooth, the price was competitive, and the crew was well-equipped, worked quickly, and cleaned up well. The problem they have as a company is the lack of effective communication between the estimator (arborist) and the crew who comes out to do the actual cutting. I was very clear to the arborist/estimator that we wanted to keep as many branches that shaded the windows as possible on BOTH trees that were being cut, but the notes he took had that note for only one of the trees. As a result, the crew did leave the shade branches for ONE of the trees, but cut them in front of the other, so now the sun streams into our daughter's bedroom, and this summer will be brutal. So if you're going to use this company, MAKE SURE that all of your wishes are EXPRESSLY AND METICULOUSLY WRITTEN OUT on the estimate, because the estimator and cutting crew do not actually talk to one another once the job starts, and all of the discussion you have with the estimator apparently means nothing if it's not written out on the estimate. If you're going to hire them, I would be sure that you can be there all day to supervise. I tried to schedule a time that I could be there to make sure that they did what I wanted, but they don't have their cutting windows tight enough for you to be able to plan on a certain time--they only schedule for 'morning' or 'afternoon,' and I couldn't take the day off. read more

These guys did a great job on my backyard. All my bushes, mini palms and big palm trees look amazing ! They removed a dead lemon tree and now I have room for a new one. I will definitely be calling them back for a 6 month tune-up. Thanks to Daniel and the crew for a job well done ! read more

This was a very disappointing experience. I requested a quote for tree removal from them on one day, got a reply two days later, and tried to book them 9 days after that. No response. Tried again 8 days later. No response. I thought they were interested in the job, but apparently not. Also apparently not interested in letting the customer know that they were withdrawing their bid. Or anything else. In fact, the last contact from them was nearly a month ago, and I've heard nothing since, despite two attempts to contact them. I hope nothing ill befell them, but it would have been nice to know that I needed to move on instead of waiting on them. Finally, after starting the search all over again, I found another company to do the removal. In the long run, I guess I should thank them - the new company did a good job and was actually almost 1/3 cheaper so, thanks for that. read more

Replied promptly to my request. Came out promptly and on time. Called me to tell me they were coming. Pleasant and easy to work with.

Great crew, super friendly & did great work quickly. I had a massive 35 foot Chinese Elm in my front yard that they were able to thin out in no time. It looks like a brand new tree now! Highly recommend them for their professionalism in every aspect from estimate to the work crew to the back office. read more

Liberty was own time, removed palm tree and cleaned everything up. Employees are polite and informative. Have used liberty before and always reasonably priced. Highly recommend read more

This is the third time I have used Liberty Tree and they have done a great job. They were competitively priced, arrive on time, trees and yard look great when they are done. It's hard to find good service in this industry but I have been nothing but pleased with their service. read more

The Liberty Tree Experts are simply the best starting with Cassie in the office. She works with the customer to provide timely service. Daniel, the arborist, is wonderful and hands on. Josue and his crew did a fantastic job pruning my Palo Verde trees and cleaning up afterwards. The couldn't have been more courteous. They truly take pride in their work and are extremely customer oriented. read more

I recently had cause to call upon the folks at Liberty Tree to do a little restorative work on a couple of older trees in my backyard. To make a long story short, I was thoroughly satisfied with everyone from Daniel (the estimator) who actually came out to look things over, to the very professional (and efficient) four-man crew who actually did the job. I would not hesitate to use these folks again and, not surprisingly, would have no qualms about recommending them to friends or family. read more

Very good experience if you want a professional job with detailed estimate and not surprises. Squeezed me in to remove a dangerous tree at risk of falling, gave me a written estimate in advance, came out and finished the job in quick order in a very professional manner. read more

These guys were great. I messaged them on Yelp about a fallen tree in our yard. They responded the same day and said to text some pictures. Liberty Tree Experts had the cheapest estimate of the 3 businesses I messaged, and they came out the very next day and took care of everything. Quick, convenient, and well-priced. I'd definitely recommend them! read more

Liberty Tree Experts Excellent experience initially with Daniel to discuss tree removal & price to the final removal of the trees. The removal staff led by Johnie & Jayclyn were receptive to any request. Jaclyn, a petite female, directed & carried the equal load of the male staff. Demanding & perfectionist personality, the finality was total satisfaction !! read more

Liberty Tree Experts did a fantastic job removing three enormous trees from our front yard. The communication and customer service was great from beginning to end. The cost was very reasonable and the work was amazing. They did the removal while my husband and I were at work. When we arrived home, you wouldn't have even known we had three trees! They did a great job cleaning up and left our yard looking beautiful. I am so happy with their work that I plan on coming to them for all of our tree-related needs! I highly recommend their service! read more

