My first grader had an itchy head at 3:30pm on a Saturday, looked like lice eggs in Google image, cue the panicked search for someone who can treat my kid today, Lice Removal Clinic in Castro Valley for the win! Started texting, they were able to fit us in same day, were were there by 4:30 for treatment. The air dry treatment was easy, the comb out was thorough (and hard to endure, very glad I wasn't trying to do it myself at home), the leave in oil treatment was unexpected. After we arrived I saw the advice to wear an old shirt - that is true! Anyone getting treated will get oil on their shirt and it will leave a grease stain. Expensive but worth it, and didn't seem more expensive than the other people I found on Yelp who charge by the hour to come to your home. read more

Expensive, but took care of lice on 5 of us in a few hours. Very knowledgeable and kind staff.

I am so relieved to have found this place! I'm a teacher who got lice from one of my students. I had flashbacks to having lice as a kid, the hours my mom spent combing through my hair and all the chemicals that didn't actually work. I called as soon as I found a nit. They were able to get me in the next day and took care of everything! What would have been weeks of combing through my curly hair was over in a hour! Kimora and Karen were so sweet and answered all my questions. I hope to never have lice again but if I do, I'm relieved that it can really feel like no big deal! read more

A friend recommended this clinic even though it was a 30+ minute drive from my hometown. I contacted Rachel for a next day appointment and she was very responsive. Grabbed her first appointment and was able to find out pricing & treatment options all over our text exchange. They require a $25 deposit for the appointment which they then apply to any service and/or purchase. Rachel started with a lice check, followed by a heat treatment, then treated and combed each section of our heads, and concluded with an essential oil treatment. My son and I opted for the full treatment because I was tired of the OTC stuff being ineffective and/or me not being as thorough with the at-home treatment. We even had my husband do an oil treatment even though he was lice-free to be overly cautious. Rachel was thorough, informative, understanding, and destigmatized what having lice meant using wording like "love bugs" and "hitchhikers" when explaining the process to my son. The place was clean and she sanitized every step of the way! While the treatments for the both of us were pricey, it was definitely worth the peace of mind that it was done well and done expertly. read more

Sandy was amazing! I called for an appointment an was able to get in first thing the next day. Sandy was so informative and so helpful. I appreciate all your help and highly recommend coming here. Thank you so much! Lisa read more

Appointment available right away. Ladies were professional, knowledgeable and kind. All of that made a very stressful situation manageable. We walked away very happy that we had found them. Also, they answered all of our questions patiently and kindly and there were many! read more

Don't bother trying at home treatments. Save yourself the headache, time and money and just come here. The heat treatment is easy, fairly quick and best of all--thorough. It is easy to communicate with the clinicians via text for any follow up questions. I wish we had just come here before bothering with anything else!! read more

Got here around 9:50am and hours say they're open from 8am-8pm but no one was there and no one answered phone either... ended up having to drive to Fremont instead. read more

We'd definitely come back again, if needed! They were awesome and helped to get a big group of us in, despite our time constraints. They helped turn a negative experience into a positive one and I appreciate that they didn't push me into buying a bunch of products that weren't necessary. read more

I was in desperate need of treatment for my younger daughter with thick long hair my oldest daughter google the nearest lice clinic and I made a quick call to Rachel and she was able to squeeze us in for treatment within an hour and a half my daughters head was being clean and treated. The process was easy and fast and surprisingly my daughter was very calm through out the process. Rachel made sure to make my daughter comfortable if you are looking for a lice clinic or in need of a desperate help with lice don't hesitate and give them a call you won't regret it. I also have to mention that they also have a location in Fremont so if Castro valley is not close to you Fremont might be your choice. read more

Lice Removal Clinics - Castro Valley - So much bugs - Lice Services Near Me - Castro Valley, California

The lice technician provided excellent care to my daughters. I was really stressed after a failed at home treatment, therefore locating this clinic gave me peace of mind. The full treatment is expensive however worth it as they guarantee to get rid of all the lice. Definitely recommend! read more

Lice Removal Clinics - Castro Valley - Lice Services Near Me - Castro Valley, California

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Rachel provided prompt, thorough, and considerate service to my family. The 30-day guarantee is worth it and the follow-up communication is so helpful and appreciated. I've already recommended this spot to other people and would come back if I needed to without a question. read more

Discovering that you and your family have lice is very stressful and overwhelming. Thankfully, the crew at this clinic make a stressful situation so much easier. The staff were incredibly supportive, communicative, and thorough. It's worth every penny! I can't recommend them enough! read more

