It was another fabulous visit at the Metzl practice this year. I do the annual Euflexxa hyaluronic…read moreacid injections in my knees which are a series of 3. It keeps me doing my fitness routine of weight training and cardio, and anyone that trains hard knows that when you enjoy fitness, you definitely do not want to stop. It's a pleasure to see the same HSS security guard 2 years in a row who is funny with small talk. Michael, the door greeter and receptionist is very professional and engages with everyone who stops by the practice. I typically arrive early and always enjoy chatting with other patients, some in their 70's & 80's who share what their treatments are like. Stacy, Gisele & Teresa are always a pleasure to see, too. I like laughing when I go to the doctors, and along with Jordan, the ladies keep up the positive vibe. I haven't tried PRP, but have heard from other patients there it is a good option. Talk to Jordan though on the best options for you.

I saw Dr Metzl for a hip problem. I didn't learn anything about what could be causing it. He gave…read moreme some at home exercises and told me to see him in 6 weeks.

Checking for pain management today. Dr Rosen is friendly and the office is clean and most of the…read morestaff are really nice

People can always tell you what to do. When you see a person who looks healthy and present…read morethemselves professionally, that is when you listen. Dr. Andrew Rosen is a Gem in Orthopedics. He is a highly valued person with the look of hope that things will get better. The clinic is very welcoming. It clean and well kept. The x-ray room is comfortable. Service is quick, professional and caring. The Paperwork is done efficiently to make sure you get what you need to complete your examination. No questions unanswered. Everything is explained. When you leave you feel this is a place I want to come back to because I am getting great care.

I don't know about you, but I've been pretty disappointed in the world lately. It seems as though…read moreall of this (:: gestures at everything ::) is being run by incompetents. I grew up thinking that there were systems in place, people in charge that would ensure the world wouldn't tumble into utter chaos...and now I've grown up to find that that is categorically untrue. There are no adults in the room. I could go on with this unrelated, unprompted tangent, but all this is to say that the Hospital for Special Surgery restored my faith in humanity. My mother needed an partial knee replacement, and as her primary helper in all things, I handled the communication, brought her to her appointments, brought her in for surgery, waited, and took her home. Please believe me when I say that every step of the process was handled efficiently, and every one of the many, many people we dealt with was not just good at their job, but they were also courteous and usually downright lovely. Having spent time in several hospitals, this was not what I expected. It was what I hoped for of course, but certainly hasn't been my past experience. From the security personnel who welcomed us to the check-in desk to the intake folks to the nurses who prepped her to the surgeon who operated to the folks who run the Family Atrium where we wait for our people to get released to the nurses who took care of my mom post-op, everyone was organized and impressively on top of things. We had a very slight hiccup with her prescriptions, and the nurse in charge was mortified and immediately worked quite tirelessly to make sure it was taken care of, and later followed up with me to make sure we were all set. I'm not pretending that this will not be an annoying and repetitive process. There is waiting involved (less than you might think though). And if you have surgery, you're going to have seventeen different people ask you who you are, your birth date, what surgery you're getting and more...but better that than them replacing the wrong knee. Best of all, the surgery went smoothly and a little more than a week out, my mom is doing great. If and when I need surgery of my own, I will gladly come to HSS.

I have been sitting in my room in this for over 2 1/2 hours waiting for people to disconnect me…read morefrom my before I can be discharged. It says if I don't this quality of care is unacceptable and an embarrassment for this establishment, especially after I received excellent care from my surgeon, Dr. Kim and nothing short outstanding care from my nurse Alex Ball who has kept me informed through the whole process and calmed my nerves when I wanted to jump out of this bed and start screaming. He is an asset to this Hospital with and a good sense of humor if you are concerned about inefficient administration, don't get your radio work and while the other support staff in nursing are very good Alex was and shoulders of them. I hope he continues to success.