The best company I have dealt with in a long time from the first call to the office until the final call. The office staff was cheerful, courteous, and professional. She took all my information and set up an appt to have an estimate done. Dan called prior to the appt time to say he was on the way. He arrived on time. He was nice and professional and gave a clear honest and very competitive estimate to trim trees and remove one. After accepting his bid he had the office call to set an appt which was done promptly. The crew arrived on time. They arrived with the proper equipment and ample help to get the job done. They finished quickly and cleaned up. Everything looked great! I would recommend this company anytime and will use them again whenever I need this type of work done. Job well done Liberty Tree Experts! read more

We had several large trees which needed trimming and thinning, as well as a few trees which needed to be removed. After a thorough search of companies, we chose Liberty Tree Experts, and we are very glad we did. The work was done professionally and in a timely manner. We were treated as valued customers throughout. We would highly recommend Liberty Tree Experts. read more

Hands down, the best tree service in the Phoenix area. They are prompt, considerate, and a dream to work with. I would not hesitate referring them to anyone needing tree service in The Valley. read more

Both Daniel and Nate are licensed arborists and it shows- they really know their stuff. And in the office, Ingrid was always prompt in responding, and very nice to speak with. In years prior, we hired other tree trimmers to trim our very large tree and very tall tree and they did not do a good job, it looked like our tree got butchered, plus cleanup was sloppy. The Liberty team arrived on time, did careful and expert work, and cleaned up after themselves - they left our yard as if they had not been there, expect for the now-beautiful tree they left us with. THANK YOU LIBERTY TREE EXPERTS !! Geoff read more

Like others, we had an outstanding experience with Daniel and his Team. He explained exactly how they would remove our 33 year old tree; the Team (Johnie, Jayclyn and two others) showed up on time and completed the job within the time estimated (very careful not to damage either landscape lighting or irrigation) - great job of clean-up. We had a relationship with another tree service (who we have spent a lot money with but was unwilling to be flexible in their price); we chose Daniel's company because: 1) clear explanation of how he would do the job; 2) trained arborist on site during job; 3) insurance - very important - because if anything goes wrong, you want to be sure tree service is covered -- many homeowner policies don't cover damage due to falling trees!) and, 4) while not the deciding factor - his price was very reasonable compared to one other quote and what our neighbors told us we should expect to pay. Finally, their Office Manager, Ingrid, was very helpful in scheduling service and reconfirming date/time team would be on site. Unrelated to tree removal, Daniel provide good advice on other questions we had about irrigation and landscaping. We have come to trust his judgment and plan to use his company for other projects. We recommend the use of Liberty without any reservations - great people in a service area where they are very around! read more

Liberty Tree provided a competitive price, showed up when they said they would to perform the service. They did exactly what I had discussed with the arborist and left the area clean and picked up. They also did not try to sell me services that I did not need which has happened with other tree services. I will definitely use them again. read more

From start to finish our experience with Liberty Tree Experts was an absolute joy. Courtesy, promptness and true professionalism seem to be their mantra. They were even wonderful in completing the job even though we had a family emergency which required us being away from the house. I highly recommend Liberty Tree Experts for your yard projects. read more

Liberty Tree Experts just completed a job on my back yard. They removed a tree and also removed 40+ shrubs (roots and all) and did a thorough clean up. I would definitely recommend them, they did an excellent job. They were also the cheapest from the 4 estimates that I got. read more

Fantastic service from start to finish! Very reasonable quote and they were flexible enough to do so using a photo. The crew arrived on time and were very friendly and professional. They did a beautiful job on three trees and cleaned up when they were done. A top notch company and I will use them and happily refer them again. read more

Great company! So responsive. They were able to cut my tree the next day and it looks great. They even did a great job on clean up too! Would highly recommend! read more

In the vein of veni, vidi, vici, they came, they sawed, they cleaned. They made every appointment on time and did what they said they would do. My trees look better now that they're thinned out and shaped, and I suspect they feel better (do trees feel?) since they've been fed the right fertilizer and nutrients. In addition, they gave me a military discount. Finally, their online payment process was simple to use and seamless through their invoicing email. I'm pleased and will use them again. read more

We had a cypress tree removed from our villa that was in a confined backyard space with neighbors on all sides. To do the job safely, they used a crane. The crane operator and crew leader communicated and coordinated great. The tree was about 50 foot and weighed about 2500 pounds. The tree was secured and they used one cut at the ground level. The tree was lifted vertically with no movement and swung over two roofs. It was safely placed on the road and quickly cut and chipped. I would highly recommend this company...especially for a more difficult tree removal. read more

I have a lot of respect for this tree company. We have a lot of tree work to be done and Daniel came out and looked at our trees and provided an estimate. I was very impressed with his knowledge of trees and am very confident that they would do a top-notch job. But we received several quotes from tree companies and decided to go with another company. It was a difficult decision as both companies really know their trees and have great reputations. But I'd feel 100% confident in calling up Liberty Tree Experts in the future for tree service. read more