I cannot even begin to express, there are not enough words to how incredibly wonderful Rachel was to me. I was not even a client just merely reaching out for some advice. The level of caring, concern, time invested by her through texting one another. The day I reached out I got messages all the way up until later in the evening and even on weekend I got some messages from her. All of which sharing so much knowledge and showing so much care and concern. This level of caring, concern, humanity, and professionalism was such that I was truly overwhelmed. My gratitude knows no bounds read more

We went here after a disappointing result of at-home shampoo treatment. It was expensive but effective, and the technician was very friendly and knowledgeable. I really appreciated her candid advice on how to avoid lice in the future. Most importantly, don't be embarrassed and keep this to yourself. The best way to stop spread is to tell the school, and tell the parents of your kids' friends and classmates to check their kids' hair too. I will gladly recommend them to anyone who asks. read more

Absolutely lovely staff. Extremely thorough too! Made it possible to get our whole family treated in a few hours

Judy at Lice Removal Clinic in Castro Valley, was so great! She was super friendly, reassuring and was sure to mention products and services in my best interest. The location has accessible parking and finding the office in the building was easy. Will definitely be sure to go back if I have another exposure scare! Thank you Lice Removal Clinics in Castro Valley for the reassurance and the advice! read more

Lice Removal Clinics - Castro Valley - A reassured woman, who was thought to have been exposed to lice, but thankfully doesn't so she got her head oiled for preventative purposes. - Lice Services Near Me - Castro Valley, California

So grateful for this clinic! (They also have a clinic in Fremont) If you were wondering if this is worth the cost, it is! If you were wondering if it will work, it does! The staff was gentle and took their time to make sure everything we removed. My 6 year old was amazed they would let him see what they pulled out of his hair. My 3 year old daughter fell asleep during the treatment. They were incredibly knowledgeable and had lots of great recommendations. This beats all the money and time we wasted trying to get this taken care of ourselves at home. read more

I am so grateful for the relief that removing lice and their nits. Rachael also does a great job doing lice removal. Their location is very clean and the are so professional at what they do. Highly recommend this clinic. read more

Highly recommended! They waited after hours for me to get off work to give me a consultation. Very kind and helpful!

Very thankful for this Castro Valley business... My daughter let me know her head was itchy, so I took a closer look and saw what I thought might be nits. Another parent at her school had recommended this place, so I contacted the clinic and they were able to see my daughter right away (on a Sunday!). For a small fee, the technician thoroughly checked her hair and confirmed that she did not have lice. Was very nice to have that peace of mind! Overall, we had a great experience and I highly recommend this clinic. read more

We needed to come in urgently as both our children had infestations. Rachel was wonderful and spent so much time checking our entire family and treating those that required it. They met us on a Sunday and it was a smooth and seamless process. Thank you! read more

The last time I had lice I was a young child and treatments were limited to a strenuous at home process that I vividly remember to this day. Years later and thanks to my adorable son, I was exposed again but this time with a positive treatment experience. This clinic is our savior! We were notified by my son's daycare at 8:30am, checked and treated by Sandy at 9:30, and lice free before noon. All in the same day! I can't thank Sandy enough for educating us and answering all our questions and concerns. read more

We have six people in our house and were really struggling to get rid of the lice we got from my son's school. We all had our heads checked and three of us were treated at this clinic. It's been over a month and we have no signs of lice! The treatment is really expensive but worth it if you're struggling to get rid of lice on your own. read more

The team was very helpful and friendly with my family. Great communication and they are passionate about their jobs and knowledgeable.

These folks are the best and very thorough - they explained every step and gave great guidance on how to deal with clothes, house etc. Nothing like getting lice on Christmas Eve, and they opened for us anyways. Easy treatment and super kiddo friendly. Our kids used their iPads while they got treated, so it was a breeze. Would definitely recommend if you find yourself in the unfortunate lice situation! read more

This and the Fremont location both provide top quality service. We initially couldn't book with the Castro Valley, but they referred to us the Fremont location. We booked with Fremont, but the Castro Valley location called us back when there was availability. That was very courteous of them. read more

When it comes to lice,, let's be real it's last minute and random. I messaged the clinic and Rachel was very responsive. She's really your advocate and tailors the appointment to your house hold, meaning she educates you and informs you how lice survive. We're definitely not trying to be regulars, unfortunately we needed her-lice treatment twice! Once in summer while in softball and second when we returned to school. She was genuine and a true advocate! It was easy to connect with her with her down to earth personality! She had her work cut out with my daughters long long hair, she was professional kind and made us feel comfortable. Thank you for all you do! read more

