While I was hoping to never have to visit here... we found ourselves with a kiddo with lice. We…read morewere referred by a friend to visit Cre at The Lice Place and she was so wonderful! Incredibly knowledgeable and helpful! She checked all 4 of us and 2 of us ended up needing treatment. She was extremely thorough! It was well worth knowing we were leaving without any critters tagging along and that we would be able to avoid WEEKS of trying to get rid of them ourselves. I even did an at home treatment the day before (just to alleviate the itching until our appointment) and Cre still managed to pull out some eggs that were left behind (I spent 3 HOURS combing through my kid's hair and didn't get everything ). The price is worth the peace of mind!

Cre was so helpful! We were visiting from out of state when my son was itching and I checked his…read morehead and thought I saw a nit (knowing it had been going around school). I called and Cre texted me back promptly and fit us in that morning. While a lice combing is never fun, she was very patient and reassuring as my son was worried during the process. So grateful to have found Cre and The Lice Place in our time of need!

Last Friday, the school nurse called to inform me that lice was found in my daughters hair; soon…read moreafterwards I left work to pick her up. I was devastated. Months prior my husband and I did everything to get rid of the lice, but we obviously did not fix the problem. I was exhausted, angry, and frustrated. I called crying hysterically unable to get the words out without sobbing. The lady that answered the phone was very nice and reassuring; we made an appointment on the spot and you had someone at my home within 1 hour! The technician arrived on time, she explained the process and got right to work. During the appointment we gained valuable knowledge as to how to ensure our daughters hair is never infested with nits or lice again- knock on wood. Thank God for your service, I would highly recommend Discreet LRS!

I recently used this service for my child…read more Although the technician was thorough, the time spent was too much & unnecessary. I was charged overall $444.75. When I was looking for help on this, I chose this company because of the pricing & the convenience. I was told by the technician that my son's case was not severe although he had long hair. The service was extended more than needed. I should have been advised on the anticipated length of the treatment & notified beforehand that guarantee cannot be given since I was not treated or checked. The price is for 1 person whereas the website states 4 people at $400. This is false advertising & should be modified to ensure transparency & customer satisfaction. Customers should also be notified beforehand of the policies not after but before the treatment.This is withholding information that helps parent decide on the right approach for their child.

Very nice. Got job done I liked that there was no harsh chemicals! 10/10…read moreRecommended!! Very satisfied

Great, speedy service! Came within an hour of us calling and gave us such peace of mind.read more

I loved being able to have a professional come to our home. It definitely helped ease the stress of…read morethe situation. Our nurse was knowledgeable and kind. I would recommend!

Donna was the one who treated my hair. I've never felt more comfortable in a lice clinic ever, she…read morewas so sweet and re assured everything was going to be okay. Very sweet woman. 10/10 exsperiance.

Just got back from McKinney location of LCOA. Shannon was awesome, so great to work with! I had…read moretwin daughters who discovered this morning that they both had lice.....to say there was a major meltdown at our house would be an understatement. This is where Shannon and LCOA comes in.....Shannon put the girls at ease as soon as we got there, she took them both through the treatment [she was very thorough, gentle and reassuring with them throughout], she did a terrific job. We were all done within 1.5 hours and my girls left feeling totally ecstatic and relieved, thanking Shannon profusely as we walked out the door. Highly recommended!!

Amazing staff here! When I heard from another parent that Lice were going around, I immediately…read morechecked my daughter. But let's be honest, I have no idea what I'm looking for and heard great things about Lice Lifters. They fit me in, calmed me down and were extremely efficient and professional. Peace of mind is priceless! On top of the excellent service, they provided us with a take home checklist of how to clean our home along with follow up care. I'm feeling confident our home and heads are buggie free!!

Ok it is embarrassing to find out you have lice in the family, but worse is dealing with getting…read morerid of the little critters. Plus its always concerning to put all those chemicals in my child's skin. So I was GIDDY to see an ad for Lice Lifters at Willow Bend Mall. They helped us get in for an immediate appointment and had us deloused and back into school and work. The school nurse was amazed that there were not even any nits left. Its more expensive than at home treatment, but so worth the peace of mind for a quick and non-toxic treatment.

I would recommend to stay away from this place…read more We were seen quickly from the time we called initially for my daughter. The treatment involved nit picking. Once finished we we told to do a family check and follow up on my daughter. The follow up was postponed two times and we got to hear about personal issues as excuses. When the day came for the final follow up on April 27 it was cancelled about an hour before the appointment time. Several attempts to contact the business were unsuccessful sales ubsequent to the cancellation. Fast forward three weeks and both my kids have nits. We are spending another treatment fee at a different business now. You can see all the nits and bugs in the photo below. A full treatment was obviously not done correctly. I am highly disappointed in the professionalism and attentiveness of Lice Lice Baby. Not only will I not use this place again, I will recommend against it to everyone I know. For a super professional, pleasant, thorough, and effective treatment for the same cost go to Lice Clinics of America. Several in the Metroplex. I used the one in McKinney.

Great service and so easy to work with under not so fun circumstances! Communication and…read morepunctuality was on point!

Beware!!!! The owner of this establishment is a "Rip off"!!!…read moreI brought my granddaughter in to be treated for lice. Then she scheduled me an appointment for the following week for a re-check. Which is free. Well, the staff didn't even check to see if she had any additional lice, the just re-treated her. I would think a re-treatment would come if they saw some New lice. No, this is Rachel's way of ripping off the consumer's for additional monies.. The said 3 lice were considered an extreme case,which they automatically do a re-treatment..They have to by the CDC..Don't believe this is nonsense.. Stay away from this clinic!!! I give 0 stars, but Yelp wouldn't allow it...

I DO NOT RECOMMEND!!! Rachel was very rude when I spoke with her. I had an appointment at 4pm, but…read morethe appointment reminder said 4:15pm which was fine. We showed up at 3:55pm and we didn't mind waiting. However, I called at 4:30pm wondering where Marie was and she told me she had stepped out for some food and would be back in 5 minutes. We understand people have to eat, but when you know you have an appointment coming in you should plan around that to give the best customer service possible. We waited another 15 minutes before calling Rachel again and she was very rude with her answers when I was asking when we should expect Marie to arrive. "Oh she's at the light. She should be there soon." "We're like a doctors office so you shouldn't compare it to hairdressing (when referring to the lateness of Marie)." (like doctors aren't at their offices when they're supposed to be?) "I don't see how this is bad customer service, traffic happens." "I don't know what you want me to do about it, if you want to leave you can." I understand traffic happens, but it's been 45 minutes at this point when she was supposed to be there in "5 minutes." Overall, they have wasted my time and expected me to wait and pay for the RE-CHECK, which I was willing to do if I didn't have such terrible customer service. The attitude, rudeness and blatant disregard of people's time is NOT worth it. I suggest finding somewhere more professional that will not waste your time.

Very impressed with their customer service I can't say enough good things about this company…read more Maureen was a gem. She conducted herself in such a professional manner and was so friendly and very educated and wise on what she was doing. We left there feeling so much better with a peace of mind about such a stressful situation. I'll update you on the upcoming weeks as we go back for the follow up treatment but I feel pretty confident all will go well. The owner Rachel was very friendly and we appreciated her willingness to let us come in after hours since we had to work late. That says a lot!!

They are fast, efficient and taught me so much! I was a complete wreck when I came in. They also…read moregave us a 30 day guarantee if we had any issues. Will highly recommend to anyone