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    License To Kill Termite & Pest Control

    4.1 (48 reviews)
    Open 8:00 am - 5:00 pm

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    Copy of inspection from LTK. $4300, over four times more expensive than a second quote I received from another company
    Andrea B.

    After receiving a disgustingly overpriced quote, I decided to leave a review since no one at this company cared about my concerns when I called. Larry came out to do an inspection, he seemed like a nice guy until I had a second company do an inspection so I could compare quotes. Larry wanted to charge us $950 for repairs in our attic that were not required. There were black termite droppings that were approx. 10 years old from the old roof that was replaced, plus there was no termite entry point. I had this validated from the other termite company. My husband asked Larry to show him and his excuse was that he put his ladder away and didn't want to go get it, so my husband had to keep pushing him. That's so shady! This was the biggest problem for me since they have an employee that's making stuff up to charge customers. This will be reported to the Pest Control Board for false advertisement: "a person or thing regarded as a means of recommending something". He also wanted to charge $2,450 to replace the balcony rail caps when not all of them required replacement. When asked why we were replacing all of it, his response was "I don't see why you wouldn't replace the whole thing". Funny, since he's making commission off of it. A simple wood accent that took 5 mins to replace after painting was quoted for $350. I understand that businesses need to make money, but deceiving your customers and ripping them off is unethical and unsatisfactory. The total quote from License to Kill was over $4300. The second company quoted me less than $1000 for an identical report, minus the fake repair in the attic. They even showed us how to fix it ourselves. The repairs cost us $45 in parts and was so simple, we did it in one afternoon. Instead of addressing the problems, the owner chooses to argue with customers on Yelp and the CSR doesn't do their job. Save yourselves the trouble and find another business with employees who actually have honor. Check out my photos that include the simplest repairs.

    Hole right was not seal even though it was right next to vent the was sealed

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    4 months ago

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    Photo of Vincent G.

    Vincent G.

    Thank you Angela, for your kind work, we are here to help

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    1 year ago

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    Vincent G.

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    4 years ago

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    Vincent G.

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    2 years ago

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    6 years ago

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    Vincent G.

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    8 years ago

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    Vincent G.

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    Photo of Bill S.
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    8 years ago

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    Vincent G.

    Thank You Bill

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    6 years ago

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    4 years ago

    outstanding service. Promp, courteous and end ant problem on one call.

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    8 years ago

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    Vincent G.

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    7 years ago

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    8 years ago

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    Vincent G.

    Thank You Kenneth

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    7 years ago

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    Vincent G.

    Thank You Kimmiel

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    8 years ago

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    8 years ago

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    Vincent G.

    Thank you Jennifer for your business

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    9 years ago

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    6 years ago

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    10 years ago

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    11 years ago

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    Vincent G.

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    11 years ago

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    Vincent G.

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    8 years ago

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    Vincent G.

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    14 years ago

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    Vincent G.

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    7 years ago

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    13 years ago

    Highly recommend this company! Trustworthy and dependable! Like that this a small company with more personalized service.

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    7 years ago

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    6 years ago

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    Vincent G.

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    11 years ago

    Excellent, ON TIME, friendly service. They are also very reasonable price wise! I will recommend them to friends and family.

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    13 years ago

    Perfect! Couldn't ask for more. Very professional and the price was right and the best part, ...no more pest!

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    12 years ago

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    13 years ago

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    12 years ago

    Licensed to Kill is super profesional punctual and reasonably priced. Larry was top notch and thorough. I highly recommend.

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    10 years ago

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    13 years ago

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    11 years ago

    License to Kill provides the best in top quality affordable service. I recommend them whole heartedly.

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    11 years ago

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    10 years ago

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    10 years ago

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    Vincent G.

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    10 years ago

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    13 years ago

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    14 years ago

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    Page 1 of 2

    Ask the Community - License To Kill Termite & Pest Control

    What is the best way to control termite on my 19 flor cond in Hawaii?

    local treatment

    View All 2 Questions

    Review Highlights - License To Kill Termite & Pest Control

    Vincent told me he had over 20 years experience with rodents and pests and he would solve my rodent problem.

    Mentioned in 9 reviews

    Read more highlights

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    Simple Pest Management

    Simple Pest Management

    4.8
    (419 reviews)

    Our experience with Simple Pest Management exceeded our expectations, and it began from the moment…read moreI picked up the phone to call them. Ayana, whom I spoke with when I reached out, was so kind, patient, and friendly with every question I had. Her professionalism and warm approach truly won our business, and the whole appointment notification system over text was seamless from start to finish. And then there's Omar! From the moment he arrived for our backyard inspection, it was clear we were in the hands of a seasoned professional. He was thorough, patient, and incredibly knowledgeable -- exactly what we needed when we discovered we actually had a squirrel situation on our hands (not a gopher, which is what a wildlife removal company told us the day before). Rather than just doing a quick walkthrough, he took the time to genuinely explain what was going on and answer every single question we had. His guidance gave us a real understanding of the problem, which made a stressful situation feel so much more manageable. We are truly grateful for the expertise and care this entire team put into helping us. Five stars, without question!

    So much I'm disappointed with. They made huge changes and none of it benefits the customer. Every…read moremonth you get outside treatment but if you want interior service you have to call and schedule for a separate day (it used to be the same day). The issue is I CAN NEVER GET A HOLD OF ANYONE. I keep leaving voicemails and NO ONE gets back to me to even schedule. What am I paying for? Also, they are using AI to handle customer phone calls which is insane. We're already looking for a new company.