This place does not mess around. They dehydrate the nits with a special machine, perform the comb out and then apply treatment you keep on while you go home and clean your house. They guarantee success when they treat your whole family. Thank goodness we found them! Totally worth the money. read more

So happy to have found this lice clinic! I've never had lice myself, but have unfortunately discovered the dreaded bugs multiple times now on my little ones. The peace of mind and assurance of effectiveness in just one visit makes it absolutely worth the price. My kids also have thick hair. I'm always appreciative of our services being handled with warmth and care by staff. We've been to both locations in Castro Valley and Fremont. Thank you Lice Removal Clinics! read more

Such a great experience. Made my family feel very at ease and comfortable. Very attentive and friendly. Definitely would recommend!

Rachel is amazing. I called Friday at 9:30 p.m. after finding nits in my kiddo's hair. I left a message and got a text immediately after. By 10 p.m. we were set up with an appointment the next day in Castro Valley. She opened the salon at 7:30 a.m. for us. The space is very clean, and she did a really thorough job treating my kiddo who has thick hair. She and Judy also did preventative treatments on the rest of my family. Rachel took the time to explain steps we can take to help prevent lice in the future. It gave us a lot of peace of mind. read more

A very welcoming environment. Rachel was very pleasant and kind throughout the whole process. Very caring and understanding. Both my daughter and I needed the full treatment. We have very long hair and it was such a hassle free experience. I am a full time working mother of 3 children; and I do not have time for this. I am beyond grateful for the guarantee service that they offer. It is kid friendly, and easy to locate. There are 2 convenient locations in both Fremont and Castro Valley. Don't wait, go see them now. You won't be disappointed. read more

I scheduled my appointment with Rachel at this clinic for my children. This clinic is appointment only so we were very comfortable being here. The work done was well worth it. My daughters both have long thick hair and the treatment was done very efficiently and effectively. Both girls were very calm during their treatments, and they were offered a tablet with educational games to keep them occupied while they were treated. Great customer service! The clinic has a guarantee policy for re-treatment, which gives me peace of mind. I'm very happy to have found this service. read more

I never thought I would get lice but atlas, I found myself needing lice services! My appointment was easily scheduled and the location was easy to find with adequate parking. Rachel eased my mind by explaining the process and how each step targeted different stages. I appreciated that she often checked on my comfort level when using heat or combing through my hair. Rachel was knowledgeable and answered all my questions without judgement. She was easygoing and made it feel like I was in the comfort of my own home being treated by a family member. I have fairly long hair but Rachel was efficient and had me in and out within an hour. She truely reduced so much of my stress and anxiety! The facility was very clean, bright, and well-kept. I hope I never have to come back, but if in the off chance I do, I would highly recommend Rachel at Lice Clinics of America - Castro Valley. Thank you!! read more

Lice Removal did an amazing job. They treated our whole family in an emergency, within an hour of us calling in when we discovered we had lice. I would recommend their service and they were caring and helpful. read more

Had some concerns and was recommended by a family friend to visit Lice Clinics of America - Castro Valley in case it was really going to be suspected case of lice. After easily booking an appointment there was detailed instructions confirming appointment with a provided via text that also listed what to do and where their facility is located. Most of all, was assured to not worry unless I was examined! Trust that you will be in good hands! When I showed up, Sandy was very welcoming and calm. The facility space is very sterile filled with a great selection of products to purchase to use. I knew I was in good hands as Sandy patiently and thoroughly combed through my hair and thank goodness it was a false alarm to conclude that it was just dry skin. I have some peace of mind now and was ready to undergo treatment if needed. Highly recommend even if you suspect anything for peace of mind! Thank you Sandy! read more

Brought my nieces in on the same day. Wonderful experience went above and beyond to make them feel taken care of.

I m very appreciative of the treatment we received for my two daughters and my wife. The team was very accommodating to treat us and get us lice free. We were all very thankful for their time and care. read more

I highly recommend this clinic. The owner is very responsive, even opened early twice to accommodate our emergency treatments. They provide excellent method, advice and products to help us make sure our home and hair is clear. They were professional, efficient, and gentle with each family member. While the treatment is expensive, knowing we are clear, and can proceed with life again, is worth it. They even did a recheck of my head, when I was paranoid, later. And we bought the preventative spray for regular use. read more