I came to Dr. Cyril's office because I was in intense lower back pain and none of the doctors I had…read moreseen were able to help me. I was referred to Dr. Cyril because " he is a medical detective". My first visit lasted an hour because he took my medical history and asked detailed questions about my back pain. Then he made the diagnosis, a pinched nerve in my spine, and backed it up with an MRI. He prescribed exercises for me to do with physical therapists and at home and to my relief they worked. For the first time in a long time I do not have lower back pain. Dr Cyril is highly skilled, brilliant, and cares about his patients. He really listens. I feel fortunate that he is my Doctor. Rochelle L. [March, 2025].

Dr. Cyril treated me successfully for sciatica over a year ago. When I began experiencing hip pain…read moreI immediately thought of him and, called,for,an appointment. He listens carefully, observes and, uses you X-rays to diagnose & come up with a treatment plan. I have to say that I feel amazingly better right away knowing zi am under the care of a brilliant, and thoughtful physician. Everyone in his office is gracious and competent.

I have been under the care of Doctor Strickland for almost two years. I just recently had my first…read moreof two knee replacements. I'm 59 and have had two meniscus surgeries with ONS years ago. ONS was okay. In comparison, working with HSS has been exceptional in appointment scheduling, authorizations, billing, pre-op, operation, and post-op. I'm in corporate sales and as a result, am very hard to please as a customer/patient. I have high expectations. I've read the lower-star reviews here and question their accuracy for a few reasons. I suggest to anyone suffering from knee complications to keep in mind that you and your mindset are the #1 factor in your outcomes regardless of the doctor. You have to do your part, put in the work, and do your research. No doctor is a magician. As far as Doctor Strickland goes, you are in the most capable hands for this type of complication. Whether you choose maintenance or surgery, she is the very best. However, if you are defeated with unrealistic expectations and have a poor attitude, no doctor will ever cure what ails you. Furthermore, to have a successful outcome, you need to manage your health through exercise and weight management. And, you need to do the post-op or post-diagnosis physical therapy. If you don't, you may have difficulty with achieving a successful outcome, regardless of the doctor. There is a reason Hospital for Special Surgery (HSS) in New York City is the top-ranked hospital in the United States for orthopedics for 2024-2025, and has held that title for 15 years in a row. Doctor Strickland is part of this ranking. If you can get to HSS and Doctor Strickland, it is a privilege. Do your part too and your expectations will be exceeded.

Truly the worst experience with a doctor I've ever had. Sabrina Strickland, I hope you read this…read moreand know that you shouldn't be in the service of helping people. You don't care AT ALL. Every single review you have received about no follow up, not caring, and GHOSTING is 100% accurate. I think you hate your job and your patients. When I first came in for follow up after my surgery, you acted like seeing me was a nuisance. You literally couldn't care less and rushed me out of there like I didn't matter. You then cancelled my 6 week check up to get my brace off the DAY OF, AN HOUR before my appointment with no care in the world. It's actually insane. Reading all of these comments is so validating. You're just the worst. For anyone looking for a doctor, please for the love of God, do not see this person. Truly the worst doctor I think in NYC. Do everyone in NYC a favor and leave your practice. To HSS: this woman is tarnishing your reputation. What a shame.

By far, the best surgeon out there. Being a former ballerina, I've had my fair share of injuries,…read moreand I'm so grateful to have met Dr Gomoll. Not only did he do the impossible, and my knee surgery and results were a massive success, he also had me up and walking, after a tricky surgery, within 2 weeks when all the other top drs in NYC/LA said it would be a 6 month recovery. Don't look further, I saw 10 drs before making the best decision to work with such a talented dr.

Best Doctor I've ever seen. I would highly recommend him to anyone looking for an Orthopedic…read moreSurgeon. Extremely knowledgeable, patient, professional, explains things so you can understand them and very thorough. You'll be in good hands if you're with him.