    HomeShield Pest Control

    HomeShield Pest Control

    4.8
    (280 reviews)

    It makes me sad to write this review because I had no issues with Homeshield until a few months…read moreago. I have been a customer of Homeshield for years and have had various services - wood rot treatment, monthly pest and rodent service, rodent exclusion treatment. My parents also have Homeshield service their home because of my referral. I want to make it clear that the technicians who service my house continue to be great. My usual technician is Julio and he's always super friendly, on time, and does a great job. My issues in the last few months pertain only to the call center and billing. In April I was charged for my monthly service even though no technician came out to service my house. I called Homeshield to let them know and they indicated I would not be charged for June. When June came, I was still charged for June so I had to call back to ask once again for money back. The call center indicated that I called too late before they processed the payment so the charge would fall off my July billing. At the beginning of July I called Homeshield to schedule my monthly treatment because I was going to be out of town. I informed the call center that I was going to be out of town and that was the reason for me scheduling my monthly service. The call center was able to get my monthly pest service schedule before I left, the call center did not indicate that I had a separate rodent treatment schedule for July 24. I left the country and while on my trip I got a text that my house would be serviced on July 24. I was pretty confused because I thought I had my house serviced and I even told the call center I would be out of town. Due to the 9 hour time difference I had to tell my brother to call Homeshield to cancel the appointment. On July 22, my brother informed me that he canceled my appointment and notified Homeshield that I would call to reschedule. On July 24, I got a text from the technician that he was about 30 minutes from my house to perform the service. I had to respond via text that I had cancelled my appointment and apologize that the call center did not inform him that I had cancelled. I am not too sure what is causing the breakdown in communication but I honestly feel terrible for these technicians not being informed of things. It also doesn't sit right with me that I have to apologize to the technician not for anything I did, but for the breakdown in communication caused directly by the call center. I also am not sure what is happening with the scheduling since before the no show incident in April I had technicians service my house every single month without issue. Update: Bryana from Homeshield called me on August 5 to learn more about the breakdown in billing, communication, and scheduling. She was really friendly, professional, and apologetic. I felt like she was not calling simply for me to fix my review but actually listened and wanted to make sure that as a customer I felt that things were remedied. She thoroughly explained my services and what Homeshield was going to do to help make everything right. She also informed me that she was going to reach out to my dad to make sure his experience as a customer was great. Overall, I am really happy with how Homeshield handled remedying the situation to ensure that I continued to receive better services in regards to billing and scheduling.

    Just found out today that I have been continuing to be charged for services that are not rendered…read more We're in the middle of a huge landscape upgrade and didn't need any service for past couple of months. I had mentioned to Darla to skip service because of this, and will resume when ready. But just noticed that I have been continued to be auto charged ($87 each time) good thing I looked as I was getting ripped off. Very surprised of this as I'd mentioned this for multiple months to get ahead of this situation and give HomeShield as much communication as possible. It is crappy feeling to have my money taken like that I called in and spoke with Luca and he was helpful in telling me that I'll get credited back for 2 months, and will have CC on hold so not charged. That made me feel good. He said I'd get confirmation email in a few minutes but it's been nearly 2 hours and no email and my CC still showing no credit/refund. They are happy to auto charge me, but cannot accommodate their current customers with the ability to pause service, causing additional headache for me I'll see if there is anything worth updating if/when it happens. otherwise will go straight to credit card company and dispute charges...I don't have time to keep going back to HomeShield to check if they did their work right Still considering if I will continue with HomeShield once I need service again; but I figure I'll have better choice when that time comes UPDATE: after reading other review of not being able to cancel service, I called right back and spoke with Patricia. I asked to cancel service, but she could not do so and had to transfer me to other department and ask me to hold for "2 minutes". After 2 minutes, she came back on saying no one could talk to me to cancel. Seriously?? I asked if I can get her my verbal authorization to relay my cancel message to someone. No can do, so I have to wait for someone to call me back so I can say "CANCEL" really frustrated now...

    Nixtermite

    Nixtermite

    4.7
    (423 reviews)

    Excellent experience with Nixtermite from start to finish. They scheduled the inspection and…read morefumigation promptly and were incredibly communicative throughout the entire process--even responding to questions during off hours. Everyone I interacted with was fantastic. From Chris, who came out to the property, to every person I spoke with over the phone or through text, the team was professional, helpful, and extremely responsive. At one point they even went back out to the property to personally educate my tenants on what to expect and what they needed to do to prepare, which I really appreciated. When I had concerns about a subcontractor involved in the process, they addressed everything immediately and made sure my concerns were handled. They were also the only fumigation company I spoke with that offered a theft-deterrent option while the property was tented, which gave me peace of mind. On top of that, they gave me the best price right out of the gate. Great company to work with--I would absolutely recommend Nixtermite.

    Nixtermite has been in business for 29 years, and their price was very competitive…read more I interviewed three companies to fumigate my home. This company was, by far, the best. What put them over the top was their four-year guarantee on fumigation (offered for a limited time). The other two companies offered one- or two-year guarantees. Customer service was outstanding from the owner, Chris, to his helpful office staff, to his on-site workers. The company supplied a home preparation checklist, which was very helpful. They offered a free lockbox, which was convenient. The theft deterrents gave us peace of mind while the property was being tented. On the day of the tenting, the technician was kind enough to check that my prep work was done correctly. I noticed after the tenting that the crew double-bagged items I had missed. Outside, my property was left clean. Thank you, Nixtermite!

    License To Kill Termite & Pest Control - pest_control - Updated August 2026

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