Dr. Marx and his team , a big thank you to Dr Joe, both are unparalleled in their expertise and…read morecare. Having undergone ACL and meniscus surgeries, as well as having my husband and daughter treated by them previously, I can confidently say they are the go-to for orthopedic needs. Dr. Marx has performed surgery on more than 10 of my ski friends from Windham Mountain, addressing issues from shoulders to knees. Dr. Marx prioritizes conservative treatment options and only recommends surgery when absolutely necessary. The surgical procedures were incredibly successful, thanks to his skill and the exceptional care provided by his team. Post-surgery, their dedication to ensuring optimal recovery is remarkable. They emphasize physical therapy tailored to Dr. Marx's protocol, which is accessible all over NYC, ensuring patients regain strength and mobility effectively. Their specialization in sports medicine is evident, as they strive to not only restore but enhance athletic performance. For anyone seeking top-notch orthopedic care with a focus on comprehensive recovery, Dr. Marx and his team are unmatched. Highly recommended." I can share the experience as well of paying out of pocket and in network, their billing department is really of the highest integrity and transparent without surprises and even making a refund on my favor a couple of weeks after my surgery. For anyone seeking top-notch orthopedic care with a focus on comprehensive recovery, Dr. Marx and his team are unmatched. Highly recommended.

My right knee has been a problem for me since my twenties. I've injured it multiple times in a…read moremyriad of ways since I was a pre-teen. I twisted it so severely as a pre-teen in a crash through a fence on my horse, that I couldn't walk on it properly fo months. My mom looked at it after the crash, determined it wasn't broken and told me to tough it out. I've crashed on it multiple times racing bicycles and had two good falls on it in motorcycle crashes. There was also that time I was swinging on a rope swing and nailed the patella so hard on a rock that I passed out. Long story short, during my last MRI, it showed that there was no longer any thing between my patella and the knee joint. Bone on bone baby. A friend gave me Dr. Marx's name. He had worked on a good friend of hers and said the surgery was life changing. That's what I needed to hear. I was already seeing a doctor in Connecticut and in the middle of hyaluronic acid injections when I went to visit him. I essentially wanted a second opinion. After looking at my MRI and X-Ray films, he confirmed what I already essentially knew...he said, "You need a knee replacement". We scheduled my surgery for three months out and I got to work readying myself for recovery. I spent the next three months working with a personal trainer in order to speed my recovery process. I saw Dr. Marx a couple days before surgery. He answered all my questions about equipment, PCL sparing vs. non-sparing patiently and the only request I had for him was to make the incision as small as possible. Surgery seemed to have gone well and on Saturday morning, his fellow came by to see me and pulled the bandage off to take a look at it. I was delighted to see that he had, in fact used an incredibly small incision to perform the surgery. I was beside myself with joy! I was impressed with the level of swelling from the day of surgery forward. In general, it was hard to believe looking at it that I had had such a morbid surgery. I really felt like he and his team handled it with care. It meant a lot to me that he showed up to see how I was doing on Sunday morning before I checked out. Twelve days out, I'm walking without a cane and I already have over 90 degrees ROM...97 to be exact. I start outpatient PT on Tuesday and hope to be spinning on my bike in the basement on Friday. I would recommend Dr. Marx without reservation. He's a consummate professional and he really seems to care about his patients.

I am very happy that I met Dr Dushay, he is an excellent orthopedics surgeon and a very nice and…read moreintelligent person, He made a great surgery on my knee. Thank you, Doctor!

The ladies in the front are genuinely caring people not only for their patients, but with each…read moreother. The whole office feels warm and inviting. The way that the doctors and the receptionist talk to each other is with respect and kindness. The doctor listened to my concerns and gave me thorough information regarding my situation and options.

TLDR: After coming here for several months, I've had a lot of mixed experiences at NY Bone and…read moreJoint. CARE QUALITY: Mixed. I've felt rushed out more often than not. But they have given me care that I needed and I'm on the mend. THE GOOD: The positives is that I may have been diagnosed correctly after a misdiagnosis for over a decade. My doctor is generally personable. I am getting better after going to physical therapy for several months (Note: I do not do physical therapy at this office). It's easy to call to reschedule. THE BAD: I've waited for appointments for over an hour, had the office say I wasn't covered for something after they said it was (much to my panic), arrived at the office for my first appointment just to find out my doctor had called in sick that day (the heck?), and been sent to the wrong office location (they moved locations and the email had the wrong location). When I came in after getting a MRI and my doctor didn't look at the results herself, just read the interpretation. THE ANNOYING: They charge a fee for using credit card on your copay.

I came in with severe ankle/foot pain. Given my history of sprains, I expected a straightforward…read morediagnosis, but I was concerned enough to get a proper diagnosis from an expert. I went to podiatrist Dr. Christine Ellie and she diagnosed me with a heel bone fracture using only an ultrasound; no x-ray was ever taken. She told me, "I don't need to do an x-ray because we can see the fracture clearly in the ultrasound." Based on that + my lack of serious pain at the time of the appointment, I was put in a boot for 3 weeks and started physical therapy. The day before my follow-up appt 3 weeks later, the office called to say Dr. Ellie was no longer available and I'd need to reschedule. After trying to reschedule for a few minutes on the call, I expressed frustration about delaying the appointment because I was hoping to get my boot off. Hearing this, the attendant immediately reversed course: "Oh, it's to get your boot off? In that case, we can keep the same appointment." Draw your own conclusions, but that exchange made it clear the "unavailability" wasn't the real reason for the reschedule. At the follow-up, Dr. Ellie again used only an ultrasound. This time she told me there were "minor fractures" and that I needed 8 additional weeks in the boot, with physical therapy discontinued. That's a significant jump from the original prognosis, and it moved in the wrong direction after I'd done everything asked of me. Between the lack of an x-ray, the misleading reschedule, and the ballooning recovery timeline, I sought a second opinion. That podiatrist was surprised an x-ray had never been done, since it's standard for diagnosing fractures. To my surprise, after doing the x-ray with that second podiatrist, the screening showed no fracture at all, just a severe ankle sprain. Dr. Christine Ellie performed no x-ray. I received a dishonest explanation for a rescheduled appointmen, and a fracture diagnosis that turned out to be wrong. If you're looking for a podiatrist with your best interest in mind, I'd strongly encourage anyone considering this office to seek care elsewhere.

Dr Kew and her medical team are amazing. I had a pectoralis major tendon repair about a month ago…read more Similar to another reviewer's experience, I was pleasantly surprised by how quickly the pain subsided after the surgery and I didn't need the oxyCODONE pain killer prescribed to me. Dr Kew must have done a great job. I was referred to her by a rehab doctor and I was told that Dr Kew tends to be more conservative in her treatment and will only recommend surgery if it is truly necessary. I particularly appreciate this approach (who would want to get cut open?!). She is also incredibly patient. There was one time I was late for my appointment but she was still willing to see me. I overheard her conversation a little bit on the phone with another patient discussing the treatment option and whether surgery is the best course of action. I waited for 25 minutes in the room but I didn't mind because I knew she was doing her job to help another patient and well I was late. At the end, she said "I had endless time for you" to the other patient on the phone as the door to my room propped open. Such work ethics is admirable. Also, Dr Kew and her PA Michelle will respond to message on the app quickly even on the weekends. I am glad to have found her and her team, and to be on my way to full recovery.

Dr Kew and her talented and caring team repaired a full thickness tear in my right shoulder. From…read moremy first visit through post op care she was friendly, thorough, and clearly knowledgeable about her specialty. All my questions were answered, and as someone with 40 years' experience in health communications I had many. I was especially surprised by how little discomfort I had in the days following the procedure; I needed very little of the prescribed meds and was able to sleep comfortably in the sling overnight. Overall my experience was excellent.